Bedford, Bedfordshire
76 customer reviews
Andrew Beeby
Used Polycote Sg Floor paint for the first time, had a problem with a chemical reaction with floor. Phoned help desk and spoke with Steve and then Adrian . Could not fault their customer service in helping me work through what the problem was and resolving the issue. They even sent an additional 5kg of product that arrived before noon the next day. Very impressive!! More...
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Peter
Seamless ordering . Confirmation , invoice and goods all came as promised and quicklyGreatProducts very good
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Kevin Bridges
Placed order with polycote yesterday afternoon after speaking to very helpful and knowledgeable staff, received order this morning before 10 am. Wonderful service, pleasure to do business with. Highly recommend company. More...
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tom smith
Just spoke with Steve at Polycote- I doubt if i have ever spoken to a more helpful person AND so knowledgeable. He carefully and patiently took me through a number of products and explained the appropriate processes- i am indeed grateful.thanks Steve
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chris
Quick service and good value
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Mrs ADRIAN EATOUGH
Good product great service
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Alan Tomlinson
Ordered easipatch at dinner time, delivered the next day, cannot fault that sort of service.
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Mr Wesley
Recently purchased some Easipatch to repair some damaged concrete. It has done an excellent job and very easy to lay.
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Glynn Buxton
Excellent repair work after having some machinery removed. Very professional, quality job. Highly recommended.
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S Pall
I have used many types of flooring over the years.But this was my first project with Epoxy resin. Admittedly I did do a lot of shopping around locally and on the internet. Thankfully I came across Polycote.There customer service is very high standard and I initially used there chat service which is extremely responsive and all my answers were promptly addressed in a competent manner. I also made a few email queries which were dealt with helpfully.In particular I found Zach Britchford really helpful.He was able to provide good advice. It was with this customer service team that directed me to use Flortex Professional with WD Primer. This is top notch product which I applied by myself.It does have a very professional finish which has impressed all that have seen in so far.I used it in a new basement conversion.My advice would be to read the instruction for application and coverage very carefully as they are very precise. The setting times are extremely precise and the product does set as stated.So you may wish to get some help to apply the product in order to apply it within time.Usage is precise to the ml.Totally happy and glad I didn't try to save money by going for a cheaper product.5* from me! More...
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Alan Young
I called polycote to discuss my requirements and spoke with Steve..He was a huge help and proved to be very knowledgeable on Polycote products, he guided me to the right materials fo my job and saved me some cost on my original choice of product, This is GOOD OLD customer service- cheers Steve, and thanks Polycote for producing really great products !!!
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James Cuthbertson
Great team, very professional and managed to fit in around our day-to-day working. Highly recommend them. James, Dark Star Brewing Co.
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a sad
Excellent company with great staff
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customer
Good product
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Handyman.
Highly recommend this company. Well packaged and fast delivery. Thank You!
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Mr Flecther
I applied the paint today, I will wait a few days for the paint to dry, then apply another coat. The coat looks very protective, damp areas which were to be protected are already looking dry.
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Kevin Griffiths
quick & efficient handling of my order
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Percy Smith
Great people to deal with, with a great product.
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customer
Prompt service would use again
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customer
Excellent service. Goods delivered the day after they were ordered!
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Richard Newell
Ordered mid afternoon, delivered mid-morning next day... can't do better than that! Polite and helpful service, though was told could lay up to 25mm Easiscreed Industrial at a time. .. data sheet says up to 15mm at a time... technical dept v helpful & reassured me that the old data sheet was sent and that 25mm is now approved. So all good. Thank you More...
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Rodney Hibbert
Great company to work with. Their staff are all extremely knowledgeable and always know which product to specify. If you're ever looking for floor coatings get in touch with Clayton! Top guy!
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Dawn
Very easy to use website. Products that were ordered were delivered very quickly and products are as described. Will definitely order from Polycote again
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Brian Searle
Excellent service, very knowledgeable staff and products very good, wouldn't hesitate to recommend this company and there products.
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Holland St Motors BOLTON
Easy to read magazine, updated regularly easy to order and staff more than happy to help nothing too much trouble, have purchased before and this is is 2nd time- just as easy so wasn’t a fluke! The paint is awsome and easy to prepare and apply, even for a group of spanner mad mechanics! More...
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Debbie Rayner
I found this company to be excellent in every way. They are obviously experts in their field, giving sound advice and selling a product far superior to that available locally. We had a problem concrete floor that had previously been covered in bitumen and vinyl tiles. The floor had cracked and the penetrating moisture had caused the bitumen to degrade thereby removing the damp proofing. Steve and Clayton told us exactly what we needed to do and we ended up applying a good strong epoxy dpm primer coating which has damp proofed our floor for years to come. Please make sure you read the instructions supplied as we ended up wasting some of our primer as we stopped for a break mid way through sealing the floor and it started to cure - our silly fault not the product's! I've spoken to the chaps a couple of times since our order for advice on other issues and they are always helpful and polite. I'd highly recommend Polycote. More...
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Justin Boardman
Very good customer surface from rob
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Hilary Charlewood
I love their products - Aquatex is my absolute favourite, it's freed us from some very damp situations! Great company to deal with
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Susan Ellinor
Excellent service via the Polycote website. Ordered one day, delivered the next. Brilliant
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Customer
Great service
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Robert Court
Quick delivery service, extremely knowledgeable people on the other end of the line. 1st class.
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Chris Burridge
We are a professional Painting company Great company to work with always very help full and knowledgeable never had any problems Fantastic products Expensive but worth it.
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Steve Whitfield
I put a Polycoat floor down in my domestic garage on oil saturated concrete. Customer services were brilliant with advice on how to prepare and seal the floor. Its been down for 6 months now and I love it. It has transformed the workshop. Easy to clean any oil/fuel spills and I can lay on the floor under vehicles and stay clean. Simply brilliant More...
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Mike J
Used a floor repair screed in a piggery, despite large powerful pigs walking on it and digging at it and also 10 years of very high powered pressure washing it outlasted the concrete around it. Also very helpful and knowledgeable staff on the end of the phone. (Despite what any other reviews might say I don't work for the company indeed I am based in Devon). More...
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Maurice Stapley
Good prompt service and supply, could do with knowledge of courier being used so as to track delivery though
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customer
Very helpful knowledgeable staff. Great product
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James Fleming
Quick delivery, experts in their products on the other end of the line. Very impressed.
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customer
Great service, the product was here the next day ... and it was easy to use! Just waiting for rain!!
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customerROY SWINBURNE
Very straight forward and fast delivery
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Mr David Eastman
5 stars Really helpful company , Product chosen brilliant only wish I'd been told how quickly the product cured! But Very happy with the service
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Nick Chichester
Excellent service and product knowledge
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Andrew Boles
Many thanks to Paula and Tom for prompt service
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David
Ordered online - quick delivery. Item arrived as described.
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customer
The Bondex product was good to use and seems to have done the job of repairing the faces of the steps but it will take a few winters to really tell. I was however annoyed that I was offered a 5% discount the day after I placed the order. More...
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David Sample
First rate buying experience. Arrived promptly and well packaged
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Peter
Have used Polycote for the last fifteen years or more and excellent product, very durable and easy to apply, though if the ambient temperature is high then mix half a 15kg pot at a time and even then you have to work hard to get it on the floor before it starts going off.
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Hedydd Phillips
Product arrived next day. Excellent service. Only thing I'd say is the mid grey colour is more of a light grey, but apart from that, happy with product.
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customer
first class all the way.
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Creation Blinds
We recently used Polycote for some small floor repairs. they recommended Cretex EP and it worked a dream! Many thanks Polycote. .. and thanks for helping us once we had the product. Will definitely be using again! :) More...
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customer
Great product and exellent backup and advice
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