Loading...

Please wait ...

Pointe Pest Control logo
P

Pointe Pest Control

Saint Charles, Illinois

(58)
Pointe Pest Control logo
P

Pointe Pest Control

Saint Charles, Illinois

(58)

Reviews (58)

Leave a review
V

Vanna Erica Nemeh

25 May 2019

Wesley was fantastic!!! So professional and thorough, we live in front of a busy street and I saw him pull into our driveway slowly and smoothly acknowledging his surroundings cautiously. That means a lot because there are so many reckless drivers around this area and there are children around here. He was very polite, thorough, knowledgeable on all questions I had, and personable! Very happy with my service. More employees like him should be hired! More...

M

Mary Burson

25 May 2019

Austin, the service man, was particularly nice. He explained what he was doing thoroughly and took time time to look up what we had paid for in the past. He is a big asset to Pointe.We have been very satisfied with Pointe Pest Control. More...

R

Roxanne Couvelis

23 May 2019

YAY! I GOT ALEX TODAY! Actually the whole team is outstanding!!! Alex once again, was very thorough, explained what he was doing, answered my questions, gave me advise and is as kind as always! Thank you Alex-great to see you! People use Pointe-these guys are great! More...

S

Sasha Bigda

21 May 2019

John teaches me so much when he’s here and has helped tremendously with our big and mouse issue. I learn a ton as he’s explaining everything to me. He’s thorough and so nice to talk with. He definitely knows his stuff and I really appreciate all he’s done. He’s just an all around good guy that continues to help us with any need we have. Thank you! More...

R

R Fox

21 May 2019

Today was my initial visit from Pointe. Wesley was right on time, very courteous and took time to listen to my concerns and explain the actions that will be taken before starting. He also reviewed the contract to ensure I had understanding. After application, Wesley reviewed with me what had been done, and clarified what would happen at the next visit. I am completely satisfied after this initial visit. More...

J

Jim Dykhuis

21 May 2019

John was very proactive and treated the cause not just the symptoms; he found ant nest outside that was that source of ants inside. He really enjoys what he does and cares about our issues. More...

D

Denise Beyerle

21 May 2019

John came out to the house because we were still seeing little droppings in the house. John looked outside the house found many possible entry ways and sealed them up with steal wool. He was super helpful. DEFINITELY will request him back. More...

V

Vivian Ruehlman

14 May 2019

Nigel was very knowledgeable and friendly. He asked questions to ensure no pets, no people gets to the treated area during he's working and then he carefully spray the treatment in our front and back yard. After he's done, he put a little note to flag the yard to let others know the treatment is done and should keep their pets away for a certain period. We are happy with Nigel's service. More...

M

Monica Frederick

14 May 2019

I am SO happy that we ended up going with Pointe Pest Control to solve our ant problems. This is mine and my husbands first time owning a home, thus our first time having to search for a company to help with our pest problem, and they made it easy from the first conversation with them, and on. They sent one of their professionals, Carlos J., out to evaluate and treat our property, and he was absolutely fantastic. He was extremely professional, nice, and informative about everything he was doing from start to finish. He clearly knew what he was doing, and even educated me along the way about where these ants were coming from, and why. He found the source of our ant problem, and took care of it all inside of a half hour. He asked great questions to figure out what other potential pest problems we might have in the future, such as with tic, fleas, and mosquitos, and told us about the services they offer to help with those summer pests as well. I am looking forward to continuing business with this company and hopefully with Carlos! HIGHLY recommend these guys! BYE BYE ants! More...

J

Joseph Pantaleon

14 May 2019

Daewoong was the technician that performed our initial pest treatment today. He was courteous, helpful and extremely accommodating. He listened to our ant concern in the foyer and basement area, addressed the issue quickly before completing the exterior service. His attention to detail and work ethic is rare in this day and age, and it is refreshing to see a young person that takes so much pride in his job. He is a definite asset to the company.My experience was so positive today that I will be recommending Pointe Pest Control to all my friends and family.AAA+++ More...

K

Kate Styczynski

14 May 2019

Gary was phenomenal. He spent nearly two hours for our initial treatment. Other companies told us to wash the walls and remove webs to see best results, but Gary removed the webs both outside and inside for us! A truly full service company. Gary is professional and polite but also cheerful and easy to talk to. More...

M

Michael Broderick

14 May 2019

Carlos arrived at designated time. I showed him and discussed the area of concern.He explained what he was going to do. He invited me to watch if I was interested.He also explained the review system. Carlos is a very nice young man. He is knowledgeable and respectful. More...

A

Alicia Grant

14 May 2019

From first phone call to the actual service everything was great. Friendly and they explained things perfectly. Service itself was quick and efficient.

J

James Aguirre

14 May 2019

Moises came to our house and after introducing himself, immediately put his shoe covers on his shoes. He pulled up the contract and reviewed his responsibilities. After a quick tour of the inside and outside of the house, Moises reentered and went straight to work. After completing everything, Moises again went over everything he had done and told me to contact the office or him if anything else needed to be done. Moises also gave me a quote for mosquito services. I will definitely request Moises for the 1 month follow up as he did a great job representing himself and Pointe. Jim Aguirre More...

L

Laura Styczen

7 May 2019

Jacob and his partner arrived here in the pouring rain. While Jacob worked inside spraying for spiders, his partner was outside getting rid of webs and laying down a granular substance around the foundation that is activated by the rain to provide a barrier against spiders entering. Both men were very polite, and everything they were doing was explained in detail. Great job! Thank you. More...

E

Elizabeth Summers

7 May 2019

Rico did a great job. Fully treated our basement and suggested that he do the bathrooms too.
He also gave me a quote on mosquito treatment for the summer.

L

Lou Holland

7 May 2019

The technicians were very courteous. We were starting to see a few ants inside, so the technician came in and put down a treatment for ants. We've been very happy with our Pointe Pest Control service. More...

L

lindsay n.

7 May 2019

John has been by twice. He's super friendly and does a great job. Everyone who we've dealt with have been courteous and helpful. All the service people wear booties so your floors stay clean, which is nice. More...

P

peg scichili

28 April 2019

Aron was just here to help us with some ants that we've recently seen.He was very friendly and helpful and asked good questions to help find the source of our problem. Very good at explaining what he was doing and why. Appreciate all his time and effort.Aron is a very good representative for Point pest Control.Thank you. More...

J

Joshua Dean

28 April 2019

Great experience with Pointe on their first visit. They came within the first day of calling them. Ryan was super thorough in finding and filling holes where mice could potentially be getting into our home. I've had two other "exterminators" come out and they only did a visual inspection of the perimeter. Ryan got his hands under the entire siding and found at least 5-6 potential entry points and filled them with mesh. Happy thus far. More...

P

peg scichili

28 April 2019

Just had Aron here to treat for ants that we've recently seen. Very helpful and friendly and asked good questions to help to get to the source of our problem.Did a great job explaining what he was doing and why!!Excellent representative for Point Pest Control.Would easily recommend your services and people to friends.Thank you. More...

A

Ana Dutra

28 April 2019

Albert Giles came to my home to do the inspection and pest control treatment today. Albert was great! He was thorough, super professional and kept me informed of everything he was doing and fixing. It is a real pleasure to work with somebody like Albert who shows he really cares about my home. Thank you, Albert! More...

R

Robert Pines

28 April 2019

Xavier Ybarra, along with two other men, provided service at our home. He called ahead of time to give us a more precise arrival time, successfully and professionally addressed all of the matters in question and answered all the questions we posed. He was polite, informative and knowledgeable about his work. He and his associates did a fine job and represented Point Pest Control very well. We appreciate the beneficial service. More...

J

janet patterson

28 April 2019

Hi, I want to let u know that I just love my technician Jesse!! He is so very helpful in all areas. You can ask any questions about bugs or anything pertaining to your house and he has the answer. He has to work around my crazy schedule and he does it without any question. I ask him to do special spraying around certain trees with ants in it and no questions asked. .He is always a happy person with a smile on his face no matter what the situation. It is so nice to deal with such a positive person. Your company is smart to train people as u have like Jesse!! I could go to another company but no I choose to stay with Point because of Jesse....Thank you Jesse for your positive personality.. More...

D

Dan Dunn

28 April 2019

Albert was very professional.He listened carefully to our issues and explained his plan thoroughly before addressing them. He was knowledgeable about Pointe Pest’s product offerings... and did a great job of explaining your new mosquito service. More...

S

Sir Skye

28 April 2019

Jamian and Wesley were very professional and listened to my concerns as I showed them the impacted areas. They were thorough and efficient in addressing the problem areas.

T

Tim Zajeski

28 April 2019

Ryan and his assistant did a great job today spraying the outside of the house today to prevent any insects from entering our home. He also found and killed some groups of ants in the backyard near our patio. We have found since we have started using Point Pest Control that our home is nearly totally free of all kinds of crawling and flying pests. More...

A

Agnes Hall

28 April 2019

Ryan was very courteous and professional. He did an excellent job and did everything we requested. I would highly recommend him to anyone.

B

Brian Terchin

28 April 2019

Jamian and Wesley did a great job. I’d recommend this company to anyone. I’ve already referred them to multiple friends and family.

D

Dan Peters

28 April 2019

Daniel was excellent to work with. He provided detailed explanations of the different processes he was using. He answered all of my questions thoroughly. Very professional with great customer service. Pointe Pest Control had someone out within the hour of my phone call regarding ant problem. Explained charges and billing process clearly so there were no surprises. More...

A

A. Walz

28 April 2019

Pointe Pest Control does a great job. The service people (this time is was David) are friendly and knowledgeable. They explain what they are doing and get rid of the bugs and spiders in our house and around.
I would recommend Pointe Pest Control
More...

V

Valerie Brunet

28 April 2019

I use Pointe since so many years, and I like the way they work. Between their schedule visit, I can call them if I have any problem, they will be there to help me, and it's free! One time they come for wasp nest, and others times for tiny ants inside my house. They are always helpful, when they come inside my home they have stuff to covert their shoes.. Very professional. If you need a good company to take care of your home, chose them!An Happy Customer! More...

S

Steven Arenson

29 March 2019

I have been a Point Pest Control customer for over five years, and their technicians and staff continue to impress me. Today, Christen made a special effort to provide a complimentary service between our regular services to take care of an ant problem. Like his colleague, Rico, Christen is a true professional....thorough, polite, and very well informed. I recommend Point to anyone who asks. Sincerely,Steven More...

M

Mary Valentine

29 March 2019

The Pointe Rep was on time and very courteous. I believe he was thorough and it is my hope we will see 90% less spiders.
Thank you.

O

Oliva Rodriguez

29 March 2019

Excellent service! Daniel was very professional and explained the process thoroughly. He listened to all of our questions and concerns and had all of the answers we wanted to hear. I would definitely recommend!

G

Gerry Tolentino

27 February 2019

Alex was on time and very plaeasant for the follow up service. Looked like he enjoys his job. Alex was very thorough and knowledgeable with our issue. Very satisfied with the service and professionalism. More...

V

Vivian Ruehlman

27 February 2019

Alex is very friendly and knowledgeable. He moves around the house with his shoe covered so the house stayed clean when he left. We are looking forward to the results of this service. More...

K

Karen J.

27 February 2019

The gentleman who serviced our house today was polite, professional, and extremely knowledgeable. He explained everything he would be doing (and did) and why, and he advised us on what to look out for in the future. Great experience!

S

Stephanie Yackle

27 February 2019

Have been a customer for over 4 years, always get to us right away and are here when they say they will be. Any pest issues are dealt with both inside and outside the home until any pest problem is resolved. Pointe Pest takes extra care especially if there are pets (we had senior cats until recently) and children in the home (we have a 6 month old). They inform you their sprays are not toxic to you or your household. Very courteous and all around great experience every time they come out. More...

A

Andrew Hall

28 January 2019

These guys do good work. Any time I have an issue I’m able to get them to come in and take a look. Recommend to anyone for pest issues.

J

James Levyne

7 June 2018

Alex is great. He was on time, professional and showed us all the things we did. He offered if we need his help at anytime he is always there for us. Very nice and great representative of the company. More...

S

Stephanie Bennett

30 May 2018

Leo really helped us out today. He was prompt, courteous, knowledgeable and professional. All of the Pointe Pest service people we’ve had are well trained and go above and beyond. Highly recommend!

M

Michael Ferrill

23 May 2018

I have used Pointe for nearly 30 years now. They have always been professional, easy to contact, arrive on time, and do a fantastic job providing the required protection both inside and out. In addition, I trust them explicitly, and never worry about them being in the house. More...

S

Stacy Shedivy

15 May 2018

Such ease and quality! I love the (several) reminders of the upcoming service so that I can plan other work/ers and the technicians are always professional and kind. Plus, if critters return, I simply call and the techs return to save the day. Thank you, Pointe Pest Control! More...

K

Kevin West

15 May 2018

Pointe Pest Control always takes very good care of us. As long as I'm spider free, I'm a happy customer. Haven't been let down yet.
Aaron Cornelius was exceptional today. Very friendly and exceeded customer service. Was very responsive to all my requests. Well done Aaron and Pointe Pest Control. Thanks for your many years of excellent service!
More...

R

Richard Jones

9 May 2018

We had our first visit in Sept 2017, which ended a late summer ant infestation. There was a second visit late winter, and the third quarterly visit yesterday. So far the service seems to have been effective--noticeably fewer signs of the annual spring return of ants. Will wait to see how things go in the summer before adding a 5th star. We have been highly pleased with the quality of the technicians. More...

L

Lori Brackett

26 April 2018

Ryan is one of the most knowledgeable reps I have
Ever worked with. What a pleasure to have him in my home ....I now feel we are getting a handle on the mouse invasion that has been going on for years.
Thank you thank you thank you.

T

teddi mastrototaro

19 April 2018

We've been using Pointe Pest Control for many years and we are very pleased with their service! We had a regular service appointment yesterday, Aaron Cornelius arrived on time and was very polite, friendly and professional!!
Techs have all been very courteous and thorough and in my opinion Pointe Pest Control goes above and beyond for their customers!

Thank you!
More...

J

Jackie Splinter

4 April 2018

We have been Pointe Pest Control Customers for several years now. They are a great excellent organization and provide comprehensive and effective pest control. Their technicians are very professional, knowledgeable and friendly. For the price, this is an excellent buy. We highly recommend this service. More...

M

Megan Walsh

2 April 2018

They were able to come out same day and spray the inside and outside of our home to get ready for Spring. Technician was polite and even showed up early! So far so good!

K

Kathy Vargas

9 March 2018

I received awesome service from my Pointe Pest Control. The engineer was very informative and knowledgeable about the pest I recently discovered. He explained what service I was receiving today and did his job very effectively!
Most of all he remembers past visits and details of the previous discussions.
I appreciate his service and his confidence in the way he carries himself and takes care my property.
More...

D

Donald Hopp

7 March 2018

We are always very pleased with the services provided. Always on time and very nice. Explains everything in great detail. Highly recommend.

S

Susan Cristiano

5 March 2018

They came on time and within minutes solved our ant issue and took preventative measures to keep them out and to kill the ones who took up residence. We couldn't be more pleased! Technician was well educated and helped us to understand the process. More...

K

Kara Simpson

2 March 2018

I think it was Ian. I was rushing to get out of office when he called however he was great. Very kind and knowledgeable... I have used the company for years and your customer service is always top notch More...

J

Jonathan S

28 February 2018

We have carpenter ant issues living in a heavily wooded area, and I've been using Pointe Pest Control for years. To our surprise, we have noticed that the carpenter ants were getting into our wooden playset for the kids in the back yard and structural damage occurred. Prince Cunningham and Angel, both managers at Pointe Pest Control, came out to assess the situation and took full responsibility for the damages and remedied the problem. The reason why I am still a customer is how they took responsibility and owned up to the issue. They displayed accountability and did not shy away from difficult conversations, and at the end of the day, they made it right. Their response was trustworthy to me, and they have demonstrated that they can take care of their customers.I would recommend Pointe Pest Control. More...

D

Donna Pines

19 February 2018

Point Pest Control has been our choice to service our home for many years,
The reason is that the company chooses excellent personnel and the personnel provide excellent service.

We would like to particularly single out Aaron Cornelius. We recently met Aaron for the first time. He called ahead to advise us of his arrival time, within the time range we were assigned. He was fully knowledgeable about his work, made important suggestions about our home, addressed all of the issues we presented for resolution - and did so in a thoroughly congenial and courteous manner.

It was a pleasure to make his acquaintance. We also learned that Aaron is a Navy veteran and we salute the company for hiring these dependable men and women

We hope that Aaron will return to service our home it the future - as this initial contact has been everything we hoped it would be.
More...

L

Lisa Hannum

16 February 2018

Courteous and helpful, sharing information about things you might not have known enough to ask! Happy with their flexibility with scheduling appointments. Would recommend!

L

Leisa Borem

13 February 2018

We are very pleased with the service we receive from Pointe Pest Control. It's been a couple years of using them with no problems. Very courteous and thorough service techs. If you ever do have a special request, one call and they will come back out. More...

Photos (3)

See all