Ely, Cambridgeshire
201 customer reviews
AdrianP
Lovely food, excellent service, friendly staff. Would definitely recommend
Reviewed on Opentable
Stephen Allen
rooms are great. very relaxing atmosphere and all the staff are very friendly, helpful and make the stay enjoyable.
Reviewed on Facebook
LindsayB
Beautiful place. Clean and comfortable. Service was excellent. The food was made in good time and well presented. Only downside side is there is only one vegetarian option. A nut roast for a main would have made my day. The only vegetarian starter and main both had mushrooms and they take me ill. But being they were my only choice, that what I had. My partners a meat eater and his food looked great and he really enjoyed it. Will definitely go back, but it might only be for drinks and cake until more vegetarian options are available. More...
Reviewed on Opentable
Kym Brocklehurst
Fantastic service very welcoming and attentive and the food is outstanding great new menu!
Reviewed on Facebook
OpenTable Diner
Celebrating special occasion together for an evening meal. Ambiance, decor, drinks, food, service all amazing.
Reviewed on Opentable
Martin
I always look forward to my visit to Poet's House dining room. The room is lovely. The background music is just the right level. The food and service are always good. More...
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PamelaG
This was a special occasion and did not disappoint. Will be returning.
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MackM
probably the best quality Sunday lunch I have ever had. Absolutely beautiful tasting food from start to finish
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JaniceClapson5
Superb food, service, menu and a great evening had by all. Thank you! We will be back soon.
Reviewed on Opentable
Holl
Felt to made very welcomed the staff were very friendly made to feel at home. The food was outstanding enjoyed all 3 courses would definitely recommend and will definitely visit again. Thank you for a lovely evening.
Reviewed on Opentable
OpenTable Diner
Good quality food well presnted in relaxed environment.
Reviewed on Opentable
Heidi Jane
Lovely hotel. Would recommend it.
Reviewed on Facebook
Amy Jay
lovely experience for afternoon tea. dietary requirements were catered for brilliantly and food was delicious!
Reviewed on Facebook
Kate Donovan
We had our wedding at poets house it was such an amazing day nothing was to much for Christine and her team. From the very first meeting Christine was on hand every step of the way and I cannot thank her enough for all her support. Thank you to all the staff at poets house you all helped make our special day so special More...
Reviewed on Facebook
Foodie
Service and food were good, but we felt the menu was limited and unimaginative, it was also over priced.
Reviewed on Opentable
MartinH
Late booking (15:30 for a 18:30) table for 3, including an older child. Arrived early to have a drink in the bar before sitting in the restaurant. Poet's House Fizz for the adults, soft drink for the child. The Cocktail Menu is quite extensive and worth a look at even if not eating in the restaurant. As always the service was excellent, even with a supervised/trainee waiter in the restaurant. Wine selection was limited but good quality, we selected an Appasimento which for the price in the restaurant is better than expected. Food was delivered quickly but not rushed and was excellent. One of the best restaurants in the local area with a bar / cocktail menu to match. More...
Reviewed on Opentable
DiningInStyle
We come here on special occasions, as the quality is so good - but obviously you have to pay for it :-) Lovely background jazz, great decor, and very nice cocktails and cuisine. The attention to detail in the starters and dessert (colours, design, flavour balance, textures, choice of ingredients) was particularly impressive. More...
Reviewed on Opentable
TonyF
Great decor and ambience, polite and efficient staff from meet and greet into dining room, great timings between all courses. Starters and main courses well presented and tasty, both our desserts where a let down, wild honey Panna cotta with little honey flavour and Vanilla cheesecake, no vanilla flavour evident.Thank you for helping Us celebrate our engagement More...
Reviewed on Opentable
AmandaO
We had a wonderful evening celebrating our son’s GCSE results. The dining room was quiet, beautifully decorated, extremely clean and with the separate areas, it feels private without being closed away. Suitable for romantic evenings or large parties. The waiter was friendly and professional and ecwryrhing about the evening made us feel very comfortable and looked after. More...
Reviewed on Opentable
Steve Hewitt
One of the very best places to eat in the region, with superb dishes. Each item on the plate is clearly well thought out and compliments the rest of the dish and each ingredient looks and tastes fresh and of excellent quality. The drinks are of equal quality, with a great wine menu and the cocktails are out of this world great! Atmosphere and decor lives up to the high standards of the food and drink too. Can't fault any of the above, really is perfect. Only real negative is the service. The very young (likely 18 on minimum wage) waitress was trying, but clearly lacks experience and was woefully out of her depth. This was a real let down I'm afraid and is a stark contrast with the rest of the experience as above. A side / minor issue... They don't take American Express! Small thing, but very surprising for this type of establishment and rather disappointing. I'd go back again in the future, but if the service was just as poor that'd be my last time to be honest. I'll also be nagging about the AMEX as that's a big thing for me personally. For great good, drink and atmosphere this place is perfect. Just don't expect the same from the service where I suspect management have gone cheap and found the best waitress they can who's willing to take £6.15 an hour (18 - 20 year old min wage) More...
Reviewed on Facebook
OpenTable Diner
Lovely venue and staff. Music could have been more lively in bar. Background music needed in restaurant. Only disappointment was the lack of variety and choice on the menu. Very sparse offering although the food was very good. More...
Reviewed on Opentable
GeoffreyT
Excellent food all round in surroundings which were peaceful and relaxing.
Reviewed on Opentable
Bill White
Excellent in all ways highly recommended
Reviewed on Facebook
CorliaP
We were celebrating a special birthday & the restaurant was perfect for that, lovely decoration and the setting is lovely. The staff was very attentive and did a birthday cake too. We were all happy with our food choices, maybe a few more vegan options would be welcome. The restaurant is within walking distance of the stunning Ely Cathedral. Parking was in a public parking area, close by and free on a Sunday. Highly recommend More...
Reviewed on Opentable
PAUL
Very pleasant relatively quiet Sunday lunch. Good quality food well cooked, well presented by very pleasant waiter. Nice table with a view of the green and Cromwell's house. Background music not intrusive.
Reviewed on Opentable
PeterB
Five of us had a variety of main courses, all of which were very good indeed. The only problem we had was a deadline... we were going to a concert and it was not fast service. I think everything was cooked to order so that’s perhaps not surprising. We should probably have advised them early on! More...
Reviewed on Opentable
Katbrick
A birthday surprise, a group of 5 ladies. We loved the ambience of the bar and restaurant area. The food was exceptional and the service outstanding and very personal. Would highly recommend a visit.
Reviewed on Opentable
JakiiB
Everything was just lovely. Really made us feel welcome and catered very well for our gluten/ dairy free diet. Asked for deserts outside and they were very happy to do this for us. Friendly staff and very informed regarding the menu. The menu was great and everything cooked to perfection! More...
Reviewed on Opentable
KevinR
Lovely birthday dinner for two whilst staying at the Poets House Hotel. They had asked if it was a special occasion but the Happy Birthday desert was a completed surprise. Thank you for making it a evening to remember. More...
Reviewed on Opentable
IanW
A wonderful dining experience. Service was excellent. Food very tasty. Will definitely recommend it to my friends.
Reviewed on Opentable
ThephatMuncher
Very good central local, and the external building is stunning, food was good, menu and wine list of a good standard, service was good and professional but the Resturant and bar is short staffed no fault of the waiting staff they kept it going, this place could be amazing with a few more staff, well worth a visit, we will visit again thank you to all the staff
Reviewed on Opentable
Sk8ingk8
We had a lovely meal at the Poet's House. The staff were extremely attentive and even brought us a glass of prosecco on the house as it was a special occasion - My mum was visiting me after having surgery. We really enjoyed the meal and the relaxed atmosphere in the bar and restaurant. The cocktails were very tasty! The meal was really nice and presented well, but the menu options were quite easy, considering the prices. I wouldn't really consider it a la carte. Having said this, I would recommend the Poet's House for the ambience and the level of service from the staff. More...
Reviewed on Opentable
SamB
Very nice meal and lovely ambience. Service would very good. I would recommend.
Reviewed on Opentable
Amanda
Lovely main courses and outstanding desserts. Good service, good wine list, nice atmosphere.
Reviewed on Opentable
OliverH
My wife and I went to Poet’s house for our wedding anniversary, and couldn’t have had a nicer meal. The food was excellent, the staff were great and we will be going back for sure!
Reviewed on Opentable
Jess
Fine dining, nice atmosphere.A little let down by the staff, as they aren’t as fine as you would expect in such a restaurant of that standard. A warmer welcome would be appreciated. More...
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Floella
Service was faultless and the food outstanding. Quite expensive but worth it, more of a place to go as a treat than a regular place to eat.
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Mike
Always a great experience and great food!
Reviewed on Opentable
golightly
Have been here for lunch and dinner before and booked for a Boxing Day meal. Superb day with family enjoying the food and the service. The staff are really attentive and look after you. Beautiful setting. Great food and really good drinks menu. Thoroughly recommend for any occasion. More...
Reviewed on Opentable
JoG21
Had an excellent Sunday lunch here. The service was very good and the dining room had a lovely atmosphere. All our food was well presented and delicious .
Reviewed on Opentable
LynMarie
A wonderful lunch to start our Christmas celebrations.
Reviewed on Opentable
LesleyM
I love the venue. The food is good, but the service and finer details could be improved slightly do this great place justice.
Reviewed on Opentable
MelanieA
Great food and friendly service, unfortunately they got our order wrong and couldn’t put it right. They said they wouldn’t charge, but due to the set menu, it made no difference to the bill
Reviewed on Opentable
GillM
Had a lovely evening with friends in a very relaxed setting. Good food and wine and great service.
Reviewed on Opentable
OpenTable Diner
Fantastic venue with attentive and knowledgeable staff, made the experience all the more enjoyable that our waiter had sommelier level wine knowledge. Very impressed all round, food was great, atmosphere was friendly and relaxed and the building is beautiful. Will be back. More...
Reviewed on Opentable
RichardW
This is a fabulous venue that provides provides very good food and service in a fabulous environment. Surprisingly low priced as well.
Reviewed on Opentable
Joanneb
Ate here on two nights whilst stopping at the hotel. Normally we give hotel restaurants a wide b=erth but this was an exception. The food was imaginative and well cooked, service friendly and attentive without intruding. The ambience is elegant and restrained but not overbearingly full of itself. The maitre d' Chris was a charming host More...
Reviewed on Opentable
VictoriaM
Really good food and service. We very much enjoyed our evening. Thankyou
Reviewed on Opentable
HelenJ
Lovely staff & delicious food.Quiet, calm ambience.Can recommend the liqueur coffees - beautifully made & delicious!!
Reviewed on Opentable
GeoffreyT
This dining room was tastefully decorated which made the whole experience of dining some excellent dishes memorable. Service was excellent and the staff most helpful
Reviewed on Opentable