Holloway, Greater London
Pinchpoint is a London-based company that creates smart homes! We offer design, installation and after-care services for residential projects, be it a refurbishment or a new development.
Our experience is that whilst AV and WiFi are among the most-used systems in any home, they’re often given very little design attention and are installed as a messy afterthought. We do it better, by getting involved early in the project and considering all the different kinds of technology at the same time. We’ll talk to you about the tech you already like, and show you some things you might not know about. We provide lighting control, heating control, whole-house music, TV, WiFi, CCTV, video doorbells, home automation, voice control, all-in-one remotes, Mac and iPhone configuration and anything else you can dream up.
We'll design the system and coordinate with your architects or designers to make sure everything is considered and very neatly installed, with hidden and tidy cabling. We liaise with your builders on site, terminate all our cables and supply all the equipment we specify. Then we come to site to install and configure everything. When we’re done, we provide one-to-one handover sessions to show you how it works, and after-care when you need support: technology isn’t fault-proof, so we have remote access to the most important devices in your home and can even ‘turn-it-off-and-on-again’ for you when it misbehaves.
Pinchpoint provided a highly professional, pro active and reliable service. I had worked with other AV professionals on previous refurbishments but Pinchpoint provided a far more comprehensive service throughout the project and afterwards.
From initial meetings at my office to understand needs and budget, to drafting plans and specs, to liaising with other professionals and most importantly in the implementation of my specified systems. The quality of their approach and delivery was outstanding and the installations are a major upgrade on other providers. Any problems were immediately dealt with and they made sure that the spec was continuously updated for any improvements launched in the market but without blowing budget constraints. After the job was completed Pinchpoint provided me with a control sheet of all my equipment, logins and subscriptions and now monitor everything to ensure all remains in order. After sales service is very high.
Dealing with Pinchpoint was like dealing with a blue chip professional services provider. Responsive, technical and passionate about delivering a high quality product within budget. More...