We brought Charlie (Australian shepherd) here to get fixed and her one year check up. Both times the staff were wonderful! I know when Charlie is in their care, she is receiving the same love and cuddles she does at home! More...
Thank you sooooo much for taking such great care of Chica!!!! You put up with us all trying to find an answer to her illness!!! Great care, great people!!! Will recommend to everyone! You always get us in when there is an emergency ! Jordan thanks you too, she has recovered from her tick illness! More...
I am so thankful for Brenda when I go here! She is such a gem!! When I visit (which is always a hard visit cause it's when things are bad) she is front and center. I would only want her or Kelly (who's not there anymore ) They are/were amazing. As long as Brenda is there I will go back. Dr. Jacobs was great to on treating my Chachi. Naomi is a great vet tech also! Thanks doll!! More...
You guys saved my cat (Bunz) and also removed a tumor from my senior citizen dog, Panzer. I could not be more happy to be back in this area to get the quality care my pets need while they grow old. You guys ROCK! I love all the staff & Dr Gauer! More...
I have been bringing my fur babies here for over 10 years now and have always had the best care! The staff is unbelievably caring and the prices are great. They don't try to up-sell products or services you do not need. They genuinely care about your pet. I recently had to put my beloved dog to sleep and they helped me through the entire process. If/when I get another dog, this is the only place I will go. More...
We travel 10 miles to these guys . I have had pets all my life and I highly recommend this location the staff are caring and listen to you .Dr Jacobs your the best. I know you care and love animals when your not afraid to sit on the floor with them. Keep up the great work. More...
Our Daisy was suffering and was trouble breathing and Dr. Chestnut was very compassionate. She made us feel at ease when we made the decision to do what's best for her. I highly recommend this clinic to anyone who wants Dr's who care and vet techs are just as compassionate. Thank you so much and Daisy at peace and home with us. More...
When my cat died I brought him in and the ladies could not have been more helpful, and more sincere than they were. Katie is amazing. I highly recommend them. We are getting a puppy and I’m sure that’s where we will be bringing him. More...
They take great care of our two dogs and charge a fair price. Thanks
Cathy Schuna Pierce
I've been taking my pets to Dr Gauer since before he had Ham Lake Pet Hospital. He is the best!
Great staff, great vet. I have my Gracy Gray Batch with them and will be bringing my Sily Saly in as well. So glaad they move here.
Irie Dred Locs
Employees really care for the animals they see & my experience with Dr. Gauer has an extremely good bedside manner. Attitude of both employees and Dr calmed my dog down quite a bit. Clear with information, patient, reassuring, gentle with my dog, good diagnostician. The waiting area was clean with a scale you can use. Exam rooms are also clean and quite big, enough room for 4 humans and one very large dog and we weren't cramped in at all. Dr Gauer followed healthy habits like washing his hands before and after touching my dog, vet tech used a new clean q-tip every time she had to stick one in my dog's ear instead of using the same stick a few times. There is hand sanitizer available in exam room and in hallway if I remember correctly.
When I adopted my Greyhound he had a bill of good health. On our first visit to our new vet, Dr Gauer, I found out my dog had an infection in both ears and had a tumor on his ear that had to be removed by having surgery. I was so nervous but Dr Gauer was patient and kind, explained everything to me and reassured me he would recheck the standards of anesthesia for Greyhounds since I was so concerned about that. I felt they were honest with their opinions on what services I wanted done or not, they did not try to upsell me at all. They even advised me that one or two of the services they personally wouldn't do if it was their dog going in for surgery and explained why. That consult with the Vet Tech saved me $150!
You could tell that she, the Vet Tech, and everyone at the clinic had a soft spot in their heart for animals and knew how to deal with the animals with confidence in a calm manner which helped my hound to calm down.
They had told me they would call as soon as surgery was over and gave me a time estimate of when they would be done. Before the expected time the Vet Tech called to tell me that there would be more of a wait because a trauma had come in that had to be treated right away. She even apologized for not having called sooner but she was in the trauma surgery and couldn't get away to make a call until just then. They did call me right after his surgery and reassured me that my hound was doing well and when I could come and get him.
They did a few follow up calls to check in on my hound and see how he was doing and how his sutures were looking. As soon as they got the biopsy back they called me immediately to tell me he did not have cancer. Boy was that good news!!
I cannot say enough good things about the Ham Lake Veterinary Hospital. If you are thinking of switching vets or are looking for one for a new animal at least make an office visit with the male Dr Gauer (his partner/ wife is also Dr Gauer) to see how comfortable or not you feel there. The price for a first adult dog office visit is a reasonable $46, that is more than $10 less than I was paying before AND the doctor didn't try to hide any health problems from me to get me to come back for another office visit. I had been advised by my last vet that Greyhounds just don't get ear infections after I asked about if that was a possibility given that he was constantly rubbing his ears.
They even clipped my hounds nails for no charge, saving me another 4& to $15!, I'm not sure if that is part of an office visit if you request it or if they for go. All in all I was totally satisfied with the care my hound got there and they cared about me too, being a nervous dog owner putting her newly adopted dog under the knife with people I had only just met but felt that they really cared for my hound. More...
Mary Lee Struwve
My daughter recommended this place. They are affordable and compassionate. My Pepper Ann was well taken care of for her bladder infection
Mary A. Spivey
Dr. Jacobs and his team took care of our sick kitty in a sympathetic, ethical and professional manner from the initial diagnosis to the sympathy card, signed by the entire staff, upon the passing of our girl cat.
Friendly staff, affordable, professional, and clean. We recommend this clinic to everyone. It will be our new vet our dog.
Took great care of Skye. Who ate some mouse d-con poison. Have always been caring & thoughtful over the years taking care of our dogs.
Our dogs have received excellent care from Ham Lake Vets. The doctors and the staff are caring, patient, and thoughtful. Dr. Gauer saved our bichon a few years ago after a poison incident and we are so grateful. They have provided tailored treatments to meet the needs of our dogs. Very professional and compassionate, too! Their office is clean and convenient. You can tell they love pets. I highly recommend this clinic. We have seen Dr. Jacobs most recently for dental issues with two older dogs and he has been fantastic. More...
They really care about the pets they take care of
Great, caring staff. Willing to work with you if needed. Non-judgemental. I don't bring my pets anywhere else!!
My Dog absolutely loves going there. They must have good treats in the back.
Renee Dreis DeRosier
Very friendly and helpful staff. Clean, efficient, understanding.
Excellent staff and service, it's wonderful to have great affordable pet care right here in town.
Kathy Merritt Starr
We had a sick rabbit and they immediately directed us to the other office at no charge and got us in. They are great and have wonderful prices!
Isanti Pet Clinic is an affordable vet with an amazing staff. Plus the convenience of having a vet it town is so nice. I highly recommend them.
I called Isanti Pet Clinic up when my cat was very sick and I could tell he was in much pain. I had decided to put him down. When I called the receptionist told me the doctor was not in but could come in very soon. She came right in for me. Everyone was very caring while I was very emotional. Thank you for all your help. When we get another pet I will be back. More...
Everyone at this Vet Clinic is so helpful and caring! I had to bring my 17 year old cat in and Dr. Amy met me on a Sunday so I wouldn't have to wait. She gave my kitty some meds and made sure she followed up with me to see how she was doing! I recommend anyone that I know to go here! More...
Candy Golden Dawson
I've never had a vet clinic staff care so much about my pets. Dr. Green, Amy and Janine have so much compassion and concern for my fur baby! I trust them 100% with my pet!