Phone Service Centre

Phone Service Centre

Phone Service Centre is a verified pro service provider Certificate of Excellence 2015

Phone Service Centre locationLondon, Reading, Hemel Hempstead and Sutton

(142 Reviews)

Dropped your mobile? Smashed iPhone or Samsung screen? Liquid damage? Need a repair whilst you wait? No problem, visit one of stores now for a high quality trusted repair service .

Phone Service Centre is the first insurance approved repairs service on the high street. We offer a range of quality and trustworthy 'while you wait' solutions for smartphone and tablet from charging or battery issues to smashed screens or liquid damage, with the majority (over 82%) of repairs being carried out in under 40 minutes. All of our repairs also come with a 12 month guarantee.

We are the number 1 mobile repairer across Europe with over 300 stores worldwide. We have stores in London, Reading, Hemel-Hempstead and Sutton. For more information and pricing please check our website: www.phoneservicecentre.co.uk

Why not check out our Bark reviews below to see what our customers have said about us.

Established in 2006.

About Point Service Mobiles (Phone Service Centre in the UK)
SPB Group is the majority shareholder of Point Service Mobiles which has been operating a successful network of now over 200 repair stores in Europe since 2006. International expansion began in 2013, with the launch of Germany and Belgium. The first UK store opened on 24th March 2014, and was followed by a North African operation the following month with other SPB countries planned for later in the year. France opened 43 stores last in 2013 and is planning to open 20 in 2015.

Phone Service Centre Reviews

Phone Service Centre Reviews


Review of Phone Service Centre by N Dave
5 06/06/2018 N Dave

Great service, Very happy with the replacment of screen in my S8 within 40 minute, Appriciate of ur work, specially thanks to Niro ........

Review of Phone Service Centre by Ricardo Lapi
5 05/06/2018 Ricardo Lapi

Great service! Super quick fix. Highly recommended. Thanks, Vasily

Review of Phone Service Centre by Toin Le
4 09/05/2018 Toin Le

Reasonably fast and efficient service which took place over the Christmas break. There was a miscommunication with regard to the collection of my phone, however, as I was instructed by email to collect it from the centre only to arrive there and be informed that it had actually been posted. Other than that I was happy with the service.

Review of Phone Service Centre by Patrick Prior
5 09/03/2018 Patrick Prior

Great service and phone was repaired within the hour. Definitely recommend

Review of Phone Service Centre by Vaida Ch
5 26/02/2018 Vaida Ch

Amazing service at the phone service shop, came with with faulty phone, Marcin sorted me out within 20 minutes highly recommended.

Review of Phone Service Centre by Karol Swierku
5 20/02/2018 Karol Swierku

Great service, Very happy with the replacment of screen in my S8. Definitely will go back to them if any thing else happens again. 10/10

Review of Phone Service Centre by Marj London
5 18/02/2018 Marj London

Prompt 2 hour service if you are in a bind. Nice staff would definitely use them again.

Review of Phone Service Centre by Anna Sawicka
5 29/01/2018 Anna Sawicka

Spot on service, really kind gentleman Mo changed screen in Samsung Galaxy S8+ for us in about an hour! I can highly recommend them and I will definitely come back if will have (hopefully not) any further issues with my phone.

Review of Phone Service Centre by Mark Daley
5 26/01/2018 Mark Daley

Great services, had my screen replaced in under an hour

Review of Phone Service Centre by Chloe Campbell
5 23/01/2018 Chloe Campbell

I went in to get an iPhone screen repaired and was out within 10 minutes with a brand new screen. Brilliant service and would recommend to anyone.

Review of Phone Service Centre by John Paton
5 22/01/2018 John Paton

Put my phone in today. Said it would take an hour. Took less than that. Phone good as new. 3 month guarantee too. 9 thumbs up

Review of Phone Service Centre by Patrick Harris
5 10/10/2017 Patrick Harris

Excellent service, came in with shattered front and back glass (Samsung Galaxy S7 Edge) and numerous other faults. Staff very friendly and knowledgeable. Walked out 20 minutes later with all the issues solved!

Couldn't be happier, Thank you

Review of Phone Service Centre by Lunchy
5 31/07/2017 Lunchy

Very impressed. Had an iPhone 7 camera glass replaced months ago and its been working perfectly ever since. Very quick and polite service from excellent staff.

Review of Phone Service Centre by Paul
5 25/07/2017 Paul

Reading branch, Matt was brilliant, fantastic customer experience, no hassles, quick & professional. Thank you!!!

Phone Service Centre replied:
Hi Paul, thanks for the fantastic review! It's great to hear about your excellent experience. Thanks, the PSC team
Review of Phone Service Centre by Mrs P
5 23/07/2017 Mrs P

Went to reading store & took 17yr olds broken iPhone 5s to Martin who fixed it there and then in about 10 mins. Definitely recommend this place especially if you have a stressed teenager with no mobile!! Thanks very much Martin - a very pleasant & helpful guy.

Phone Service Centre replied:
Glad to hear that your device is all up and running again! We will pass your feedback on to Marcin. Thanks.
Review of Phone Service Centre by James
5 23/07/2017 James

Excellent service. Quick and speedy and went beyond my expectations.

Phone Service Centre replied:
Great to hear that we went beyond your expectations! Thanks for the great review.
Review of Phone Service Centre by Andy
5 22/07/2017 Andy

Great service from Matthew at the Reading store. Good value battery repair while we waited.

Phone Service Centre replied:
Hi Andy, thanks for the great feedback! We will pass your feedback on to the Reading store
Review of Phone Service Centre by Lukas
5 22/07/2017 Lukas

The service was very quick and everything is working.nice staff and good service

Phone Service Centre replied:
Hi Lukas, glad to hear your device is working now! Thanks for the great review.
Review of Phone Service Centre by Lily
5 22/07/2017 Lily

The lovely man in the Sutton shop fast-tracked my claim on the spot (I happened to be passing - not a local). TOP NOTCH customer experience. I can't remember his name but he had a shaved head and was great!!

Phone Service Centre replied:
Hi Lily, that sounds like Kimmy to us! Glad to hear about your great experience. We will pass your feedback on to Kim and the Sutton store. Thanks!
Review of Phone Service Centre by Oliver Al-Rehani
5 19/07/2017 Oliver Al-Rehani

I came to the Reading store to replace my iPhone 7 screen as it had cracked. The service was quick and the phone looks good as new. Matthew, the technician, was helpful and personable, would definitely come here again if I have any issues in he future.

Phone Service Centre replied:
Hi, glad we were able to fix your phone swiftly!
Review of Phone Service Centre by J
5 18/07/2017 J

Good service from matthew. Very pleased. Reading

Phone Service Centre replied:
Glad to hear it, we have passed your feedback on to the Reading store. Thanks,
Review of Phone Service Centre by Kinga
5 16/07/2017 Kinga

Great service by Marcin in Reading my iPad looks brand new :) happy customer

Phone Service Centre replied:
Hi Kinga, glad to hear that, thanks, the Phone Service Centre team.
Review of Phone Service Centre by Janine
5 16/07/2017 Janine

Great and fast service at the Reading store. Marcin was very helpful. thank you for fixing my screen! Recommend the service to everyone

Phone Service Centre replied:
Hi Janine, thanks for the brilliant review, the PSC team.
Review of Phone Service Centre by Stuart
5 15/07/2017 Stuart

Very quick and quality repair. Reasonable price and a warranty too.

Phone Service Centre replied:
Hi Stuart, yes we offer a 12 month warranty on all of our repairs! Thanks for the fantastic review, the Phone Service Centre team.
Review of Phone Service Centre by GC
5 14/07/2017 GC

Good and great service in Reading store. Thanks Martin

Phone Service Centre replied:
Thanks for the great review!
Review of Phone Service Centre by Karen
5 14/07/2017 Karen

Took a Samsung Galaxy S7 for screen/digitiser replacement to Reading on 6 July - could hardly believe they really could replace it within the hour (most repairers send them away and take days) - amazingly they kept to their promise and had the phone all working again and most importantly, with no loss of data. A fantastic service - why bother going anywhere else?!!

Phone Service Centre replied:
Hi Karen, what an amazing review, thank you! We're glad to be able to provide this service as we all know how annoying it is to damage and be without your device for long periods of time. Thanks again for the amazing review, the Phone Service Centre team
Review of Phone Service Centre by Hayley Morris
5 13/07/2017 Hayley Morris

Outstanding service at Reading branch - Martin and Matty went out of their way to help me. Friendly and efficient! Thank you

Phone Service Centre replied:
Hi Hayley, thanks for such a brilliant review! The team at our Reading branch will love to hear such positive feedback! Remember to recommend us to your friends and family!
Review of Phone Service Centre by AP
5 12/07/2017 AP

Excellent friendly service from Matthew in Reading!

Phone Service Centre replied:
Great to hear, we have passed your feedback on to Matthew. Thanks, the Phone Service Centre team.
Review of Phone Service Centre by Sue Hall
5 12/07/2017 Sue Hall

Mathew was very friendly and gave excellent, prompt service. Reading store.

Phone Service Centre replied:
Hi, glad your device is back up and running!
Review of Phone Service Centre by Mateusz Molka
5 10/07/2017 Mateusz Molka

Super quick, professional service. Everything was done right on the spot in just no time. Thank you!

Review of Phone Service Centre by Andrew Hodby
5 07/07/2017 Andrew Hodby

Excellent in the Reading store. Great service with quick turnaround ????

Phone Service Centre replied:
Hi Andrew, thanks for the great review, the PSC team.
Review of Phone Service Centre by Nasreen
5 05/07/2017 Nasreen

Excellent in the Reading store.

Phone Service Centre replied:
Hi Nasreen, thanks for the great review!
Review of Phone Service Centre by C Levy
5 05/07/2017 C Levy

Brilliant professional service received from Matthew at the Reading store. Extremely quick repair and helpful advice given.

Phone Service Centre replied:
Hi, thanks for the fantastic review! Thanks again from everyone on the PSC team
Review of Phone Service Centre by James clover
5 04/07/2017 James clover

Excellent and fast service from Marcin @ the Reading store

Phone Service Centre replied:
Hi James, brilliant to hear about your experience! Thanks for the great review!
Review of Phone Service Centre by Amy Carolyn
5 04/07/2017 Amy Carolyn

Really good service. Very fast and phone looks great. Matthew did a really good job in the Reading store.

Phone Service Centre replied:
Hi Amy, glad to hear it! Thanks for the brilliant review, the Phone Service Centre team.
Review of Phone Service Centre by Sarah
5 03/07/2017 Sarah

Very helpful and quick service from Christian. My father and I wanted to fix an issue with a foreign sim card. We walked in and Christian offered to help us straightaway and it was fixed in 5 min! Thank you!

Phone Service Centre replied:
Hi Sarah, I know we're normally quick but 5 minutes is amazing! Glad your issue was sorted, we have passed your feedback onto Christian. Thanks again, the PSC team
Review of Phone Service Centre by Makanta
5 30/06/2017 Makanta

Fantastic services from Reading tech guys.

Phone Service Centre replied:
Thanks for the great feedback!
Review of Phone Service Centre by Jacqui Sherriff
5 30/06/2017 Jacqui Sherriff

It want to say a big thank you to the amazing Reading team who were so kind, understanding and patient. Thanks for your excellent service, regards Jacqui

Phone Service Centre replied:
Thanks Jacqui! What a great review. We've passed your feedback onto the store. Remember to tell all you friends and family about the service!
Review of Phone Service Centre by Ben
5 30/06/2017 Ben

Popped in to the Reading branch, super fast and friendly service from Martin. Would highly recommend

Phone Service Centre replied:
Thanks for the brilliant review Ben!
Review of Phone Service Centre by Deane Mallinson
5 29/06/2017 Deane Mallinson

Marcin at the Reading store is a genius, diagnosed the issue and contacted me to give me a time estimate of how long it would take to complete

Phone Service Centre replied:
Wow! We always knew Marcin was a special one but this is real praise! Thank for the fantastic review, we have passed your feedback onto Marcin! Thanks again from everyone at PSC
Review of Phone Service Centre by Jane
5 29/06/2017 Jane

Fantastic so helpful and got my phone working in no time thank you Reading Branch x

Phone Service Centre replied:
Brilliant, really glad to hear that Jane! Thanks, the Phone Service Centre Team
Review of Phone Service Centre by David
5 29/06/2017 David

Very quick and expert service in Reading Store

Phone Service Centre replied:
Hi David, thats two of our favourite things! Thanks for the brilliant review!
Review of Phone Service Centre by Josh egerton
5 28/06/2017 Josh egerton

Quick good service good for money.
Reading

Phone Service Centre replied:
Hi Josh, thanks for the great review! The Phone Service Centre Team
Review of Phone Service Centre by Richard smith
5 27/06/2017 Richard smith

Reading branch. Fast, friendly service from Marcin, phone has a new lease of life.

Phone Service Centre replied:
Hi Richard, thanks for the great feedback. Glad your phone has a new lease of life!
Review of Phone Service Centre by Phil
5 27/06/2017 Phil

Reading branch
Mathew replaced my battery very quickly and for a good price.

Phone Service Centre replied:
Great to hear Phil! Thanks for the review, the Phone Service Centre team.
Review of Phone Service Centre by Ziggy
5 25/06/2017 Ziggy

Was at the Reading store Marcin was accurate and on time, great fix and gave me advise will use again

Phone Service Centre replied:
Thanks for the brilliant recommendation, I have passed your feedback on to the team!
Review of Phone Service Centre by Andrew Mayos
5 25/06/2017 Andrew Mayos

Took my phone in to the Reading branch and handed the phone to a man called Marcin, phone was taken in straight away, was told it would take 40 minutes and got a phone call 30 minutes later telling me it was ready. Quick, professional service. Very impressed.

Phone Service Centre replied:
Hi Andrew, thanks for the great review. Glad to hear your device got fixed so quickly! Thanks again from everyone on the Phone Service Centre team.
Review of Phone Service Centre by Phil Wood
5 24/06/2017 Phil Wood

Great service at Reading. No hassle. Very easy to use. Would definitely recommend.

Review of Phone Service Centre by Paul
5 23/06/2017 Paul

Very quick polite service from the Reading shop
Served by Matthew

Review of Phone Service Centre by Marian
5 21/06/2017 Marian

Very friendly, quick and professional service.
My iPhone 5s needed a new battery which was replaced in an hour and the phone worked perfectly aftwards.
The price was the best I could find too.
Highly recommended.

Phone Service Centre replied:
Hi Marian,

Thanks for the amazing review, glad to be of service!

I have passed your feedback on to the team, thanks again and have a great weekend, the Phone Service Centre team.
Review of Phone Service Centre by Martin Watson
5 16/06/2017 Martin Watson

Very quick polite service from the Reading shop
Served by Matthew

Phone Service Centre replied:
HI Martin, thanks for the great review, the Phone Service Centre team.
Review of Phone Service Centre by Alexandra
5 16/06/2017 Alexandra

Great joob Mathew ,,,,thank you very much I will recommend you to all my friends

Phone Service Centre replied:
Hi Alexandra, thanks for recommending us! I have passed your feedback on to the store! Thanks again, the Phone Service Centre team.
Review of Phone Service Centre by Dean Chaytor
5 16/06/2017 Dean Chaytor

Excellent service . Quickly repaired and very courteous staff. Thank you Reading branch

Phone Service Centre replied:
HI Dean, thanks for the great review! The Phone Service Centre team.
Review of Phone Service Centre by FAM
5 14/06/2017 FAM

Brilliant service and got issue sorted out in professional way at Reading store
Thanks Matthew

Phone Service Centre replied:
Thanks for the great review! The Phone Service Centre team
Review of Phone Service Centre by Vicki Lynskey
5 12/06/2017 Vicki Lynskey

I attended the phone centre Reading, the guys there were fantastic, great job.

Phone Service Centre replied:
Thanks for the fantastic review Vicki. I have passed your feedback on to the team. Have a great weekend, the Phone Service Centre team.
Review of Phone Service Centre by Tracey
5 09/06/2017 Tracey

Very good service from the Reading branch and very friendly

Phone Service Centre replied:
Hi Tracey, thanks for the great review, I have passed your feedback on to the team. Thanks again,
Review of Phone Service Centre by James
5 09/06/2017 James

Managed to fit in iPad screen replacement when very busy - Reading branch top guys and service

Phone Service Centre replied:
Hi James, great to hear your device was fixed, I have let the Reading team know your feedback, the Phone Service Centre team.
Review of Phone Service Centre by Loren
5 09/06/2017 Loren

Quick and easy - Matt did a really good job - Reading store

Phone Service Centre replied:
Hi Loren, we're pleased to hear how quick and easy you found the service! Thanks for the great review, the Phone Service Centre.
Review of Phone Service Centre by Jamie
5 06/06/2017 Jamie

Reading branch great service , really friendly, recommended

Phone Service Centre replied:
Hi Jamie, thanks for the great review! The Phone Service Centre team.
Review of Phone Service Centre by Michael C
5 05/06/2017 Michael C

Fast and efficient service from Martin.

Thanks

Phone Service Centre replied:
Hi Michael, thanks for the great review, the Phone Service Centre team.
Review of Phone Service Centre by Olivia
5 05/06/2017 Olivia

Reading. Very good and very quick looks like a brand new screen.

Phone Service Centre replied:
Hi Olivia, thanks for the great review, I will pass your feedback on to our Reading store.

Thanks again, the Phone Service Centre team.
Review of Phone Service Centre by Angela
5 03/06/2017 Angela

Very useful - Matt restored my phone in less than an hour true life saver! Reading

Phone Service Centre replied:
Hi Angela, great to hear and we're really glad your device is back up and running!

Have a great day, the Phone Service Centre team.
Review of Phone Service Centre by Robbie
5 03/06/2017 Robbie

Phone centre Reading - excellent customer service and speedy service! Would highly recommend and definitely will use again in future!

Phone Service Centre replied:
Hi Robbie, thanks for the brilliant review, we're really glad to hear that you would recommend the service! Thanks again, the Phone Service Cente team.
Review of Phone Service Centre by Wesley
5 02/06/2017 Wesley

Excellent service. Really quick and friendly. Recommeded

Phone Service Centre replied:
Thanks for your feedback Wesley!

Have a great weekend, the Phone Service Centre team.
Review of Phone Service Centre by Liz
5 02/06/2017 Liz

Martin was extremely helpful and I can't thank him enough for the great service. Would highly recommend using them.

Phone Service Centre replied:
Hi Liz, thanks for fantastic recommendation! Please do let your friends and family know about the service!

Thanks again and have a great weekend, the Phone Service Centre team.
Review of Phone Service Centre by Richa Jalota
5 01/06/2017 Richa Jalota

Matthew was amazing today, such prompt service just made my day! Thank you so much for this. Thank you for staying back to do the job, it is much appreciated.

Phone Service Centre replied:
Hi Richa, prompt service is what we do! Thanks for the great review, I will pass your comments onto Matty!

Thanks again and have a great weekend, the Phone Service Centre team.
Review of Phone Service Centre by Andrew
5 01/06/2017 Andrew

Very helpful staff at reading Maplins. Matty had my phone done in 30 minutes, I will be bringing my iPad to them later on in the day

Phone Service Centre replied:
Hi Andrew, Matty will be really glad to hear that you've had such a positive experience in our Reading branch! I have passed your comments on to him.

Thanks again and have a great weekend, the Phone Service Centre team.
Review of Phone Service Centre by Shon
5 31/05/2017 Shon

Maplin Reading rose kiln lane provide Brilliant service, helpful staff, always happy to help. highly recompensed.

Phone Service Centre replied:
Hi Shon, great to hear your recommendation! I have passed your feedback onto the team at Reading.

Thanks again and have a great weekend!
Review of Phone Service Centre by Katie
5 31/05/2017 Katie

Reading Maplin. Very friendly staff. Quick efficient service for iPhone screen repair. Would recommend.

Phone Service Centre replied:
Hi Katie, thanks for the fantastic review! I have passed your feedback on to the team at Reading :)
Review of Phone Service Centre by Ian Panfold
5 30/05/2017 Ian Panfold

Great service very quick repair at Reading branch. by Marcin and Matt

Phone Service Centre replied:
Thanks for great review! I will pass to the feedback on to our Reading store. Thanks again, the Phone Service Centre team.
Review of Phone Service Centre by Blagoj
5 29/05/2017 Blagoj

Excelent job. My mobile was repaired excelent and within shortest period as possible.

Review of Phone Service Centre by Carrie
5 29/05/2017 Carrie

Great service very quick repair

Review of Phone Service Centre by Daniel
5 29/05/2017 Daniel

Brilliant service. Quick and very happy with Marcin. Give that man a pay rise

Review of Phone Service Centre by Ray Halligan
5 21/05/2017 Ray Halligan

I went to the Reading branch yesterday for a replacement screen for a Samsung S6. The people I dealt with were friendly and helpful and, in particular, the chap that did the repair was extremely good. The repair was done within an hour and the quality of the work is excellent.

Review of Phone Service Centre by LordJohn
5 10/05/2017 LordJohn

Visited the Reading Maplin today where the PSC is. Excellent service too. Galaxy S6 battery replaced in 45 minutes and staff term friendly and really helpful. 10 out of 10 for customer service and the werience.

Review of Phone Service Centre by sharad khandelwal
5 06/05/2017 sharad khandelwal

Got my Samsung s6 edge screen changed in 20 mins. Great service, very polite staff. Christian who served me was great thanks!

Review of Phone Service Centre by Nuala Kirby
5 05/05/2017 Nuala Kirby

Served by Christian and Steven today and they did an amazing job fixing my iPhone! Super fast service and lovely people.

Review of Phone Service Centre by Tom Eadie
5 01/05/2017 Tom Eadie

Excellent service! I needed my phone fixed asap, and Matt at Reading branch did not disappoint! I had not called ahead and I was gutted that they did not have my screen in stock... Matt found a fresh delivery out the back and had me fixed within the hour. Awesome stuff! Thanks very much!

Review of Phone Service Centre by Jamie Codrington
5 25/04/2017 Jamie Codrington

Awesome service, fixed phone sim card tray in minutes totally free of charge, Christian was very helpful indeed. Highly recommend

Review of Phone Service Centre by Dominik J.
5 21/04/2017 Dominik J.

Extremely helpful and smooth service! I was positively surprised.
Marcin was very helpful and professional. In mobile industry it is a rare thing. Thank you very much for bringing my phone to life in less then an hour :)

Review of Phone Service Centre by Chris
5 16/04/2017 Chris

Good my phone screen fixed as it was insured..excellent customer service and finished in half hour..would highly recommend and also I would return myself if I needed any help with my phone.

Review of Phone Service Centre by Heitor da Cunha
5 29/03/2017 Heitor da Cunha

Went into Maplin high street Sutton , bought 2 miniature press type switches and Kim even assisted in helping to replace the 2 switches on a printed circuit board of a lifting machine. Would highly recommend them for parties and service, extremely helpful and polite.

Review of Phone Service Centre by kathryn turner
5 23/03/2017 kathryn turner

I cannot recommend the Phone Service Centre enough. I asked technician Matthew at the Reading store for a new screen for my ancient, filthy iPhone 5s. An hour later the job had been done perfectly and my phone had been given a 'full valet', with all the connections checked and even a damaged corner ground down.
Great service, friendly staff - a real find.
Kathryn

Review of Phone Service Centre by Eija H
5 19/03/2017 Eija H

I googled phone repairs & came up with PSC in Maplin, Reading. I was dubious but SO glad I have discovered this amazing place! Marcin was professional & understanding & repaired the problem with my iPhone in 4 hours!!! I cannot thank them enough!

Review of Phone Service Centre by Richard Dalton
5 11/03/2017 Richard Dalton

Found these guys setup inside my local Maplins store, got a quick quote and within the hour my phone was fixed as good as new!

Great service, thanks so much Marcin!

Review of Phone Service Centre by Glen Marshall
5 07/03/2017 Glen Marshall

Very Satisfying - Second time here and each time the staff are polite friendly and helpful. Not to mention professional and know their stuff. I dropped my phone in for screen repair on sunday at 11am and it was completed by 1pm good as new. Highly recommended.

Review of Phone Service Centre by Amy
5 01/03/2017 Amy

super fast service, knowledgeable staff and hugely understanding when I burst in to tears at the desk. My father had just passed away and I was scared of losing my last pictures and texts from him. They took it all in their stride , got me laughing and still had my phone done in less than an hour. brilliant service!!!

Review of Phone Service Centre by Joe Hirth
4 28/02/2017 Joe Hirth

Good service. Had my phone repaired and there was a slight issue. They took it back and fixed for me ASAP

Review of Phone Service Centre by Jenny-Karin
5 27/02/2017 Jenny-Karin

Brilliant Service - THANK YOU!

I got my husbands Kindle repaired - and he was delighted!
Without it he was lost!
Will without doubt go back if I need any other repair, and I will recommend the service to anybody!
Thank you Krasimir!

Review of Phone Service Centre by Thomas Essl
5 18/02/2017 Thomas Essl

Went in to have my audio jack replaced. They took a quick look and cleaned it to remove tons of lint which fixed the problem - completely for free.

Everyone else would have just replaced the part and charged me lots for it. Thanks guys!

Review of Phone Service Centre by Alex Jenkinson
1 13/02/2017 Alex Jenkinson

Be really cautious when using this place - I made a massive mistake by repairing my screen whilst the phone was under warranty as I urgently needed it fixed. They charge a lot for this (much more than Apple) on the basis that they can do it quicker.

Where I got stung was around the warranty - they have signs up saying they offer 12 month warranty but that is on the specific parts only.

Two weeks after they replaced my screen my phone broke due to water damage when no accident had happened. I am convinced that this is due to the work that was done but they refused to take liability.

To cut a long story short - don't ever use this place if your phone is under warranty despite the temptation and what they tell you. I'd also be cautious about the general standard of work and the price that they charge.

Review of Phone Service Centre by Lucinda Taylor
5 11/02/2017 Lucinda Taylor

Great service at the reading store, phone was done in under an hour and even cleaned my speakers out for me. Very friendly and knowledgable staff.

Review of Phone Service Centre by Caroline Evans
5 04/02/2017 Caroline Evans

Just dropped off and picked up a broken phone in 1 hour! So while i did some shopping the guys at Marylebone were fixing my phone. - and called me when it was done. They could not have been nicer and more accommodating. Excellent service: charming and reliable people. THANK YOU!

Review of Phone Service Centre by Ann Hughes
5 29/01/2017 Ann Hughes

Great service, very helpful and willing to share knowledge so you understand the problem. Very reasonably priced. Would definitely recommend

Review of Phone Service Centre by Elie Medeiros
5 11/12/2016 Elie Medeiros

Very helpful, great service - couldn't ask for more.

Review of Phone Service Centre by Tim Flitcroft
5 07/12/2016 Tim Flitcroft

I think it is quite difficult to find a reputable mobile phone repair service especially when you have a problem that is not obvious. Some companies wanted to charge me £60 whereas the Wigmore st centre charged me £30 and with a one year guarantee. The problem was my Samsung S3 was not charging which can be due to a variety of causes, the service centre resoldered the charging socket and replaced a component that had failed. It is now three months later and the phone is working perfectly. They did take a bit longer than I expected and the communication was not great but as I has a second phone this was not a problem and the quality of the service outweighed the minor delay. I heartily recommend them.

Review of Phone Service Centre by Jevon Atmabrata
5 02/12/2016 Jevon Atmabrata

one of The engineer is friendly and informative. He gave me useful information about samsung and apple. As well as, how to take care of phones or suggestion on buying a new phone. Very recommended place to service your gadget. Oh!! the guy name is Steve!! He is really informative!

Review of Phone Service Centre by Nacre Saltash
5 25/11/2016 Nacre Saltash

Really excellent service - even though they were busy they managed to fit my phone in which was awesome because I needed to get it diagnosed quick. Although I wasn't able to get my phone fixed at the time because of the specific issue it had, Shenade was great and she got in touch promptly to let me know as soon as she diagnosed the problem. They even went out of their way to help me get my backup phone up and running when I came in to collect the duff handset (sim card issues) although I didn't catch the name of the gent who helped me with that - thank you anyway! Highly recommended to anyone who has a phone disaster and needs fast, knowledgeable techs and great service.

Review of Phone Service Centre by Shantel
5 12/11/2016 Shantel

Brilliant service. Quick and efficient: thumps up.

Review of Phone Service Centre by Oliver Diamond
5 11/11/2016 Oliver Diamond

Very professional and quality service. Excellent quality.

They don't always have parts in stock for the less popular phones despite what their website might say. But they can always order in quite fast and what they can do immediately, they often do.

I have taken apart a phone or two in my time, and even after watching them do a whole repair in person, I'd still come back to these guys to do it again. I've had two separate repairs with these guys and the quality of the work was excellent both times.

Review of Phone Service Centre by Vikas T
5 07/11/2016 Vikas T

Although my phone took couple of days to repair I was just glad that none of my data was lost . Martin went out of his way to ensure that my phone is back and running and he did an outstanding job . I would strongly recommend this place to anyone

Review of Phone Service Centre by Derek Ng
5 13/10/2016 Derek Ng

Excellent service and very professional. Ryan fixed my LG phone in around 20 mins and would definitely recommend!

Review of Phone Service Centre by Cassie
1 06/10/2016 Cassie

Normally great, quick service. This time, I took in a phone that had already been deemed unrepairable by a member of the team here. The technician wanted to confirm it was useless regardless, which I agreed to with the caveat that I be informed and the phone be sent off for replacement within two days. Having heard nothing a full five days later, and with no direct phone number, I emailed the company, who eventually replied a further two days later to say that yes, the phone was *still* unusable and they had finally sent it off for a replacement, which I would receive in 3-5 working days. Completely unnecessary to be so slow and uncommunicative. Will not use again.

Review of Phone Service Centre by Adrianne Janes
5 26/09/2016 Adrianne Janes

Very positive experience. Bryan offered wonderful service - offering to stay beyond his shift until I arrived with the broken phone so that I could get a same day repair. Repair only took 15 minutes so thank you Phone Service Centre for excellent job.

Review of Phone Service Centre by Greg Treadway
5 21/09/2016 Greg Treadway

5 Star Customer Service! I was on vacation from the US when I demolished the screen on my phone. I looked this place up on Google and went over. I was told it would be an hour they did it in 20mins, and 7 months later it's still a great repair! They had my parts for my HTC ONE M9 and looked like they had plenty of stock for most phones. Back in the US I can never find anyone that doesn't have to order a part for the HTC flagship phone, it's not that old :). GO HERE FOR PHONE REPAIR!

Review of Phone Service Centre by Andrey Pr
5 13/09/2016 Andrey Pr

Martin was very competent and helpful and resolved the issue within 5 minutes even though it was nearly closing time. Very happy with the service thank you Martin!

Review of Phone Service Centre by Jekatha
5 10/09/2016 Jekatha

Absolutely thrilled with the Service! My insurance had arranged a walk in service to Phone service Centre in Marylebone for my Samsung Galaxy S7 Edge. I was greeted by Steven, who was very helpful and explained the process of fixing my phone. He also provided me with a sim adaptor for my sim - I had an older phone just in case I receive any calls. Martin was in charge of fixing my phone and he did such a fantastic job! He fixed the front, back display and replaced my battery - I walked out with practically a new phone! Thank you for being so awesome Martin & Steven - especially for going out of your way to help me!! :D

Review of Phone Service Centre by Adam Churton
5 22/08/2016 Adam Churton

Martin at PSC's Marylebone store was great. I came with a problem which he rectified in a matter of minutes. Really friendly and top knowledge on phones. Many thanks Adam.

Review of Phone Service Centre by Darkwing Duck
4 21/08/2016 Darkwing Duck

Broke my glass on my Sony Xperia Z3 copper. They did not have the copper type, but that was OK. Said approx. 3 hours to fix it, but took 2. Excellent! Price OK too, compared to Norway. :)
But then I asked if they could fix my iPad, too. Here they totally failed on both information and work. Time estimate failed on 4 days, and troubleshooting failed overall. Both software and hardware. So not so good. The iPad still not working. :)

Review of Phone Service Centre by Francesco
5 16/08/2016 Francesco

Friendly staff and great service! Marcin fixed the earpiece of my phone in less than an hour. Strongly recommend.

Review of Phone Service Centre by Alma Luxembourg
5 13/08/2016 Alma Luxembourg

Great service and very quick. My father had a problem with his Samsung phone which I know nothing about. In 5min it was all fixed and working again.

Review of Phone Service Centre by jessica fernandez
5 01/08/2016 jessica fernandez

Great service from start to finish. One of the main reasons I decided to go to the walk in centre was because my screen was completely smashed and I was unable to recover anything, i.e photos videos etc. I was hoping they could fix my phone without having to restore it to factory settings. I got there about 10am as I was worried there would be a mad rush and really busy I was pleasantly surprised there wasn't. I was served by Marcin who was very polite and professional he said if he could fix my screen that I may not have lost anything as long as the phone hadn't been reset. He asked me to return in about an hour. I went for a coffee and when I returned my screen was fixed! the best part was I didn't lose anything from my phone...all had been restored. Thanks so much Marcin and Phone Service Centre ...one very happy customer!! :D

Review of Phone Service Centre by Matt Horton
2 24/07/2016 Matt Horton

Brave enough to take on my software issue from a Chinese Phone however it turned out to be a waste of time.
I was told it would be fixed in 1 day however 4 days later I got an email to say it was 'fixed' so I popped into the store and collected my phone, however the man knew that the phone wasn't fixed and didn't seem to care as he was occupied with another issue. After turning the phone on I said my phone is still broken and he blanked me. His colleague who had been working on the issue explained to me the reasons why he couldn't fix the phone and that was that. I wasn't made to pay. Very disappointing customer service.

Review of Phone Service Centre by Astrid Clark
5 18/07/2016 Astrid Clark

After having used an alternative repair centre that failed to fix my sony xperia Z3 compact, I was amazed at the professional, courteous and above all fast service I received at the Whitecross Street branch. John Cubberley, who fixed my mobile, was informative, friendly, and knew exactly what he was doing. Original parts were used and the phone was fixed while I waited and came back looking and feeling like new. Highly recommended, would definitely use again.

Review of Phone Service Centre by James Mills
5 18/07/2016 James Mills

Brilliant service from Brian in the Marylebone branch - even though it was already 6.30 when I entered the store, having explained that the store was quite out of my way so I didn't want to leave it overnight he managed to fix my phone in 20 mins. Definitely five star service.

Review of Phone Service Centre by Raheel Mirza
5 16/07/2016 Raheel Mirza

I went in at 3.45pm on a Saturday, Martin was very helpful and said my phone would be ready to collect at 6pm. Screen was broken, rear camera didn't focus and rear exterior was damaged. Can't thank him enough for the speedy repair, now I can go to the weddings with my phone. Thank you A* Service

Review of Phone Service Centre by Christine
5 15/07/2016 Christine

Excellent customer service. I was initially told it would be a 2 hour wait due to the number of repairs they had but I said I was willing to sit and wait as I was feeling unwell. 30 mins later I was told my phone was ready as they had bumped me up to the front of the queue due to me feeling unwell. Very kind staff and did an excellent job on my phone. Will
Definitely use again if needed:)

Review of Phone Service Centre by Yatin Patel
5 27/06/2016 Yatin Patel

Great service. Honest, friendly and fast. Martin got my phone sorted within minutes without trying to sell something that wasn't there.
If you break your phone, def worth considering.

Review of Phone Service Centre by Joanne Taylor
5 21/06/2016 Joanne Taylor

Excellent service would defiantly recommend. My iPhone 6 screen was broken and the repair centre managed to fix my screen whilst I waited within 20 minutes, the repair has been successful and my phone is back in working order. Very friendly and helpful staff

Review of Phone Service Centre by Victor
5 10/06/2016 Victor

In summary, I had an great experience with the Phone Service Centre.

I have an S6 and broke the screen, after dealing with terrible customer service from Samsung i found the Phone Service Centre online. I phoned and spoke to a lady who told me they had the part I needed in stock then went down the same evening to get the phone fixed.

The gentlemen I spoke to (Steven) told me that it was 50/50 for getting it fixed that evening as he had a queue but that he would try his best. I left the phone with him can called back half an hour later and he told me that he had fixed the screen and was just doing some final tests. Steven's customer service was excellent.

Phone service centre offer a brilliant service and I would certainly recommend them to others.

Review of Phone Service Centre by Patrick Gallagher
5 07/06/2016 Patrick Gallagher

Great customer service. Fast repair. Would recommend using services.

Review of Phone Service Centre by Kantrao Pawar
5 03/06/2016 Kantrao Pawar

Great approach towards the customer by the guy there !! Have had my phone fixed in just 20 mins !! Amazing :) .. Very friendly and efficient !! Yes, it is the best in London to go and have your phone fixed .. consider visiting this place first if your phone has some problem! .. Thank you MARTIN :)

Review of Phone Service Centre by Jaeheon Yi
5 24/05/2016 Jaeheon Yi

Great service, I highly recommend them. I had a broken screen while visiting London, so I dropped by the shop because it was in the neighborhood. They had a Nexus 5X screen priority shipped overnight, and Martin performed the fix in about an hour the next morning. My phone looks like new again!

Review of Phone Service Centre by Adjei
5 23/05/2016 Adjei

Love the guys there..!!! Have had my phone fixed twice now..!! Always friendly, very efficient.. !! the best in London to go and have your phone repaired..!! Service with a smile..!!

Review of Phone Service Centre by junior vassell
5 19/05/2016 junior vassell

Went into Berbeck St shop with broken Samsung Note4 screen, had pleasure of meeting Bryan. He told me replacement would take 30 plus minutes, i explained i needed to get back across London. Asked to take a seat, the seat was barely warm when Bryan put my handset on my lap, i was shocked beyond belief at how quickly he done it. Under 10 minutes.
I cant praise this shop enough, "Forget the rest & turn to the best" thanks Bryan

Review of Phone Service Centre by Jamie
5 13/05/2016 Jamie

Martin was fantastic. Fixed my phone in 5 minutes!

Review of Phone Service Centre by Jamie
5 13/05/2016 Jamie

Martin was fantastic. Fixed my phone in 5 minutes!

Review of Phone Service Centre by Sam Fitzpatrick
5 18/04/2016 Sam Fitzpatrick

Handed in my phone in for a screen repair at 9am, went away for a coffee and 5 minutes after I got back my phone was ready for collection fully repaired. Great service, would recommend to others.

Review of Phone Service Centre by Dilly
5 05/04/2016 Dilly

Martin is a legend... fixed my phone in 20 mins, Brilliant service!

Review of Phone Service Centre by Jan Glennie-Smith
5 22/03/2016 Jan Glennie-Smith

Wow. thank you fellas! You helped us so much! We walked on off the street with 2 phones that needed sorting and we were not only sorted but educated and charmed with your help and expertise. We just arrived today from the US so I can't remember your names! But our experience made us wish we still lived here. Thanks so much!

Review of Phone Service Centre by Olivia Vergnon
5 14/03/2016 Olivia Vergnon

Amazing service and wonderful people. The repair on my phone was quick and the lovely staff fully tested the phone prior to handing it back and kept me feeling more than welcomed in the shop. Thank you Bryan and Steven, was lovely meeting you!

Review of Phone Service Centre by George Pike
5 22/02/2016 George Pike

Martin fixed my s6 edge cracked screen so quickly I wasn't even able to walk 10 minutes to get a Big Mac! Superb job, I highly recommend them! Especially Martin, he is a Legend, a hero, a saint, a King amongst us peasants! Hail King Martin!

Review of Phone Service Centre by Dave Poston
4 22/01/2016 Dave Poston

My Sony z3 had weird battery problems and I thought it was dead. They managed to solder in a new battery and fix some other electronics all in.one afternoon. V happy to have my phone back.

Review of Phone Service Centre by nakita noel
5 14/01/2016 nakita noel

Destroyed the LCD display on my phone and went into the phone service centre to have it replaced. The technician had it back in my hands in 15 mins as good as new. Very friendly, professional staff. Would definitely recommend this place to anyone who has phone woes! If I have the misfortune of destroying my phone again I'd definitely come here to get life breathed back into it!

Review of Phone Service Centre by Lucy
5 22/12/2015 Lucy

Martin has fixed my phone twice now, always with a smile on his face and always within 20 minutes. Very convenient and efficient. I would highly recommend.

Review of Phone Service Centre by Dubosquet Sebastien
5 21/12/2015 Dubosquet Sebastien

Really good job. And 25% off with the christmas game ! Thx

Review of Phone Service Centre by Jossiah The Squire
5 24/11/2015 Jossiah The Squire

Phone inquiries which I made beforehand where courteous and well-handled. At the shop itself, the customer service was even better. I was promptly notified once the repairs were completed and I was even offered assistance in removing/re-entering my SIM. Offered an electronic, aswell as a paper invoice. Very glad I found the Phone Service Centre.

Review of Phone Service Centre by Jill Ueng
5 20/11/2015 Jill Ueng

Review of Phone Service Centre by Isabel Silva
4 09/11/2015 Isabel Silva

Review of Phone Service Centre by Erez Savir
5 16/05/2015 Erez Savir

Wonderful service! Highly recommend

Review of Phone Service Centre by Kimberley G
5 28/01/2015 Kimberley G

5 star customer service, quick and efficient. My iPhone 5 screen was fixed within 15 minutes of arrival. I even had a free coffee whilst i waited. I will be returning and would recommend!

Review of Phone Service Centre by Kieran Simmonds
5 14/01/2015 Kieran Simmonds

Exceptional service, top quality repair, friendly staff and overall experience was nothing but exemplary.

Phone Service Centre


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Phone Service Centre on Google Maps

Phone Service Centre Location

68 Welbeck St, Marylebone, London W1G 0AS, UK

Videos from Phone Service Centre

Video Gallery

Services provided by Phone Service Centre

Phone Service Centre Services

Mobile Phone Accessories

We also stock a great range of mobile phone accessories

iPhone repair

Screen Damage? Faulty Home button? Microphone not working?

Mobile Phone Repair

Screen Damage? Dropped or Cracked fascia? Camera fault?

Samsung Repair

Screen damage? Dropped your mobile and cracked the fascia? Camera fault? Microphone or home button not working?

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