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Phone Repair Doctor logo
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Phone Repair Doctor

Waterlooville, Hampshire

(326)
‘19 Certificate of Excellence, 2019
Phone Repair Doctor logo
P

Phone Repair Doctor

Waterlooville, Hampshire

(326)
‘19 Certificate of Excellence, 2019

About

The Phone Repair Doctor is based in Waterlooville near Portsmouth in Hampshire. We specialise in the repair of phone screens in less than 1 hour and back up our repairs with a 365 day warranty. We repair all other Phones, iPhones, iPads, Tablets, Laptops and the complete Mac range.

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Reviews (326)

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NigelF-130

30 October 2019

My iPhone 8 went through a wash cycle, it operated but the screen was cracked. An Apple Authorised repairer refused to even look at it saying it could not be repaired as definitely water damaged. Phone Repair Doctor agreed to open up the case and take a look and let me know if repairable - this is the only way water damage can be assessed. The next day they confirmed that miraculously no water had got in and it just needed a screen replacement. Two hours later I had my phone - good as new. More...

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sarah crosswell

28 October 2019

Had a broken screen replaced here 6 months ago. Screen recently malfunctioned, touch didn't work. I couldn't find any receipt but took it back to the shop. They found the phone's repair record and replaced the screen under guarantee in a couple of days as soon as they received the part, no charge. More...

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cobbster m

27 September 2019

Wow .. what a service. Smashed the back of my Iphone X and have been waiting to get the back glass replaced at an affordable price. Did an amazing job with a new bit of technology they have and a video of my phone being repaired was great to watch. Highly recommend and went above and beyond to get it back to me as quickly as possible. Thank you. More...

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Steven Dodds

21 September 2019

Fantastic customer service from the lady on the desk and fast service would highly recommend

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Paul Whittle

14 September 2019

Helpful

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Steve Odell

14 September 2019

Wow, if you need a phone repair, these are THE people to visit. Great reception, great swift service and customer focused attention. Couldn't have been more patient and helpful with me (and mine was a tricky repair). Can highly recommend them. More...

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simon clarke

29 August 2019

Great service and very competitive, have been using them for many years and will continue to do so.

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Tom Joyes

15 August 2019

Excellent and fast service from helpful staff, iPhone battery fitted in 30 minutes and a great price, easy to Park just behind the shop 10/10

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Peter Katsis

15 August 2019

Fantastic service. I installed a sim card when first bought my wife's mobile. Unfortunately, I didn't use the supplied tray, I tried for a year on and off to take it out and install it properly, all to no avail! We recently bought new sim cards, so it really had to come out. TOOK IT TO PHONE REPAIR DOCTOR IN WATERLOOVILLE - DONE IN 10 MINUTES------THANK YOU!! More...

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Pamela Peeling

8 August 2019

Very, very pleased & relieved to be sorted! Excellent service!

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June Fenlon

24 July 2019

as always extremely excellent service so helpful always recommend to my friends thank you George

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Anita Mccormick

24 July 2019

Helped me to sort my Samsung phone out once i got in a pickle with my emails. Thanks very much.

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Yvonne Simmonds

17 July 2019

Very helpful, George helped me sort my tablet out... Many thanks.

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Shaun Comerly

3 July 2019

Fantastic service! George helped me find a new phone that was right for me! Knowledgeable and professional! Outstanding...

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Brent Dimmer

30 June 2019

Great service and excellent friendly staff

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Nigel Chilcott

30 June 2019

Engagingly bright and helpful repair shop, reasonable prices, knowledgeable staff. Highly recommended to anyone needing a device repair or recovery or protection.

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Joan Stout

30 June 2019

Excellent service thank you

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Wild Heart

30 June 2019

Absolutely amazing service.I contacted them via email and asked if they were able to fit Screen Protectors, they responded really quickly and efficiently.It's nice to have a company that actually bothers to get back to you.I took my phone in to have a screen protector fitted and it was all done and dusted in 10 minutes Very friendly staff.Thanks guys. More...

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Dennis Price

31 May 2019

What a brilliant place..went to them for a new battery £40.just to find it just needed a good cleaning.NO CHARGE.unberlivable. I would like to recommend this place to all my friends and family...well done to all the wonderful staff for there honest service... More...

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John Turnbull

30 April 2019

I went in to Phone Repair with a phone that was difficult to charge. Expecting an expensive repair I handed the phone over to a very helpful young man After a few minutes of cleaning he was able to charge the phone again. Total bill zero.A very impressive service. I fully recommend this shop. More...

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Rory Madden

30 April 2019

Very good service! Cant fault it, excellent!

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Evelyn Lacey

30 April 2019

Very helpful. Thanks very much

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Robert Kirby

30 April 2019

Spot on! Does exactly what it says on the tin, smashing job!

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OliverC-123

13 April 2019

had a bloody good time

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DarrenH-391

13 April 2019

Great store. Friendly and expert. Will definitely use again next time I need a repair.

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Jean Welch

31 March 2019

Would highly recommend this company A+ service

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neil pilling

31 March 2019

Excellent Service

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Nigel East

31 March 2019

Excellent service - efficient, knowledgeable and personable. We're very lucky to have these guys and girls nearby.

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Marie Morgan

31 March 2019

Brillant service, will carrying on using this place and recommend to family and friends.

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Neil Morgan

31 March 2019

Brillant service 5* from me and my wife

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Jennifer Pemberton

31 March 2019

Wonderful service if I need my phone fixed again I will be back to this store

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Marian Brenard

31 March 2019

Fantastic service! Made buying my new phone effortless! Thank you very much!

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Anne Jones

31 March 2019

5++ Golden stars! Thank you very much

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John Marsh

31 March 2019

Very knowledgeable, helped make changing phone as painless as possible! Thanks!

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Denise Robins

31 March 2019

Full marks for George who assisted with such patience and tenacity. The service he offered was exemplary.

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Rosemary Dene

28 February 2019

Highly recommend this company

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Gunter Flatischler

28 February 2019

Very friendly, super fast service, highly recommended

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lyle morgans

28 February 2019

Will definitely use again

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Tony Stevens

28 February 2019

George at phone doctor was extremely knowledgeable and helpful. 5 stars

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Lloyd Phillips

28 February 2019

Very good service. Excellent all round!!!!

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Colin Taylor

28 February 2019

Excellent service

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Lucy Cain

28 February 2019

Amazing service and amazing staff

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Mike Warner

28 February 2019

Brilliant service great little company. Highly recommend

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Hayley Matthews

28 February 2019

100% recommend this company

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Gina Farmer

28 February 2019

Lovely Staff who are very friendly and happy to help. Went with a friend to replace an iphone 7 screen cost £119; ready in an hour.

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marilyn Harris

28 February 2019

Very helpful polite as I am a silver surfer and don't know my way around thank you very much

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Glynn Bartlett

28 February 2019

Excellent service! Very pleased, thank you very much!

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Dennis Edwards

28 February 2019

Good service, fixed my Samsung S6 when both battery and charging port had broken. Good value for money too

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Curtis Graham

28 February 2019

Fast and efficient service, will not go to any other shop

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Dominique Upton

31 January 2019

Staff are always friendly and helpful. Very happy with service.

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Elizabeth Waldon

31 January 2019

I believe the young man who helped me was called George, he got me out of a mess, in a very speedy manner, he was courteous and professional. I would definitely recommend the Phone Repair Doctor as they are not outrageously expensive and they will do their very best to assist you, no matter how stupid you have been. More...

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Simon Smith

31 January 2019

Very helpful and honest service, thank you very much!

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Sarah Appleton

31 January 2019

Quick fix for my old phone which works fine. Avoided that dreaded upgrade! Thanks

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Louise Wright

31 January 2019

Could not recommend this company enough. Such amazing service and excellent service by all.

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Sophie Wehrle

31 January 2019

Great service

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Megan Cowan

31 January 2019

Amazing service, had my battery replaced, ear piece mesh and bought a new case and glass screen protector all for a great price. Was all done in just under an hour. Would highly recommend! More...

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Robin Cox

31 January 2019

Very helpful, couldn't have retrieved my data without you. Very knowledgeable

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Evie Brown

31 January 2019

Always service with a smile, very efficient and fast

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Shaun Edwards

31 January 2019

Wonderful service. I was recommended here by a friend and I can see why the staff are very friendly and helpful. I will vary on recommending this company x

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Paige Lucas

31 January 2019

Brilliant service always willing to help.

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George Barber

31 January 2019

very happy with the service, quick and reliable.

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Maureen Schueler

31 January 2019

Excellent all the way through, ticks all the boxes for me!

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Jamie New

31 January 2019

A little more expensive than some companies, however the quality of the screen replacement was excellent on my IPhone 7. Would definitely recommend.

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Stewart Lawton

31 January 2019

good workmanship, thanks very much. shall return

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Hayley Smart

31 January 2019

Great service fixed my problem that I was having with my phone in a very sufficient manner.

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Shirley Brasher

31 January 2019

All of the staff are very helpful indeed. Have been in twice andreceived excellent service on both occasions!

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Nicky Sherlock

31 January 2019

I was absolutely delighted and impressed with the service George provided today. He was personable, professional and efficient. A credit to your company.

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claire foden

31 January 2019

Amazing shop I can't recommend them enough.

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Patricia Larry

31 January 2019

What wonderful service. They helped me with a problem I had with my phone without making me feel stupid. I will definitely recommend them to friends and family.

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LynneB-105

13 January 2019

First class service, honest advice

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Paula Edyvane

31 December 2018

Absolutely amazing service would not go anywhere else! I was recommended to come here by my network provider EE who could not help me but they sorted everything for me and went above and beyond.

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Louise Ware

31 December 2018

Brilliant shop and brilliant staff

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james beacher

31 December 2018

Fantastic service thanks very much

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Janette Wright

31 December 2018

Excellent service very friendly staff and they do not make you feel stupid! Very understanding Vicky was brillant.

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karen mitchell

31 December 2018

Amazing!! So helpful, thanks very much.

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Robert Wilson

31 December 2018

These guys sorted out my sons phone in under an hour for me. Much appreciated

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Kenneth Yalden

31 December 2018

PH0NE Repair Doc have been most helpfulBravo Zulu to George

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Michael McGrath

31 December 2018

Very friendly, helpful and professional service, would highly recommend Phone Repair Doctor.

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Kerry Cole

31 December 2018

Brilliant service! I would not go anywhere else in future.

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Lewis Hunt

31 December 2018

Highly recommend very fast and efficient services

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Fred Mastif

31 December 2018

good job and fast cheers

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Jessica Fidler

31 December 2018

Great service. Will 100% use again!

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Nicola Farquhar

31 December 2018

Excellent, quick and friendly service!

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Cathy Peters

30 November 2018

Great service. Really quick which was important as I am my mum's carer .

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Bob Gray

30 November 2018

Brilliant service especially the young lady Vicky! 5* highly recommend

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Leanne Swail

30 November 2018

Great idea here. I did not even know places like this one existed, thanks a lot.

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Pete Chaffinch

30 November 2018

Very fast and efficient. One of the best shops in Waterlooville now

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Violet Sparks

30 November 2018

What a lovely little shop. The young lady and young man on front desk were so helpful, I will highly recommend this company to all my family and friends.

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Maureen Wapshare

30 November 2018

I received fantastic help when setting up my new phone. At my age, when I have no one to turn to for help with these electronics the people here are always happy to help, i am very grateful. Thank you!

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Carrie Long

30 November 2018

Fantastic service and excellent customer service

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S Hope

30 November 2018

Excellent service and welcome by Vicky; it appears to be a very professional outfit, was anxious about changing my I phone battery, but all changed and completed within an hour, very reassuring, would certainly recommend.

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Sarah Frank

30 November 2018

Excellent service as always.

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Brian Edwards

30 November 2018

Had a good experience in the Waterlooville store today. My wife booked my phone in for a front glass replacement but they told me it was just the perspex glass that I had put on when I bought the phone. Many Thanks.

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Simon Webb

30 November 2018

Such wonderful service.

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Caroline Mitchell

30 November 2018

Good/excellent service i will recommend to anyone

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June Powell

30 November 2018

Came into this lovely little shop earlier and all I can say is WOW they truly are amazing and very helpful.

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Linda Street

30 November 2018

Very happy with the service, the staff are very friendly and always happy to help.

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Chris Hopwood

30 November 2018

Excellent service helpful

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Ali Harvey

29 November 2018

Awesome service, very grateful for the help i received in store today. A++++ customer service

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Darren Richards

29 November 2018

Great service from the guys and girls in Waterlooville shop, thanks very much

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Anna Swain

29 November 2018

Fantastic help from the guy and young lady serving today, very polite and professional. Very knowlegavble!

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Joe Richards

29 November 2018

fantastic service they sorted my issue in minutes whilst i went for a coffee very knowledgeable and friendly thanks

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Chris Patters

29 November 2018

This is a wonderful shop would highly recommend to my family and friends. The staff here are very friendly and professional 5 * from me.

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Simple Mist

29 November 2018

Good service always service with a smile

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EricP-40

22 November 2018

Highly recommend! Excellent service saved me from having buy another phone!

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angela andrews

29 October 2018

Git greatful help from this wonderful company phone repair doctor!! Would highly recommend ***** from me

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Irene Perfect

29 October 2018

Very happy with the service received today by the lady on front desk! Will always recommend to people.....

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Lola Marsh

29 October 2018

Excellent service!! Always helps me out with my phone problems quick and reliable.... very quick service

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June Dutton

29 October 2018

Fantastic services very friendly and sorted my issue straight away!! Would defiantly recommend to any body xx

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Katie Irvine

29 October 2018

I'm so grateful that my friend recommended Phone Repair Doctor. They fixed my smashed screen within the hour, great service from George and the team.Will definitely recommend this place.Thank you More...

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Mike Weaver

29 October 2018

Excellent service and super helpful receptionist.

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ANDREW BOILING

29 October 2018

Superb service, quick and efficient. Very friendly front desk staff, would fully recommend to anyone :)

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Rusty Rossell

29 October 2018

Fantastic service. Absolutely delighted. Help was first class

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Doris Greenwood

29 October 2018

Wonderful service recommend to anyone with honours issues

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Callie Rudd

29 October 2018

Would highly recommend this company and will definitely be back if I have any future issues. 5* services

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Dave Lemon

29 October 2018

Great speedy service, good prices too. Worth a look most definitely can fix most electronic devices quickly.

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Sheila Neighbour

29 October 2018

Excellent service

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David Whitmore

29 October 2018

Unbelievable service for this day and age

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Alison Hill

29 October 2018

Excellent Service! I was locked out of my iPad and needed a helping hand to get my details sorted. Made it look no problem and he was very quick. Much Appreciated, just need to keep hold of my credentials better in future! More...

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Emma Horton

29 October 2018

Great service great staff. Friendly and welcoming . Wouldn't use any one else !

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Fred Monck

29 October 2018

First Class service, Highly recommended! Thank you

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Warren Grant

29 October 2018

Fantastic service, thanks very much. I shall return when I'm next in need.

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Matthew

29 October 2018

Brilliant shop! Would give more stars if I could as they are always happy to help and go above and beyond

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Anthony Clifford

29 October 2018

Excellent service! Very courteous with clear explanations. We will certainly use the Phone Repair Doctor in the future. Many thanks!

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Emma Hopkins

29 September 2018

Excellent service highly recommend this company

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Wendy Benford

29 September 2018

Great service here at phone repair doctor! Always greeted with a smile

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Richard Verne

29 September 2018

Excellent service and quality parts. You get what you pay for with the bonus of a guarantee.

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Shirley Kirby

29 September 2018

Very good service. Thank you.

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Harry Hudson

29 September 2018

Excellent service! Would not trust any other company with my phone now. They are always happy to help wether it’s a big or small problem.

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Sue Morton-Mason

29 September 2018

Thank you again for their help even though I am in with another service!

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Curtis Williams

29 September 2018

Brilliant company.... highly recommend

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george harris

29 September 2018

Excellent service! I tell everybody to come to this shop as they really are one of a kind

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Alison Harvey

29 September 2018

Would definitely recommend them. They did an excellent job of repairing my iPod and it was well looked after in their care. iPod is now good as new and I am v grateful. If you have a faulty iPod the repair doctor will sort it. More...

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James Silverthorne

29 September 2018

Great service

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MichaelC-678

6 September 2018

Would highly recommend!! Best business around

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Michael Riley

29 August 2018

Does what it says on the tin very professional spot on service would very much recomend

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Danielle Phillips

29 August 2018

I have alway used phone doctor for a number of things such as iPhone 7 screen rapair, broken iPads, glass protector. Good service and local buisness. Recommend!

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Derek Critchell

29 August 2018

Very good service as always

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Rob Cammerer

29 August 2018

Very helpful, reasonable prices and very fast. Couldn't do enough for us. Thanks very much!

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Richard Trubridge

29 August 2018

Brilliant much more than just a quick repair and pay, you feel like you are getting a quality service from these guys well done ladies and gents.

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John Herbert

29 August 2018

Excellent service as usual....very pleased you were so helpful..

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Carolyn Sutton

29 August 2018

Brilliant hElphinstone thanks x

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Kelly Eastwood

29 August 2018

Phone Repair Doctor was brilliant! George was really nice and managed to save all my photos of my Mum who is unwell, very polite staff! Happy with the service i received!

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Michael Copeland

29 August 2018

Very fast service, made light work of the problem with my phone!

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M3m3zCh4nn3l

29 August 2018

Excellent service. I broke my screen but as a work phone, needed to use it urgently. The guys at Phone Doactor Waterlooville were brilliant and fitted made in within 20 mins.....amazing service. Would definitely recommend them. Thanks guys, Maxine More...

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Philippa Smith

29 August 2018

What a fabulous place! Thanks for sorting my phone so quickly!!

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Ken Brown

29 August 2018

Very Very good service, would definelty use again, highly recommended. George was brilliant, a fantastic helping hand.

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Charlotte Bridger

29 August 2018

George and Vicky have been great. I recommend them

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Peter Crabtree

29 August 2018

Very good service , as usual. Thanks to George and Stephen.

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Ollie Forster

29 August 2018

Thanks for helping me picking out the perfect case for my iPhone 7 George!

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Ian Dangerfield

29 August 2018

Elxelent service many thanks

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Belinda Johnson

29 August 2018

I had friendly quick service and advice today. Thank Phone Repair Doctor. Problem sorted

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Mac Wicker

29 August 2018

Excellent service would highly recommend this company to anyone with phone issues

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Peter Gardiner

29 August 2018

Good service! Very helpful staff they will go above and beyond to meet all customers needs :-)

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Shirley Creek

29 August 2018

Very happy with the service I received today by the young lady on front desk. This shop is very helpful and knowledgeable. I would recommend to anybody that have a problem with their phones to go to Phone Repair Doctor as their customer services is outstanding. I would give more stars if I could ********** More...

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Mark Lucock

29 August 2018

Very helpful indeed.

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Simon Perry

29 August 2018

No luck with my Nexus 5 but great service and plain English explanation of the fault and even other replacement options - thanks all!

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John Grunstein

29 August 2018

Brilliant help always go above and beyond ☺ will always recommend these lovely people

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Gina King

29 August 2018

Very helpful and knowledgeable thankyou.

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Sara Monro

29 August 2018

Excellent friendly services by Vicky highly recommend

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Kev Dunford

29 August 2018

Great Service from George !!! Thank you

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Wallace Hunter

29 August 2018

Excellent service, reasonably priced and very quick. Many thanks!

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Mick Clark

29 August 2018

Excellent service, work very well as a team, very constructive and knowledgable. Fantastic, very happy customer!

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Jean Wright

29 August 2018

Excellent service would highly recommend this company to anybody that has a problem with technology :-)

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michael jones

29 August 2018

I have used this company a few times and highly recommend. I would not go anywhere else now best repair shop around.....

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Nigel Tate

29 August 2018

Lightning port needed a clean out, this was done immediately and for free- wouldn’t hesitate in recommending this business

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Benjamin Lloyd Jefferson

29 August 2018

Very helpful thank you

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Jo Brannigan

29 August 2018

Brilliant service as always couldn’t do without them

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WikdWill123

29 August 2018

Quick repair, very helpful

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Richard Harris

29 August 2018

Excellent service by a young man named Stephen and a young lady named Vicky... Who really helped me out. Will defiantly be coming back ☺️

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Katie Draper

29 August 2018

took my phone to the doctors as it wouldnt charge, i had it back fully working within 15 minutes anmd works better than ever, thank you to stephen and george!

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Przemyslaw Ladniak

29 August 2018

Awesome service, reasonable prices, recommending to everyone

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Elaine Whitlock

29 August 2018

Very helpful and was able explain what was wrong so I could understand how to use my iPad and free up storage, also very helpful on telephone when I first enquired .

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Emma Candlish-Welford

29 August 2018

Really great service and would not accept payment as only took 15 mins to disable speech to text app (appeared out of nowhere this morning). Money in the pot for the Rowans instead. Can't fault the service Phone Doctor provide - thank you! More...

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robert cole

29 August 2018

What a great service so friendly and helpful, very professional would recommend to everyone Robert

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Sandra Pratt

29 August 2018

Ecellent service and anazing customer service thank you one again!!

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Amanda Parkinson

29 August 2018

Service at phone Dr was excellent such clever team thank you

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Yvonne Elcome

29 August 2018

Very good service will highly recommend

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Maggie Sue

29 August 2018

Such brilliant service. Would not go anywhere else now

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Geoffrey Morgan

29 August 2018

Phone Repair Doctor! Lost the pin to my phone so i could not use it just hours before i was due in for a hip operation in hospital, major panic! Although it was a tough request as i was short for time, It was all restored and unlocked again for me. You will not find a better mobile phone repair service around. I would extremely reccomend this company!All the best, Geoff Morgan More...

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Rollo Smith

29 August 2018

Fantastic Service, much obliged! Thank you.

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Sandra Ives

29 August 2018

Excellent sevice

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BrianManns@live.co.uk Oakmont22

29 August 2018

Excellent service well done!

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Christina Collingwood

29 August 2018

Excellent service would recommend to anyone who needs any repairs or friendly advice :-)

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Martin Clayton-Collier

29 August 2018

Fantastic service ☺ i will always use this company and recommend to anybody

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Andy Scott

29 August 2018

Great service quality repairs

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Joan Roper

29 August 2018

Excellent and polite service

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Lauren Curtis

29 August 2018

Booked appointment on the day, fast response, quality repair and would highly recommend. Friendly staff

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Phil Emerson

29 August 2018

I'm Impressed with this business, it's appearance and shop layout, the staff, the service and the quality of repair and the speed with which the phone was repaired.

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Norman Brookhouse

29 August 2018

Thanks well done

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Shirley Hills

29 August 2018

Was very please with the service , George the assistant was very helpfull . Would come here again 10 out of 10

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Phillip Doyle

29 August 2018

Brilliant service from stephen hestephme with my phone in seconds!

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Monsieur Glouton

29 August 2018

Very professional, staff all polite and helpful.Great service, thank you

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Simon Barber

29 August 2018

Great experience, fast service, polite staff I would recomend

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Michael Hill

29 August 2018

I'm happy to say I walked away a happy man after coming here, very friendly staff huge range of phone and accessories to buy from here, very good on price quick and reliable will recommend anyone I know local to the shop to come here.

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Mary Boyle

29 August 2018

A brilliant service paricularly when you are an OAP , highly recomend them.

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Reg Bradshaw

29 August 2018

Awesome service thanks

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Sophie Brenton

29 August 2018

Stephen was very helpful and friendly

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Rosaleen Hegarty

29 August 2018

very happy with the service I received, many thanks

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Charlie Green

29 August 2018

excellent service highly recommend

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Keith Poole

29 August 2018

Would highly recommend very helpful staff ,:-)

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June Metherell

29 August 2018

Vey friendly helpful staff would highly recommend, great job done :-)

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Rosie Williams

30 July 2018

Fantastic service the staff are always extremely helpful ☺ I would recommend to anyone the staff are outstanding x

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Ann Chawner

30 July 2018

Recently, I visited the Phone Repair Doctor to buy a new case for the iPhone my daughter kindly passed on to me. In fact I must have dithered to the tune of about 5 visits before I made my mind up - during all of which the staff were very helpful and not at all impatient with my dithering!
This morning I went again because I had a problem with the settings on my iPhone, iPad etc and try as I might I simply couldn’t fix it. Well, it is now fixed (in about 30 seconds flat) and I am very relieved that my dear friends all over the world can see me again!
Thank you to the young man who fixed that for me.
More...

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John Hynes

30 July 2018

Visited yesterday - a superb service - staff most helpful - work done in an hour - perhaps most importantly - a very honest service - a most valuable local asset

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Emma Bolt

30 July 2018

Always happy to help and friendly only place I will take my phone too now �

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Jo-Anna Lloyd

25 July 2018

Always so quick & easy to fix my phone with such helpful staff to give away tips for free. Thanks for coming to the rescue once again.

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Karen Sarjeant

25 July 2018

Fab service. My sons iPad had the end of his headphone connector stuck in it after it detached. I took it in and they managed to get it out in a short time. I really appreciated the way they tried to sort it for me fast as my son has special needs and uses his iPad constantly. Thank you! � More...

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Caroline Denholm

25 July 2018

Once again we had to make a mad dash to the Phone Repair Doctor in Waterlooville. The staff are always very polite and professional. Much to our embarrassment we have visited the Phone Repair Doctor on more occasions than we care to remember. The knowledge of all the staff there is quite outstanding; no job is too small. We wouldn’t hesitate in recommending The Phone Doctor. Thank you once again Craig and Caroline Denholm. More...

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Liam Tuke

25 July 2018

>Today I left the store with my faith reinstalled in the high street service industry.

I pride myself in customer service and client retention in my own company and today I had without a doubt the best service experience for many years.

The members of staff were polite, informative, courteous, gave me a mobile to use during the repair time with additional customer care on collection.

Highly recommend this company based on todays visit.

Well done team Phone Repair Doctor
More...

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Christopher Ellis-Brown

25 July 2018

I contacted Phone Repair Doctor to get a quote and how long it would take to have the camera lens on my phone repaired. A reply came back quickly and so I arranged a day and time that I was going to bring my phone in.
On the day I went in I was greeted by a young lady at the reception desk who went on to book my phone in and confirmed the cost of fixing the lens but also informed me that sometimes when the lens on the outer casing of the camera is shattered it can possibly damage the camera lens as well. If that was the case I was given the cost for a new camera if that was to be the case. It was good to be made aware of this because obviously it was more expensive.
I went off for a coffee expecting to have to pay for a new camera too because you have to but your trust in the person working on that phone is open and honest and the difference in price was quite a jump.
I went back around an hour later and I was greeted by another member of staff a young man who gave me back my phone fully repaired, replaced my sim card and informed me a new camera was not required. Great.
Thank you to the staff who dealt with me in a very polite and respectful way and with a smile too and thank you to the Phone Repair Doctor for an excellent open and honest repair of my phone and I will make sure my friends and colleagues know where to go if they have issues with their phones.

Chris Ellis-Brown
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Paige Stray

25 July 2018

Cracked my screen and within an hour it was all fixed and staff were really helpful, thanks again x

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Lee Suter

25 July 2018

I had a broken lcd and screen on my galaxy s7. They had the part on stock and was fixed the same day. Great service and friendly staff who helped out. Thanks

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Matt Allen

25 July 2018

Used these guys a few times now. They have never let me down. Very professional, very polite and friendly. Reasonable prices. Quick turnaround. Highly recommended. More...

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Georgia Baker

25 July 2018

Been using Phone Repair Doctor for a few years now. Well I do have two teenage daughters so quite a regular visitor!! Anyway just wanted to say what a great service they provide. Written by Georgia’s Dad as he is having his phone repaired ! More...

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Sue Wall

25 July 2018

Screen smashed, and looked a write off as it was run over by car, and expected to have to buy a new phone. Great service, prompt turnaround, phone looks bran new. Thanks a million to Phone Repair Doctor. More...

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Dave Shepherd

25 July 2018

What an efficient service. Friendly staff and very communicative. You couldn't get a safer and speedier and more quality repair. I was extremely pleased and would recommended them to anyone.
Well done A plus.
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Victoria Davies

25 July 2018

I couldn't fault the service. Lovely friendly customer service and so pleased with the end result. I would defiently use them again if the time arises. %100 recommend.

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Serenella Mealey

25 July 2018

These guys are the best!!! I can't thank them enough for their kindness & professionalism. I'm not techy minded & have popped in to see them on a number of occasions with various mobile/tablet problems. They always spend time with me, never rush and are so clear and helpful. They are excellent. Shout out for George especially! More...

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Mandy Cave

25 July 2018

Excellent service in repairing a broken led screen on my phone and giving advice re covers to protect the phone. Would be very happy to recommend and use them again

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Daniel Read

25 July 2018

Amazing! Their service is very quick. I often came here because I had a tempered glass screen smash, they able to replace that in matter of few mins. Friendly people, organise well.

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Jasmine Lambert

25 July 2018

Amazing service! I smashed my iPhone 5SE at 11pm last night, it was fixed by lunchtime the next morning! Brilliant same day service and so cheap!! Thoroughly recommend!! �

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Lauren Scutt

25 July 2018

Really good service would really recommend really helped me out and repaired my vibration button free of charge excellent service x

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Karen Hewson

23 July 2018

Fabulous company, a pleasure to deal with. Thanks to the team for fixing my water damaged iPhone (which I thought was unfixable).

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Ferne Watts

23 July 2018

Great service again from the friendly team at Phone Repair Doctor. Dropped in my teenage daughter's iPhone 7 at 8.30 this morning as they opened and picked it up repaired early afternoon. Very happy daughter :) Highly recommended. More...

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Ben Brent

29 June 2018

Fantastic service Very friendly staff lady on front desk was extremely helpful! Would recommend to anyone with issues with mobiles or other technology.

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ian redfern-tongs

16 May 2018

Would highly recommend this company....... 5 star service and will go above any beyond for customers :-)

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Pop music hate

9 May 2018

Excellent service. I broke my screen but as a work phone, needed to use it urgently. The guys at Phone Doactor Waterlooville were brilliant and fitted made in within 20 mins.....amazing service. Would definitely recommend them. Thanks guys, Maxine More...

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Bruce Carter

6 May 2018

Brilliant! from first telephone contact to delivered repairs they were knowledgable and friendly. Repairs done to quote and quickly (one S7 cracked front panel and another S7 cracked back panel done in 1 day). Ok the front panel repair wasn't cheap but neither is the Samsung replacement part which as it is nearly half of the phone is hardly surprising. They even removed my SIM and SD cards and stuck them to one of their cards so I could store them in my wallet. On pickup they replaced them. That's thorough. More...

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Nathan & Sally Duncan

18 April 2018

Really good service... I sent an email and got a reply saying they could help so took the phone in and 24 hours later it was done. Clear pricing and if I had booked it probably would have been sorted in an hour. Really like the 8.30am opening do I could pop in before work. Will use again and won't bother dealing with Apple ever again when the phone is not working. More...

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Faye Williams

14 April 2018

I took my iPhone in for a cracked screen repair and battery replacement. They were knowledgeable, professional and friendly and my repair was done within the hour. You can see the repair workshop behind the desk and it is clear that the staff are taking good care of the devices they are working on. No concerns about the security of my device or data and absolutely faultless service - would recommend them to anyone. Thank you! More...

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Tanya Hill

5 April 2018

Was served by a very polite guy called Steven. Prompt and friendly service. Would recommend.

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Andy Cooke

5 April 2018

Excellent service, extremly grateful. The lad on the front sorted all my email accounts out very promptly.

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Iain Allery

9 March 2018

Very happy with the service. We looked what phone best suited my needs and i was helped with the overall set up. Thanks very much!

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sally cowe

28 February 2018

Would highly recommend using these guys :-) Very friendly and happy staff and very reasonable prices

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penelope evans

27 February 2018

Wonderful service. Very helpful and best £30 worth I've have ever had. Thanks very much!

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Tom Peters

22 February 2018

iPhone Doctor was extremely helpful and had been recommended by a family member. Having problems with iPhone shutting down and restarting. Thought the battery needed replacing. iPhone Doctor ran a battery test but this wasn't the issue, they kindly carried this out free of charge as the battery was not the issue. Will return for a diagnosis as its not the battery at fault. Can't fault the service, took less than 20 minutes. More...

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chopper22

10 February 2018

very good quick sevice. ive used them twice for my phone and both times thay have sorted out the problem out. will use again if I get anymore problems with phone or tablet. and found them to be very helpful with advice,very good quick sevice. this is the second time ive used them. popped in shop today. had problem with charger lead not staying in the phone. and with in five mins thay had sorted the problem out. will use again if I have anymore problems with my phone or tablet More...

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Ian Noble

7 February 2018

The phone repair doctor offered a first class service, professional and well informed staff and a first rate service.
Very good customer backup, I would thoroughly recommend them for all your phone needs, regardless how small.
I Will definitely use them again.

Ian Noble
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Cynthia Jenkins

6 February 2018

Very helpful young man, I don't know what I would have done if I find the guys at Phone Repair Doctor. Many thanks and well recommended!

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Connor White

6 February 2018

Really top notch service, cant think of any downsides. went in for a new battery in my iPhone 6, no booking, just walked in. They changed the battery in around 30 mins, for a really good price. More...

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OrangeBrush12-2

3 February 2018

Great screen fitted to my iPhone 5 last year that was working well until it started to peeled to peel off. It was just outside the warranty (13 months) but they kindly glued the screen back for me. I like the set up in the store. Good customer service. More...

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terryshort short

23 January 2018

Very helpful, George helped me sort out my Laptop problem quickly and fairly. Really lovely support. Thank you.

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sharon Lack

18 January 2018

Thank you for great customer service... Very quick and efficient highly recommend using Phone Repair Doctor

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Bill Fish

9 January 2018

Received excellent service today from George, very helpful and patient as I am 87 years of age, first class assistance. Many thanks! Regards Bill Fish.

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Colin Rudgley

6 January 2018

So far, the repaired phone (serviced by Phone Repair Doctor) is working rather well and I am highly satisfied with the service provided. As a result, I have recommended this company to others, including family, friends, enemies (no joke!) and coworkers. More...

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Luke Ward

23 December 2017

I had my Iphone 6+ screen repaired and the customer service, efficiency and all round customer experience were exemplary. I would highly recommend.

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Thilan Kumarajeewa

20 December 2017

Very good service. Would happily recommend to anyone. Friendly staff and George was able to solve me issue very quickly.

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JammyIsHere

22 November 2017

Amazing Service, fixed my phone quickly and efficiently with no hassle. All the staff are nice, well trained and are highly knowledged on what their service provides. Defenitly would recommend!

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Peter Surrey

15 November 2017

I would like to say that the service I received from George and Andre was absolutely first class! Would recommend...

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Andy Bulcock

8 November 2017

This is the first time I have used Phone Doctor and the device and help has been superb. George has been a star and given me a good deal and I will not hesitate to use them again or recommend to my colleagues and friend Happy 3rd Birthday
Andy

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Nicola Small

4 November 2017

Just been in to see if the sim that was stuck in my sons old phone could be removed. Very helpful staff managed to get the sim out so he could happily use his new phone. Thank you

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Russ Kirby

27 October 2017

Excellent service by George, my colleague has his phone back in great working order.

Within a space of 2 hrs we had an un-useable mobile working again and looking great so very pleased with the service.

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Jan Ke

20 October 2017

Came in today needing help George was absolutely amazing explained everything to us with no charge very kind friendly so helpful many thanks

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Claire Marsh

18 October 2017

I have used the services here on several occasions for both repair and general advice. 5 star service. Very professional and friendly.

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Colin Turnbull

10 October 2017

Great service. Managed to get my IPhone 5C out of recovery mode and working again, and in super quick time too. Will definitely be back with any future problems. Give them a go, they are very friendly and knowledgable. More...

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marilyn Harris

6 October 2017

Very helpfull polite as I am a silver surfer and don't know my way around thank you

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Peter Knight

5 October 2017

Have been having problems charging my phone for a few months now, it finally gave up this morning. I thought I'd have to send my phone off to be repaired but Phone Dr Waterlooville fixed it within about 10 mins. A friend recommended them to me and I was surprised by the professionalism and customer service. Will defo use again. More...

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Ollie Forster

20 September 2017

Very fast and helpful my screen was fixed in 20-30 also brought a screen protector and it's still going strong 2 months done the line

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Sam Snow

20 September 2017

Second time been to them first time screen was majorly smashed this time it was charging port I must say they was quick and helpful. It was cheaper than paying for insurance and the lovely ladie behind the help desk was brilliant customer service was a ten I would like to say not only was she helpful but a real asset to ur business.

Thank you

Regards Sam Snow
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tony yates

29 August 2017

Great personal service. Quick and very professional

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John Bowl

29 August 2017

Friendly, professional, reasonably priced and very, very quick.

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Jon Wilman

29 August 2017

Great service

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Jeremy Warren

29 August 2017

I was impressed by the speed and efficiency of the service and the helpfulness of the staff.

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Nigel Moran

13 August 2017

My son needed a battery replacement for his iphone. Friendly and quick service and best of all they sorted it in under an hour. Top marks!

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Douglas Cartwright

8 July 2017

What a fantastic company. I had a smashed iphone screen and they repaired it within 30 minutes. The staff were excellent, friendly and knowledgeable. I decided i needed a new case to protect my newly repaired phone, and i was offer a range of products, but was given information as to what was best for me and not just guided to the most expensive product. I will recommending this company to all my friends. Great price, great people, superb service More...

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Paul Gardner

3 July 2017

Staff were friendly and knowledgeable, fixed a smashed screen on an iPod, great work

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Pete Doxat

25 June 2017

Very friendly, fast and professional service. Will definitely use again.

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Oliver Ridd

21 June 2017

The staff were extremely friendly and helpful, they greeted me with a smile and in a professional yet friendly mannor , I left the store more the satisfied with the service and results. All in all it was a great store to walk into and I left with more then all the help I needed. The store was also very organised and tidy , even in recent heatwave it was very cool and pleasent to be in. More...

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sammypfc1

15 June 2017

Great customer service and good value, plus supporting a local business. *5

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PETERSFIELD PETE

19 May 2017

Excellent, We thought iPhone had reached the end of the road and had already been on providers websites to check out cost of upgrading or taking out another contract. iPhone Repair Doctor were brilliant! we had 2 faults, dropped in soup and external damage. All sorted in less than 24 hours! Great price as well. More...

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Wally Thehawk

6 April 2017

Absolutely brilliant, helped me with my google account an it only took 5 minutes would recommend!

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miles harding

23 March 2017

So impressed with the service and speed
Smart young intelligent personable staff
I totally misjudged this type of shop
Well done phone doctor staff training and it's staff More...

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DAN WARE

14 March 2017

EXCELLENT CUSTOMER SERVICE, mended my phone all others shops in the area said it was impossible

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JohnM-808

1 March 2017

These guys have never let me down. Ive bought phones from them, theyve unlocked and set up phones for me, repaired screens, fixed my laptop, and they always offer good advice and great service. One thing I love about them is they never talk down to you like some 'tecchy' repair shops do. They have always shown the utmost courtesy and greet you with a big smile and a friendly manner.They are my 'Go to' shop for anything to do with my phone or laptop and I give them 5 stars with no hesitation. More...

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John Morton

1 March 2017

Ive used I-Phone repair Doctor several times and always found their service to be superb. The service is excellent, they are reasonably priced, and the staff are always friendly and very helpful. They are my 'Go to' shop for anything to do with my phone or laptop.

No hesitation in giving a 5 star review.
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Colin Barnett

16 February 2017

Vicky has been so helpful and made things so clear to me and thank her for helping me enjoy my mobile phone...

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Nicolette Francis

14 February 2017

Phone repair doctor saved my life with my phone their are brilliant

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Liam Bourne

7 February 2017

Really great place. Didnt take long to do at a d really great customer service. Very happy

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Alice Smith

31 December 2016

Explained clearly what could be done, how much it would cost and how long it would take. Very happy with results. Wasn't very cheap, but it was good repair.

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Marion Baker

9 December 2016

I bought a refurbished IPhone 6 with 16gb from IPhone Doctor Waterlooville. I had really wanted one with 64G, but wasn't sure they'd get one in. The day after I bought it, they called me to offer me the exact phone I wanted, which had become available - a black 6s with 64 gb, and at a price I could afford. They were happy to have me return the 6 and they put a diamond tempered glass cover on the 6S. They also gave me a free charger and lead too. Result. Terrific service from start to finish. More...

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oliver tonkin

29 October 2016

Brilliant same day service!!! Great value

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James Rodgers

26 October 2016

What can I say.. quick... professional. . .. They rectify the problem within seconds!!... and staff that are helpful and smile! !.. oh and don't pull your pants down with the prices!!...do yaself a favour and ignore the negative comments... Some people can't be helped lol More...

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Teddy Bass

5 September 2016

Good service, fast turn around. Excellent customer service. Great phone protection products available

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jack Martin

29 August 2016

Insane service. Lovely people, took my phone with a shattered screen disloged homebutton and a swollen battery, quite lituraly celotape holding it together. on my iphone6. having never heard of this place before. Within less than an hour i walked away with a new battery refitted button fresh imaculate screen and a complimentry hardond glass screen protector for less £ than expected. Same day 60 minet repair outstanding. Thank you More...

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Craig denholm

29 August 2016

Incredibly helpful. A major problem was made something completely sortable!

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Richard Andrews

29 August 2016

Had a really great experience today. My phone adapter was not fitting properly but Abbey at Waterlooville phone doctor sorted this out for me within minutes!! Highly recommended service.

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Simon Podest

29 August 2016

Extremely happy with the service, very polite and helpful staff!Will use again in the future.

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Linda Brackley

29 August 2016

Never visited before but on the off chance they could remove my new iPhone from it's boring case and fit into new case with screen protector found their customer service the best I have ever come across especially there was no charge. Would not hesitate to use again or recommend to others.y More...

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Hdogo 599

29 August 2016

I can always get an appointment and I literally drop it off, go shopping 4 an hour and collect it! Staff friendly and knowledgeable!

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Pat Coward

29 August 2016

I was most satisfied with the help I received from the girls at the shop, have always been every time I've been in!You all show great patience with an old lady like me!! I have told all of my friends about you! More...

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white Fang 8386

29 August 2016

Really good in here, all staff are polite and helpful! Have used many times and will continue to use.

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Chris Johnson

29 August 2016

Excellent service once again

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Jim Brown