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Phoenix Pet Cremations logo
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Phoenix Pet Cremations

Boreham, Essex, Essex

(90)
1 hire on Bark
Phoenix Pet Cremations logo
P

Phoenix Pet Cremations

Boreham, Essex, Essex

(90)
1 hire on Bark

About

We Understand that losing your pet can be like losing a member of your family and our aim is to help you through this difficult time by providing you with a reliable, honest and friendly service which will ensure that your close companion gets the respect and dignity they deserve, giving the very best send-off to each and every pet.

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Reviews (90)

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L
2 April 2020

An absolutely wonderful & thoughtful service, during such a horrible & heartbreaking time for us. I cannot thank you anymore Harry & those at Pheonix. God bless you all

M
17 March 2020

Really what can we say...? Phoenix pet cremation you were absolutely amazing. From the first point of contact to the collection of our beloved Lady you have been so caring, understanding, compassionate, and a total pleasure to deal with. Harry we cannot thank nor praise you enough for providing the service that you afforded through this very sad time, special thanks to Andy for his professionalism in dealing with Lady’s collection and the way in which he comforted our family. We will highly recommended you and your company, you all do an amazing job and we are extremely pleased that we came to you. Rest assured that we will use your services again for our other loved pets. ☺ Thank you. More...

P
1 March 2020

Early hours of Thursday morning we lost our treasured dog Bobby. Harry was my first contact and was so respectful and understood the heartbreak this had brought us. Harry arranged everything and made it extremely bearable. I would like to send a special thank you to Andy, a kind considerate person who kept me up to date through this painful day.Andy took care of our beloved Bobby with such love and kindness, we will always be grateful for this. The respect and dignity that was shown to Bobby was amazing. More...

C
21 February 2020

Can’t thank you enough for collecting our Barney from Newmarket and bringing him home to Chelmsford for us and creating a beautiful resting place for him in our home for ever ❤️
Thank you again for Your excellent and caring service at this heart breaking time for us. Carole James and family More...

H
21 February 2020

A number of Colchester vets highly recommended Phoenix Pet Cremations and from my first call to Harry, I was dealt with professionally and with empathy. Despite torrential rain and wind, the location is beautiful and very peaceful. A lovely quiet room to say final farewells and a huge choice of products if wanted. I particularly liked the fact I could sit and wait for the cremation to take place and came home with the ashes in a lovely scatter tube with bluebells on it, as well as a candle, certificate and card. I wasn't rushed, it was dignified and above all I felt safe in the knowledge Harry was taking the best care of my precious dog. Thank you for everything you did Harry to make this day less painful for me. You offer an exemplary service from start to finish and should be proud. More...

R
9 February 2020

This is a perfect place where my precious cat Pretty went on her final journey surrounded by countryside. The care and compassion we were given was first class. Thank you

I
26 January 2020

Thanks Harry for helping us with Bonnie recently. The service provided was first rate, kind and supportive, your facilities really did offer peace and tranquility at such a sad time. Highly recommend anyone to Phoenix Pet cremations every time. Thank you once again. 👍 More...

A
9 January 2020

When you are going through the worst of times you want the best people to help you and Phoenix, and Harry in particular, were perfect. He came to collect our beloved Ellie from home and his sensitivity and compassion was just what we needed. I can't recommend him and his team highly enough. Thank-you! More...

Thank you Alan for your kind words, I am so sorry that we had to help you through such a difficult time. Best wishes, phoenix

B
25 December 2019

From my initial call with harry right to collection best we could ever wish for surroundings are beautiful and tranquil,Also big thank you to Andy and I think Scott for the way they dealt with us could not ask for better, the urns are beautiful and not overly expensive,Big big thank you to you all,From billie & eddie,Highly recommended would give 10 stars if option available

L
24 December 2019

I cannot thank Harry and Scott at Phoenix pet cremation enough for helping us to say our final goodbye to our beloved cat Bella. I was very grateful I was able to contact them out of hours, when we would not get through to our vet.They was very considerate and kind. Would highly recommend them. Thank you. More...

V
27 November 2019

absolutly great service, very nice staff. thank you so much!

J
26 November 2019

Can't thank Harry enough for helping us to say goodbye to our Holly, Highly recommended

B
21 November 2019

Thank you so much for your support amazing

M
4 November 2019

Such a beautiful location for our Roxy’s final journey. Harry was kind, caring and helpful. Can’t recommend this place enough. Our hearts have been broken but Phoenix made it a little more bearable. Thank you Harry, we now have Roxy back home with us xx More...

A
28 October 2019

Harry at Phoenix took care of all our needs when we lost our beloved dog. He was kind, supportive and arranged everything we needed in the most prompt and professional manner. We required a private cremation with same day ashes service and he provided this along with a beautiful certificate and final package with the ashes.We came with some lovely printed words to keep us going and an amazing personalised laser cut wooden casket with ashes.Thank you Harry! My family and I are very grateful. More...

M
28 October 2019

Many thanks to Harry who was fantastic and so sympathetic and helpful during what was a horrible time for us. Phoenix are extremely professional but not at the expense of being genuinely caring, as they understand that pets are family too.

R
28 October 2019

We said goodbye to our little pug Hugo and I can't recommend Phoenix Pet Creations high enough. For such a sad situation, Harry was fantastic, showed compassion and ensured the whole process went smoothly. We arranged to meet Paul the vet on site to say goodbye and have a same day cremation. Had it not been raining we could have used the beautiful grounds but chose inside which felt peaceful. The service provided was exceptional and I couldn't have asked for more.Thank you for making a very sad day the best it could be. More...

M
28 October 2019

I lost my beloved cat Fizzgig very suddenly and I didn't want to leave her with the vets, I had nothing prepared but I rang phoenix pet cremations on the Saturday and they made sure someone would be there Sunday morning to see me. Harry was so lovely and helpful on the phone and Andy too made the whole experience a little less upsetting with his patience and kindness. So thank you, both for being so understanding and making the final goodbye to my baby slightly more bearable. More...

I
28 October 2019

I lost my beloved ferret Polaris suddenly, and through my shock I had to quickly make the decision of where to cremate him. I'm so pleased that I chose here, the surroundings are beautiful and so peaceful. Harry was professional but still showing such a personal touch of ensuring that everything you needed to know was discussed, and taking his time in allowing you to say goodbye. The fact that I could have Polaris cremated on the same day I took him there was such a comfort to me. I saw Harry carry him away with such gentleness and care. I highly recommend bringing your pets here where you can say goodbye to them knowing they'll be handled with respect. Thank you once again Harry, for all you said and done to help me through such a hard day. More...

S
28 October 2019

Phoenix Pet Cremations are absolutely fantastic!We regrettably had to have our dog of 18 1/2 years put down. When the time came we went to Phoenix and i can honestly say from walking in the door to leaving they put us all at ease and delivered an exceptional service. Cant recommend enough thank you Harry! More...

A
28 October 2019

Phoenix creations collected rocket from the vets and treated him with dignity and respect all the time he was in there care I feel harry went beyond compassion and I would recomend to everyone thank you harry for what you done andy and diane barton

J
28 October 2019

Dear Harry we would both like to thank you for yesterday you were so kind and considerate and showed a lot of empathy our beloved Molly we feel has gone over the rainbow bridgeMany thanks June and Ron

M
28 October 2019

Yes outstanding service out of hour no problem highly recommend this service and value for money and no hidden extras excellent for my boy George

J
20 October 2019

Absolutely perfect! Harry was kind, caring and helpful, which means so much at a very emotional time. Highly recommended!

R
17 October 2019

A very friendly,caring and professional service.Thank you Harry.

T
15 October 2019

Excellent efficient friendly and sympathetic service - highly recommend.

Thank you for your kind words Trina, I am so sorry that we had to help you. Kind Regards, Harry

K
9 October 2019

We met Scott Andy and Harry on each visit. Each one was very respectful of our wishes at this very upsetting time. They handled the whole episode from start to finish with such comforting words and actions. Could not thank them enough. 5*. Kay Sam and Lydia More...

S
5 October 2019

1 hour after losing our beloved cat (Tom) I called phoenix pet cremations. I spoke to Harry and asked could he cremate our cat this was saturday at 2. 30pm. He was understanding and compassionate within 2 hours of losing Tom my wife and son attended Phonenix cremations. Harry was a fantastic help in every way being sympathetic and helpful I could not recommend Phoenix highly enough thank you. More...

S
30 September 2019

Dignified and respectful. Lovely sympathetic staff. Would absolutely recommend to anyone wanting to give their beloved animal friend the sendoff they deserve.

F
27 September 2019

Great place to say the final goodbye to your loved ones. Great peaceful surroundings and Harry was very patient and accommodating. Highly recommended.

R
22 September 2019

I highly recommend Phoenix Pet Cremations. The crematory is in a very peaceful location and Harry was very accommodating.I was very touched by Eve's Certificate and its contents .Thank you for making a devastating time go bearable. More...

C
22 September 2019

Wonderful customer service. They did my poor boy smokey good.

H
18 September 2019

They treated us and our deceased pet with such care and respect I would 100% recommend them to anyone that loves their pets! 10/10 service. Top notch. Harry made our loss feel so positive with how much love and passion he has for his job, I couldn’t of asked for anyone better to send off our boy tye. Once again thank you for your services Phoenix. More...

L
15 September 2019

When our pet budgie died, Harry was able to organise a same day cremation for him. Everything was sensitively handled and the peaceful surroundings were certainly much appreciated. The cuddle stone that we purchased and other commemorative tokens included (the candle and certificate of rest) have helped us say goodbye to our pet. More...

Thank you Liz for your kind words, I am so sorry that we had to help you. All the best, Harry

T
15 September 2019

Devastatingly we had to put our precious Holly to sleep. Phoenix Pet Cremations was one of the best rated services I could find that was fairly local to me. As anyone would be with their precious baby, I was apprehensive. But when I arrived I never imagined just how compassionate and empathetic Harry was. I would 100% reccomend phoenix without any hesitation, I am so pleased with the way they cared for us a Holly throughout the whole process.A huge THANK YOU! You really have made this whole process so much more bearable. More...

K
13 September 2019

Such passionate and incredible people. Phoenix has cremated my dog and horse and would highly recommend. Amazing people.

A
31 August 2019

What an amazing place and Harry is such a caring person. Great personal service. We could not have wished for a better send off for our dear Bella. Thank you.

J
29 August 2019

Harry. Thankyou for everything you did for us last night and today. You showed true compassion and Empathy when we brought our Paddy Boy to you. We were truly heartbroken, yet you were truly brilliant .Less than 14 hours later we had our beautiful boy home where he belongs Such a fabulous service set in a peaceful and tranquil place - just perfect . Even down to the remembrance room being the perfect place to say goodbye to our boy A true professional in every aspect Highly recommend this service. Thankyou for everything More...

S
29 August 2019

We recently lost our lovely doggie who had been with us for 15 years. Harry helped us to send him off in style and he is back home in a lovely customised box with a photo frame. We also have a brilliant clay paw print to remember him by. Thanks Harry for making this much easier! More...

L
28 August 2019

What a beautiful place for a final send off. Thank you to everyone who helped give Cracker the send off he deserved ❤ The staff are so understanding and fantastic when catering for your needs. . they're really helpful, kind and caring, and the service they provide really does make the hardest times that little bit more bearable. Highly recommend, would not take my pets anywhere else to say goodbye. More...

A
17 August 2019

I’d like to thank Harry for making it a little bit more bearable After losing my best friend woody, would highly recommend Harry and Phoenix.

Thank you for your kind words Tony, I am so sorry that we had to help you with Woody. I am pleased he is back home with you now. Kind Regards, Harry

C
14 August 2019

Couldn’t thank Harry enough for everything he done for us for our Luci. Very professional! Very caring! Thank you so much! Harry gave us lasting memories of our Luci we had paw prints made and her hair saved. Everything was presented so well such a perfect touch. My husband and I felt at ease and completely trusted Harry. We are so grateful to have our paw print urn and cuddle stone we only waited a few hours and brought our Luci home this put me at ease so much as I wouldn’t have wanted to wait, was perfect that we collected within a few hours. I would honestly recommend Harry so much! Thanks again the Newman’s xx More...

G
7 August 2019

I never knew such places existed. After the most traumatic experience with the vets, Harry made us feel at ease and his calm and caring presence made it easier to leave my boy with him. I could never thank him enough for showing such compassion. You made this most awful time bearable. I will recommend you to everyone I know and I can never thank you enough. Beautiful settings. Calm and respectful. Thank you Harry xxxxx More...

E
29 July 2019

A massive thank you to Phoenix Pet Cremations for their services following our beloved Guinea Pig passing away. The team were on hand and so accommodating which made the whole situation easier for us. Thank you for everything

C
29 July 2019

I just want to say, thank you Harry for looking after our baby boy, Buster giving him the dignity and respect he deserved. You’ve helped make this truly heartbreaking time a bit easier. My family and I can’t thank you enough. More...

J
23 July 2019

Phoenix Pet Cremations shone a small ray of light into a dark time this week. My cat Sylvester lost his fight against a terrible and ravishing disease after 10 months of intense critical care. A devastating loss made slightly easier by the professionalism, compassion, understanding and flexibility of the team here. A beautiful setting with much dignity attached, I would have no hesitation in recommending them for when the time comes.Thank you Harry for helping me deliver Sylvester on his final journey with such respect. You are a credit to the human race. More...

J
19 July 2019

Phoenix Pet Cremations shone a small ray of light into a dark time this week. My cat Sylvester lost his fight against a terrible and ravishing disease after 10 months of intense critical care.

A
17 July 2019

Amazing personal service given with compassion and sensitivity. Absolutely love the cocker spaniel urn and necklace you provided. A VERY BIG THANK YOU X

J
16 July 2019

We have just had our girl toffee back from phoenix and we couldnt be more pleased. She was back to us very quickly and the packaging was so sweet, we couldnt be happier with the service you provided. Thank you so much for making a very sad time a bit easier. More...

V
15 July 2019

My dog recently died in a tragic accident, while I was not available, I needed the services of a local crematorium. I can not recommend Harry at Phoenix Pet Cremations enough, he was kind, empathetic and truly cared. My friend had to deal with all the arrangements, while I was trying to get home and had no signal on my phone. My instructions were specific and were followed closely, for which I am very grateful. I was able to bring my boy home in just a couple of days. . More...

K
11 July 2019

Just want to say a massive Thank you to Harry he done us proud today 5*+ service our beautiful baby girl Tilly is back home with us where she should be with out you guys we don’t know what we would have done as we didn’t want our Tilly staying at the vets waiting for collection! You made it very special for our girl and Thank you from the bottom of our hearts ♥️ More...

T
11 July 2019

Want to say they are something else they make your pets passing something special 1st Class 5 star experience and I want to thank them from the Bottom of my heart ❣ for taking special care of our Tilly who passed away today 11. 07.19 and was cremated today by these people who made it possible for us to bring her straight back home where she belongs, a Special Thanks goes to Harry who was excellent at making our visit an individual one God Bless you all and Thank you very much x x x x x x x x x x x More...

S
30 June 2019

Words can not Express my gratitude to Harry and Phoenix Pet cremation. I am truly grateful for your support and professional service. Thank you

J
12 June 2019

I was terrified with the thought of my horse being taken away but the way Troy was handled and looked after made me feel so much more at ease. Constant communication and everything from removal to collection of ashes was done on our terms. Thank you so much. I wouldn't trust mine with any one else now. More...

Thank you Jenny for those kind words about our service. I'm so sorry that we had to help you with Troy. Best wishes, Harry

L
14 May 2019

Harry, thank you so much for your care and compassion you showed to us when we lost our Bluebell. You understood our loss and to be able to see her one last time so peaceful in beautiful surroundings helped us enormously; and you made sure her ashes were back home to us that same night. You are truly a godsend Harry.Thank you from the bottom of our broken hearts More...

O
14 May 2019

We lost our beloved cat and contacted Phoenix on a Bank Holiday Monday. After short conversation they assured us that the cremation service would be available the same day. Harry met us and took good, respectful care of our cat, without any pressure selling. He was very empathetic and the remains of our cat was handed back to us with nice details and beautiful messages.Thank you for taking care of us during our most difficult and sad moments.Oksana and Gabor More...

O
28 April 2019

Amazing caring people, such a beautiful
Location as well. Nothing was to much trouble. Thanks Harry.

E
28 April 2019

Excellent service.... Speedy replies to all my questions ... Lovely place and scenery... Thoughtful and understanding... And most importantly, caring.... Thank you for taking care of Fluffy x More...

S
28 April 2019

Steve & Jacqui...We lost our golden retriever,Archie on the 3rd of April.We contacted Harry at Phoenix,and within the hour Archie was picked up. We collected his ashes the next morning.The service Phoenix provides is second to none. We would like to thank Harry for the compasion and care he showed from the very first phone call to the end.We would advise anyone that needs this service to look no further than here. Many thanks Harry,.....Jacqui & Steve. More...

E
15 April 2019

Excellent service at a very difficult time... Highly recommend... Listened, answered questions quickly... And showed comparison.

X
29 March 2019

We lost our beloved pooch "Zola" in the middle of the night on a Sunday morning and I contacted Phoenix Pet Cremations a few hours later and Harry replied and 7 hrs later that day he came and picked him up and was very kind and had a lot of empathy for our situation on loosing a loved member of our family. The following day he had Zola's ashes ready in a lovely casket and a lovely foot print to remind us what a great friend Zola was. Nothing was to much trouble so thanks Harry for taking care of everything so we can grieve. More...

M
6 March 2019

The care dignity and respect shown to our beloved dog could not have been better. The calm surroundings and time given was superb.

Thank you for your kind words, I am so sorry that we had to help you today. I'm pleased Basil is back home with you now.

G
23 February 2019

Got in contact with Harry when our beloved dog, zack passed away. From the moment he picked up the phone I knew we'd made the right decision to use phoenix. Compassionate, understanding and very well organised. Its one of the hardest things any pet owner has to go through but these guys make it a painless as can be. Thank you Harry. More...

Thank you very much for your kind words, Gary. I'm so sorry that we had to help you say goodbye to Zack and I'm pleased we were able to make it a little easier for you. Best Wishes, Harry

T
28 January 2019

We said goodbye to our little boy this week and used this cremation service. I cannot express how happy I was with everything, from the second I arrived I knew it was the right decision. Harry is a wonderful guy who definitely loves animals and has the most wonderful empathetic manner. The surroundings are beautiful and facilities are quiet, serene and lit with candles. I felt very happy leaving him there in the morning and my husband said the same thing when he picked up the ashes later in the day. More...

L
4 January 2019

I would like to thank you very much for the swift and efficent handling of my cat Molly's cremation particularly as it was nearly christmas.
I am also very pleased with the two urns i purchased, one of which i placed beside the sundial containing my husbands ashes and the other, a beautiful black graceful sitting cat, is in my bedroom.
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Hi Lesley, thankyou very much for you kindness and reviewing us. I’m so sorry we had to help you with Molly and I’m glad she is home with you now. Best Wishes, Harry

B
29 December 2018

We sadly lost our beloved dog Nismo on Boxing Day. We had used another company for our previous pets but we were so impressed with the five star reviews on Phoenix, that we decided to use Phoenix. We were greeted by Scott as Harry the owner was away on holiday and from the initial meeting, Scott acted with total compassion, professionalism and acknowledgement of our grief. He ensured that we could take Nismo home within a couple of days despite the Christmas holidays. Scott is a credit to your company and made our nightmare more bearable. Thank you so much. More...

A
29 December 2018

Wow what a service! Agree with all other reviews. Spoke to Harry in the morning. He was empathetic, reassuring and promised he would deliver us a private cremation . I was able to get a vet appointment by late morning so I rang Harry again to discuss our options. We did not want our beloved little dog to go in cold storage as we thought would be the case. Harry genuinely took on board what we said and offered us a same day 3pm appointment and promised to open late so we could collect the ashes and have our little Archie back home with us that evening. The location and facilities are superb. Harry was understanding, easy to talk too and has a rare quality of running a business with sincere compassion. Thank you so much Harry from Allan, April and little Archie .X More...

G
5 December 2018

In my time of need Harry was my friend, I can't rate him highly enough. He was compassionate and showed so much empathy. My dog died suddenly at home. When I called I spoke to Harry and I felt I was dealing with human being not a company. It was out of hours and I lived a few miles away, but straight away he came to collect her. I wasn't able to attend the cremation but he called me when it was happening and he delivered the ashes. Remy was back with me within 24 hours after she was collected. The personal service I received from Harry was amazing. I truly believe she was looked after. More...

Thank you Gerry for leaving us a lovely review. It was a pleasure to of been there to help you at such an upsetting time. Best wishes, Harry

M
22 October 2018

I cannot thank harry enough for the care and empathy whilst looking after my beautiful best friend Mia, nothing was too much trouble and so we could say our goodbyes to Mia he laid her respectfully under some trees away from the wind so we could spend time with her, harry explained everything to us and showed us around so my mind was put at rest that Mia was in safe hands, he did everything we asked especially removing her shoes with the nails my son so desperately wanted back, and of course her mane and tail, so meant a lot to me thank you so much harry, for taking care of my girl you are amazing

Hi Maggie, thankyou very much for your kind words. I’m pleased I was able to help you at such an upsetting time. I hope all is well, take care Harry

L
22 August 2018

I cannot thank these wonderful, compassionate people enough.
It was heartbreaking losing my beautiful companion of 10 years. My little dog Muffin was my best friend, and the people at Phoenix promised and delivered the best service of rest for my sweet girl.
Allowing me a few extra moments before I was ready to say goodbye, and allowing my family to bring her home, with paw prints and mementoes that will help us all remember our greatly missed part of our family.
They take great pride in the service they offer, and the attention to detail and understanding of our grief for our beloved dog meant we felt we have her the best we could right to the end.
Thank you so much for all your care towards our much loved dog.
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Thankyou Lulu for your kind words, I’m so sorry we had to help you with Muffin but am happy that you are pleased with our service. Take care Harry

S
23 July 2018

Great service at a sad time. Presented in a nice keepsake box with a candle which was a very sweet touch.

K
23 July 2018

Personal service. So friendly and super fast to return my car home to us.
Great service and would recommend

J
23 July 2018

Distraught at the loss of our much loved dog we sought a more personal, individual service than just leaving her with the vet. From the initial enquiry to collecting the ashes we were treated with compassion and respect. Located in rural, open farmland, surrounded by fields the location was perfect for my Molly, her last journey was one she would thoroughly have approved of, and this, together with their kindness and fast service somehow made an awful time easier to bear. More...

C
23 July 2018

Apart from the fact that my beloved dog was being cremated, this was a very positive experience. Such an easy and friendly service from Harry. Couldn't recommend more if you unfortunately need his services... More...

G
23 July 2018

Very professional service - thank you so much for taking care of Lady for us today. I would highly recommend this business to anyone who is in the sad position of needing a pet cremated

C
23 July 2018

Fantastic service! Recently my guinea pig passed away and I decided to have him cremated. When he was returned to me in a heart casket it was beautifully presented and very nicely done. Thankyou so much for your care �

B
23 July 2018

I 100% give this company 5 if not more stars for everything that Harry had done for us from first contact to collection of my pet. One of the most friendliest and down to earth guys I've met in the vets industry... I recommend Phoenix pet cremation to everybody who wants the best for their pet in not the best circumstances. When you pick up your pet it's presented in a lovely white box with a candle, wrapped nicely� (highly recommend the clay paw print such a good memory) I couldn't of asked for a nicer send off for my pet. Thank you so much. More...

K
23 July 2018

Would like to say a big thank you to Harry who helped us say our final goodbyes to cloe and put her to rest. He made us feel at ease and went through the different options. I would recommend his amazing service couldn’t of asked for anyone better than Harry to say goodbye to my little darling. Thank you so much Harry for all your help and support xx More...

J
23 July 2018

Harry, I just wanted to say thank you so much for the fabulous service that you have provided us when our cat Astral passed away. In an emotional time you have been amazing, very sympathetic and understanding. With good communication, compassion & a truly heartfelt approach we know you pay great attention to detail & empathise. We chose a beautiful dark wood box with a plaque & engraving & what we received was very touching as the package included a Certificate of Rest & a candle. Highly recommend your service. More...

D
23 July 2018

Fantastic service provided by Phoenix and their attention to detail is brilliant will defiantly be using them again

S
10 June 2018

Phoenix provided an excellent friendly and compassionate service at a very sad and difficult time. Nothing was too much trouble for Harry from start to finish and he guided us through the various options . No pets could be dealt with better at the end of their lives. Its hard to have to say goodbye but the service Harry provided made this much easier. Would recommend to anyone. Thanks again for everything Harry. More...

L
25 April 2018

Having never lost a pet I underestimated how much of an impact this would have on our family. However I can honestly say that Harry helped us through this difficult time with the utmost care and compassion. He was so understanding and led us through the options available with complete professionalism. We cannot thank him enough and would definitely recommend Phoenix to anyone. More...

P
23 April 2018

Outstanding service. We have had to use Phoenix on two occasions and each time they have been fantastic and have listened to every request we have, we wouldn't use anyone else.

S
16 April 2018

Harry from Phoenix Pet Cremations went out his way to help us during a very difficult time. They offer a wide range of options which we were able to look through on their website. This was a very professional yet personal service that I would recommend to anyone wanting cremation for their pet. More...

M
4 April 2018

Very good service and work arround my hours of work so no waiting and everything is going right would recomend to others , also price is very good

Hi Mary, Thank you for your kind words, It was a pleasure to of been able to help you. Im pleased Ozzie is back home with you now.

P
20 January 2018

Very compassionate and friendly. Couldn’t ask for more. Would hugely recommend. We felt unhappy with the vet storing our beloved dog in the ‘freezer’ for days until collection so Harry at Phoenix gave us the solution we wanted. Went the extra mile out of normal hours for us. Thank you Harry More...

T
15 January 2018

Thank you Harry and to Phoenix pet cremation for taking care of my darling Gypsy. My little love love is now home. Thank you for making the hurt and the pain a little more bearable. I love the little black cat urn, it’s very fitting considering my Gyp gyp was black. I would definately recommend Phoenix pet cremation, nothing is to much trouble, they saw to my wishes for Gypsy.
Thank you again
Tabitha xx
More...

K
5 December 2017

Wow what can I say...? Phoenix pet cremation you are amazing. From start to finish you have been so caring, understanding, compassionate, and a pleasure to deal with. Harry I cant thank you nor praise you enough for providing the service through this very sad time that you gave. Highly recommended you. You do an amazing job and very pleased I came to you. Will use you again for my other loved pets. ☺ Thank you.

Karlie
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T
17 November 2017

Phoenix Pet Cremations provided us with an efficient, sympathetic and caring service during a hard time for us as one of our oldest mares sadly passed away. Harry, the company owner came to Newmarket himself immediately after we phoned him which is impressive. He returned our beloved mare Hydro back to us by the next day in her lovely bamboo casket and she is now resting peacefully. Having been an owner and breeder of racehorses for many years we have used a number of companies and this is the best service we have ever had! Lordship Stud More...

J
23 October 2017

Caring and compassionate at a very sad time we cannot recommend Phoenix Pet Cremations highly enough. We wanted a personal service rather than leave our dog at the vets after her death. From the initial enquiry to the collection of the little casket of ashes, on the same day, we were treated gently and professionally. Thank you for making the most ghastly of days a little more bearable for us. More...

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