Phoenix Pet Cremations

Phoenix Pet Cremations

Phoenix Pet Cremations is a verified pro service provider Certificate of Excellence 2019

Phoenix Pet Cremations locationBoreham, Essex, Essex

(28 Reviews)

We Understand that losing your pet can be like losing a member of your family and our aim is to help you through this difficult time by providing you with a reliable, honest and friendly service which will ensure that your close companion gets the respect and dignity they deserve, giving the very best send-off to each and every pet.

Phoenix Pet Cremations is proud to be a member of the Association of Private Pet Cemeteries and Crematoria (APPCC), having won the approval of independent inspectors, to be accredited under a new independent inspection scheme which guarantees a highly professional and dignified cremation for pets.

We adhere to a strict code of practise which ensures that your pet will always be handled individually, treated respectfully and cremated in an enclosed chamber on their own before all their ashes are carefully removed, packaged and returned to you. We also provide a guarantee and certificate of authenticity confirming that the ashes you receive are only those of your pet. We treat every pet in the same way we would treat our own, giving you total peace of mind that your pet will be looked after on their final journey by us with the care are the respect they deserve.

Phoenix Pet Cremations is located at Culverts Farm in Boreham. We are surrounded by peaceful rural countryside, where you can enjoy the beautiful views and tranquility making it the perfect setting to help you through with your loss.

  • 1 hire on Bark.com
  • 7 minutes average response time
Phoenix Pet Cremations Reviews

Phoenix Pet Cremations Reviews


Review of Phoenix Pet Cremations by Michele Bessell
5 06/03/2019 Michele Bessell

The care dignity and respect shown to our beloved dog could not have been better. The calm surroundings and time given was superb.

Phoenix Pet Cremations replied:
Thank you for your kind words, I am so sorry that we had to help you today. I'm pleased Basil is back home with you now.
Review of Phoenix Pet Cremations by Gary Steel
5 23/02/2019 Gary Steel

Got in contact with Harry when our beloved dog, zack passed away. From the moment he picked up the phone I knew we'd made the right decision to use phoenix. Compassionate, understanding and very well organised. Its one of the hardest things any pet owner has to go through but these guys make it a painless as can be. Thank you Harry.

Phoenix Pet Cremations replied:
Thank you very much for your kind words, Gary. I'm so sorry that we had to help you say goodbye to Zack and I'm pleased we were able to make it a little easier for you. Best Wishes, Harry
Review of Phoenix Pet Cremations by Lesley Sullivan
5 04/01/2019 Lesley Sullivan

I would like to thank you very much for the swift and efficent handling of my cat Molly's cremation particularly as it was nearly christmas.
I am also very pleased with the two urns i purchased, one of which i placed beside the sundial containing my husbands ashes and the other, a beautiful black graceful sitting cat, is in my bedroom.

Phoenix Pet Cremations replied:
Hi Lesley, thankyou very much for you kindness and reviewing us. I’m so sorry we had to help you with Molly and I’m glad she is home with you now. Best Wishes, Harry
Review of Phoenix Pet Cremations by Barry Clements
5 29/12/2018 Barry Clements

We sadly lost our beloved dog Nismo on Boxing Day. We had used another company for our previous pets but we were so impressed with the five star reviews on Phoenix, that we decided to use Phoenix. We were greeted by Scott as Harry the owner was away on holiday and from the initial meeting, Scott acted with total compassion, professionalism and acknowledgement of our grief. He ensured that we could take Nismo home within a couple of days despite the Christmas holidays. Scott is a credit to your company and made our nightmare more bearable. Thank you so much.

Review of Phoenix Pet Cremations by Gerry
5 05/12/2018 Gerry

In my time of need Harry was my friend, I can't rate him highly enough. He was compassionate and showed so much empathy. My dog died suddenly at home. When I called I spoke to Harry and I felt I was dealing with human being not a company. It was out of hours and I lived a few miles away, but straight away he came to collect her. I wasn't able to attend the cremation but he called me when it was happening and he delivered the ashes. Remy was back with me within 24 hours after she was collected. The personal service I received from Harry was amazing. I truly believe she was looked after.

Phoenix Pet Cremations replied:
Thank you Gerry for leaving us a lovely review. It was a pleasure to of been there to help you at such an upsetting time. Best wishes, Harry
Review of Phoenix Pet Cremations by Maggie
5 22/10/2018 Maggie

I cannot thank harry enough for the care and empathy whilst looking after my beautiful best friend Mia, nothing was too much trouble and so we could say our goodbyes to Mia he laid her respectfully under some trees away from the wind so we could spend time with her, harry explained everything to us and showed us around so my mind was put at rest that Mia was in safe hands, he did everything we asked especially removing her shoes with the nails my son so desperately wanted back, and of course her mane and tail, so meant a lot to me thank you so much harry, for taking care of my girl you are amazing

Phoenix Pet Cremations replied:
Hi Maggie, thankyou very much for your kind words. I’m pleased I was able to help you at such an upsetting time. I hope all is well, take care

Harry
Review of Phoenix Pet Cremations by Lulu Alexandra
5 22/08/2018 Lulu Alexandra

I cannot thank these wonderful, compassionate people enough.
It was heartbreaking losing my beautiful companion of 10 years. My little dog Muffin was my best friend, and the people at Phoenix promised and delivered the best service of rest for my sweet girl.
Allowing me a few extra moments before I was ready to say goodbye, and allowing my family to bring her home, with paw prints and mementoes that will help us all remember our greatly missed part of our family.
They take great pride in the service they offer, and the attention to detail and understanding of our grief for our beloved dog meant we felt we have her the best we could right to the end.
Thank you so much for all your care towards our much loved dog.

Phoenix Pet Cremations replied:
Thankyou Lulu for your kind words, I’m so sorry we had to help you with Muffin but am happy that you are pleased with our service. Take care

Harry
Review of Phoenix Pet Cremations by Sue & Rob Warne
5 10/06/2018 Sue & Rob Warne

Phoenix provided an excellent friendly and compassionate service at a very sad and difficult time. Nothing was too much trouble for Harry from start to finish and he guided us through the various options . No pets could be dealt with better at the end of their lives. Its hard to have to say goodbye but the service Harry provided made this much easier. Would recommend to anyone. Thanks again for everything Harry.

Review of Phoenix Pet Cremations by louise freeland
5 25/04/2018 louise freeland

Having never lost a pet I underestimated how much of an impact this would have on our family. However I can honestly say that Harry helped us through this difficult time with the utmost care and compassion. He was so understanding and led us through the options available with complete professionalism. We cannot thank him enough and would definitely recommend Phoenix to anyone.

Review of Phoenix Pet Cremations by Peter Cole
5 23/04/2018 Peter Cole

Outstanding service. We have had to use Phoenix on two occasions and each time they have been fantastic and have listened to every request we have, we wouldn't use anyone else.

Review of Phoenix Pet Cremations by Stuart Morton
5 16/04/2018 Stuart Morton

Harry from Phoenix Pet Cremations went out his way to help us during a very difficult time. They offer a wide range of options which we were able to look through on their website. This was a very professional yet personal service that I would recommend to anyone wanting cremation for their pet.

Review of Phoenix Pet Cremations by Mary woodman
5 04/04/2018 Mary woodman

Very good service and work arround my hours of work so no waiting and everything is going right would recomend to others , also price is very good

Used this pro
Phoenix Pet Cremations replied:
Hi Mary, Thank you for your kind words, It was a pleasure to of been able to help you. Im pleased Ozzie is back home with you now.
Review of Phoenix Pet Cremations by Terina L Cohen
5 26/01/2018 Terina L Cohen

Review of Phoenix Pet Cremations by Pam Metcalf
5 20/01/2018 Pam Metcalf

Very compassionate and friendly. Couldn’t ask for more. Would hugely recommend. We felt unhappy with the vet storing our beloved dog in the ‘freezer’ for days until collection so Harry at Phoenix gave us the solution we wanted. Went the extra mile out of normal hours for us. Thank you Harry

Review of Phoenix Pet Cremations by Tabitha Hayward
5 15/01/2018 Tabitha Hayward

Thank you Harry and to Phoenix pet cremation for taking care of my darling Gypsy. My little love love is now home. Thank you for making the hurt and the pain a little more bearable. I love the little black cat urn, it’s very fitting considering my Gyp gyp was black. I would definately recommend Phoenix pet cremation, nothing is to much trouble, they saw to my wishes for Gypsy.
Thank you again
Tabitha xx

Review of Phoenix Pet Cremations by Karlie Chapman
5 05/12/2017 Karlie Chapman

Wow what can I say...? Phoenix pet cremation you are amazing. From start to finish you have been so caring, understanding, compassionate, and a pleasure to deal with. Harry I cant thank you nor praise you enough for providing the service through this very sad time that you gave. Highly recommended you. You do an amazing job and very pleased I came to you. Will use you again for my other loved pets. ☺ Thank you.

Karlie

Review of Phoenix Pet Cremations by Tom Harris
5 17/11/2017 Tom Harris

Phoenix Pet Cremations provided us with an efficient, sympathetic and caring service during a hard time for us as one of our oldest mares sadly passed away. Harry, the company owner came to Newmarket himself immediately after we phoned him which is impressive. He returned our beloved mare Hydro back to us by the next day in her lovely bamboo casket and she is now resting peacefully. Having been an owner and breeder of racehorses for many years we have used a number of companies and this is the best service we have ever had! Lordship Stud

Review of Phoenix Pet Cremations by Jayne Halfhide
5 23/10/2017 Jayne Halfhide

Caring and compassionate at a very sad time we cannot recommend Phoenix Pet Cremations highly enough. We wanted a personal service rather than leave our dog at the vets after her death. From the initial enquiry to the collection of the little casket of ashes, on the same day, we were treated gently and professionally. Thank you for making the most ghastly of days a little more bearable for us.

Review of Phoenix Pet Cremations by David Bolton
5 David Bolton

Fantastic service provided by Phoenix and their attention to detail is brilliant will defiantly be using them again

Review of Phoenix Pet Cremations by Sue O'Brien
5 Sue O'Brien

Great service at a sad time. Presented in a nice keepsake box with a candle which was a very sweet touch.

Review of Phoenix Pet Cremations by Kendal Jenkinson
5 Kendal Jenkinson

Personal service. So friendly and super fast to return my car home to us.
Great service and would recommend

Review of Phoenix Pet Cremations by Jayne Halfhide
5 Jayne Halfhide

Distraught at the loss of our much loved dog we sought a more personal, individual service than just leaving her with the vet. From the initial enquiry to collecting the ashes we were treated with compassion and respect. Located in rural, open farmland, surrounded by fields the location was perfect for my Molly, her last journey was one she would thoroughly have approved of, and this, together with their kindness and fast service somehow made an awful time easier to bear.

Review of Phoenix Pet Cremations by Colin Moon
5 Colin Moon

Apart from the fact that my beloved dog was being cremated, this was a very positive experience. Such an easy and friendly service from Harry. Couldn't recommend more if you unfortunately need his services...

Review of Phoenix Pet Cremations by Gemma Watkins
5 Gemma Watkins

Very professional service - thank you so much for taking care of Lady for us today. I would highly recommend this business to anyone who is in the sad position of needing a pet cremated

Review of Phoenix Pet Cremations by Charlotte Dyall
5 Charlotte Dyall

Fantastic service! Recently my guinea pig passed away and I decided to have him cremated. When he was returned to me in a heart casket it was beautifully presented and very nicely done. Thankyou so much for your care �

Review of Phoenix Pet Cremations by Becky Sharman
5 Becky Sharman

I 100% give this company 5 if not more stars for everything that Harry had done for us from first contact to collection of my pet. One of the most friendliest and down to earth guys I've met in the vets industry... I recommend Phoenix pet cremation to everybody who wants the best for their pet in not the best circumstances. When you pick up your pet it's presented in a lovely white box with a candle, wrapped nicely� (highly recommend the clay paw print such a good memory) I couldn't of asked for a nicer send off for my pet. Thank you so much.

Review of Phoenix Pet Cremations by Keelie Hothi
5 Keelie Hothi

Would like to say a big thank you to Harry who helped us say our final goodbyes to cloe and put her to rest. He made us feel at ease and went through the different options. I would recommend his amazing service couldn’t of asked for anyone better than Harry to say goodbye to my little darling. Thank you so much Harry for all your help and support xx

Review of Phoenix Pet Cremations by Jackie Pawsey
5 Jackie Pawsey

Harry, I just wanted to say thank you so much for the fabulous service that you have provided us when our cat Astral passed away. In an emotional time you have been amazing, very sympathetic and understanding. With good communication, compassion & a truly heartfelt approach we know you pay great attention to detail & empathise. We chose a beautiful dark wood box with a plaque & engraving & what we received was very touching as the package included a Certificate of Rest & a candle. Highly recommend your service.

Phoenix Pet Cremations


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Phoenix Pet Cremations Location

Phoenix Pet Cremations Ltd, Culverts Farm, Boreham, Essex CM3 3EW, UK

Services provided by Phoenix Pet Cremations

Phoenix Pet Cremations Services

Laser Engraving

Phoenix Pet Cremations brings you something truly unique and personal with our bespoke laser engraving service

Jewellery

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  • 1 hire on Bark.com
  • 7 minutes average response time

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