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Peterborough Improvements

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About

We are the highest rated google reviewed home improvement company in the Peterborough area. We can deal with projects that require more than one skillset, for example garage conversions as well as patios, paving etc.

Reviews (119)

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4.5/5

119 customer reviews

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19 August 2023

Had some work done with Peterbroough improvements top quality workmanship would definitely recommend

Reviewed on Google Maps

4 June 2023

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Reviewed on Facebook

5 May 2023

We had a new fence erected and the removal of an old 14ft conifer. The tree was cut down and everything removed for proper disposal. The guys worked well and didn't leave any mess behind. Very satisfied with the result. More...

Reviewed on Google Maps

27 April 2023

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Reviewed on Facebook

5 February 2023

Twice I've asked for help from this place and both times been ignored, if you want something done go elsewhere. I have to give 1 star, if I could it would have none.

Reviewed on Google Maps

5 February 2023

We had a resin driveway installed on 11/12/2018, with a 10 year guarantee, costing over £3500. In around early 2021 a patch at the front of the driveway eroded and the stone spilled out onto the pavement. We sent an email to Shaun on 26/03/21 about the issue. He replied to advise that someone would visit to assess. He asked if there had been diesel spilt on this area, or we had been ‘dry steering’ our car on it, to which the answer was no in both cases. We didn’t hear anything for a while and made numerous phone calls leaving messages. On 16/11/21 we sent another email to note the issue and the lack of response. Shaun replied, noting no record of the contact and indicating he would arrange for someone to visit and assess. On 30/11/21 he emailed to say that poor weather prevented any work and he would be in touch. We emailed again on 29/03/22 to query progress and again on 13/04/22, with no reply. We made phone calls leaving messages with no response, so emailed again on 31/10/22. Ashley from Peterborough Improvements got in touch to note Shaun’s illness. She emailed on 01/11/22 to note she would get someone to visit to assess. On 07/11/22 we emailed again to query progress and have not had a reply. We made numerous phone calls throughout these times, usually ending leaving a message with an admin person who would pass the message on, or on an answer machine. We even called at the office last week but no one was there, stuff was dumped inside, and it doesn’t look like it’s being used as an office anymore. Usually we try to resolve matters rather than resorting to a critical review but our frustration with the situation has provoked us to this. The driveway installation seemed good quality and the information that the company sent at the begin seemed to promise this. The 10 year guarantee would also seem to suggest the company’s confidence in its product. But if you don’t want to provide a service to back up your guarantee, then it seems to be a very good way for a company to dodge its responsibility by just not being available or failing to respond. And then the guarantee seems rather hollow. More...

Reviewed on Google Maps

5 February 2023

Excellent service and price. Fantastic job, garden looks amazing with new fencing.

Reviewed on Google Maps

5 February 2023

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Reviewed on Facebook

5 January 2023

We have just had our garage converted by the guys and they have been brilliant. Rather than waiting months for a start date they managed to start the work within a few weeks and everything was done in stages over a number of weeks - stud work, insulation, plastering, Bi-Folds etc. Jimmy and the guys were very polite with a good sense of humour and the work completed is to a very high standard. The end result is a lovely warm office that is a joy to work from. Would most certainly recommend Peterborough Improvements for any garage conversion work. More...

Reviewed on Google Maps

5 January 2023

Had a drive way gate installed in April after several week delay, which was ok and communication was good. In August sent emails to the admin and Sean Festherstone, managing director, as it was pulling away from the house and other issues, never heard back. Contacted them again in October via email and calling and haven’t heard anything. All I was asking was someone to come around have a look and secure and fix it but no response. Very disappointed as they had good reviews and was hoping to use them for other jobs we needed doing. Edit to response: the pictures asked for were sent on 2.11.22 as requested, followed up with an email on 15.11.22 with the pictures and further followed up with a phone call on the 31.11.22. My request started back at in August, whilst I’m sorry to hear about Shaun, I’m not aware the company has closed as I’ve contacted the admin by phone and email several times since August. I was told back on 2.11.22 via email that you were going to send someone around (which is signed as Shaun) but there has been no further response or follow up despite me chasing this. The only real follow up was the response to this review on 4.12.22. So other than Shaun I have no named person to deal with. Whilst I will agree about woods movement, the gate was only installed for 4 months when I first contacted you and would have been helpful to send someone around back in August when I first raised this. It’s more than dropped, the post has pulled away from the house and isn’t secure as I described in the email I sent. 31.12.22 - still no updates or further communication from Peterborough Improvements More...

Reviewed on Google Maps

5 December 2022

We were previously let down by another ‘company’. Shaun and his team were so helpful and responded to us immediately and work began quickly and was completed in a timely manner and to a high standard, whilst keeping us updated and involved throughout. We will recommend peterborough improvements and will also not hesitate to contact them for other work in the future. Thank you, couldn’t be happier More...

Reviewed on Google Maps

28 November 2022

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Reviewed on Facebook

2 November 2022

Had a driveway gate put up in April after several week delay, ok, that’s fine. Contacted them in August via email with pics as it’s pulling away from the house and other issues no response since

Reviewed on Facebook

8 October 2022

A customer service team were calling me back and I’ve never heard from them.

Reviewed on Facebook

5 October 2022

I am very disappointed with Peterborough Improvements. A good and reputable company is one that puts things right in the event their work is not up to their normal standard. I have repeatedly emailed and left messages with customer services asking for our resin bound driveway to be repaired but it appears that my requests are now being ignored. Therefore, I am left to either put up with a driveway for which I paid over £4k which is crumbling in some areas, to assess the possibility of legal action or to pay another reputable company to make the repair. Two of the installation team did come to look at the problem about a year ago and admitted the crumbling should not be happening but it appears the company are unwilling to rectify the issue. So, having received an immediate google response here from Peterborough Improvements, I responded by email with my thanks for the offer of a repair and details of when it would be convenient for us. Quite a while later two of the installers came unannounced to our property and spoke to my husband who understood Shaun would be in touch further. However, we have received no further contact. Shaun has previously suggested the lack of communication is due to internet issues but I have repeatedly requested communication by telephone which the company has not made. I have always been polite and civil with this company, simply asking for their help. I emailed on completion of our driveway to thank them and was asked to write a google review which I did not do at the time as I forgot I had log in details. Thankfully, I did not as my review would have been rather different then to what it is now! I have not been able to see the guarantee to which Shaun refers. The possibility of damage caused by dry steering was mentioned by Shaun but in my recollection only after the installation. We would have been concerned by that as we have an extremely short driveway and it can be difficult to avoid dry steering. So, following our experience it appears wise to avoid this company unless you have thousands of pounds to waste on a driveway that is unfit for purpose and for which the company is unwilling to discuss any remedial action. SO TO COMPLETE THIS REVIEW - At long last our driveway was repaired yesterday, free of charge. The men who came appeared to do as good a repair as is possible and were extremely polite and helpful. It is of course impossible for me to say whether the repair will stay good as due to our position dry steering cannot always be avoided. Shaun informed me that he/his company have sent many emails to us in reply to my contacts by telephone to customer services and email and he suggested that the problem lies with our internet provider as we have not received most of them. Surely with that knowledge the most productive and reliable solution would have been to make a telephone call to us as I often requested. More...

Reviewed on Google Maps

5 July 2022

Shaun and his team have been brilliant. I initially hired another company to do a garage conversion for me which I waited over 4 months for them to start but even after giving them a further 4 weeks passed their supposed start date, nothing had been done. When I approached Peterborough Improvments, Shaun came round within a couple of days and started work within 2 weeks of paying the deposit. They completed the entire job ahead of schedule and I’m very happy with the work that’s been completed. Particular praise goes to Simon and Jimmy on his team that completed most of the work. Top job lads! Thanks! More...

Reviewed on Google Maps

5 June 2022

Many thanks to Shaun, Darren and the whole team who have transformed our tired patio, including laying resin throughout, installing raised beds and laying summer house base. The team did a great job in challenging weather conditions. More...

Reviewed on Google Maps

5 June 2022

Really great experience from start to finish. Very good price, very quick and friendly service and delighted with the result!

Reviewed on Google Maps

5 June 2022

Shaun, Darren and the team did an outstanding job of installing our resin driveway. They explained every aspect of the job which left NO nasty surprises. They even let me improve on their service by installing a 4 metre compass which I had built and shaped. Although we had to wait a while for the actual resin due to supply issues that were out of Shaun’s control, he kept us up to date the best he could and did all the edging, under base, manhole covers and prep work early on. We are more than happy with the final result and wouldn’t need to recommend them as their work speaks highly for itself👍🏻. Our driveway is the talking point of all our neighbours More...

Reviewed on Google Maps

5 June 2022

A very prompt and professional team. From quote to installation less than 5 days!

Reviewed on Google Maps

5 June 2022

Absolutely fantastic job of our new driveway nohessitation in recommending

Reviewed on Google Maps

5 June 2022

Did all the work in two days, to a good standard, that was new gates, front and side and new fence panels. Polite and tidy workers. Would happily recommend

Reviewed on Google Maps

5 June 2022

Reviewed on Google Maps

5 June 2022

Took the job on at short notice, what potentially should have been an easier job turned out not to be the case due to the depth of the old fence posts, still they managed to complete everything on time and at a very reasonable price. I’d highly recommend this company to anyone. More...

Reviewed on Google Maps

5 June 2022

We are delighted with our new resin drive and so happy we chose Peterborough Improvements to install it. Shaun and his team were knowledgeable, reliable and professional throughout the installation. They always arrived on time, kept us up to date with the process and left the area clean and tidy at the end of each day. We would not hesitate to use their services again. More...

Reviewed on Google Maps

5 June 2022

Despite chasing and chasing I couldn't even get this company to confirm an appointment for a site survey and quotation. They seem very disorganised.

Reviewed on Google Maps

5 June 2022

Excellent service as alway from Shaun and the team. This time Simon and his mate replaced a very tired and battered front garden fence with a new wooden one with concrete posts. .Great job! In a few weeks time they will be installing another resin bound driveway, this time replacing the gravelled area on part of the front garden. Cannot wait! So thanks guys for all your hard work More...

Reviewed on Google Maps

5 June 2022

This is a fabulous company they finished of my garage conversion, which involved plastering 2 walls, extra electric sockets, and boxing in my gas/electric meter. They are clean tidy and courteous and explain everything they are doing, and don’t mind questions along the way. More...

Reviewed on Google Maps

5 June 2022

I chose Peterborough Improvements to install a 20 panel closed board fence with concrete posts and gravel board they also installed two sleeper high flower beds in four separate areas of my garden. The work was carried out to an extremely high standard with the installation team being professional and polite throughout the installation period. The materials they used where of a excellent quality plus they also took all rubbish and old materials away for disposal. They will be returning in July to lay a resin patio and border to complete the look of the garden. Would I recommend Peterborough Improvements, absolutely I would excellent company competitively priced and super value for the money, thank you SHAUN and the team. More...

Reviewed on Google Maps

5 June 2022

Our new fence is absolutely excellent! The guys who did the work were punctual and carried out the work really well and left everything really clean and tidy, glad we found them!

Reviewed on Google Maps

5 June 2022

A fantastic service from start to finish. So pleased with the final finish, thanks to all at Peterbrough Improvements. Would highly recommend to anyone needing anything doing.

Reviewed on Google Maps

5 June 2022

Love Google saying I've been somewhere I haven't yet ,, sure I will get some time to visit it soon, but not at the moment. Hopefully I don't disappoint them with three stars.... I can't judge. They havet upset me, but neither have they wowed me to 5 star greatness!! All the best until Google says I've been somewhere again.x More...

Reviewed on Google Maps

5 June 2022

Absolutely brilliant guys. Just had our garage conversion fencing and driveway completed. Quick to provide quotation and work is exceptional. Shaun and the team are definitely recommended. More...

Reviewed on Google Maps

5 June 2022

My dad had his patio replaced with resin. It looks amazing! Shaun suggested adding glitter and this was a great addition. It really sparkles in the sun . The resin makes the space flow more and it makes the area look bigger. The job was completed quickly and we were kept up-to-date throughout. More...

Reviewed on Google Maps

5 June 2022

Supplied and fitted a double five bar wooden gate along with pedestrian gate. The work completed was to a high standard and we are really pleased with the result. Simon and Stephen who fitted the gates were professional , hard working and did not leave a mess. The work was carried out on schedule and we were kept updated by Sean on expected timescales. We would recommend. More...

Reviewed on Google Maps

5 June 2022

A good job done at a good price.

Reviewed on Google Maps

5 June 2022

Phoned this time last week for a quote for blocked paving for driveway, and still waiting. So I am getting it done through someone else! .... Abviously doesn't want the work if customer doesn't warrant a phone call. Bad customer service... Keep looking.... Unrated - not even 1 star! More...

Reviewed on Google Maps

5 June 2022

Punctual, professional, neat and tidy. Simon and his colleague had a difficult time removing two concrete posts, which were originally put in too deep by someone else. However, they managed to replace the posts and fence, which has transformed the patio area. Many thanks. More...

Reviewed on Google Maps

20 November 2019

Fantastic job from the Peterborough Improvements team! Shaun came over the day I called & a quote for the work was with me in days. Trevor & the guys arrived on time & was impressed with their attitude & speed of work from start to completion. Also all emails & questions were always replied to quickly by Georgia. Have no hesitation in recommending this company & would definitely use again in the future. 10/10 (photos showing before & after work). More...

Reviewed on Google Maps

20 November 2019

Provided a competitive quote that was easy to understand at no cost. They also carried out a pre work visit to to check for anything that may have been missed in order to finalise the quote. The work that was carried out was of a very high standard and we are very happy with the time taken for the work to be completed as well as the final product More...

Reviewed on Google Maps

25 October 2019

Shaun and his team have transformed our old gravel driveway into something stunning. We are the envy of our neighbours who have all commented how nice it looks. Polite, professional workers and Georgia kept us updated as the job went on.Cannot recommend enough. Feel free to let any potential customers to pop by and take a look.Adam and LisaStamford More...

Reviewed on Google Maps

21 October 2019

Shaun and his team did an excellent job replacing our worn out driveway with a new resin one. I looks fantastic and they were easy to work with. Highly recommend to anyone looking to have a new driveway More...

Reviewed on Google Maps

14 October 2019

Whilst I cannot fault Sean and his team for a good job done on a previous project (apart from leaving rubbish on the job) I am very disappointed in his lack of response and communication. Both my husband and I have repeatedly tried to get in touch with him to accept his quote for our resin drive to be done. He has neither replied to emails, voice mails or a visit to his showroom. His lack of response is unprofessional and downright rude !. I have recommended him to so many people............ no more. So sorry Sean but we have accepted a quote from a more professional company who is only too pleased to have our business . More...

Reviewed on Google Maps

31 August 2019

Excellent patio and path update carried out by friendly and professional workers.

Reviewed on Google Maps

30 June 2019

I will definitely be using this company again as I can't fault the work they have done. The 48 ft fence was erected in a day and is good quality, well erected and a good price. I would recommend them to anyone (and already have). More...

Reviewed on Google Maps

24 May 2019

Fantastic job of a full resin driveway done by Shaun and his team. Would recommend them to anyone. The transformation is amazing Thank you so much to all of you.

Reviewed on Google Maps

20 May 2019

The process was very organized and went smoothly. The recovery from getting my wisdom teeth removed went exactly as they stated in their post op sheet. I was very pleased with my experience here. More...

Reviewed on Facebook

18 May 2019

Had my Resin driveway completed and looks awesome, the guys who worked on it was friendly and professional, the guys who dug it up kept in contact when they could work due to bad weather, pleased I went with these guys and a resin driveway! ????

Reviewed on Facebook

6 May 2019

Feel really comfortable coming to this location. Melisa is wonderful and makes me feel at ease. True professional!

Reviewed on Facebook

29 March 2019

Very friendly and professional. Even with an unexpected issue they dealt with it quickly and without fuss. Extremely happy with the results and turned out fantastic.

Reviewed on Google Maps

Services

We can deal in al types of conversion work, from basic office space through to living spaces including ensuite and complex cinema rooms,

We deal in most types of driveway installation, including gravel, block paving and Resin Bound surfacing.

We install all types of fencing both wooden and metal.

We install all types of patio, from concrete, through to Resin Bound and Porcelain.

We install both wooden and composite decking.

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