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Pest Professionals

London, Greater London

(72)
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‘20 Certificate of Excellence, 2020

About

We cover all types of pest control including wasp nest removal (also hornets), relocating bees nests, fleas, cockroaches, ants, bed bugs, woodworm, general insects, rabbits, bird proofing, moles and of course rats and mice.

We offer a friendly, efficient and competitive service and a free no obligation telephone consultation.

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Reviews (72)

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4.5/5

72 customer reviews

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22 July 2021

I had a wasp nest in a ground floor cavity wall. I called Pest Professionals at 11:30 yesterday morning, an appointment was given for later that day - 5. 45pm. Granted the operative was late - but I was the last appointment of the day and who can guarantee how the jobs have gone during the day, however he turned up just before 7pm and the job was done in a few minutes. I inspected the entrance to the cavity wall this morning (13 hours post treatment) and there was one lonely (now homeless) wasp wandering around not knowing where to lay his hat.So a big thank you to Pest Professionals for your prompt service. Your work here is done! More...

Reviewed on TrustPilot

9 July 2021

Pest professionals came this morning to put a case round for my solar panels. Also did next door at the same time. I think the guys names were Colin and Paul. They were brilliant, 10 out of 10 first class service. Arrived on time and were gone by lunchtime. Would highly recommend them. More...

Reviewed on TrustPilot

9 July 2021

Pleased to have found this company to deal with extensive woodworm problem. Reliable and efficient workmen attended. Would certainly recommend!

Reviewed on TrustPilot

8 July 2021

Contacted Pest Professionals to ask for advice on a wasps nest found above a window and into the brickwork.Lady that I spoke with was helpful and friendly and arranged a technician to attend the following day. He too, was polite, friendly and professional and explained the process that he had taken to eliminate the nest.Can highly recommend Pest Professionals and wouldn't hesitate to use them again. More...

Reviewed on TrustPilot

1 June 2021

I contacted Pest Professionals for a quote after I noticed some wasps/bees gathering under my guttering. Gareth replied within minutes via email and helped me understand the difference between bees and wasps (this was so that he could give the most accurate quote). We established that they were in fact bees. Gareth suggested we leave them as they are very important pollinators and reassured us that they should be gone within two months.I will be contacting Gareth without hesitation for all of our pest needs in the future - hopefully not too often though! Thank you for being so kind and helpful. More...

Reviewed on TrustPilot

24 April 2021

Absolutely dreadful experience with this company. Workmanship is diabolical. The neat finish on the website is for display only, the finished pigeon proofing mesh is tatty, and held on using cable ties and is not cut to the height of the tiles on the roof. Rang company to complain to be told another crew will attend to re-do all of the works only to be met by a rude 'Senior' bird proofing specialist who were only asked to return to perform 'repair' works who then drive off without saying a word when I complained as to why they were called back out.Not only this, they walked all over the panels on the roof, potentially damaging the thin layer or glass over the panels. Called and complained and was told by an operations manager that their crew are trained NOT to walk on the panels whatsoever. When the second crew arrived, they argued and said this was misleading information and that 'we walk all over the panels all the time mate, not sure who's telling you that'!Avoid this company. More...

Reviewed on TrustPilot

22 March 2021

Ethics above and beyond my expectations.I cannot thank PP enough for their help and honesty. I wish I had encountered them before wasting so much on other pest control companies. I absolutely will be using their services again. More...

Reviewed on TrustPilot

21 December 2020

We were having problems with pigeons nesting under our solar panels. I contacted British Bird Control who asked me to send photos of the installation. I sent the photos and promptly received a quote over the telephone. I accepted the quote and was given a date for when the work would be carried out. The guys arrived promptly and had the work completed within a couple of hours. Payment was made over the phone. Really first class service. No fuss. No hassle. And most important of all ..... a job well done. More...

Reviewed on TrustPilot

6 November 2020

Prompt, professional and friendly team. Will certainly use them again,should the need arise. Everything carried out as promised .

Reviewed on TrustPilot

13 October 2020

Pest Professionals charged me £360 for a one-day extermination. This involved spraying the contents of my house with a type of powder, as recommended. Following the treatment, I noticed that the number of pests I could see was growing. I informed Pest Professionals who advised me to keep the powder on all surfaces for two more weeks before calling them back. I followed their advice, keeping what was a dangerous and toxic powder on all surfaces for the recommended period. Two weeks later I called back after seeing an increased number of pests, and after a short discussion, Colin Campbell, their 'Infestation Specialist' proceeded to shout down the phone at me and then put the phone down. I wrote a letter of complaint to which Colin responded with a belittling letter explaining that there are 'no guarantees with their treatment' and that their treatment could 'only get to areas that are accessible to our operatives', a lovely get out clause for doing a rushed job. In all I spent nearly £360 on the treatment and had to live in the property with toxic powder spread around it for a number of weeks... all to find out that they weren't surprised their job wasn't successful. Absolute con of a company. More...

Reviewed on TrustPilot

17 June 2020

Where do I start, so I basically had a bed bug problem & called so many people that came over gave estimates & did a nonsense job. Nonsense as in my 18 month old & I were sleeping in the lounge after being told they did the job & still seeing the bugs partying around. As soon as Tez came to our house, he literally walked us through the whole process, explained what he was using and even showed us. When he started the job he lifted the beds, cut into the plastic areas, moved sofas, sprayed in cracks and holes! Honestly it’s only been his first visit and I have great confidence I’m sleeping bk in my bed tonight. Not only is he professional but he literally is a pleasure to even be around. Please please choose this company, I am not someone that’s paid to say this & I am a single parent that hoped someone wouldn’t take advantage. Tez has done just that. Pest professionals are honestly the best company ever! More...

Reviewed on TrustPilot

1 June 2020

What a great company, they done some work for us clearing pigeons out of our church roofspace, the guys were very polite well mannered, they had to work in extremes heat and the done there work in the expected time, We will be calling back for more projects.

Reviewed on TrustPilot

15 May 2020

Came to Somerset today to remove Jackdaw and Pigeons nesting under our Solar panels. Job completed and panels birdproofed by Liam and Adam. Totally professional service and excellent customer liaison from initial contact to completed job. I would highly recommend this company. More...

Reviewed on TrustPilot

4 May 2020

The whole service has been excellent and staff are really friendly and professional. Can’t fault them.

Reviewed on TrustPilot

22 April 2020

The chap who came and did the pest control for moths and the fumigation was really courteous, clean and explained everything he was doing . I was very happy with the service and professionalism. More...

Reviewed on TrustPilot

15 February 2020

Installation date 27th January 2020.From the moment I contacted the company I was impressed with their professionalism and friendliness. Being partially deaf I am always worried when making telephone calls but as soon as I explained this my fears were well and truly “put to bed”. The installation procedure and reasons why they carry out a thorough clearance of the space between the roof tiles and panels was explained clearly. The date and time of the installation had to be confirmed at a later due to checking of their schedule but unlike other companies, as promised, I received an email the following day with further emails keeping me updated. The email correspondence was perfect for me and well appreciated. The day of the installation could not have gone more perfectly with an excellent job carried out. The follow up paperwork was sent on time again as promised. I can now say that I only have 3-4 “die hard” pigeons left on my roof as compared to well over 30 or so prior to the installation.I have no problem in recommending this company and will certainly do so to the two other houses in my area that have solar panels on their roofs. More...

Reviewed on TrustPilot

22 January 2020

We had a problem with various birds and squirrels getting underneath our solar panels. The mesh protection did work for a year or so, but then we got a very determined squirrel who managed to work its way under. Pest professionals sorted the problem under it's warranty. Matt and Louis did a great job, and were very friendly. More...

Reviewed on TrustPilot

15 August 2019

I had a dozen pigeons move in under my solar panels, with all the accompanying noise and soiling. Pest Professionals came and cleared the area underneath the panels, and installed tailored mesh around the edges with clips that won't damage the panels. The job took a few hours and the technicians arrived on time and were polite, efficient and tidy. The price was competitive and communications were good. I wish I had had this done before the pigeons arrived! They have now moved on. More...

Reviewed on TrustPilot

8 August 2019

From the moment I made a online enquiry I was impressed with their professional approach to me as a potential customer. The process of installation was explained in detail and the actual work was carried out in a competent manner.The two chaps who carried out the installation of protective netting around my solar panels using strong first class material, were affable, courteous and they left the premises in a clean and tidy state.I shall certainly recommend this Company to others.PJG More...

Reviewed on TrustPilot

31 July 2019

There were hiccups, weather and height mainly, but all were sorted out professionally and with understanding and politeness. Fabulous communication with all parties.I don't mind spending the time composing this for others to see when the job was so well done. It took the pigeons two weeks to realise they could not get under, and now I have silence and a clean garden.Well done and thank you More...

Reviewed on TrustPilot

15 July 2019

Excellent service throughout. Pigeon proofing solar panels was initially explained in detail. Installation on the agreed date was expertly carried out with no problem at all. I thoroughly recommend the service of this company. More...

Reviewed on TrustPilot

11 July 2019

Absolutely brilliant. Fantastic customer care and such great response to our situation. The technician listened to my worries and concerns and gave me all the best advice to avoid any future issues. I will certainly use again if the time came and would recommend these experts to anyone. Thank you once again. Marc - Ramsgate More...

Reviewed on TrustPilot

29 May 2019

A great service - would recommend them - easy to book on time and efficient.

Reviewed on TrustPilot

13 May 2019

Had the parts on the shelf for my 18 year old Skoda and open at the weekend

Reviewed on TrustPilot

29 April 2019

Great Service Would RecommendBed bugs is a seriously stressful problem. I found this company particularly easy to deal with. They provide a lot of information and information of what to do before their visit. We had two specialists arrive for a heat treatment and they worked hard all day and explained the procedure thoroughly. They were very respectful in my home and carried out the works. Unfortunately for us, as bed bugs can be difficult to get rid off we did have to call the company back out. For this, they do ask for a photograph of a bug which we provided and they revisited within a week. Once again, they were very nice to deal with and very friendly, no problems trying to arrange a revisit. I'm hoping this is now the end of a nightmare! Warning to others: Check your suitcases when returning from holidays abroad! More...

Reviewed on TrustPilot

27 April 2019

Great Knowledgeable staff. Recommended for alot of aftermarket parts. I'm never using euro car parts ever again. ?

Reviewed on TrustPilot

18 April 2019

Great Parts, Great Service.

Reviewed on TrustPilot

6 April 2019

John came out twice to deal with our rodent problem in Deal. The day after he had left traps in the loft our unwanted visitor was dispatched, He stayed in touch by text and 'phone between the visits and was excellent at supporting us. He was thoroughly professional, cheerful and explained clearly what we needed to do and why. We cannot commend him highly enough.IF we were to have a return of the rodent, we would have no hesitation in calling in Pest Professionals and John Smith. More...

Reviewed on TrustPilot

5 April 2019

We have had our solar panels bird proofed recently by Pest Professionals/ British Bird Control, having had pigeons roosting under the panels. They have done an excellent job, removed all debris and cleaned the guttering before installing the wire mesh protection around the panels to prevent further problems with birds, etc.The team, led by Paul were punctual, polite, friendly and worked hard to get the job done to a high standard on time, giving us total satisfaction and peace of mind regarding the work done, and the knowledge that the problem has been solved. 5 star service! More...

Reviewed on TrustPilot

5 April 2019

Very polite staff was on time re assured me as to how treatment worked and I would highly recommend

Reviewed on TrustPilot

1 April 2019

John was very nice and helpful with our mice issues and gave us advice on how to discuss our problem with our agency. Would definitely recommend them!

Reviewed on TrustPilot

1 April 2019

Great company to deal with. Straightforward quote prompt service and an excellent professional installation

Reviewed on TrustPilot

1 April 2019

Great service from pest professionals especially John Smith (technician) who arrived on time and called me before hand to make sure the time was still ok. Once he was here he explained exactly what he was going to do today and going forward with the mice i have. Would highly recommend pest professionals especially John Smith More...

Reviewed on TrustPilot

12 March 2019

So this is an add on to my last review about pest professionals this an amazing company especially john smith his continues Advice on how to deal with problems relating to our block mice problem is amazing if you use this company i would highly recommend that you ask for john smith . Thanks so very much for seeing me through this trying time.Sincerely susan Grandfield More...

Reviewed on TrustPilot

1 March 2019

The team arrived at the time they had arranged (slightly early) were polite and friendly and immediately got on with the job. They moved some items to help them gain better access and moved them back afterwards. The job looks clean and is exactly what was promised. More...

Reviewed on TrustPilot

22 January 2019

Very happy I chose this company, Mark sprayed insecticide through the outside of my wall vent to kill the wasps, then returned after a couple of weeks to very capably remove the large nest which was entirely filling the cavity with the minimum of fuss and mess. Then attached fine wire mesh to the outside of both wall vents with silicone to prevent bees or wasps taking up residence again in future. Great service, would highly recommend. More...

Reviewed on TrustPilot

13 December 2018

Very good. Honest, helpful, informative and kean on price too. Got rid of my issue with mice in two visits and included proofing. Mark was polite and efficient.

Reviewed on Yell

22 November 2018

Repeat visit after 18 moths from John Smith excellent communication and explanation of each stage. Very high quality of service for reasonable price. After horror having rats nest in the kitchen walls thanks for Pest Professionals all of this is distant history now. Definitely will use this service again and Highly recommending! More...

Reviewed on TrustPilot

22 November 2018

Repeat visit after 18 moths from John Smith excellent communication and explanation of each stage. Very high quality of service for reasonable price. After horror having rats nest in the kitchen walls thanks for Pest Professionals all of this is distant history now. Definitely will use this service again and Highly recommending! More...

Reviewed on Yell

13 November 2018

Prompt and excellent assessment. Efficient. Excellent customer service. Thankyou. More than happy to leave workers in the property. Conscious of security and left property immaculate. Highly recommend. More...

Reviewed on TrustPilot

2 November 2018

Very good service, polite and good value

Reviewed on Yell

20 September 2018

Completely detached from online sales. My 60% discount foes not work unless I stand at the counter and order on my phone. Ridiculous seems I still have to pay in-store . Same as all motor counters, 1 person on the desk with a queue of people waiting 20 minutes to be served. More...

Reviewed on TrustPilot

14 September 2018

Their service was so good I just had to comment. Colin was very friendly and helpful regarding my solar panel pigeon problem. He gave me a very good quote immediately and we arranged a date. It seemed too easy. They had to re-arrange the date but the secretaries were again very pleasant. Ryan and Mark visited me. Again they were friendly, knowledgeable and tidy. I hope this firm continues with it's re-assuring service.Thank you More...

Reviewed on TrustPilot

21 August 2018

Expert advice and flea problem dealt with efficiently and within one visit - I can’t recommend enough! I only wish I had gone to them first as we had multiple visits from another company with no resolution to ongoing fleas. One phone call & one visit with pest professionals & fully resolved. Excellent. Thank you! More...

Reviewed on TrustPilot

27 June 2018

John our Eng was absolutely fantastic Knowledgeable and really helpful Thank you all very much

Reviewed on TrustPilot

22 June 2018

Good service , a good alternative to euro car parts.

Reviewed on TrustPilot

20 June 2018

Thank you for a first class service! From dealing with the front office (who sent out confirmation text messages) right through to the follow up call from the technician to who treated the issue, to check that all was well. Pest Professionals do exactly what they claim - it was so nice to hear someone say "I will call you back sir" and then actually do it rather than you having to wait weeks for a call back, or end up ringing back yourself. Very thorough, very professional and very knowledgeable about the particular pest issue I had. I would have no hesitation in recommending these guys to anyone. More...

Reviewed on TrustPilot

18 May 2018

Had what I wanted, even though the main dealer didn't. Not expensive

Reviewed on TrustPilot

18 May 2018

Staff are very helpful and know there stuff, delivery times are very good to

Reviewed on TrustPilot

18 May 2018

Has the great advantage of being open sat pm

Reviewed on TrustPilot

Q&As

The variety - you never know what you are going to come across - and the interaction with customers.

Being my own boss and moulding the service into something I would be happy to receive.

I think we offer a really good service - we always take time to explain in detail both the pest problem (which can be fascinating!) and the treatment.

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