Bristol / London
Peppermint is a digitally focussed strategy and creative agency. We have worked client side and agency side so know the ropes. We're obsessive about great work and great results.
8 customer reviews
Victoria Armstrong
Web Design
Peppermint really listened to what I wanted for my new website and made it happen. They tranformed my web presence entirely, giving the brand a professional, contemporary look with great functionality. They were knowledgable and resourceful, adding huge value throughout. Working with them was a pleasure and I thoroughly recommend their services. More...
Zoë
I love working with Peppermint, they're a smart bunch and easy to get on with
Jack
As a relatively small, local company, we were looking for a marketing agency that would work with us as an extension of our team, rather than as a supplier. We’ve certainly got that with Peppermint and have been really impressed by their attention to detail and the fact they genuinely care about the results of their work. More...
Shehan
Business Consulting
Brilliant service, highly recommended
Ben
I would highly recommend working with Peppermint. It was a big investment for us to refresh our website but we’re delighted with the results and we’ve continued working with Peppermint on an ongoing basis.
Kim
I’ve been really impressed with Peppermint, and in particular, in the way they haven taken such a strategic view to solving our business challenges.
Sue
The best thing about Peppermint is the people. They are extremely responsive and a pleasure to work with!
Myles
Peppermint are meticulous in their approach, they really took the time to understand our business and
what we were setting out to achieve.
Their customer focused approach has been a breath of fresh air. Thanks guys, keep up the excellent work.
More...
What makes a great website?
We like to keep things simple - a customer focussed approach built around the business outcomes you need.
We start by working with you to understand the goals for the overall site and each of its pages and then work back to define the right customer journey to meet them.
Our view is that there are far too many websites built around over-engineered navigation and unnecessarily complicated structures.
So customer first and outcomes focussed is our mantra.
What questions might you ask a client when starting a new project?
We like to answer six key questions before we start work.
If you can answer them immediately then that’s great, but if not, we would work through them with you.
There are three key business questions:
1. What are you trying to achieve and by when?
2. What is the business context - your current position and your key competitors?
3. What does success look like?
And three equally important practical questions:
1. What are the timings?
2. What is the budget?
3. Who are the key decision makers?
What do you love most about your job?
Easy - we love to solve business problems for our clients. And the trickier and knottier the problem, the more fun we have solving it.
We are a small, highly enthusiastic team with expertise in strategy, design, web development, and digital marketing.
We are down to earth and pragmatic but obsessed with finding great answers within the budget.
We’re all about teamwork, both internally and with you and your team.
No prima donnas here at Peppermint, ever.
What inspired you to start your own business?
We launched Peppermint to be the agency we dreamed of hiring when we were client side!
We know from years of experience that good ideas cost the same as bad ideas. There are too many agencies not focussing obsessively on the outcomes their clients need, worrying instead about the niceties not the necessities.
We are obsessed with pay back and everything it takes to deliver that - from the right strategy through to the smallest executional detail.
Why should our clients choose you?
We offer smart, strategy driven creative solutions for big and small projects.
We are results oriented which is why owner operators love to work with us.
We are small and nimble, so cost effective business partners.
We are highly experienced with years of experience both client and agency side, which means that there aren’t many marketing problems we won’t have faced before.
We will always spend your money as if it was our own.