About
We Provide PC, Laptop and MAC Repair Call out Service for Home and Business users.
We Also Provide CCTV Cameras with full Kit and compltete Installation for Home and Business customerw.
We also provide all sorts of IT services including Computer Network build and repairs, web building and New and refurbished PC,Laptop and MAC
selling.
following is details of our services:
IT Helpdesk Services
IT service desk covers the following:
• Technical support service to cover key products and applications Dedicated or shared solutions
• Incident resolution within agreed timescales
• Call logging, contact validation and progress monitoring
• Problem management
• Change management
• Remote support
• Real-time reporting and regular call reporting and analysis
• Service provision - 24 hours a day, 365 days a year
Benefits of IT Helpdesk
Our IT help desk offers businesses of all sizes a range of advantages, including:
• An improvement of service levels through the use of industry-standard service methodology that ensures best practice
• Out-of-hours assistance without the need to employ more staff
• Removing the burden of operational day-to-day support from current IT staff
• Access to multi-skilled experts who are based in a remote call centre, allowing for additional protection in the event of a local incident that makes access to the business's resources impossible
• Optional remote management and monitoring service, which provides remote monitoring and repair of critical systems 24/7.
• Improved business continuity
• Improved efficiency
• Reduced operating costs
Computer Hardware / Software services and solutions:
Desktop and laptop hardware repair and solutions:
Desktop:
• On demand system building from scratch (depending on customer hardware/software requirements)
• Gaming PC building
• Office Desktop building
• Home PC building
• Repairing and troubleshooting Desktop hardware and software from any level.
LAPTOP Repair Services:
• Screen Replacement Fitted..................... From £65(Price may vary depending on screen size)
• Replace Power Charging Pin........ (Price may vary depending on Laptop Brand)
• Repair PC main board and Graphic Chips............ (VGA Graphic Card Reflow, Solution for graphical issues in laptops)
• Keyboard Replacement fitted............................. (Price may vary depending on laptop brand)
• Laptop DVD+/- RW......................................... (Price may vary depending on laptop brand)
• Original Branded Chargers from....................... (All Major brands: HP, Toshiba, Fujitsu, Dell, Sony Acer, etc)
• Apart from these we repair all sorts of Laptop hardware issues regarding mother board and components.
• We also dealt in provision of new Laptops in all major brands with latest specifications.
Software Solutions:
• Operating System (O.S) Scratch Installation, Configuration and Troubleshooting (Win7, Vista, XP, 2000, 98, Mac (Lion, Leopard, Snow and rest ), Linux (Fedora, Ubuntu, Red Hat))............................................. (depending on O.S)
(We also provide Operating System OEM Licences ..... Prices vary depending on O.S required)
• Data Backup and restore to the new installed Operating System........ (depending on data size)
• Data Recovery Solutions from very deep level........................ Data destruction level and data size.
➢ HDD Formatted recovery
➢ Partition Recovery
➢ Application and File recovery.
• Antivirus and security solution for your PC.... Deals in all ant viruses Installation, Configuration and Support including Norton, MacAfee, Bit defender, Kaspersky, AVG, Avast and rest.
• Operating system and software Mirror solutions (Creates O.S and Software backup of main hard drive on to secondary hard drive, Data Backup and fault tolerance solution)........
• .Email recovery , Backup and restore Solutions including MS Outlook, MS Outlook 2003,MS Outlook 2007,MS Outlook 2010, Outlook Express
On Site Services (Customer Premises Support):
On site visit:
You will give us a call and we will be at your door step in no time. We provide all sorts of IT services from miner to major level to home and corporate users.
. Broadband issues Resolution.
. Broadband Solutions (Bandwidth Management)
.Troubleshoot and Solve all sorts of Customer end issues from Internet provider (BT, Virgin, .Sky, Talk Talk, and rest. )
.Network Solutions (LAN/WAN)
.Network Printing
.Computer Network Building from Scratch
.Wireless and wired Printers Local PC and Network Installation, Configuration and troubleshooting.
.Email recovery , Backup and restore Solutions including MS Outlook, MS Outlook 2003,MS Outlook 2007,MS Outlook 2010, Outlook Express
. Network Email Configuration.
.Wireless and Wired network solutions and services from Installation, Configuration and troubleshooting levels.
. Data backup and remote access solutions for your home and office data to be accessed any where remotely without any delays.
(Very effective for Data protection and Instant access)
Network Server Solutions and Services (Corporate level) :
We provide all sorts of network services for various servers which are as under:
• MS 2003 , 2007 Server
• Domain Controller and Active Directory Server..... For making a network Server/Client Infrastructure where Server handles all the clients and you can control, monitor and provide network services to local are Network(LAN) Clients.
• MS Exchange Server 2003, 2007........................ Internal Email server, Where You can manage your own email domain to act for email services through which you can send and receive emails internally and over the internet worldwide.
• MS ISA (Internet Security Acceleration Server).............. This server is used to share internet services over the network , We can configure, control and manage the internet services and bandwidth with this server. Most of the big client networks and internet cafes with large no of clients use this server. This server also provide higher level of network security.
• MS Proxy server. ... Internet sharing server , same as above with low cost and limited features.
Local area network(LAN) and Wide area network(WAN) solutions:
We provide all sorts of LAN and WAN solutions
• Initial ground work which includes network cable layout
• Hardware provision
• Network Designing and layout planning
• Server and client setup
• Final Testing
IT infrastructure design
• 24/7x365 days monitoring and support of organizational systems
• Automatic OS fixes and patch management
• Automatic anti-virus update
• Remote backup and Disaster Recovery
Virtual Private Networks (VPN)
• By using a Virtual Private Network (VPN), your staff at remote sites will be able to access data which is held on servers in the central office as if they were connected directly to the network. They can be set up to connect remotely to head office servers securely and safely via the Internet. All the remote VPN users can use the company network as normal: they can access data, they can print,they can send and receive emails, they can access network resources or connect to a database at work.
Wireless Solutions Solutions
• Initial site survey and testing
• Designing of wireless networks
• All Wireless Hardware Supplies
• Complete Setup i.e. software and hardware
commercial software solutions
Commercial Software
We can deliver a vast range of software products from well-known established companies such as Microsoft (Windows 9x, XP, etc.) Symantec (Norton Antivirus, etc.) and Sage, as well as from less well-known companies with great and innovative products.With such a huge choice of products on the market, with many overlapping features, choosing the right configuration of software and pricing options can ensure your activities and e-business projects get off to a quick and economical start.
Our consultants are ready to help you choose the right software solution that suits your needs.
Digital security system
CCTV camera solutions including:
• Remote access of live video at anywhere out of your office premises
• CCTV cam installation and Configurations.
Computer System Solutions
We offer the industry's highest-quality products at the lowest-possible prices. Our goal is to provide you with a high quality service which cannot be found elsewhere.
Remote Maintenance and Support
• 24x7, 365 days a year
• Phone Call Escalation
• Real Time Monitoring
• Expert Server Analysis
• Patch Troubleshooting
• AV/AS Troubleshooting
• Automatic OS and Anti-virus fixes and management
• Network monitoring
• Critical Alerts to System Administrators
• Disaster Recovery and backup include full system restore
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