locationDurham, North Carolina, DURHAM

(7 Reviews)

The Tidy Maids offer residential and commercial cleaning services to the Durham, Chapel hill and surrounding areas. Reviews Reviews

Review of by Laura Bisogno
1 17/03/2018 Laura Bisogno

Would give this company zero stars if I could. Paid for a deep cleaning. Received a VERY light cleaning and did not complete even half of the services we agreed on. They are extremely incompetent, rude, and unprofessional. Do NOT waste your money. There are better and more affordable cleaners in the area.

Review of by Sue Hudson
5 27/02/2018 Sue Hudson

Great job and management is top notch. Dara answered all of my questions and was accommodating. Will recommend. :)

Review of by Chris Carter
2 09/09/2017 Chris Carter

The quality of the service was highly dependent on the cleaners for any given visit. Some cleaners were great and very thorough, some were not so good and the house was not well cleaned. The bigger problem is that there were multiple occasions in which my cleaners were late and I was not called. It seems that the service over books the cleaners based on the frequency of this occurrence. Office staff wasn't very apologetic when this happened....they honestly just seemed annoyed that they were having to deal with annoyed customers. Overall I think this is a poorly run company that isn't pleasant to work with and the quality of the cleaning service was just too inconsistent.

Review of by Richard Jaimeyfield
1 12/07/2016 Richard Jaimeyfield

This "cleaning" service was a BIG disappointment. They left dirty unshaken rugs all over the house in piles. They left major areas not dusted, puddles of water were left on the floors of our living room and in other places around the house. Don't waste your money on this company, they make offers they DO NOT deliver on.

Review of by Carrie Dombeck
5 09/06/2015 Carrie Dombeck

I discovered this company through a LivingSocial deal and have been very pleased with the level of service they have provided. Due to unforeseen circumstances, there have been a couple of times when I've had to change my cleaning schedule, and the owners have always been very accommodating and easy to work with. The cleaners themselves do a great job! My favorites are Sandy and Tammy because they are able to get an amazing amount done in an hour and a half, and they are very thorough and detail-oriented, but I've never had a bad experience with any of the cleaners that have been sent from the Tidy Maids. I also really appreciate that they always remember to call me about half an hour before they'll be arriving, since their daily schedules vary, which allows me enough time to get home to meet them. Great service + a sparkling clean house = a happy customer!

Review of by Judy Pflug
5 15/05/2015 Judy Pflug

I look forward to the Tidy Maids coming every other week. Sandy, the lead maid, is a wonderful, caring person. She and her co-worker do a great job and get so much done in an hour and a half. My house sparkles after they leave. I have had some medical problems and have fallen asleep during their visit. They leave quietly so they don't wake me up. I appreciate their kindness and understanding.

Review of by Anon. Anon
5 13/05/2015 Anon. Anon

I highly recommend this company. The cleaning crew does a great job, but more importantly the personal service from the owners (Paul and Dara) is unlike any other service. They are so responsive, flexible, and go above and beyond to make sure their customers are happy. I've worked with a lot of cleaning services, this one has been the best by far.

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