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Park Direct Gatwick

Park Direct Gatwick locationLondon, England

Park Direct Gatwick contact details

Park Direct Gatwick Details


3 (Based on 21 Reviews)

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Park Direct Gatwick Company Description

About Park Direct Gatwick

We are committed to provide best meet and greet parking service at the best possible rates. With our excellent track record and pedigree, you can be sure we will take care of you and your car. Our number one goal is to make your visit as seamless and enjoyable as possible! Book online and get cheapest rates.

Park Direct Gatwick Reviews

Park Direct Gatwick Reviews

Review of Park Direct Gatwick by PAUL
5 12/10/2016

Used them few times, never had a problem. Sometimes phone is busy but if you try couple of times then you can get through ! i think the price was quite reasonable and service was good too, so good value for money...

Review of Park Direct Gatwick by J BLAMIRE

This review has been reported. We are currently assessing the review in accordance with our reporting processes.

Review of Park Direct Gatwick by pearson
1 06/10/2016

I had to dial around 8 times over a period of about 15 minutes before arriving at Gatwick before anyone picked up the line. On our return again I had to dial several times before the line was answered. the car took 40 minutes to be returned - not 25 as advertised .

Review of Park Direct Gatwick by jamie
5 05/10/2016

quick reliable and friendly service. definitely recommend them

Review of Park Direct Gatwick by Mrs Patel
5 30/09/2016

Thanks park direct we had 2 cars both picked up n returned on time north terminal car park is too tight I hope in future you should change the meeting point

Review of Park Direct Gatwick by Kerry Fermor
1 30/09/2016

DO NOT USE THIS COMPANY. My car has been crashed whilst in their care and I am having absolutely no luck hearing back from management about this. It's been well over 10 days and I am being ignored. I have no idea what they were doing with my car whilst I was on holiday but I'm disgusted. Please look elsewhere for parking.

Review of Park Direct Gatwick by Maria Silva
1 29/09/2016

Hi park my car for ten days, service on arrival not good taken 40 minutes to get to me, staff smelling of alcool, not checked any ID or booking, check the car i sign and not conversation at all, on way back great staff, but car damaged , supervisior that nigth came in less then 10 minutes very polite and professionsl, taken photos and a report , gave me number to ring next day, rand next day and email adress given to complain, 2x days later no replay from youselfs, so rang and spoke to Mr Das withc again give me at email adress , i email them twice so far and 7 days later still no replay, i will ring them again today,
Booking reference 110916SILV832PD

Review of Park Direct Gatwick by Dan
4 23/09/2016

I stayed with my family at Hilton South terminal before travelling and they cater my need picked up my car from Hilton. Very friendly. On the way back had to wait little more than 20 minutes but understandably it was rush hour however they paid my exit ticket as to compensate the delay. will def use them again

Review of Park Direct Gatwick by Debbie
5 23/09/2016

excellent service, on time delivery plus they offered discount code for future bookings

Review of Park Direct Gatwick by Ashleigh vella
1 20/09/2016

Hi no attack I have photos could I please have the email or phone number. Did try to contact privately thought facebook messager with no response.The booking is in my partners name.

Review of Park Direct Gatwick by Park Direct
5 20/09/2016

Dear Ashleigh Vella,

Please contact customer services because we HAVE NOT found any booking with your name. Or we will consider this another attack on our brand just like few of the reviews below.

Customer Services

Review of Park Direct Gatwick by Park Direct
5 20/09/2016

Dear Phill,

Thanks for writing a review for us and We are very sorry for the inconvenience caused to you. However, as you mentioned yourself your tyre was low on air in this case we have had to arrange the tyre inflator and make sure your vehicle is road worthy prior driving it. It took some time but off course this is not in our control. we only drive the vehicle once customer calls us to arrange collection. Also you have mentioned an extremely well point to use well reputed brand. No problem if you are happy to pay £150+ a week that is up to you rather paying considerably low with us but even if there something goes wrong you will STILL have to wait because they will still fix the problem before coming to you.
Also why dont you just have a look on some of the reviews from customers about the service they received from "REPUTABLE BRANDS". Then you will realise that problem happens with all of us and the best thing to do is to talk with the customer services or at least send us an email before writing up a complaint on a public forum. We are not a company where if any problem occurs to you and we reply with a standard copy/paste material. We go through each and every complaint and gets it resolved. Should you have more concerns, please do not hesitate to contact our customer services.

Review of Park Direct Gatwick by Ashleigh
1 18/09/2016

Also my phone charge has been removed from where I left it and put in use and found my other belonging on the floor my boots been rooted through. I never complain but I'm really annoyed.

Review of Park Direct Gatwick by Ashleigh Vella
1 18/09/2016

I have a lovely new dent in my car along with mc Donald's rubbish I never had!! Wouldn't recommend!

Review of Park Direct Gatwick by Phil
1 18/09/2016

Very poor service on return delivery

Waited almost an hour-
Was called 25 minutes after initial call to say driver needed to put air in tyres!
Questioned driver on pressure etc-not convinced!
Fact is vehicle would of been moved in advance and checked - so not to confident that was reason for delay.

Also there was a McDonald's cup inside , that we didn't leave...

Not to mention they write inside your window with collection date and can't be bothered to remove it-

Luckily went in McDonald's at Gatwick and managed to get napkins water to scrape it off!

All in all was 75 minutes from call before we could drive off.

I have used a number of meet and greet's.
This was cheap ,but can see why.

Pay the extra few pounds and pick a more recognised company.

I will

Review of Park Direct Gatwick by Park Direct
5 03/09/2016

Karen Jolly,
Can you please send your experience in words on i will look into this matter for you because i HAVE NOT received any formal compliant from you.

Review of Park Direct Gatwick by Park Direct
5 03/09/2016

Dear Harri, We offer meet and greet parking and all the cars are stored at different company's car parks on different time of year. Our car parks are NOT parked marked and we DO NOT claim any big words what we claim is Affordable pricing which is true at any time. We do not intend to give the address of our car parks to potential customers and not just us the whole meet and greet industry do not give addresses of car parks reason being the cars stored are private properties of customers and we do not want anyone to gain access to the site except members of staff. Regarding TV Program you are absolutely MISGUIDING other users of this website, All episodes are available online and can be accessed at and no where PARK DIRECT GATWICK been mentioned.

In the end i would like to encourage you for the next time please give honest review and before blaming please give all the evidence so that members of public be aware what they are paying and what they are getting.

Should you have more questions, please call 0333 5777 088 and please give us your booking details because so far we HAVE NOT found your booking at all.

Review of Park Direct Gatwick by Karen Jolly
1 01/09/2016

Only gave it a star as none wasn't an option. Unimaginably terrible and inefficient service. Never, ever, ever, ever use them if you get the chance. Rude, unhelpful and I imagine their address remains a secret for a reason..........

Review of Park Direct Gatwick by Harri
1 31/08/2016

Just been informed that this company was on fake Britain, not sure if I want to believe this but there is no address as to were your car will be parked, like all of the other companys

Review of Park Direct Gatwick by Park Direct
5 24/07/2016

Dear Lisa, Sorry for inconvenience cause to you. However, you can find all the information on 'How It Works' tab. Also after 00:00 your parking expires and We can not take card payment reason being Office closes in night. Its all mention in Terms & Conditions. Should you need any further information on these charges, please call our customer services. Thanks

Review of Park Direct Gatwick by Lisa
1 27/06/2016

Terrible. Wont ever use again. Wasn't told about extra car park charge until after booking. Then another charge because we were delayed. Wanted us to pay the charge for the delay in cash. I am disabled & they were just so unhelpful.

Park Direct Gatwick

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Google Reviews of Park Direct Gatwick

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Review of Park Direct Gatwick by Blue Angel Jewellers
1 month ago

Awful service, they damage my car bumper and then they were saying go to website and email i did email since then i having hear anything. made my car dirty as possible.
and they drive my car more than 15-miles..

i would not recommend this park service to anyone who wants there car to be in good condition.

unprofessional stuff.

Blue Angel Jewellers
Review of Park Direct Gatwick by Stuart Bottell
1 month ago

Awful experience. Called 25 mins before arrival as instructed, only to have to wait for almost 30 minutes for driver to arrive. Another guy had been waiting an hour for the same company. When my wife called to see where the driver was, she was talked to in a very rude manner about how she should have called before arrival - which we did.
Eventually driver shows up, and when asked where has he been, he blew up at me, shouted at me and threatened to leave without my car. Not even an apology. Anyway, finally the car got taken away.
Upon arrival back to Gatwick, we were asked to make our way to the North terminal instead of South (where we landed) due to an accident, which was understandable. However, when the driver was finally able to get to the car park to drop the car off, they had left the keyless entry key at the office and driven to us without it. We then had to wait even longer for the key to be brought to us.
Definitely would never use this company ever again!

Stuart Bottell
Review of Park Direct Gatwick by Nick Clark
3 weeks ago

My car was returned filthy in the footwell (must have been parked in a field), a dirty coffee cup was left, and mess all over the windscreen and dash board where they must have marked the car with a pen to identify it. Not impressed with this company and I will not use them again. You should not get back your car in a worse state than what you gave it to them in....

Nick Clark
Review of Park Direct Gatwick by HARIF KHAN
1 month ago


I won't recommend to park there.
Unprofessional stuff.

They Have no number to complian or talk to someone preofissional over the phone, I have sent email and attached pictures of my damage car, I have called many times but looks no one is answering.

Review of Park Direct Gatwick by Janine Bresnick
2 weeks ago

Terrible. An hour late delivering back to me with the excuse the driver was pulled up by the police. Then I noticed a big chip on passenger door. The driver told me not to worry it was just a scratch. It's not it's a chip and currently corresponding with them about the repair

Janine Bresnick
Review of Park Direct Gatwick by Andre Knight
2 months ago

Returned from a two week break. Had to wait over 50 minutes at midnight for the car to be delivered to Car Park 5 at Gatwick. Delivery driver eventually arrived, parked the car in a lane of the car park and not a bay (thereby obstructing other car park users), demanded that I signed the handover form, gave me the keys and disappeared! On driving away I noticed that the nearside wingmirror had been smashed and in subsequent daylight have ascertained that the door mounting of the wingmirror unit has also buckled! I have today emailed this company asking for their assurances to fix the damage. No reply as yet. I am now having to pursue repairs to my car through my insurers as the wing mirror is now hanging off the car!

Andre Knight
Review of Park Direct Gatwick by Flora Papanicolaou
1 month ago

This company lost our key fob and our air-condition no longer works!? You cannot lock the car without it, so it must have stayed open for our 10 day holiday. They brought it back filthy, I dread to think where they parked it. Have called to ask to speak to a Manager on several occasions, still waiting for them to get back to me.

Flora Papanicolaou
Review of Park Direct Gatwick by Edward Jason
2 months ago

Always get fast service and excellent helpful drivers. I never wait more than a few minutes and my car is ready and waiting for me when I return.Keep it up.

Edward Jason
Review of Park Direct Gatwick by Eamon Walker
2 months ago

Quicker and easier than standard airport parking and cheaper as well. Would use them again when we fly out of Gatwick!!

Eamon Walker
Review of Park Direct Gatwick by Nex Zone
5 months ago

very reliable and on time pick up and on the way back it was smooth. highly recommend these people

Nex Zone
Review of Park Direct Gatwick by Andrea Bent
2 months ago

Really efficient, affordable parking. Thank you.

Andrea Bent
Review of Park Direct Gatwick by ali bukhari
4 months ago

Great service... Very reliable

ali bukhari
Park Direct Gatwick on Google Maps

Park Direct Gatwick Location

Office 221, Regency House, 91 Western Road,, Brighton BN1 2NW

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Services provided by Park Direct Gatwick

Park Direct Gatwick Services

Valet Parking

Valet Parking is a simple process in which a valet from the parking company parks your car for you. In this service, people don't need to search for the parking space by themselves. Valet takes control of customer's vehicle and parks it at the reserved spot. Parking Direct Gatwick is always serving all clients with friendly valet parking service.

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