Swindon, Borough of Swindon
5 customer reviews
Sam
I am honestly so disappointed with Alan it is unbelievable. I can honestly say the workmanship is so poor I am having to rip my bathrooms out and start again.
Please make sure you read before hiring.
The worst work I have ever seen
The problems were as follows:
Main Bathroom Problems:
Tiles are very uneven and ridiculously raised on the areas you replaced.
Various Tile chips especially in the replaced areas. (i.e sink still has a chipped tiles even though it has been replaced 3 times)
Replaced tiles at the back of the bath rough, scratched wooden plinth and falling apart
Silicone issues need redoing also covering up poorly cut tiles that need replacing
Grout issues
Damage to the bath
Damage to the shower unit (Matt black scratched off screws)
Possible Bath Leak
Previous Toilet Leak that has damaged our kitchen ceiling which has been spray painted and it does not cover the mark and is all over the walls.
A mess made of the walls and damage all around the sink.
Scuffs to the bathroom door.
Poorly screwed holes in the cabinets exposing the wood.
En-suite Bathroom Problems:
Tiles are very uneven and ridiculously raised
Various Tile chips especially in the replaced areas.
Grout is poor and needs fully redoing
Silicone issues need redoing also covering up poorly cut tiles that need replacing and poor previous silicone
Damage to the shower enclosure holes that are exposed.
Damage to shower pan hole and scratches all over
Leak in the shower tray coming through the floor may be the hole that has been siliconed
A very bad mess made of the walls, skirting board ,damage all around shower enclosure ceiling and under sink.
Poorly screwed holes in the cabinets exposing the wood.
All in all you have not provided the service you were paid for at all.
The only solution that I can see is ripping out the bathrooms and starting again which will come at a considerable cost.
I gave Alan three chances to rectify both bathrooms now and he failed to deliver what had been required and caused more damage.
I was very fair with Alan and just wanted my money back that I had paid of £778 even though it was as going to cost over 2 times the amount to rectify.
Alan then agreed to refund me the £778 As I had paid him for half the work on the basis he rectified the problems but never did and only made it worse. He issued me a credit note and then I still have not received this since it was agreed in July and I am currently having to go through a legal battle to resolve.
He cannot be trusted in the slightest. I am still awaiting 2 months since our last correspondence that he is ignoring.
Is such a shame and disappointment and has caused my family great stress and has cost me a fortune.
I would warn everyone against this tradesman as his work is poor and the damage he caused is so careless. Also the worst trait is his morals on how he operates and deals with things. Unfortunately people for me should have morals and integrity.
If Alan would have stood by his word we would not have been in this position.
If I could of attached pictures and emails I would have done as these speak enough to not even write a review.
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Karl Williams
Quality workmanship and always a pleasure to do business with.
Reviewed on Facebook
Wendy Kirby Was Charman
Massive thanks to Alan for making such a huge difference to a dreadful room, he was really friendly and super efficient . Great workmanship and i would highly recommend .
Reviewed on Facebook
Conor McAstocker
Quality service with a polite professional attitude.
Very reasonably priced. Would give 6 stars if I could.
Thank you Alan the bathroom is perfect.
Reviewed on Facebook
Dave Oates
Top man top tradesman
Reviewed on Facebook