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Paragon Motors

Kelowna, BC

(34)
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About

We reduce your car repair bills with a predictive maintenance plan that is unique to your driving habits. You will never buy a service prematurely and you will know exactly when future services are due. Our goal is to add years of life to your vehicle while preventing unexpected and costly repairs.

Address: 1791 Baron Rd, Kelowna, BC V1X 6C3, Canada

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Reviews (34)

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5/5

34 customer reviews

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25 October 2019

Paragon Motors went above and beyond for me!It was my first time at the shop, and they got me in ASAP after calling! I'm from out of town and was scared to find a reliable mechanic at a good cost, as I am a student! They made sure everything in my car was up to shape! Even doing more than I expected! Replaced and re-did so much on my car, in no time at all!They saved me huge money on quality parts and my car has never driven better! All the staff is very kind and take the time to conversate their thoughts and possible solutions to the problems! More...

Reviewed on Yelp

11 October 2019

Rick and the boys at Paragon have taken care of my BMW for years and I won"t take her to anyone else!! Knowledge, experience, integrity, helpful, friendly . ... that's what you can expect every time! More...

Reviewed on Facebook

11 October 2019

They are personable and knowledgeable. Timely repairs and will find whatever parts are needed and give you a choice( if available) for oem vs jobber. Highley recommend them

Reviewed on Facebook

18 February 2019

I've never been more motivated to write a review than this!  My wife came off the Coquihalla from Vancouver with some car problems and couldn't find a place open on Saturday that could help her.    She found Paragon Motors who showed her kindness, respect and understanding.  They fixed the problem quicker than expected and cheaper than expected.   I am so grateful that businesses like these still exist.  I soooooo appreciate them treating my wife so well in her time of crisis. More...

Reviewed on Yelp

14 May 2018

Made many calls one morning for an emergency repair...Drew was the only one who said he would find the time to check my GlassSlippers business vehicle immediately. ..much to my relief Service is courteous and friendly ...mechanics are top notch Specialty Coffee bar is Fresh & Free....anytime! Because of their kind "save my bacon" understanding ...I booked an immediate appointment to have a 2k problem fixed Too bad other guys ...Im stuck on Paragon! Thank you Drew, Mike & Rick More...

Reviewed on Better Business Bureau

8 May 2018

Prompt and practical advice and service on our company vehicle at *****************. Our client schedule was tight and Paragon accommodated our schedule by having our car ready early!! Thank You

Reviewed on Better Business Bureau

6 May 2018

My clutch broke down on a roadtrip and I didn't have much time to spare. I called paragon off the ****** search engine and they got me in right away. The car runs great! The service here was impeccable. Most places you expect to get the hard sell on other work you don't need. Drew made me feel very comfortable about my repairs and I walked away happily knowing that my car was in good hands. More...

Reviewed on Better Business Bureau

4 May 2018

I had less than average experience with the dealer. Paragon Motors were easy to talk to, they addressed my concerns and did the work promptly. Also no price shock. Thanks to Drew and Rick. More...

Reviewed on Better Business Bureau

17 April 2018

I can't say enough about the professionalism this group has. Drew, Rick and Mike all had feedback and interacted with me through the whole process while some fairly serious issues got handled. I have never had a more comfortable experience in an auto shop, there was zero pressure to do extra but a lot of suggestions of what should/could be done backed with tons of knowledge. There is a reason these guys are #1!! I found my garage in town. Thanks a million guys!!!! Rick C**** More...

Reviewed on Better Business Bureau

27 March 2018

I have only recently taken my car to Paragon for the first time, on the recommendation of my friend. The staff were all very friendly and helpful. Drew was great in explaining what work needed to be done and telling me what should be done now and what can wait. Great place, great staff. I highly recommend going to Paragon ! More...

Reviewed on Better Business Bureau

6 February 2018

Drew was a pleasure to work with. Gave me a quick quote then when I got the bill it was less for he was able to do some work that didn't require parts like he thought it may have. Much appreciated! Will go back when I need work and will definately recommend people to go to them. More...

Reviewed on Better Business Bureau

4 February 2018

I have being bringing my vehicles into Paragon for a few months now and their work and overall customer service was exemplary. I also value their communication skills including follow up email/phone call. I'll be back! I highly recommend this business. More...

Reviewed on Better Business Bureau

18 January 2018

Awesome Customer Service! Great People

Reviewed on Better Business Bureau

17 January 2018

It was a good experience. Everything was explained and done properly thanks

Reviewed on Better Business Bureau

17 January 2018

It was a good experience. Everything was explained and done properly thanks

Reviewed on Better Business Bureau

16 January 2018

My wife and I have been very pleased with the level of service and quality of care we've received from Drew & Rick and the rest of crew at Paragon Motors. No hesitations recommending their shop to anyone. More...

Reviewed on Better Business Bureau

7 December 2017

Drew and the guys explain very carefully about my car. They are very courteous and make me feel at home.

Reviewed on Better Business Bureau

1 November 2017

Fantastic service! The peace of mind I have after visiting them knowing that my car is safe and I am safe is priceless! I went in for an out of province inspection knowing my car might need some work, but I was pleasantly surprised to have a reasonable bill that was explained to me in very thorough detail. I felt informed through the whole process. I have ALREADY recommended Paragon Motors to a few friends. More...

Reviewed on Better Business Bureau

20 October 2017

Very positive experience both visits, I would recommend Paragon for their honesty, efficiency, and professionalism. Clear pricing that didn't change, clean and super comfortable waiting area. Great place to go.

Reviewed on Better Business Bureau

1 October 2017

Great Service and Customer care

Reviewed on Better Business Bureau

25 September 2017

I am consistently impressed with Paragon Motors. They are professional, skilled, fast, and transparent. It's a refreshing experience in auto-repair. I look forward to working with them, and am confident that they have my best interests in mind with every visit. I highly rrecommend commend Rick and his team. Thank you! More...

Reviewed on Better Business Bureau

13 September 2017

I took my 2001 Mercedes to Paragon Motors to get a provincial inspection in order to transfer my car from Nova Scotia. They were very friendly, helpful, and knowledgable. They also did not pressure me into spending more money than I HAD; they recommended what I should get done, but also told me what I NEEDED to get done (significantly less). I would highly recommend Paragon Motors to anyone. More...

Reviewed on Better Business Bureau

30 August 2017

I recently went to Paragon Motors as my brake lights stopped working. While I was there I also had an inspection done on my car. They were able to fix my brake lights for a reasonable price, and Drew was great at explaining what kind of work my car would eventually need done. They have a great system where they send you the quotes to your email, listed by priority. Gives me time to budget for maintenance rather than scrambling to get money for a repair. Will be back! More...

Reviewed on Better Business Bureau

23 August 2017

These guys are great! Was stuck in a bind and they came to my aid quickly and efficiently! Would most definitely recommend them to my friends :)

Reviewed on Better Business Bureau

13 August 2017

I always go to Paragon for all my vehicle service needs, the staff is fantastic and the guys always take plenty of time to explain things to me making sure I understand what is happening or being fixed. Of all the repair shops I've had over the years, Paragon is by far the best and always super friendly. They definitely go the extra mile for their customers. Oh, and they wash your car after every oil change, Bonus! :) More...

Reviewed on Better Business Bureau

9 August 2017

I am a big fan of Paragon Motors! I have received excellent customer service and vehicle service for the past 4 years. I always feel that they are sourcing the best product for the best price. They are clear, honest, respectful and kind. Thanks to Paragon Motors, I have kept my car running smoothly well past the 300 000 km mark. I would highly recommend them to anyone. More...

Reviewed on Better Business Bureau

8 August 2017

Excellent service and workmanship!

Reviewed on Better Business Bureau

13 June 2017

Quick and efficient service

Reviewed on Better Business Bureau

7 June 2017

A pleasure dealing with Paragon Motors!

Reviewed on Better Business Bureau

7 June 2017

Very satisfied with Paragon. They have serviced several of my family's cars and trucks. They always take the time to explain what work needs to be done and give a quote up front. Front the front desk to the shop floor they are helpful and knowledgeable. Their rates and material prices are also very reasonable. No hesitation in recommending them. More...

Reviewed on Better Business Bureau

7 June 2017

I highly recommend Paragon motors to work on your vehicle. Very professional staff and all my work was done in a very timely manner!

Reviewed on Better Business Bureau

13 March 2017

I've been taking my 2003 Mazda Protégé to Paragon Motors for about 5 years now. They are honest, trustworthy and don't push to purchase above and beyond what is needed. Very personable with their pre-existing clients and new ones alike. For the Paragon Motor Team it isn't about upselling it's about keeping you and your family safe on the roads! Plus, if they aren't slammed behind the scenes they wash your car for you when you get it back!!! A++ as far as this client goes. Way to go boys, keep it up! More...

Reviewed on Yelp

6 November 2015

Very friendly and checked everything. Tell you what you need, the price and print it out for you but do not push you into any repairs. Will definitely go back again.

Reviewed on Yelp

22 May 2015

I purchased a Group On deal for 2 oil changes, 2 inspections and 2 car washes. I made the purchase having never been there but the Group On reviews seemed good. I happened to drive by so I went in to make the appointment for the first change, inspection and car wash. Let me tell you, Dallas is the nicest, most professional and well informed person I have ever dealt with in an auto body shop.We need a small repair done on top of the appointment and it was done no problem for a minimal charge. Having just moved to Kelowna and finishing a 4 day drive across the country, we had our car inspected before we set out by our mechanic of 15+ years.Paragon Motors inspection listed the exact same items that our previous mechanic did and there were no surprises. This gave me a sigh of relief and I now have full trust in Paragon. I highly recommend. More...

Reviewed on Yelp

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