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Pan-n-Ice Ltd - CUSTOM ICE CREAM ROLLS logo logo
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Pan-n-Ice Ltd - CUSTOM ICE CREAM ROLLS

London, Greater London

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About

We are Pan-n-Ice.
We are proud to have held onto the title as the UK's fastest growing ice cream brand for an extended period of time. Our unique dessert involves using a -30 degree pan to handcraft our top secret fresh dairy cream with your personalised choice of mix in (Oreo Brownie anyone?

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Reviews (50)

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4.5/5

50 customer reviews

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15 September 2019

Very polite and kind staff. Every ice cream is rolled to perfection. There are healthy options too which is great for those conscious of their weight

Reviewed on Google Maps

1 September 2019

What I really loved about this place was that the ice cream had a vegan option. I chose the matcha with strawberry and blueberries pan n ice- cream. When I got there, there was a really long queue and when I made my order it took about 30 minutes for my ice-cream to be prepared. As I was eating my ice cream, I must say that every single spoonful was something to wait for. The creaminess and the taste was so good that it felt like I was eating the ice cream for hours. I would certainly recommend pan n ice- to anyone. More...

Reviewed on Google Maps

29 July 2019

5⭐️+ AMAZING!! The ice cream was lovely! i had the bubba food and the taste was incredible! it’s so much better than seeing it on tiktok. if you are ever in westfield shepherds bush definitely reccommend!❤️ More...

Reviewed on Google Maps

27 July 2019

Amazing

Reviewed on Google Maps

16 July 2019

Increíbles helados elaborados al momento y con una gran selección de sabores. El joven y encantador personal lo prepara mientras te habla y cuenta en que consiste esta novedad de helado que parece un pancake pero es un roll y tiene un sabor delicioso. ¡Hay que probarlo!

Reviewed on Google Maps

2 July 2019

The mango and passion fruit variety tasted very nice.

Reviewed on Google Maps

30 June 2019

Good ice cream - quite a novel approach to serving it too. I tried one of the vegan options which was okay but preferred the diary ones.

Reviewed on Google Maps

6 June 2019

Yummy ice cream made to order. The employees were very friendly and fun.

Reviewed on Google Maps

8 May 2019

Absolutely love this place, super clean fun and lush ice cream Westfield London white cityThe guys are amazing always smiling and polite, adriana, Annabelle, debs and the rest of the crew.

Reviewed on Google Maps

8 April 2019

ice cream makes u sexy guys

Reviewed on Google Maps

8 April 2019

ice cream makes you sexy guys mmmm yerr

Reviewed on Google Maps

8 April 2019

Felt ugly but as soon as I had my icecream made in front of me by ice cream man hot and handsome, I felt sexy guys

Reviewed on Google Maps

8 April 2019

Definitely will go soon just to meet bubba ice from tiktoj, ICE CREAM MAKES YOU SEXY

Reviewed on Google Maps

8 January 2019

I popped into Westfield this weekend and tried one of Pan-n-ices delicious ice cream rolls. The whole experience from start to finish was great! The staff were friendly and the ice cream was made in front of me in a fun and colourful environment. If you have children they would very much enjoy the experience. More...

Reviewed on Google Maps

8 November 2018

Best ice cream store ever!!!!!

Reviewed on Google Maps

8 October 2018

Love the whole concept! But what makes it even better is that the ice cream genuinely tastes amazing! I highly recommend the Kinky Kinder (but asks for raspberries on top)!

Reviewed on Google Maps

8 October 2018

Inside the Maritime museum... really good

Reviewed on Google Maps

8 September 2018

Forget the negative comments!! Staff are fun and friendly, of they weren't they would be miserable! Ice cream is made in front of you and you get to choose your own flavour!

Reviewed on Google Maps

8 August 2018

Good ice cream

Reviewed on Google Maps

8 August 2018

Really tasty ice cream and it is a good experience watching it being made in front of you, so interesting! Had mango and passion fruit

Reviewed on Google Maps

8 August 2018

I went to one of the stores and the staff were amazing. so friendly and engaging. and the ice creamm...pffwaaahhhh it was a think of beauty. a pot of rolls crafted by the gods. They really do make ice cream sexy More...

Reviewed on Google Maps

8 July 2018

It was GREAT

Reviewed on Google Maps

14 June 2018

AMAZING! Highly recommend Pan-n-Ice to everyone. Its such new exiting way making ice cream! I Definitely recommend kinky kinder to anyone who is a chocolate fan! Also all of the employees were so friendly, chatty and out going. Go try some! More...

Reviewed on Google Maps

8 June 2018

Amazing

Reviewed on Google Maps

8 June 2018

Great place Fun

Reviewed on Google Maps

8 June 2018

Delicious and very friendly! Plus a super show.

Reviewed on Google Maps

8 June 2018

I had tried the both Strawberry Digestive and Kinky Kinder. Both were equally good I wish they had more than five flavours to choose from because theyre irresistible to eat each time you visit Westfield

Reviewed on Google Maps

8 June 2018

Id seen stuff like this on youtube was nice seeing it made infront of you. Staff were very friendly and into it. One we had was nice well worth a try.

Reviewed on Google Maps

8 June 2018

Most of these reviews are referring to Pan n Ice's permanent stall in Stratford, but I can confirm that their pop-ups in Selfridges and Topshop provide equally delicious ice cream and unparalleled customer service. Pan n Ice could feasibly conquer the ice-cream market in the next couple of years. Love how you can bring your own ingredients to put in the ice cream. Wholly recommend. More...

Reviewed on Google Maps

8 June 2018

Outstanding ice cream made even better by the friendly staff! The best ice cream ever!!

Reviewed on Google Maps

8 June 2018

Sehr freundliche Verkäuferin! Und wirklich lecker!!! Sowohl das Eis als auch die Waffeln. Lohnt sich

Reviewed on Google Maps

8 June 2018

Good

Reviewed on Google Maps

27 May 2018

The ice cream is really nice, with clear, simple flavours. And the rolled method is fun to watch. But it takes takes​a long time to get through a few customers and prices are a little steep, but understandable at the Westfield. I'd recommend it for the novelty and wouldn't say no to a return if I'm in the area, but it's a lot to go out of your way for. More...

Reviewed on Google Maps

26 May 2018

Really tasty ice cream and it is a good experience watching it being made in front of you, so interesting! There are a variety of different flavours, I'm not too much of an ice cream lover myself but I did love this ice cream!

Reviewed on Google Maps

27 April 2018

Joe from Pan-N-Ice came to our office for an on-site treat, and a treat it was! He was fabulous and funny and cute...oh yeah, the ice cream was yummy too. Would definitely rate Joe, his clean setup, and his creamy creations. Xx More...

Reviewed on Google Maps

27 April 2018

LOVE Pan-n-Ice! They came to our office today for our end of quarter treat. The ice cream was amazing, as was our host Joe! I’ll definitely recommend Pan-n-Ice to everyone that I know! Delicious! More...

Reviewed on Google Maps

31 March 2018

If you like theatrics with your ice cream, this is the place to catch a bespoke show. The main stars are the jersey cream( coconut cream for the vegan option) and your ' pan chef' who like a tempannaki all star passes the cream and your choice of fillings back and forth across speedy crossing blades on the ice pan. It's fascinating to see it assembled. Each one is different because your choices are unique according to what tantalises your taste buds. If you're not feeling adventurous there are some set options to choose from and you can even dress those up with extra toppings and sauce. You can get ideas too by just standing there watching others getting theirs made. It's definitely an audience experience dreaming quite a crowd. It's situated at the beginning upper part of the new Westfield extension just after the corner of H&M. There' s a loyalty card you can get stamped so every tenth pan n ice is a freebie. More...

Reviewed on Google Maps

12 February 2018

Such a nice snack! Delicious. The image is of an Oreo and Brownie panice.

Reviewed on Google Maps

24 January 2018

I love this place. Mouth watering (and freezing) collection. Little pricey but okay. They really know how to make icecreams that you relish.

Reviewed on Google Maps

22 November 2017

Was amazing going had a wish and a dream to try ice cream rolls loved it would love to come back here.

Reviewed on Google Maps

18 September 2017

The ice cream is very tasty. You can bring your own ingredients to make it one of a kind! The young fellas working there are so bubbly and friendly, they will put a smile on your face for sure!

Reviewed on Google Maps

8 July 2017

Tried 3 of the menu selection which were all great but not cheap at £5 per tub but probably worth the price for sheer novelty. The staff were working hard to keep up with the long queue and tiring so quality of the presentation was struggling at times. A good experience over all though and recommend it at least once. More...

Reviewed on Google Maps

24 June 2017

The cool thing about this place is that ice cream was made in front you. I had to wait a bit longer because the ice cream was rolled before it was cold enough, so the poor guy had to do it again. The flavour was average at best (also not enough mango chunks) but perhaps worth the show at least once. More...

Reviewed on Google Maps

8 June 2017

The ice cream here was really nice, definetly a good place to go to

Reviewed on Google Maps

8 June 2017

I ordered Kinky Kinder which consists of Ferrero Rocher, Kinder Bueno and salted caramel Overall it was yummy, especially with Ferrero Rocher but personally think Nutella would have been a better combination with Ferrero Rocher than Kinder Bueno, having tried this combination of Thai rolled ice cream elsewhere. Staff was very friendly and was making sure we were happy Can't wait to come back and try the Nutella + Oreo one next time! More...

Reviewed on Google Maps

8 June 2017

Instagram-friendly 'fried' ice cream, made from scratch in front of your eyes. A shot of cream, a heaped spoon of nutella, a crushed Oreo cookie, all smashed together on an ice-cold pan until the concoction can be flattened and then rolled into a handful of decadent tubes (other combinations available of course). The tubes are arranged in a serving cup, accoutrements and sauce offered on top, and handed over to you. It's like a more solid version of the diner-typical freakshake; indulgent creaminess interrupted by nuts, biscuit, chocolate, etc. Interesting for texture but it can get in the way of any clear flavour. That's why I'd personally prefer to spend less on a few scoops of decent gelato and be blown away by potent flavours that I can detect, with a more judicious sprinkling of chewy/crunchy bits too. For the average price of £5, you'll love the experience but you'll probably only just like the ice cream itself - certainly worth a try, if not the commitment to a loyalty card. I'm very glad I got the experience and it certainly wasn't a bad dessert, but just unlikely to be a repeat experience for me. Cool snapchat fodder though! More...

Reviewed on Google Maps

8 June 2017

The ice cream is really tasty and quite filling. Would definitely go again

Reviewed on Google Maps

8 June 2017

Such a yum!!! My son and I ate for the first time ice cream pancakes and they make them fantastic! Nice and happy young people sang while preparing the rolls. We live on the other side of London and my son wants to go there again just to get another Oreo Nutella one :) Nice one guys :) More...

Reviewed on Google Maps

8 June 2016

Amazingly fun, unique and mesmerising exsperience, followed by the most delicious fresh ice cream I have ever tasted!

Reviewed on Google Maps

8 June 2016

A brand new exciting, theatrical and fun concept on how to eat totally fresh ice cream made, litteraly, in front of your eyes -Hot doggedy damn good!!!

Reviewed on Google Maps

Q&As

Amongst our 52 staff between our head quarters and each of our retail locations, we have brainstormed, trialed, tested, developed and honed a truly incredible array of menu options for our mouth watering clientele to choose from relative to their taste preferences and their event theme.

Examples of our best sellers include:
Oreo Nutella: Between the pioneering confectionary brands in each of their fields, Oreo, Nutella and Pan-n-Ice have teamed up to bring you our best selling product - The Oreo Nutella combines finely crumbed biscuit with a healthy dollop of Nutella, flattened and rolled into a sweet tooth's dream.

Peanut Butter & Reeses - For the naughtily nutty lot of you, we introduce the Peanut butter and Reeses. This madly nutty concoction is chunky in appearance yet refined in its long lasting pleasure. What more could you want?

Apple Compote & Crumble - Now for a cosy special this winter, we have for you our soothing apple compote and crumble combo for those feeling a little icy. Let this one warm your taste buds.

Oreo Brownie - Calling all Chocoholics, our Oreo Brownie concoction is jaw dropping fantastic. Both in taste and aesthetic. Some say this one is too pretty to eat. Come give it a try, you won't be disappointed.

Strawberry & Banana - Here’s one for you 5 a day kind of bubbas. The sounds of this health fix/ sweetie combo will deliver that guilty pleasure, guaranteed.

Baileys - For those feeling extra cheeky, we’ve gone to town on this one, having drizzled and rolled Bailey’s finest Irish cream whiskey into our tip top secret ice cream recipe to create a Pan-n-Ice masterpiece, with a fuzzy bonus. This one’s only for adults, sorry kiddos.

Kinder Bueno & Ferrero Rocher - Combining two of Europe’s most renowned choccies, go all out with a Kinder bueno and Ferraro Rocher Pan-n-Ice. Just taste the happiness.

Strawberry & Banana - Not interested in a guilty pleasure? Take a savoury route and go for the Strawberry and Banana, an all round classic that will leave you gasping for more.

Brownie, Pecan & Caramel -This triple hit will console each of your screaming taste buds for those seeking rich flavour in every mouthful. Ice scream, you scream bubbas.

Through months of R and D with focus groups, event planners and customers we have extensively researched and developed our products taste, flavours and aesthetic to create a stand out incredible menu.

The products themselves are exceptionally photogenic and are becoming increasingly popular amongst foodies across the UK and beyond. Unlike, let's face it, boring caters our menu is completely personalised allowing the event planner the opportunity to request absoltely any mix in they can possibly think of. These can range from tropical fruit all the way through to warm cookies, mince pies, Oreo Nutella (our best seller), Baileys, Kinder Bueno or any possible addition the client can think of! The mixture is all combined on the pan and then it is rolled into what some of our customers may call: ‘too beautiful to eat’ ice cream rolls.

Developing a rapidly growing start up is truly vast and we love every minute of it. From the constructive feedback we have received over the years from the likes of Innocent's co-founder, we have built our brand from the basis of exceptional ice cream taste through to consistently effective customer service with our guests and customers alike. We are a stand out fun, flirty and engaging brand that emulates sheer joy when we engage with anyone that comes into contact with the business. Our ultimate aim is to leave anyone and everyone with a big happy smile on their face :)

Our inspiration to start this amazing brand stems from our absolute fascination with ice cream. It is a timeless dessert that little to nobody on planet Earth doesn't absolutely love. However, as business school graduates and art enthusiasts we wanted to create an incredibly unique product that tastes fantastic but also looks aesthetically beautiful.

Pan-n-Ice's universal appeal revolves not just around our exquisite product flavour, texture and aesthetic but our consistent level of customer service and capacity to fully personalise your consumer experience.
Our distinctive product, combined with the gawking spectacle of being able to watch ice cream being made in front of you has allowed our brand to distinguish ourselves from, let's face it, boring suppliers. One of our unique selling advantages is Pan-n-Ice's capacity to go above and beyond for the satisfaction of our client at their event. We are always more than happy to work closely with our trusted graphic designer to design a uniquely personalised menu as well as a fully customised ice cream cart and ice cream cups to display the name of the hosts in a preferential style and material to really round off that one of a kind exclusivity that our entire team is so passionate about delivering.