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Reviews (49)

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Bill Carter

8 August 2019

I have no hesitation in recommending this company very highly. They are certainly prepared to go the extra mile to help a client and resolve a problem. Irina and Murad were extremely helpful and courteous. More...

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Andrew Robins

8 August 2019

Great service, excellent technical help and a jolly good firm to deal with. No hesitation in recommending Osmio Water.

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Val Jeff

4 August 2019

Excellent Company, avaibility and kindness ensured by the team, excellent product (Coldstream Filter) and quick delivery. C U next year for new filters... with pleasure ;-)Thank you so much More...

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Steve Mead

1 August 2019

Ordered tap on Tuesday afternoon arrived Wednesday but had a fault due to transit. They sent another one immediately which arrived Thursday and I simply need to send the damaged one back via the post office with the prepaid postage. Great service. I would get them to check the transit packaging though as the tap is slightly proud of the box and foam protection so can see why it was damaged in transit. More...

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Alan Carpenter

20 June 2019

My questions were answered, the products required they had in stock were reasonably priced and quickly delivered FoC. 10/10 from me.

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Pete Customer

10 June 2019

Fantastic water quality easy to install

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Laura

5 June 2019

Bought a few weeks ago. Really happy with product and service. Nothing to not like and so easy to set up. Lovely not having to boil the kettle and great if you have a baby.

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Tim

28 May 2019

I had occasion to contact them about changning my 3 year filter to a different make but using the same attachments and they were very helpful in offering alternatives that saved me money over the previous make which fitted fine. I have used this company before and I have nothing bad to say about them. More...

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laura dacey

14 May 2019

Recently bought an osmio zero and really love it! One of the easiest appliances I've ever bought and the water at different temperatures is great when you have a baby. Fantastic communication from the start. More...

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Jacina Coyne

30 April 2019

Great experience with my Big Berkey - lovely company to do business with. Quick delivery and text updates the whole way through! Thanks Guys.

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Peter Finney

26 April 2019

Little black clips on the push fit connections were very fiddly and not necessary but overall the installation was easy and the resulting water excellent

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Des Dismore

29 March 2019

Though its early days in my purchase, I want to state that the pre-sales support from Mark and Ksenija was exemplary and post sales (now they have my money) is of equal quality.The unit I purchased (Osmio zero installation) is of high quality, easy to install and easy to use and though I would have preferred a larger container than 5 litres I recognise that the small footprint is perfectly sized for my small kitchen. I've yet to replace the filters (six months is a way off) but expect it'll be as easy as pie.Do yourself a favour, bin the Brita and invest in your health with an Osmio zero. More...

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Jarrod Robinson

29 March 2019

This companies reverse osmosis filter produces pure water, as an autistic person it is alleviating both food and liquid restrictive disorders, for the ordinary person, you will never have an odd tasting tea or coffee ever again. For the autistic person, use this for cooking water too and never taste the poisons again. Worldwide health could benefit I bet... More...

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Peter Reading

29 March 2019

Good website. Great speed of despatch shipping and delivery. Free returns. Attentive customer service. All in all, great service

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Jacquie Chorley

29 March 2019

The Osmio zero reverse Osmois system is the best thing we have ever bought. Wish we’d bought it sooner. Easy to use just plug in and fill with water. There are 4 buttons one for cool drinking water, one for warm water suitable for babies., one for hot water tea and coffee etc and the 100% boiling water for use with blanching food, spaghetti etc. The drinking water is so fresh, clean and tastes lovely, far better than ANY water I’ve ever tasted including all bottled, and it saves using plastic. We do not need the kettle or the coffee pod machine anymore so work surfaces look much neater as the machine is nice and compact. No more having to descale the kettle as the water in this machine is so pure.AND we only pay for the electricity and water that we use for each cup/utensil. My husband is really happy as the coffee pod machine never made his coffee hot enough he always used to put it in the microwave to make hotter. He just uses the button marked 100% boiling and it’s perfect for him. Wonderful product. And fantastic service and fast delivery. Very happy. More...

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maciej dziewirz

29 March 2019

Absolutely wonderful filters supplied in a smooth process at a reasonable price and great after sale service. I needed some advise and rang them on Saturday while the shop was closed but thanks to the mobile number provided I was able to get thru to Mark who has keenly answered all the questions I had. Wish all suppliers had such an exceptional customer service!Will be recommending to all! More...

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dawn b

29 March 2019

Fantastic Company. Received the exact water filters I had ordered - but got over £100 refund from original payment. Sent from UK -rather than go to the USA, to be sent back at double the price. Excellent polite staff. Such good service I ordered more :-) More...

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DesD-9

29 March 2019

Though its early days in my purchase, I want to state that the pre-sales support from Mark and Ksenija was exemplary and post sales (now they have my money) is of equal quality.The unit I purchased (Osmio zero installation) is of high quality, easy to install and easy to use and though I would have preferred a larger container than 5 litres I recognise that the small footprint is perfectly sized for my small kitchen. I've yet to replace the filters (six months is a way off) but expect it'll be as easy as pie.Do yourself a favour, bin the Brita and invest in your health with an Osmio zero. More...

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HarrietteA-1

16 March 2019

All I can say is that the pre and post service could not have been any better, Mark has been available for all support with the installation even though I live abroad. When my UV system didn’t work correctly he advised me to make changes to our pre filtering system which we did and thanks to his UV light system we have gone from over 2000 bacteria to 0! The price for the product was less than half the price of buying in Spain and was delivered within days to my house. If I had the option of rating 10 stars I certainly would. More...

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DawnB-205

14 March 2019

Fantastic Company. Received the exact water filters I had ordered - but got over £100 refund from original payment. Sent from UK -rather than go to the USA, to be sent back at double the price. Excellent polite staff. Such good service I ordered more :-) More...

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Dawn Buglass

14 March 2019

Fantastic Company. Received the exact water filters I had ordered - but got over £100 refund from original payment. Sent from UK -rather than go to the USA, to be sent back at double the price. Excellent polite staff. Such good service I ordered more :-) More...

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Jacqueline

28 February 2019

So so pleased with our zero reverse osmosis system. Wished I’d bought one sooner. I now have lovely clean fresh tasting water, far better than any including ALL bottled water, and it saves using plastic. We do not have to have a kettle and a coffee pod machine on our work surface as his does all that both of those did and more. Plus it looks so neat. We only pay for the electric and wate that we use p, so another plus. My husband is delighted as the coffee pod machine never gave him his coffee hot enough so he used to put it in the microwave. This machine gives him 100% boiling water. Perfect More...

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Amanda Parsons

27 February 2019

I have been using the Osmio Water Bottle for a couple of months and have noticed a marked improvement in my wellbeing. I suffer severe pepsin issues and contracted leukoplakia (precancerous cells of my vocal chords). In the space of 10 weeks, the hospital scans on my chords have evidenced a dramatic improvement in my condition which no one can explain. Although I have changed my diet to an alkaline one I do think that the hydrogen water, which I have been meticulously using, has contributed massively to this. Not only is it easy to use, it has encouraged me to increase my fluid levels, tastes better and despite my dietary changes (specifically cutting out all acid including my 20 cups of coffee a day) I am still full of energy.I am convinced that this easy lifestyle change of drinking the hydrogen rich water has rejuvenated me.The customer service from the company is outstanding. 5 Star recommendation all round More...

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AmandaP-176

21 February 2019

I have been using the Osmio Water Bottle for a couple of months and have noticed a marked improvement in my wellbeing. I suffer severe pepsin issues and contracted leukoplakia (precancerous cells of my vocal chords). In the space of 10 weeks, the hospital scans on my chords have evidenced a dramatic improvement in my condition which no one can explain. Although I have changed my diet to an alkaline one I do think that the hydrogen water, which I have been meticulously using, has contributed massively to this. Not only is it easy to use, it has encouraged me to increase my fluid levels, tastes better and despite my dietary changes (specifically cutting out all acid including my 20 cups of coffee a day) I am still full of energy.I am convinced that this easy lifestyle change of drinking the hydrogen rich water has rejuvenated me.The customer service from the company is outstanding. 5 Star recommendation all round More...

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MayaP-12

19 February 2019

Amazing experience! Have had their RO counter top water filter for a few years and have recently purchased a newer one. Great experience, excellent customer service and next day delivery. The experts in their field, they always make sure they deliver the best products. And in case something goes wrong they are there to help and assist years after the purchase! Fantastic products and customer service! More...

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Maya Piya

19 February 2019

Amazing company! Have been their loyal customer for a few years now and I must say their customer service is the best! They are experts in their field and make sure they deliver the best products to the day and if something goes wrong they are always there to help and assist, even years after the purchase!! I wish there were more companies like that. More...

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Qyq Hair

17 February 2019

Excellent service, the staff are very professional and knowledgeable. They know their stuff. They took the time to explain their products and service to match my needs and was very patient with all my questions. Water reminds me of when I was a child and I drank from a natural spring in the Caribbean. Products are also very reasonably priced. I recommend Osmio Water to my friends and family. More...

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Mohammad Khodsetan

13 February 2019

I bought a 6-filter reverse osmosis system two years ago and I'm very happy with it. I had a problem with my tank after installation and the Osmio engineer turned up and sorted it out quickly so very good support. Im now thinking about installing a filter in my shower to stop limescale build up. More...

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Marta “Behind Success” T

13 February 2019

Excellent customer service and outstanding products. I wish every company was passionate at what they do - it really makes a difference. Can't thank them enough.

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Jessy

13 February 2019

Really helpful staff who are really knowledgeable about the products and helped me choose exactly what suited my needs, products arrived next day and are amazing! Would highly recommend this company to anyone and everyone! More...

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Gonca Bengherbia

12 February 2019

I have been using the Osmio Zero and Osmio Hydrogen Water Bottle and have found this combination of water purification and enrichment with H2 to be highly beneficial to my health. The water tastes very good and soft and now I no longer buy bottled water. I found Osmio to be highly knowledgeable about their products and gave me great advice and service every time. Highly recommended. More...

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Saeideh

12 February 2019

Great clear water, enjoyed using to brew tea, and if trouble occurs they offer good support.

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Stephen Lewis

12 February 2019

Great company with very knowledgeable and helpful staff. Pleasure to deal with.

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Piotr Szydlowski

12 February 2019

Great company with a great products and customer service. Mark has a massive knowledge about the product he sells. Delivery is quick and the parcels are sealed properly. Recommended.

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customer Paul C

11 February 2019

Osmio supplied my BMB Nova Pro under sink RO filtering unit. To me It produces the best tasting pure refreshing drinking water ever. Our kitchen fitter at the time called them for advise and Osmio were very helpful. I had the water pump go slow and Osmio talked me through some steps to resolve inc video capture.In the end they elected to ship out a brand new BMB Pro whole unit without question, postage and return was all paid for.I recently ordered the filter replacement kit and it arrived in no time.Osmio have displayed a level of customer service everyone should be aiming for.I recommend them whole heartedly and look forward to their continued service and products. More...

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Colm Connolly

11 February 2019

We're a water filter supplier in Ireland and sell Osmio products every day. Based on our customers feedback, we rate Osmio with 5 stars. Excellent quality equipment, superb customer care & fastest delivery times! More...

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Tatiana

11 February 2019

Excellent company, water tastes amazing after we installed their filters. Customer service is always very quick to respond and helpful. Recommended to all my friends.

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Marta T

28 January 2019

I bought Osmio Zero Installation Reverse Osmosis System here a little while ago and received excellent customer service. They have high knowledge about healthy wellbeing and are passionate about what they do. I didn't like the taste of water but with their advice and amazing Osmosis System I like to drink water again. More...

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Joanne Loach

29 December 2018

I can't say enough about this company .Excellent service from day one. We ordered a black water filter and because it was still in production they sent us a white one out for us to use free of charge until our black one arrived. It arrived today! It's a gorgeous Matt black one which will match our new kitchen perfect .The water tastes great also Thanks so much for looking after us! Highly recommended! Jo More...

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AndyR-221

12 June 2018

Excellent service and i’m very happy with my filter system, my water has never tasted so good and I’m saving the planet by not buying the bottled stuff!

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Andy Phillips

8 January 2018

I have been dealing with Osmiowater over the last week with a problem on a system that was purchased and installed several years ago. The team have an excellent knowledge of their products which they are selling and the discontinued products.Osmiowater is a company that ensures customer care and satisfaction is performed to a highest level. They have met and exceeded all the expectations that I had as one of their customers. More...

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David McGauley

13 November 2017

The best customer service I have come across RENE extremely helpfulDave Liverpool

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Frankie Andrews

13 November 2017

Incredible service, Very patient team and always trying to help!

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Sarah

23 April 2015

The service from Osmio is truly exceptional. It's rare to deal with a company that has deep knowledge of products and outstanding customer service. Mark made sure I had all the required fittings to ensure my installation went smoothly and it did! The system I'm using now is excellent, great value for money and it has made a huge impact on me and my family. I would highly recommend Osmio for anyone looking to get filtered water at home. More...

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rasario

14 December 2014

I purchased a system from Osmio to try out as I was spending over £200 a month on bottled water and wow the system really works i'm now drinking fresh water and saving hundreds of pounds would highly recommend to anyone.

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jeremiblanchard

14 December 2014

I have decided to write a review to show my appreciation to you guys you are the best in the market this is my 3rd order and still will be back for more just love the systems.

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billymoris

14 December 2014

5 stars service received, customer service was brilliant and the shipping only took 3 days from purchase date.

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evann

14 December 2014

If I could give 10 stars I would as you deserve every star you have every angle sorted with customer satisfaction quality of products. I have sent the system I purchased from you to a charity foundation and they love the fresh water. Thanks J More...

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BDavis

28 August 2011

We bought a water filter for our drinking and cooking, the system is great, Osmio installed and tested the water and now we never buy bottled water (we were spending over £15 a week because we couldn't drink the tap water). The system is far superior to any of the jug type systems and the advice and service was excellent More...

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