West Rainton, County Durham
37 customer reviews
Peter Staniforth
Top service from Opus for our CNC requirements. Shout out to Barry, Amanda and Daniel for their professionalism and hard work.
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Christopher Cox
Amazing company giving full training on all machines. Service packages available and the quality is outstanding. I couldn't recommend this company enough you pay for what you get and these are the best. And they also do hiab delivery so no problems with delivery and instalation. More...
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Ian Moss (furniture crafts)
Just had a visit from Daniel from opus to sort out a few issues with our laser we bought from another company around 6 years ago and would like to thank him for his great work in quickly sorting out the problems for us and getting us back up and running he is a credit to the opus team and is always willing to go the extra mile with advice and guidance over the phone so thanks again and keep up the great work .
Paul Rawson
I was reccomended to Opus CNC by a very experienced engineer in the industry. We purchased an Olympus 1325 which is fantastic quality, highly productive and great value. The service from Amanda and Barrie was first class, they could not have been easier to work with. The instalation was smooth and rapid with little disruption to our ongoing operation. I cannot reccomend Opus highly enough. More...
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Katie Mays
Lovely helpful company to work with - our laser has been fab and the service has been second to none thanks opus
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Marion Ketchen
An absolute fantastic company to deal with.From my first enquiry to installation nothing they couldn't do enough to help.There Customer Service is second to none everyone is so helpful and friendly.Five star company
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andrew padington
I have been working with Barrie and Amanda for just coming up to a year now. Service is flawless, customers love the efficiency and transparency provided from Opus CNC ltd. Both have worked extremely hard to get the business to where it is now, them and all supporting staff are a HUGE credit to the industry. More...
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craftjam.co.uk
The company we purchased our laser cutter from no longer exists, I was reccomended Opus by another person who had found themselves in the same situation as me. As they were not too far away from us, it seemed like the best option.Our tube was replaced yesterday and everything is now back up and running! The engineer was punctual & polite and had us back up and running quickly.He was also able to answer some questions regarding my machine which is not something that they themselves stock.They also did me a huge favour a few months previously which really helped me out a lot.I would definately reccomend. This is the third laser cutter company I have now worked with, they are already the more proffesional of the three! More...
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Neil Readman
Fantastic company to work for. I've been with Opus for just short of eight months now, and have felt welcomed and supported since day one. It's so rare and amazing to find yourself part of such a close team where everybody is equally as passionate and dedicated to delivering the same first-class service. Working for Opus CNC is a privilege. More...
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Stephen Rudde
From the first contact i found all at OPUS knowledgeable, and helpful. the installation of my Pegasus went very well and the very few snagging problems were dealt with efficiently. if and when i require another machine i will certainly return. i have no hesitation in recommending Opus CncStephen More...
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Tony Davis
6040 laser installed by Dan
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Connor Whitaker
The company we bought our CNC from went bust. We then found out about Opus CNC, who supply similar machines. They have been very helpful, even with an issue we had with our machine. Would have bought from these if i knew about them before! More...
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Ben Reed
We had an Olympus 1325 installed today by Dan from Opus. Great experience from initial contact through to handover. The install was efficient and the training was super. Myself and 3 colleagues now have enough knowledge to use the machine and the software and none of us had any previous experience of operating machinery like this. The machine itself looks amazing in our workshop. We are very glad that we chose Opus over others and we highly recommend them to anyone looking to get into the CNC world More...
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Olivia Porter
Absolutely fantastic service from Barrie and the team at Opus - solved our problem within minutes without even a need for an engineer to come out, telephone advise was free of charge which is brilliant! Called 3 other companies prior to contacting Opus who were less than helpful - 10/10 would recommend and will not be using anyone else again! More...
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Philip Bradley
Repaired an old CNC Router quickly and efficiently, no fuss even though it wasn't one they sell - 100% perfect service. Will only use Barry and Opus CNC in the future.
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Joanna Madeley
Barrie from Opus came to our rescue when our electrics went haywire. Despite our best efforts at getting it wrong, Barrie came on time and spend the morning fault finding & replacing parts. After leaving he was even good enough to talk us through re calibration when we found that to be an issue also. Very knowledgeable, clearly passionate about his work and easy to get along with. Since then he's helped us with advice via email & text, no questions asked. Highly recommended. More...
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Graham Robinson
Highly recommend the team at Opus CNC, they are always happy to give advice over the phone, and got us up and running again quickly when we had a problem with our laser.
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Rosie Hughes
Great machine and fantastic service. They were able to work with us to provide a custom single phase machine that gives us the functions we need yet staying within our power limitations.
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Marc Hoskins
Recently bought an Opus CO2 Laser machine and everything from the initial queries, to the machine purchase and installation, to the machine itself has been spot on. Opus CNC Ltd are highly recommended. More...
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paul caan
Just want to say i cannot say enough good things about this companywe bought a laser machine from them last year and they have been nothing but helpful and patient (as new to this) any teething problems have been dealt with promptly and efficiently despite living miles awayits nearly a year now since purchase and they are still there as helpful as ever. All the staff are great and Amanda and Barry go above and beyond any expected after care. we are looking at another machine to purchase at the moment and would not think of purchasing off anyone else and again their help in finding the right one has been second to non brilliant products and brilliant service 5Stars for sure ***** More...
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Steven Harper
A few months a go we had an Oculus laser installed and I have to say the service we have received has been very good. The installation was faultless and the engineer was so patient and spent the full day with us. We wouldn't hesitate to recommend Opus CNC for their fantastic service and their machines. More...
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James Eden
I would highly recommend Opus CNC! They have offered us some great advice on cutting solutions for our signage applications. Great service.
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Neil Griffin
Firstly, my apologies to the Opus team, I know feedback is important but I am very forgetful.With this in mind I will treat this as a mid-term appraisal, We took delivery of our Oculus 1390 laser. Firstly the install was smooth, Barry and Dan were both professional and knowledgeable. We hit the ground running and have been very impressed with the machine. After a month or so we had an issue with the laser alignment, a quick phone call with Dan and it was all sorted. Again Dan's help and manner on the phone was precise and clear.All in all, an excellent product delivered in a very professional manner. I am already saving to upgrade our old CNC. More...
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Jack Stephenson
I don't normally leave reviews, but felt I had to say how impressed I have been with the level of customer service I received from Opus CNC. We have just had a Pegasus 2030 installed for our woodworking business and it is running superb. The installation was faultless and the engineers were professional and friendly throughout. We were so impressed we have now ordered a flatbed laser to work alongside our router. More...
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Peter Staniforth
Purchased our first CNC from the Opus Team. Big thanks to Barrie, Amanda and Daniel who helped us with the whole process from start to finish. We're still not there in running the machine to its full potential but are assured of sustained customer service and backup. More...
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cliff crabtree
Supportive Throughout.
Hard to find right laser machine but Amanda and Barry and the team provided great support during the buying and install process and with a cost effective (not saying cheaper because product certainly is not) price point.
Looking forward to along and fruitful relationship
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Ben Smith
We purchased a PEGASUS 2030 ATC in December of last year and I can not speak highly enough of the service that Barrie and Amanda have provided us.
From the initial demo at there open day to the install and training. Barrie and Amanda are always just at the end of the phone or email and will do everything they can to help.
As for the machine itself it has honestly changed the way that we look at jobs, we have been able to create things that would not have been possible before and it feel like the possibilities are endless. It has open so many doors for us and changed the way we manufacture everything.
The machine is very well built and all aspects seem to work seamlessly. The 3 x 2 Metre vacuum bed is unbelievably strong and makes holding the material down a doddle even when profiling smaller items. We predominantly use the machine to profile large quantities of 18mm MDF and Pegasus 2030 does this with ease. Things that would have taken us 2-3 hours in the past are now taking 10-20 minutes.
The machine feels powerful when it needs and also delicate when the job requires it. The 8 pcs Auto tool changer works effortlessly and allows for us to preform multi different application on the same job with out the need to keep manually changing the tool, Which again saves a massive amount of time.
If you are in any doubt whether to purchase one of Opus's machines I can honestly say DO IT! I can not stress enough how much this has changed production for us and we could have not asked for a better company to purchase from.
Thanks again to OPUS CNC for all the time and effort they have given us
5*
Ben Smith
Workshop Manager
Hirex Limited.
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Matt Pritchard
Great service and the at Opus team helped me to create an amazing product. Would 100% recommend!
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Gearoid Harvey
From initial contact Amanda & Barrie have been extremely helpful and informative. We had no hesitation choosing Opus as our CNC Supplier and are extremely pleased with their service and support.
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Alan Mence
I recently made a purchase from Opus CNC, the product is fantastic and the level of customer service is exceptional. I’m more than happy to recommend this company.
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Pauline Taylor
We bought a 1390 laser for our new business and it is fantastic. The whole process from enquiring to having the machine installed was effortless and we found Alan to be so helpful, even with our hundred questions when he installed the laser. Thank you Opus CNC
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Mark Starkie
Cannot fault these guys. The service I received was first class. We purchased an Olympus 1530 CNC Router and Oculus 1610 Elite Laser to assit in our digital print and cut company. The machines are superb and have ran effortlessly since we purchased them two months ago. More...
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Yash Sharma Work Related
Amazing People, Quality Products, Affordable Pricing and an awesome after service. I also recommended Opus CNC Machines to people in my network.
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Tasha Fay
Recently bought an Oculus Engraver from Opus CNC. Initially had some questions about the machine but all of my questions were answered and the expertise of the staff really put my mind at ease. The machine is brilliant! Absolutely fantastic service from start to finish, would definitely recommend Opus CNC! More...
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Julie caan
Excellent company
Fantastic machine
Quick delivery and installation
Great customer service
Definitely recommend
John Ibbitson
We bought an Olympus 1325 CNC Router from these guys for our kitchen fabrication Company. The machine is faultless and the service we received was first class. Highly recommend then.
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Keith West
Bought an Olympus 1530 CNC Router, after being recommended to us. The engineer certainly knew his stuff, and the machine is a fantastic piece of kit.