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Opulent Travel Services

Shrewsbury, Shropshire

(34)
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5/5

34 customer reviews

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6 September 2018

A year ago I was fortunately recommended to visit Leighann and her wonderful team at Opulent travel, I did not know where to start, only that I wanted the most amazing holiday for all of my family, spanning four generations. Every option was thoroughly explored to accommodate and realistically achieve our ambitious ‘wish list’. Eventually we settled on a beautiful Villa in the Algarve and I knew it would be a once in a lifetime opportunity to get all of us there together with everything perfectly put in place by the team. We were all super excited and the months could not go by fast enough. Unfortunately Seven weeks before we were due to fly I had a Stroke and it looked likely that the holiday would be cancelled, I was determined that I would improve enough to fly, even over coming two further setbacks but as each week got nearer it looked uncertain that I would make it, Leighann and her team stepped up to explore every option dependent on the outcome, they all worked tirelessly to ensure that my wishes were met, hours were spent ensuring all relevant paperwork and adjustments were put in place and I’m not sure who was more relieved when I eventually got the elusive “fit to fly” confirmed the day before departure ! I cannot thank Opulent enough for their hard work, patience, commitment and professionalism for going above and beyond what was truly expected and for making the whole experience as stress free as possible under the circumstances! You are an amazing team and truly understand the meaning of outstanding customer service x More...

Reviewed on Google Maps

6 August 2018

Had the most amazing time on my mini moon booked with opulent travel they were so friendly and listened to exactly what I wanted. The accommodation and location was perfect and we will definitely use them again. More...

Reviewed on Google Maps

25 July 2018

Thank you Leighann for sorting out our trip to Florida the kids are super excited. Brilliant deal and thanks for the upgrades all the best the o'sheas

Reviewed on Facebook

25 July 2018

Fantastic service this morning. Leighann is so down to earth but really knows her stuff. Thanks for helping us find our dream honeymoon! ��

Reviewed on Facebook

25 July 2018

Just booked a lovely holiday to Rhodes with Opulent Travel and Leanne certainly pulled out all the stops and looked after us nothing was too much trouble. Can highly recommend this local independent business Thank You More...

Reviewed on Facebook

25 July 2018

Great persistence from Leighann and her team with this indecisive customer who wasn't exactly sure what he wanted until it was finally homed in on with a real result-thanks for taking the time needed to get it just right.

Reviewed on Facebook

25 July 2018

Booked our honeymoon today with OTS. Can't recommend this company and staff enough. Nothing was too much trouble and the package was everything we asked for and more. Thanks again and I will definitely be using you again :) More...

Reviewed on Facebook

25 July 2018

Excellent service!! We have just booked a special holiday to the States and could not recommend Opulent Travels enough. Leighann was extremely friendly & helpful and has continued to be after booking. Fantastic price with great acknowledge. What Leighann didnt know she found out. Above and beyond service. Thank you so much. Can't wait for our trip now. More...

Reviewed on Facebook

25 July 2018

Amazing service from Leighann , can't believe that we have already sorted our group holiday to Ibiza this years. I will definitely recommend you to all my family and friends who are looking for a perfect holidays. Thanks

Reviewed on Facebook

25 July 2018

Just booked our holiday to Vegas with Leighann. Can't recommend her enough. Great service and really cared about getting us what we wanted for the best price. Will definitely be using OTS and Leighann for all our holiday bookings in the future!!! More...

Reviewed on Facebook

25 July 2018

Once again Leighann and her team have come up trumps for us! As usual I only had a vague idea of what I wanted but, after much researching, have been guided to a perfect result :-)

Knowing your client and what makes them tick is really important and Leighann certainly knows what aspects of a holiday are important to us - coming up with the perfect blend once again!

Would highly recommend Opulent Travel.
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Reviewed on Facebook

25 July 2018

Perfect holiday! Leighann and Emily helped build the perfect custom holiday in Dubai, and took us through every step (including checking in and booking aeroplane seats). The service was perfect for us as we weren't 100% sure what they wanted, so they spent hours researching different holidays and helping pick the right one for us. Will definitely be using again! More...

Reviewed on Facebook

25 July 2018

I recently booked our holiday with OTS and I will most certainly be booking with them again in the future. Lydia & Leighann made the whole process so simple, they gave me plenty of inspiration on destinations and were extremely knowledgable. I can't praise them enough for their efforts to find me the best deal. �� More...

Reviewed on Facebook

25 July 2018

Just booked our next holiday to Italy, so excited right now. You have been brilliant Opulent Travel and very helpful as always!!! Thank you �

Reviewed on Facebook

25 July 2018

Great service ,very helpfull can't wait for our holiday thanks guys x

Reviewed on Facebook

25 July 2018

I have recently book a holiday through Opulent, they were very helpful and found me the best deal they could... I love that I can pop in every week and pay towards my holiday! The ladies in the shop are lovely and very approachable.. would recommend everyone to try. More...

Reviewed on Facebook

25 July 2018

We had an amazing holiday to Lapland � thanks to the team at Opulent travel services! Thank you all! Highly recommend to anyone looking to book their holiday! Will definitely use again X

Reviewed on Facebook

25 July 2018

Myself and my partner have just booked our family holiday and after shopping around we definitely made the right decision booking with Leighann not only did she go above and beyond in finding us the holiday we want she was by far the best price and we were even more pleased to support a local business. Amazing friendly service and couldn't recommend you enough. Thank you for all your hard work. All the best for the future loz and stu xxx More...

Reviewed on Facebook

25 July 2018

Had the most amazing time booking my mini moon with opulent travel they were so friendly and listened to exactly what I wanted. Will definitely use them again.

Reviewed on Facebook

25 July 2018

We were looked after wonderfully well once again by the team at Opulent. Very friendly and great knowledge. I highly recommend Opulent Travel. Now we’re just too excited to function before we go! More...

Reviewed on Facebook

25 July 2018

What an amazing helpful friendly person Leanne is ... in one week she has helped an sorted out 2 amazing holidays ... a cruise in the med. ... and a flight to Oz ... and also has the pleasure of sorting another trip for my husband ( that takes some sorting ) on a shooting trip to Croatia .... I fully recommend her services ... nothing is too much trouble and 100% service ... Thankyou ... �� More...

Reviewed on Facebook

25 July 2018

I had the most amazing weekend staying in watford for the WB Harry Potter studio tours. After a long time of trying to book the tour myself and the dates always been sold out i hatld little hope Leighann could find me anything. She pulled it out the hat at a steal of a price and everything was perfect. Would highly recommend using again when booking and anyone wanting a weekend at WB Studio book now. You will not be disappointed. Thank You Leighann you made my daughters 16th treat special x More...

Reviewed on Facebook

6 June 2018

My husband and I are celebrating our 30th Wedding this year and our friend Chimene recommended Leighann and Opulent. She did the impossible and got our holiday of our lifetime,where other operators could not. She called me after work hours,just to get things 100%.Giraffe Manor ,Maasi Mara safari and Mombasa.10 star all the way,ran like clockwork.We are also asking her for next year already. Would recommend. Thank you Opulent Travel. More...

Reviewed on Google Maps

6 June 2018

We have just come back from las vegas were we had a great time! Opulent went out of there way to provide great service, from check ins to show tickets. We will be definitely booking through them again! Thanks leighann much appreciated. More...

Reviewed on Google Maps

6 June 2018

I booked a holiday with leighann from Opulent travel services and the service was outstanding! Leighann went above and beyond! I'd tried to book the same holiday on line but I couldn't get a direct flight. Leighann found me a direct flight, booked vip airport lounge and upgraded our flights to first class and it was still £16 cheaper than on line offers! She really will go that extra mile and I loved that any problems we had whilst away was no problem at all as she will get straight on the phone and sort it out. You don't get that level of service from a holiday off the Internet! Thanks again leighann, I really can't praise you enough!! You'd get 10 stars if they would allow it!!! More...

Reviewed on Google Maps

6 June 2018

Really helpful friendly staff, thoroughly recommend booking a holiday here and supporting a local business.

Reviewed on Google Maps

6 June 2018

If you want the best this is the place to go.

Reviewed on Google Maps

25 April 2018

Leighann and her team are great! My husband and I have used Leighann's services for many years and every time they manage to come up trumps for us!

Invariably we only have a vague idea of what we want so tend to give the briefest of specs - usually what we DON'T want!

All of the staff are friendly and, if they don't know something, will research it for us - keeping us informed every step of the way.

Knowing your client and what makes them tick is really important and Leighann certainly knows what aspects of a holiday are important to us - coming up with the perfect blend once again!

We've recommended Opulent Travel to lots of friends over the years and they've all been very impressed with the service and their holidays!
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Reviewed on Google Maps

25 April 2018

Booked through Opulent many times. Very friendly and always helpful! I strongly recommend Opulent Travel Services, they will always try and find the holiday for you, your needs and budget.

Reviewed on Google Maps

25 April 2018

Had great customer service with fun and friendly staff. They found a great (and cheap) holiday for me and my friend for later this year. They have great prices and are very welcoming. Would highly reccomend! More...

Reviewed on Google Maps

25 April 2018

I have booked a few holidays through Leighann, the girls are very helpful and friendly! They always find the best deals and the best places to go! I would recommend everyone to use them to book holidays!
The girls have been fabulous with helping out when I needed to claim money back after monarch let us down for our holiday!
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Reviewed on Google Maps

25 April 2018

Booked two holidays with them now and each time I was greeted with big smiles and enthusiastic hellos. They were so supportive and helpfully when we went in and didnt know what we were looking for. I’ve never felt lost and confused when booking through service and have nothing negative to say. Lovely office, lovely people and lovely holidays More...

Reviewed on Google Maps

21 December 2017

Thanks to Leighann, I have the best hen party planned! Took us a while but Leighann refused to give up and found us the perfect destination. Thanks so so much!!

Reviewed on Google Maps

21 December 2017

Booked a Honeymoon with Opulent Travel Services and are so happy with the price and customer service....even got a free bottle of champagne!
Would definitely visit here again!!
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Reviewed on Google Maps