Wirral, Metropolitan Borough of Wirral, Birkenhead(10 Reviews)
OnHold Studio are digital marketing extraordinaire! Starting off we specialised in telephone system messages, from welcomes and multistage menus to out of office voicemails and monumental on hold tracks. All of our audio is mixed in-house with a wide variety music tracks and the voices of the many talented voiceover artists we work with. We've done everything from Beethoven's 5th to Ibiza club classics!
Working closely with our sister company The BVC we also offer a wide range of other Digital Marketing services, including video recording, basic animation work, social media marketing and most importantly custom website design, and website management services.
We like to instill the same creativity used in our telephone messages into the websites we design and manage, designing and creating platforms that our clients can be proud of.
OnHold Studio Reviews
OnHold Studio Location
Commerce House, Campbeltown Road, Birkenhead CH41 9HP, UK
OnHold Studio Q&A
What makes a great website?
A great website is a right mix of engaging, informative, and user-friendly. There is nothing worse than a cluttered website that has no direction.
Easy to navigate, nice to look at, quick to get to the information you need.
What questions might you ask a client when starting a new project?
Tell us a little about what you do? What is the atmosphere you like to give off? What is the ultimate aim for the service?
Describe your creative process.
We like to get to know our customers properly, get into their heads! Finding out the dynamic they want to work with is imperative to both telephone messages and website, it tells us if we should be laid back and fun, or serious and informational.
What information do you need from a client before you can start work?
For telephone messages, any scripts they have in mind, or if we are helping with scripts information about exactly what they would like to advertise.
For websites, information about their products or services, information on the purpose of the website (e-commerce, lead generation etc.)
What do you love most about your job?
Meeting so many varied and different clients, being able to create and develop so many different types of media for them. We've done everything from corporate professional websites and messages to a haunted house interactive phone menu audio game!
What inspired you to start your own business?
We just love working on fun and creative projects with our clients!
Why should our clients choose you?
We pride ourselves on the personal level we can work with our clients, you aren't just another dot on a sales chart, signing up with OnHold studio makes you part of the family :)
OnHold Studio Services
Greet everybody who gives you a call. A Welcome message immediately and instantly introduces your business and represents it in a positive, professional and impressive manner.
Call Menu Options
Present your callers with multiple options, giving them a clear understanding of your departments, and ensuring that they’re directed to where they need to be swiftly.
On Hold Messages
Engage, attract and appeal to your callers while promoting your business and reinforcing your brand. Present your latest offers, deals, products and services while keeping the caller focused.
Out of Hours
Inform anybody who calls during your closed time of your opening days and hours. Perhaps you could give them emergency contact details or suggest they visit your website.
Your phone messages can be what you want them to be. Interest, engage and maybe even amuse your callers. A happy caller increases your likelihood of success once you’re on the phone with them.
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OnHold Studio provides the following services:
- Web Design
- Social Media Marketing
- Graphic Design
- Search Engine Optimization (SEO) Specialists
- Video Design & Production
- Video Editing
- Web Development
- Other Digital Marketing Services
- Business Card Design
- Branding & Brand Management
- Audio Production Specialists
- Email Marketing
- Training Video Production