Bagshot & Staines, Surrey
We've got two shops, one in Staines & one in Bagshot.
IT Support including Software & Hardware
Laptop repair (inc. broken screen & keyboard replacement, D.C. & USB Jack repair)
Virus removal & Anti-Virus installation
Wireless Access point & Wired Internet setup & support
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35 customer reviews
Kristina webb
Huge thank you to Chris who came out sorted my computer.
Reviewed on Google Maps
Gerry Kelly
Highly recommend OneTouch in Staines. Great customer service.
Reviewed on Google Maps
JOSE MUINO
we took our laptop to one Touch services,and were really pleased at how quickly it was fixed.Have been using this company for the last few years,their quality of work is excellent.
Reviewed on Google Maps
Shirley McBreen
Came within a couple of hours and sorted out my internet. Installed a new router and cleaned out my pc. Steve was friendly, courteous and efficient. Would not hesitate to use this company again and will certainly recommend them to all my friends. I am chuffed!!!! More...
Reviewed on Facebook
Lauren Georghiou
Highly recommend Chris and the team. We were looking for a home security solution and were recommended One Touch Services.
Reviewed on Facebook
Pedro Caraslindas
Great customer service and very friendly and knowledgeable staff!
Reviewed on Google Maps
Stephen Scaffardi
My computer was 'clumsy' and a bit awkward for me!I took it in, they told me how much it would cost, they fixedit same day. And was only too happy to talk me throughsome stuff on the phone the next day as part ofthe service. Down to earth and straightforward!............Steve.................. More...
Reviewed on Google Maps
Neil Armstrong
Chris from One Touch Services offered me a fantastic service. Upgrading my hard-drive to a SSD. His service was impeccable. Can not recommend enough.
Reviewed on Facebook
Laura Uglow
Great service and price and fixed my laptop perfectly. I highly recommend One Touch Services thank you!
Reviewed on Facebook
Sally Hutchinson
Very friendly people and very helpful. Work was done as promised and in the time stated, very pleased with the service and would highly recommend them.
Reviewed on Google Maps
Sarah Littleton
Wanted to say a big thank you to One Touch Services. They completed an upgrade to my laptop hard drive. For the first time since buying the laptop I am now able to use it with confidence and the speed I expected from the start (and didn’t get from shop where I bought it). Great Service and communication. Even honoured a discount even though I was just out of time. Thanks Guys! More...
Reviewed on Facebook
E Townend
Did extensive cabling for my company network of computers and fixed our alarm system. On time, punctual, great job and competitive pricing. Definitely worth getting in touch (no pun intended) with. More...
Reviewed on Google Maps
Les Fernandes
Handed my laptop in for a replacement lid it. Chris and Alex also dealt with the WiFi repair that also surfaced. These guys are professional and very honest they did a brilliant repair. I would definitely recommend using One Touch Services for PC repairs.Thanks GuysLes More...
Reviewed on Google Maps
Keith Davies
Amazing service from Alex, fixed my laptop same day with no hassle. Would definitely recommend, especially students
Reviewed on Google Maps
Ivor Garland
Connor replaced the hard drive of my laptop that stopped working due to a fall and it's as good as brand new now, and as he suggested an ssd it's now faster than ever! Recovered all of my important data that I thought was lost due to the fall as well. He walked me through step by step and advised me about different options you have, really friendly and approachable service as well :) would recommend! More...
Reviewed on Google Maps
Neil Thatcher
Super helpful friendly staff saved my pc from the bin thank you
Reviewed on Google Maps
Ingrid Howell
I recently used OneTouch Services for some email and operating issues. Chris was so friendly and helpful. In the past I have always been a bit unsure about contacting companies for help with computer problems as they talk in 'Jargon' that I did not understand. As a result I felt foolish for not comprehending what they were saying. However, Chris was not like this at all. He explained everything in language that I could understand and not 'Teckie' talk!. He was efficient , knows what he is doing and quickly put me back on track with accessing emails etc. Furthermore, the cost was reasonable.I would highly recommend Chris and One touch services and will definitely use them again. More...
Reviewed on Google Maps
Tracey Asbury
I have used OneTouch both for my business computers and personal ones and the service I have received has been exceptional, each time Chris has managed to do exactly what I want, when I wanted it done and within my budget. Highly Recommended
Reviewed on Google Maps
Luke Williams
Great service received, Alex went above and beyond in order to have an issue with my motherboard fixed with the manufacturer. would highly recommend !!!
Reviewed on Google Maps
Cazz John
Big thank you to Connor at the Bagshot location for fixing my misbehaving Dell laptop! I'd been recommended to One Touch by a family friend who had been very impressed with the quick turn around and reasonable prices. Connor was absolutely lovely and kept me updated on the repair progress, which I was impressed with. I was surprised by how quickly it was all resolved! Thank you. More...
Reviewed on Facebook
Rachel Marsh
thank you so much for mending my computer perfectly, quickly and with no problems
Reviewed on Facebook
Karen Fern
Always polite honest and friendly....used a few times with no problem over the years. Lovely chap Chris
Reviewed on Facebook
TIna Scruby
Thank you for a great job fixing our home computer. Working really well now.
Reviewed on Facebook
Michael Day
One touch services are efficient, honest, helpful, quick, friendly and very reasonable prices company and i will recommend them to friends and family
Reviewed on Facebook
Lisa Grosch
Chris was very professional, honest and helpful. Would highly recommend for all you technology needs. Thank you �
Reviewed on Facebook
Anna-Marie Goodacre
Thanks to Alex I now have my laptop up and running in English again and very patient resolving the issue for me thanks again
Reviewed on Facebook
Cazz John
Big thank you to Connor at the Bagshot location for fixing my misbehaving Dell laptop! I'd been recommended to One Touch by a family friend who had been very impressed with the quick turn around and reasonable prices. Connor was absolutely lovely and kept me updated on the repair progress, which I was impressed with. I was surprised by how quickly it was all resolved! Thanks again. More...
Reviewed on Facebook
Martin Pereira
Had to replace my laptop's fan as it was making an extremley loud noise.Took it to two other repair shops and explained to them that I needed to replace my fan, both took my laptop for a week only to tell me they did not do replacements. At OneTouchServices they promised me they would check my laptop, see if my fan needed to be replaced, order the spare part and replace it, all in one week. They delivered, and were extremly friendly through out the whole process.If you want your laptop to be handled by people who know what they are doing, who are friendly, and with reasonable pricing, then come to this shop. More...
Reviewed on Google Maps
Craig Conte
Chris is really customer friendly. IT help can be daunting, but Chris makes it friendly and personal. I had to move some files between systems and Chris diagnosed and solved right away. He also went the extra mile to find times for me to pickup my device after hours. Great service to the local community. More...
Reviewed on Google Maps
John Whitmarsh-Knight
Excellent. Great customer service. Problem solved
Reviewed on Google Maps
Pardeep Bancil
Chris at OneTouchServices is a very knowledgeable guy and very helpful with computer updgrades and repairs.
Reviewed on Google Maps
Paula Bicknell
Chris recently upgraded an old laptop for me, so it now boots up in secinds rather than minutes. A lot cheaper than buying a whole new laptop.
Thx
Reviewed on Google Maps
amy neville
Chris is prompt, professional and approachable. Highly recommend him and will absolutely use this service again! Thankyou Chris we are up and running quicker than ever!
Reviewed on Google Maps
Alfred Littlewood
I have used Chris several times and he has always been most helpful
Reviewed on Google Maps
John Sargent
Chris is friendly, very professional and knows his stuff. PS very smart van.
Reviewed on Google Maps
What do you love most about your job?
Searching for the resolution to the problem that no one else can find
What inspired you to start your own business?
The freedom of being my own boss and providing great customer service
Why should our clients choose you?
We treat each and everyone of our customers as an individual, dealing with their specific needs & will always endeavour to provide the best customer experience that we can