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One Whitehall Place at The Royal Horseguards Hotel logo
O

One Whitehall Place at The Royal Horseguards Hotel

Victoria Embankment, Greater London, London

(1599)
One Whitehall Place at The Royal Horseguards Hotel logo
O

One Whitehall Place at The Royal Horseguards Hotel

Victoria Embankment, Greater London, London

(1599)

About

One Whitehall Place is the perfect venue for any event.
It is an elegant Victorian Masterpiece in a spectacular riverside setting, boasting with stunning views over The River Thames and London Eye. With high ceilings, a dedicated entrance, doormen in top hats, grand marble staircase and glittering chandeliers, One Whitehall is a truly special and unique setting for your big day.

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Reviews (1599)

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I
27 December 2019

I worked there as a waiting staff and I found it is a good place to work.

H
27 December 2019

מלון נהדר! מיקום מרכזי, מול רכבת תחתית, ניתן ללכת ברגל לכל מקום, כולל אטרקציות מרכזיות. הצוות נעים, חייכן, נגיש לכל שאלה ונענה מיד, החדרים גדולים, מרווחים, נקיים וארוחת הבוקר מפנקת. פעם שנייה שאנחנו כאן, נהנים מכל רגע. תודה! More...

P
26 December 2019

I recommend this place. every place is a walking distance. Go out to the main door make a right cross the street under the bridge and everything is there ( food, souvenirs, coffee)

T
25 December 2019

Staying here for the first time. Great location, friendly and helpful staff and nice breakfast. Recommended.

P
24 December 2019

This is my first time in London and also first time for the afternoon tea so maybe I have no any other experience to compare but this place was nice. The tea room was not too crowded. Anyway, it would be better if you book the table in advance. (You can book the table online.) The tea was good. I really love the “Strawberry and Cream” tea. The sandwiches was very tasty as well but the desserts was too sweet for me. More...

S
24 December 2019

Great location for afternoon tea, which was lovely and very generous with extra sandwiches offered Highly recommended.

J
20 December 2019

Best of London hotels. Great central location and obliging staff

T
20 December 2019

Lovely 5* hotel in a fantastic location. ||Took my daughter as a pre Christmas treat to London. ||Afternoon tea was lovely. ||The hotel is in a beautiful building and when we returned from watching A Christmas Carol all the candles were lit in the foyer. A truly magical atmosphere. ||Staff were friendly and attentive ||Breakfast fabulous ||Well worth the money. More...

S
20 December 2019

Hotel beautiful, food lovely, event organiser not so good.

T
20 December 2019

We were up in London for a trip to the ballet and where better to stay that the Royal Horseguards Hotel , as always at this time of year the entrance lobby looked fantastic with a beautifully decorated Christmas tree and everywhere was sparkling with lights and festive garlands. Our room was for once on the first floor, right next to the lifts but apart from a rendition of the 'Twelve days of Christmas' which wafted up from somewhere late on Friday night it was a quiet room. I'm sure the range of toiletries was less than normal but they were sufficient for our needs. The min-bar was kept well stocked with soft drinks and snacks. Thoroughly enjoyed our Christmas break and will be back again in July. More...

T
20 December 2019

My husband and I have just spent two nights in The Royal Horseguards and it was truly amazing. The building itself is absolutely stunning, the staff so warm and welcoming, and the food in the restaurant truly delicious. To top that we had a beautiful room with breathtaking views of the gardens, but as it is also winter time, had the added luxury of a river view as well and being able to look right across to the sound bank. It really was a weekend to remember. More...

P
20 December 2019

Spent a day here at a conference. What an amazing place. Full of history. Very attentive staff, great food.

J
20 December 2019

Just the best !

T
20 December 2019

Excellent Service from the time we entered the hotel until it was time to check out. We had a room with a Great view and the hotel is in a Great Location for walking to shop, see landmarks, or dining. The staff was amazing and very attentive. More...

T
20 December 2019

More than just a great location and iconic building, I thoroughly enjoyed my stay at this hotel. I found the hotel room generous in size, well appointed and relaxing. Whilst it only contained a double bed, it was still very comfortable. Food and service at all times were very good. More...

H
20 December 2019

Amazing stay at an amazing hotel. We were upgraded at no charge to a room overlooking the garden, Thames, and London Eye. The location was perfect . Even the weather held out for us.Highly, highly recommend this hotel. More...

H
20 December 2019

We stayed 5 nights in a beautiful riverview room. Fabulously comfortable, very quiet. Highly recommended (except the really annoying coffee maker).

T
20 December 2019

We stayed in this hotel for a 3-day visit to London. I have visited London many times for business, but this was the first time with my family. ||Simply put: overall, this hotel is the best I've experienced in all of London. The location is exceptional: Trafalgar Square, Westminster, Covent Garden, London Eye are all within a 5 minute walk radius and the Embankment Underground Station is literally around the corner.||Unfortunately, luxury hotels in London are never really cheap, but we had a great offer including breakfast.||The rooms are spacious, the beds are just the way we like them (not too hard, not too soft). The minibar was complimentary, and breakfast consists of a buffet which has almost everything you can wish for.||If we visit London again, we will surely be staying in this hotel. More...

T
20 December 2019

I was at the Royal Horseguards Hotel before some months ago and wasn't so happy as I was this time.||Room was perfect - with the view at the London Eye, St. Paul's Cathedral and scycrapers. Food was delicious - rack of lamb, nice wine, excellent service. ||I got milk alternatives for my milk. ||Everything was great, Location as always is perfect.|| More...

T
20 December 2019

This was a return visit and it truly was so worth it. This is a fabulous hotel in a very central location . Although the hotel is large and busy it is at the same time quiet. Great rooms with good service . Nice breakfast . Lovely to overlook the gardens and the river . Easy access to the train and a short walk from good shopping .|Will stay again |Jenni |Cape Town |South Africa More...

S
20 December 2019

Fantastic atmosphere and brilliant attentive service. Thank you.

S
18 December 2019

Very nice afternoon tea. Plenty of food. Staff friendly. Used a groupon. Pleasant atmosphere.

I
14 December 2019

excellent service and very friendly staff, made to feel at home

J
14 December 2019

Without a doubt the best place to stay in London. Extremely central, accommodation superb, surroundings luxurious and the helpfulness of the staff who go the extra mile makes it special. Just wonderful. We stayed for four days and enjoyed every minute. More...

T
13 December 2019

Excellent location for West End theatres, bars and places to eat. Room was comfortable and had a luxurious feel with all necessary amenities. Walking through the Embarkment Gardens to Covent Garden Area was a real treat. More...

T
13 December 2019

This hotel is perfect for visiting most of the tourist destinations in London on foot. It is immediately opposite the London Eye, which we could see from our bedroom window. The staff were all wonderful, polite, cheerful and welcoming. We were most impressed by Ozoda in the restaurant who even remembered our drinks order for breakfast from one day to the next. Lunch and dinner were both very good indeed; we particularly enjoyed the superfood salad and the fishcake starter (small lunch). The reception area, bar and lounges downstairs are really nice places to sit and relax. But... this is clearly a 4* experience in many ways, however the hotel tries to sell it. The bedroom decor is tired and rather worn (the lighting panel and bathroom are very old-fashioned). The breakfast buffet offers good choice but not individually cooked items unless you pay a lot more. There are three lifts - but only one worked for our whole three-day stay so there were long and frustrating waits in the mornings. Why don't the hotel PR people understand that it's a mistake to over-sell yourself - it just leads to disappointment. We will stay again but now we will know what to expect. More...

H
13 December 2019

Excellent location and very close to subway and rail station. Hotel room is comfortable, and with nice river view. Quality of breakfast and room service are reasonably good too. Hotel staff are very helpful and friendly, and provide me good advice and suggestions during my stay. More...

J
13 December 2019

Great place to stay and is ideally located.

T
13 December 2019

Great hotel, nice location, service and staff attentive. The TV in our shower didn't work which was disappointing (not! What an odd thing to have :D).

T
13 December 2019

This is a very good hotel in a great location and extremely reasonably priced for 5* London hotels .||It was exceptionally clean , tidy and well maintained but you do need a room with view . Breakfast price was little pricey so we decided to eat out . More...

T
13 December 2019

The hotel is a bit expensive but worth it. Everyone on the staff was friendly and helpful. Jamie, one of the managers is terrific. Richard and Julius who are concierges are the best we have ever encountered. The location is perfect. The restaurant is very nice with a good menu. The bar is quiet and great for sitting with a drink and having good conversation. More...

T
13 December 2019

Stayed at Royal Horseguards in November for 8 nights. The hotel was clean and||comfortable. I found the room size and storage to be adequate . Bathroom had a nice shower and was spacious enough. We did not partake of breakfast - we found it too expensive. Hotel staff was helpful.My favorite thing was the location - it was perfect to me. My only comment is wifi did not work well in room- it was much better in lobby. Overall enjoyed my stay at Royal Horseguards. More...

T
13 December 2019

Every year my Mum and I venture to London in search of its treasures. Five-star hotels, Michelin star restaurants, amazing shopping and phenomenal high teas! We call it Paddington Day. It’s a once a year spoil. Mother and daughter time. We select our restaurants, experiences and hotels very carefully. This year we celebrated our 7th Paddington Day... at the Royal Horseguards.||A five-star hotel, set near the banks of the Thames. The service, exquisite & charming decor and personal touches like a free mini bar surpass sine of the best hotels in London. ||The highlight was our room on the 7th floor with views overlooking the river, from the London Eye with a view up the river all the way to the Shard. Breathtakingly beautiful. The lights and colours as the day changed from dusk to dawn. We could sit at the little table overlooking the view, indulging in treats from the free mini bar. This made our trip! The room was very spacious, beautifully decorated with beautiful furniture and finishing touches. Great bed, linen and comfort! I would recommend upgrading your room to a river view to really experience the Royal Horseguards most treasured asset. Its view! ||The staff were attentive, friendly, warm and professional||The bar area is fantastic with ambient lighting, excellent drinks, cocktails and snacks... ||Breakfasts were very good. Served as a hot & cold buffet but perhaps not at the standard set by the rest of our experience in the hotel. ||Staying at the Horseguards is welcoming, plush and homely. You can’t go wrong booking here. |. || More...

T
13 December 2019

To celebrate my wife’s birthday, we had a one-night stay at the hotel. We had a most enjoyable time from start to finish. From the moment we checked in we were treated as being special. We had a lovely river view room that overlooked the Eye and great views over London. The room had all the amenities and good quality products you would expect from a hotel of this class as well as a very comfy bed. It was also spotlessly clean. By London standards the room was quite spacious. My wife even had a small birthday cake which was a lovely touch.||Breakfast was excellent with a wide choice of hot and cold food. The location of the Royal Horseguards is ideal. We were able to walk in approx. 20 mins to the theatre and the West End as well as all the attractions of the South Bank and Parliament and Whitehall.||A special thanks to Martina on reception whose professionalism was a credit to the hotel. She really took the time to look after everyone so well. ||I would have no hesitation in recommending the hotel for a truly enjoyable experience. More...

R
13 December 2019

Great place. Awesome party venue and great food.

T
13 December 2019

Exceptional stay service excellent, rooms could do with a little updating and will recommend for both business and leisure. The hotel is very central and transport to all London attractions are walking distance and Underground services are close by. More...

T
13 December 2019

My wife and I stayed at this hotel last week as part of a 40th birthday celebration. Our stay was faultless in every way, our room was a lovely size, clean and modern, the staff were so friendly, special note the the doormen who always greeted us with a warm and friendly smile regardless of how cold it was outside. The breakfast had such a variety it was difficult to decide what to have and again great quality too. The hotel is in an excellent location and easy walking distance to any of the local attractions including the London Eye which is opposite the hotel. A nice touch was that they knew it was my wife's 40th birthday and left a little treat for her (see photo) when we turned in for the night. We loved the feel of this hotel, especially the lounge bar area which creates such a relaxing atmosphere, perfect to unwind after a busy day sightseeing. We would definitely consider staying here again, mad not too after such a great experience. More...

V
10 December 2019

Really nice, smart clean and tidy with a feel of luxury. Good location. Would recommend it.

L
10 December 2019

Fabulous hotel, great food, fantastic staff, beautiful rooms, just a magical place

K
7 December 2019

I loved this place! Warm reception, tastefully decorated, very friendly staff. Room has everything you could ask for, and more! I had a deluxe room with a heated bathroom floor and heated towel rack. Nice amenities, very comfortable bed and pillows, fantastic view, very quiet room. Food was delicious and reasonably priced for such a nice hotel and being in the center of London. I will stay here again and highly recommend you do as well!Thank you to Cristina in room service. She was so polite and professional with each delivery! More...

H
6 December 2019

Really good service. Guido at the front desk moved us to a room better suited for my partner who has claustrophobia with no fuss. Room was clean and the mini bar was complimentary (unheard of!).Would definitely stay again More...

T
6 December 2019

Another lovely stay at The Royal Horseguards. Fantastic location and beautiful hotel. On first occasion had a Prosecco on arrival by the fire as we were a bit early. Very convenient for Embankment station, Westminster and West End. Will definitely be back to stay again. More...

T
6 December 2019

Splendid location and great for a special occasion. Easily walk to lots of attractions.||||Hotel staff are consistently helpful and polite. ||||Luxurious rooms with great views. Recommend the garden view and go for an upper floor. More...

T
6 December 2019

Vintage hotel nestled near the Thames, with quick access to transportation and key local sites. The staff are friendly and knowledgeable. This would be a perfect location for a couples retreat or a even a family vacation or business trip. I highly recommend. More...

6 December 2019

좋았어요..로비 분위기도 좋고 특히 입구에서 인사해주시는 분이 트레이드..

H
6 December 2019

ideal location.friendly,competent staff.very clean.

A
6 December 2019

Very elegant, and the staff is exceptionally nice and accommodating. Well worth the premium price.

T
6 December 2019

Great hotel but insufficient wardrobe space for more than 1 night stay, the location was great and the staff very helpful we left our bags we arrived and when we checked out. Checkout time of 12am was also better than other hotels we’ve stayed in. More...

M
6 December 2019

Best breakfast, afternoon tea, most comfortable bed, most friendly Filipino staff

A
6 December 2019

Very comfortable very polite and pleasant service

K
6 December 2019

This is a nice historic venue with all the pomp and decor you'd expect of a central London period buildingWalking distance from Trafalgar Square or the Thames, it's s great place for visitors to the capital. As a venue, it's... Reasonably good. Probably a 4-star kind of venue of that makes sense.The staff are friendly and helpful as you'd expect More...

N
6 December 2019

Great location, room and food

H
6 December 2019

Great location historic surroundings

J
6 December 2019

Fantastic location and friendly attentive staff. Awesome view of the London Eye from our room. It was quiet, spacious and welcoming.

L
5 December 2019

Delicious food friendly helpful staff And nice cosy

C
29 November 2019

È davvero un bell'hotel in una posizione davvero ottimale per raggiungere ogni destinazione con metro, bus ma anche a piedi. La hall fantastica le camere belle, noi avevamo la standard, molto spaziosa, il bagno grande pulito e ben servito con i miniset. Uniche pecche...le finestre che davano su di una corte interna, erano vecchiotte e non si aprivano, la moquette ma daaaaiiii, e poi cosa avete contro i bidet :) Spero di tornare presto!! More...

T
29 November 2019

I stayed here for 2 nights extremely reasonable prices for location, the staff were amazing, the bar is lovely, the room was very comfortable and clean, the atmosphere was also great would highly recommend. Very close to all amenities. Nearest tube is embankment a great place to stay More...

T
27 November 2019

The hotel is in an excellent location, close to all major tourist attractions.||The rooms are traditional and extremely comfortable. staff were really friendly and helpful.||Very clean and tastefully decorated. More...

T
27 November 2019

Very convenient for walking to attractions, landmarks theatres and shopping. Friendly and helpful staff, very comfortable room, great to have complimentary soft drinks and snacks. Beautiful and interesting building decorated for the festive season! More...

T
27 November 2019

We loved this hotel for our anniversary. We will return one day. Location and view of the Thames was incredible. So comfortable and luxurious. Highly recommend. Didn’t eat or drink at hotel so can not comment on this. More...

T
27 November 2019

Overall an excellent hotel well worth a visit. Magical views across the river at night. Traffic noise could be a problen early in the evening, Easy waling distance of theatres and only two minutes from the nearset tube.

T
27 November 2019

This hotel is positioned perfectly for a number of theatres, it’s history and grand entrance make it a very iconic place too. Staff were very friendly and attentive. The room was very clean and bathroom had a heated floor. Breakfast was leisurely and very varied. I would recommend the Royal Horseguards for a theatre weekend and relaxing as well a a great place to visit central London’s sights. More...

T
27 November 2019

Excellent service, with a warm welcome. The location of the hotel is fantastic, close to the theatres, Covent Garden and the Christmas Market by theThames. ||The rooms are a little tired but they are a good size, clean and comfortable.||The service is generally excellent throughout apart from in the Equus Bar where it was appalling, the staff were extremely discourteous, we only went their once and avoided it for the remainder of our stay. More...

T
27 November 2019

This hotel was in a great location. So near to Embankment station and within walking distance to theatres and Covent garden. ||Staff very friendly and helpful. ||Standard rooms are just what it says Standard. More...

T
27 November 2019

Wie praktisch jeden Oktober verbrachten wir einige Tage in London. Wir waren zum ersten mal in diesem Hotel und waren durchaus zufrieden. Das Hotel liegt an bester Lage, dadurch kann man einen Grossteil der Touristenattraktion zu Fuss erreichen. Das Personal war sehr freundlich, zuvorkommend und hilfsbereit, was wir sehr schätzten. Der absolute Knaller war jedoch das phänomenale Frühstück! Einziger Minuspunkt sind leider die Zimmer, welche ziemlich dunkel und auch zuweilen etwas in die Jahre gekommen sind. Sonst war alles top! More...

T
27 November 2019

The restaurant has a wonderful atmosphere. The food is very tasty and the staff is not very pushy; the french girl who welcomed us is a superstar with her personality. A Christmas in this restaurant is recommended. More...

T
27 November 2019

Fantastic hotel with service to match in a grand building with history. Location is perfect right on the Thames and close to Embankment. Rooms are fairly grand and beautiful foyer. Would definitely recommend. More...

M
26 November 2019

Great location. Beautiful hotel with lots of history. Staff were very courteous and helpful. No sky tv for premier league games (WTH)

G
26 November 2019

Very "royal" style restaurant. Food is very tasty and staff very attentive.

S
24 November 2019

Excellent food and excellent service. We used Groupon and definitely worth it. Will come again.

J
24 November 2019

Supreme Location and lovely Hotel

A
23 November 2019

Very nice day staff friendly and prompt. Food very tasty

S
23 November 2019

Best place

I
21 November 2019

Not the cheapest but actually in no way the most expensive for a central London location. a nice hotel in an ideal location for Charing cross. Enjoyed my stay.

R
20 November 2019

Wnętrza, sypialnie i korytarze są zachwycające. Dostałam pokój z widokiem na Tamizę i London Eye. Chyba nigdy nie widziałam tak gigantycznego łóżka. Obsługa jest niezmiernie miła, śniadanie poprawne. Lokalizacja hotelu jest idealna More...

T
20 November 2019

Took family from Italy and Germany for afternoon tea. We were lucky to have Safia serve us, she made the experience extra special, nothing was too much trouble. Safia even took some lovely photos of us. All the food was delicious and a beautifully presented. Great selection of teas, champagne was good quality. Would highly recommend. More...

P
20 November 2019

Beautiful hotel. Excellent service.

T
20 November 2019

We stayed twice. First room was an upgrade. Very small but with a view. The second a functional size room but without a view. Generally had to wait for checkin. Bar was always busy but service pretty good. Similarly restaurant was busy. Mixed meals, lamb good steak a bit tough. Good location with easy access to the embankment underground station. More...

H
20 November 2019

Great

T
20 November 2019

Stayed 3 nights as a base for theatre and opera visits. Excellent location, although the standard rooms are small & bed is small. Functional if you are out late anyway. Skipped breakfast as it is v.expensive, but cheaper if you order the night before (why?). Loads of great coffee & breakfast places, far cheaper, so we didn't eat in the hotel once. More...

N
20 November 2019

Excelente ubicación y habitación confortable

20 November 2019

服務四顆星 清潔三顆星 外觀五顆星

M
20 November 2019

Fine dining at its best.

B
20 November 2019

Absolutely gorgeous hotel and room. Staff is very nice and helpful. Breakfast is scrumptious and I would absolutely recommend tea time if you feel so inclined. Definitely the best I ever had.

L
20 November 2019

Nice place. Great patio, well placed in downtown London. Never saw the inside but the outdoor food and drinks were quite good.

T
13 November 2019

Very good location the view from the room was outstanding (london eye). If you want to discover London, this is the place to be stayin. All tourist destinations were so close that 5 min walk did the magic. More...

H
13 November 2019

Soperb all the way

I
13 November 2019

Had a lovely tuesday evening meal here, food were just right portions for us and great taste and arrangement, staff were attentive and pleasant, I recommend here

H
13 November 2019

The location of the hotel was incredible - I got around easily on foot to all the main sights. The only downside was how early everything closes at night! It was impossible to have a meal after 9pm.Room service: I had to order once because of the previous issue described. I was very displeased by how long it took for them to reply, but the lady who brought up my tray was very sweet and even came back after midnight to bring me a surprise birthday treat! That made me very happy.The room was clean and comfortable for one. No complaints there.Concierge wasnt overly friendly or helpful, but thats the only thing I noticed. I asked if they could take my postmarked mail and one guy refused saying I had to walk over to the other counter. It was a simple task that requires zero effort and makes guests happy for the extra attention. Oh well. Overall, recommended! More...

T
13 November 2019

Large, grand and gracious Hotel in Whitehall. We had an impressive bedroom overlooking the London Eye and Thames. King sized bed but we found mattress to be rather hard. Breakfast included everything we needed, including perfect creamy scrambled eggs! Attentive and helpful Doorman found a taxi immediately..Excellent service in a superb hotel More...

J
13 November 2019

A very nice hotel, close to the London embankment train station. Welcoming staff, old decor with large high ceiling rooms. Good for hosting events.

T
13 November 2019

Firstly let me say I've never ever been to London before and didnt know what to expect. My partner booked us tickets to a show for a 30th birthday present, he checked out so many hotels and chose The Royal Horseguards and we were not disappointed! ! From the moment we checked in, where the staff were informative and very friendly, to the room being spotlessly clean, the bed was so comfortable!! |The hotel is situated central to everything!! |We've already said we want to come back soon with our 2 children and will definitely stay here again!! More...

T
13 November 2019

Dont come to London often and with so many hotels to choose from it's often disappointing. But this time... jackpot!! Mid priced I'd say for London 5* but location cannot be better. We arrived at Waterloo (10 min walk) and had to get to Soho in the evening (20 min walk). As well as that convenience, our room on 8th floor had the most stupendous views of the Thames and city landmarks, especially when all lit up at night. Room was cosy and had all amenities you could wish for- generous Elemis toiletries, 2 bottles of water each, slippers, free mini bar, you name it. Excellent housekeeping. Those who have criticized rooms for being dark and no view, sorry to say but you just need to pay more and get a river view room and enjoy it. No surprise if you go for the cheapest, we've done that before in another London hotel and guess what... got the room overlooking kitchen vents! You get what you pay for. More...

S
13 November 2019

Excellent service and beautiful decor

J
13 November 2019

Beautiful hotel and a wonderful tea ,and the staff are so very helpful and lovely .

C
13 November 2019

en arrivant c'est magique !! si o avait pas vu on est bien à Londres !! tout est top style, déco, aménagement, emplacement, personnel, PDJ, . ... tout TOUT ON ADORE !!! surtout notre fils ado.... dès qu'on peut on y revient. très bien placé car très centrale à pied et en transport... bref le top qu'on a du mal à ^partager comme adresse !! More...

H
13 November 2019

The staff and service was fantastic. The hotel is in walking distance to Westminster Abbey, Buckingham Palace, Elizabeth Tower - which houses Big Ben and the River Thames. It’s a beautiful hotel. The food is good. I’ll definitely stay here again. More...

H
13 November 2019

From check in to check out this was amazing. It was only for the night, but this will be my hotel of choice for my next visit!

L
13 November 2019

Amazing hotel right down on the river within walking distance of many sights or taxis right outside to take you to your destination!

L
13 November 2019

Beautiful hotel, loved the service, the food, the room, the views. An amazing stay for a birthday treat.

T
13 November 2019

Our room was huge, even by US standards, and the location of this hotel was ideal, very close to the Embankment tube station, and walking distance to Big Ben, Trafalgar Square, etc. It was also quiet, as on more of a side street. The elevators were cordoned off by doors, which helped with noise—a nice touch.||Our bed was very comfortable and we could open the windows a bit. There was a deep tub, two sinks and a shower, but that is where the issues started. Our rain head shower did not work and was not fixed after making two reports. The heated bathroom floors also did not work. The water was inconsistently hot from the shower, but not the sinks. You could hear the TV in the bathroom, which was nice unless one person wanted to watch the television and the other relax in the tub with a book. ||We had nice robes, a free mini bar (water and soda), and other pleasant amenities. There were just small things that made it less than perfect. For example, it seemed the overhead lights were on or every light was off. You could not have just a bedside lamp — at least that we could figure out and we have stayed in hotels across the globe. It also took the doorman about 10 minutes to get us a taxi for dinner as there were none stationed outside the hotel.||Would I stay there again? Probably but I’d look at other options before I booked. More...

T
13 November 2019

Great few days near to all the tourist hot spots with wonderful service and knowledgeable and friendly staff. Special mention for the choice of delicious breakfast if you visit breakfast is a must! ! Must mention the birthday cake in room was lovely and delicious surprise. More...

A
13 November 2019

Very very welcoming, accomodating, friendly staff (waiters, waitresses, receptionists) and very very delicious food! Neil's bday dinner had been one that was unforgettable and very special! Thank to all of you for such an amazing dining experience! Kudos and well done! More...

I
11 November 2019

Lovely meal in the restaurant. Staff amazing professional and smart. Very attentive. Food was second to none !’

L
9 November 2019

Great location, lovely hotel with a very helpful and friendly staff. Excellent full service accommodations. Would stay at The Royal Horseguards again.

T
6 November 2019

Nice location but service at check-in/ check-out and at breakfast could be much better. Its an inclusive soft drink mini bar BUT only 2 bottles of water (sparkling and still) and 2 cokes (diet and normal).||

T
6 November 2019

An excellent location. A very impressive building. Friendly staff. Good breakfast. However, some things need to be improved: minor cracklings in the rooms (power sockets, shower taps, old and slow lifts which can take you several minutes to go down or up in case of multiple guests). In overall this is a pleasant hotel. Recommended More...

T
6 November 2019

As prevously experienced, we were met by friendly proffessional staff, unexpectedly upgrade to a garden view room which was a pleasnt surprise and added to our stay. Overall an excellent experience. We will be back. More...

C
6 November 2019

Excellent hotel très bien situé, près de Trafalgar square. Chambres confortable, literie absolument impeccable et confortable. Excellent petit déjeuner. Bar agréable. Service à la réception parfait ! Dans une rue calme et agréable More...

C
6 November 2019

Great location, close to Piccadilly & shopping.

T
6 November 2019

This is a fantastic hotel in a great location. We found the staff super friendly along with great room and facilities. In summary the whole experience was superb. Will be looking to come back soon and take advantage of all this hotel has to offer. More...

C
6 November 2019

La locación de The Royal Horseguards Hotel es inmejorable porque está cerca de los atractivos turísticos de Londres, distancias que puedes caminar tranquilamente para disfrutar la atmósfera londinense. Además, su maravillosa arquitectura es de la época de la Reyna Victoria. Las habitaciones son cómodas y espaciosas, te harán sentir como en casa. More...

T
6 November 2019

This hotel is a wonderful option especially due to its fabulous location. A block away from the Embankment Underground Station, it is also an easy walk to Westminster Abbey, Parliament, St James Park and Trafalgar Square among other places. I booked a double room as singles in Europe tend to be tiny and my room was incredibly spacious and had two recliners which was awesome. The bathtub had whirlpool jets which was a real treat-beware though, the walls are thin so you will also hear blaring noise every time a nearby room uses this as well. The hotel’s food is good but given the location you will likely want to explore other options. Highly recommend reservations if you want to do the afternoon tea. More...

T
6 November 2019

The hotel is very traditional in true English style. The apartment is very comfortable with very delicate amenities. The restaurants are excellent, with good prices, taking into consideration all the refinement. The only experience that was not pleasant was in Concirege service, which instead of helping, has the sole interest of selling solutions with values much higher than those practiced directly in the places of interest. To give you an idea, the transfer offered was 500% higher than one Uber. More...

V
2 November 2019

We enjoyed our afternoon tea here today. It has a lovely atmosphere and ambience. The food was lovely and the staff very nice.

G
1 November 2019

The afternoon tea was a beautiful and extraordinary experience. Superb service and attention to detail , amazing presentation. Staff were very friendly and helpful. Always a special treat to visit. Thank you so much Adela, Safia and Evelyn for helping us make our special day even more special. More...

C
29 October 2019

Had such a beautiful surprise birthday celebration at your decadent historical hotel with outstanding interiors, warm friendly staff, great hospitality, ambiance and lovely food! I loved it. This is our second time as we had our 1st year wedding anniversary here too. Thank you Evelyn and all who accommodated us. Highly recommended. ❤️ More...

T
27 October 2019

We had our friends 35th birthday party there and it was beyond excellent the service, the food and the decor. From the moment we arrived we we greeted warmly by the doorman. Hanna who was the lady who arranged the event could not do enough for us as I had a a potential wardrobe issue and the safety pins arrived with no issues ! Claudio on the bar was outstanding with the choice and variety of drinks and once again the service was 1st class. Naveen the Manager at all times was seamlessly looking out and after us with Alrin supporting him with nothing being an issue and they could not do enough to and for us. The attention to detail was amazing as when got cold the blankets arrived and the heaters were turned on. The venue and location was breathe taking. We all had an amazing evening and cannot wait to go back ! We would recommend the staff and venue everyday any day. More...

E
27 October 2019

Fantastic stay in truly one of the best hotels I’ve ever stayed in The staff are very professional and made me feel very welcome. Have to say a big thank you to staff member Leon as he was very helpful always made me feel Very comfortable Would definitely visit again great service 10/10 More...

T
27 October 2019

We highly recommend the breakfasts at the Royal HorseGuards Hotel. We relied upon their excellent breakfast menu and buffet as well as the service and care from OZODA and ABDEL and all of the other staff in the restaurant. We left each day after breakfast, very full!|We hope to return next year and see you again. |Thank you! |Jane n Phill from Tasmania More...

T
27 October 2019

What a beautiful hotel. We were fortunate enough to be upgraded to a suite which was stunning and had beautiful views across the London skyline. The staff were exceptional. They were helpful, polite, friendly and a couple were quite funny! I have previously found that some staff can be a bit stuffy and over-formal in nicer hotels but the staff here were so approachable, and always incredibly professional. More...

S
27 October 2019

Definitely not a five star... Very old and need carpet change in the rooms, honestly the staff is 5 stars services... I saw most of guests r very old people that's why it wasn't suitable for me as a young man.... 4 stars it is

T
27 October 2019

Avoid during “ demos “ , but an excellent location for Westminster otherwise .We were isolated by police road closures against Climate Rebellion protesters , but would go again if access was easy . ||One taxi refused to go there and others charged £20 and £30 for a 500 yard journey , having to drive all round central London More...

T
27 October 2019

I have just returned from having 2 nights at this hotel with my husband and 4 yr old son. ||It’s a really lovely hotel. We found the staff to be very friendly and helpful . Our rooms were really clean and had everything we needed and the complimentary drink and snacks are a lovely idea. ||It’s doesn’t have the luxury feel that you would normally expect from a 5* hotel but then I think it is far more reasonably priced than a lot of other 5*’s. ||The location is fantastic. There is so much to do within walking distance we didn’t use the tube at all during our stay. ||The only let down is the restaurant where the food in the evening is unfortunately not great but luckily the breakfast is really good. ||We would definitely stay here again! More...

P
27 October 2019

Chaleureux bien situé

C
27 October 2019

Siamo state in questo hotel qualche anno fa a dire il vero, e ci siamo dimenticate di scrivere una recensione, ma essendo stato uno dei migliori hotel dove abbiamo soggiornato a Londra va fatta. Hotel che si affaccia con alcune stanze direttamente sul Tamigi. Le stanze sono davvero grandi e stazione in tutti i sensi, la pulizia da eccellenza ed il personale davvero cordiale. More...

D
27 October 2019

Good

G
27 October 2019

Amazing service for the afternoon tea, recommended

T
27 October 2019

My wife and I stayed for 6 nights after finishing a cruise through the British Isles. My wife and I debated between this hotel and The Rubens at the Palace. We ate one night at The Rubens, but we are so glad we stayed at The Royal Horseguards. It's tucked away on Whitehall Court where as The Rubens is right on the Buckingham Palace Road. It seemed there was a lot of traffic there.||The entire staff at the Royal Horseguards, that we interacted with, was amazing. From the front desk staff, to the concierge, to the evening room attendants and the waitstaff at the restaurant were simply the best. ||If you like to walk, it is just perfect. 10 minutes through Horseguards Parade into St. James Park and you're at Buckingham Palace. Walk a different direction and you're in Trafalgar Square. This place is perfect.||We can't imagine ever staying anywhere else in London when we return. More...

M
27 October 2019

Lovely to see the horses

T
27 October 2019

Sadly an overnight stay only. The hotel is situated minutes from Embankment station central to Westminster. Started visit with afternoon tea which contrary to other reviews we found delicious in relaxed yet grand surroundings. Assorted finger sandwiches tiny cakes and fresh scones. Room was spacious well appointed and by far one of the quietest we’ve ever had. Luxury toiletries , linens and robes. Complimentary mini bar, papers and huge comfy bed. Was well equipped for longer stays ( iron, safe, storage, hairdyer etc) Breakfast was plentiful hot and the choices covered all tastes All in all a delightful stay in a magnificent building full of history. Cant wait to return . Extremely pleasant staff and not at all pompous More...

T
27 October 2019

We stayed several nights at the Royal Horseguards Hotel. My two daughters and I always had and have a marvelous time there. Tea time is great (and Sofia so kind) and the breakfast team was always so courteous, and helpful. Thank you to Sylvia , Ramona , Mina, Selina and Abdul. We intend to come back soon! More...

L
27 October 2019

Difficulty sleeping Too loud outsideSleeping aids such as ear plugs and mask essential given 5 star statuaNeeded to ask for toiletry kit

H
27 October 2019

Beautiful hotel! Great location, very luxurious. Large room. Friendly, helpful staff. All around great experience.

T
27 October 2019

Staying at this hotel was a wonderful experience form start to finish. The staff were attentive, the room was comfortable, the food was excellent, and the location was perfect. There was nothing I would change.

T
27 October 2019

Weekend trip to London - our room was very spacious with views to the London Eye, River Thames & The Shard. Huge bed, very comfortable. Bathroom was a bit narrow in places.||Nespresso machine, complimentary mini bar with snacks, and a fridge. So very comfortable. Dinner in 2112 was pleasant enough.||The Equus bar lounge was unfortunately dominated by middle aged bankers with no manners intent on drinking themselves to oblivion and their boorish behaviour prompted complaints from residents appalled by their behaviour. ||Breakfast by comparison was altogether different from dinner, a buffet style breakfast was more a mass market operation with no real finesse, Croissants were not fresh and flaky, hot servers not replenished in a timely manner. The overspill seating area had no charm, unlike the Dining Room.||Location wise, its hard to beat. Right in Whitehall, on the banks of the Thames, steps from the Tube.||Would I stay again? Yes I probably would, but I would eat out for Breakfast. More...

T
27 October 2019

Visited for a short break and found the hotel in a very convenient area. Had a lovely view overlooking the London eye and river Thames |Good breakfast , also nice bar snacks|Only downside was the outside restaurant bar area closed for winter, shame it was not open for drinks as weather was fine

T
27 October 2019

Superb location and surroundings. Beautiful large room with all the modern convieniences needed....even a TV in the bath! Would HIGHLY recommend this gorgeous hotel for business or pleasure. Will definitely be returning.

B
27 October 2019

Great impact

T
27 October 2019

We have previously stayed at the Royal Horseguards. Its location is excellent, within easy walking distance of many sights and theatres. The hotel is high class but very warm and friendly. The view from a river facing room is magnificent- particularly at night. More...

H
27 October 2019

Great upgrade. Location is excellent.

H
27 October 2019

The location was great. The service was slightly above average. We had safe problems as could not lock safe and they came and fixed it (but had to call down after asking in person and waited 45 min); however the next day we had the same problem thus wasted even more time. This is marked as a 5 star hotel, and I would give it 4 stars at best. More...

T
27 October 2019

Comfortable beds, fine linens and great pillows. Just the place after a transcontinental flight. Very good food. Ask questions, lots of accents for the hotel staff making it hard to understand. In room amenities are EXPENSIVE but this hotel was fantastic. More...

T
27 October 2019

Stayed here twice before. Celebrating a big birthday paid for a larger room with a river view, room was lovely comfy & spacious, but on the first floor & with river hoardings up, the view was not really a river view. All staff really helpful & friendly. Nice touch with complimentary soft drinks in mini bar. Full sized hairdryer, iron & bathroom products topped up twice a day. Ate in the bar pre theatre, lovely. Great breakfast both days. Perfectly placed for getting around & sightseeing (even during the climate protests). Right next to Embankment station. More...

T
27 October 2019

We found the staff extremely helpful and welcoming right from the receptionist (Martina) when we arrived to the staff in the breakfast rooms and the cleaners. The hotel is in a great location for visiting the well known landmarks like the Houses of Parliament and is a easy stroll from the Strand, Trafalgar square and Covent Garden. The cost is at the higher end of the hotel market but we were celebrating a special Wedding anniversary and we are glad we chose this hotel for the it is a great place for the occasion and is one place we won't forget. More...

T
27 October 2019

Since we needed post-cruise transfers to London (and the transfer was dropping off at the Royal Horseguards) we picked it for convenience sake; although it was pretty pricey compared to many others. We arrived to find an amazing hotel, with some incredible history attached to it...and the location turned out to be the absolute BEST; convenient to all the downtown locations (which we could walk to). Check in was also great, and the Reception Manager, Arnaud, was really excellent and helpful! Turns out that it was totally worth the price, although it may not have been the case if we stayed in London for an extended period of time. Did not disappoint!!!! More...

K
27 October 2019

Breakfast was memorable.

T
27 October 2019

This is an excellent location for anyone going to West End shows. Many theaters are very walkable. We had a Garden Room which had a nice view of the Thames and was very quiet. The breakfast was good, the front desk staff excellent. I would stay here again. More...

T
27 October 2019

This hotel has a great location, very easy to walk around and experience the most central of London. Not so luxury but good, more likely designed for business. The staffs are very friendly and professional. More...

H
27 October 2019

Very good hotel!

T
27 October 2019

We stayed at this hotel for about a week in September 2019. This hotel has a great location. It’s about 10min walk to most of the tourist destinations. ||||Service was also great. We bought soccer tickets before our trip which requires a UK address to mail the tickets to. I spoke to the hotel manager before the trip who kindly offered to receive the mail on our behalf. My flight was also delayed for 10 hours which caused me to miss the first night of stay of my prebook itinerary. The hotel staff quickly responded to my email and kept my reservation. The staff at the cafeteria were very friendly as well. ||||I highly recommend this hotel. More...

A
27 October 2019

Enjoyed very much.

T
27 October 2019

We had a great time staying in The Royal Horseguards this September. Members of Staff were really helpful and friendly. Walking distance to the British National Gallery, British Museum etc. China town with the best crispy duck in the world is just around the corner. Literally 2 min walk to the underground. Comfy beds. More...

T
27 October 2019

It is a very convenient and comfortable hotel 2 minutes walk from Embankment Station and 6 minutes walk to Charing Cross Station. The room is spacious and clean. With a bathtub, it is very healed when traveling. More...

T
27 October 2019

Lovely hotel had a room facing the Thames.||Not far from covent garden and also a tube ride away if you have booked a show this is an ideal location. ||Lovely at night as the Thames is lit up and just across the river is the London eye.||Breakfast plenty and fresh staff were lovely.||Bed and pillows and furnishings really comfortable too loved our stay:) More...

T
27 October 2019

We booked a standard room for one night as we were meeting friends from the USA who were staying in the hotel prior to picking up their cruise. We were given room 812 which was bigger than we expected, very clean and comfortable. No views ,but we weren't expecting any, but a couple of small niggles was that whilst the window opened a little bit to let air in, someone had obviously been smoking and there were cigarette butts on the outside windowsill (but the room didn't smell of smoke) and the TV in the bathroom didn't work (didn't worry me, but I wouldn't have got my other half out of the bath if it had been working!)||We had drinks on the outside terrace before dinner and a lovely dinner in the restaurant, although in hindsight as it was a very hot day and warm evening, we would have probably been better off staying on the terrace and eating from the more informal menu there as our friends were a bit jetlagged. One thing about the dining room was that I felt that it lacked a bit of atmosphere, not sure why, because the food was good and the staff were efficient, maybe a little bit of background music would have helped. The bar service was fine and the prices were pretty much what you would expect for a central London 5 star hotel.||We managed to bag an outside table for breakfast, but would agree with previous reviewers that the smoking is a bit off putting as the man on the next table was smoking a cigar, but it can't really be avoided with the smoking regulations as they are nowadays.||I think that if we are back in London again for a special occasion we will definitely stay here again. More...

A
27 October 2019

Bathrooms very clean and staff are wonderful

D
27 October 2019

Excellent hotel in a great location. not exactly cheap and not as flexible on check out time as i would have expected after staying twice for a combined stay of 8 nights. but otherwise no complaints

T
27 October 2019

We had afternoon tea here yesterday for a family birthday celebration & cldn't have received a better service! Afternoon tea was amazing. ||Top marks to all staff who were so attentive & made us all feel so special. Would like to give a special mention to Jungha (5*), Monika & Gigi who were all amazing from start to finish. More...

M
27 October 2019

Short stay tourist. Easy access to tourist sites and West End.

T
27 October 2019

We chose the hotel for its location to Westminster Abby. I was so impressed with the staff and everything about this gem. The Concierge was fabulous . No request was too much to handle. This is an excellent place to stay with very high quality service. I would definitely stay here again. More...

A
27 October 2019

Nice hotel

C
27 October 2019

Went for Afternoon tea and loved it. Very attentive staff even though they were busy. Extra sandwiches should you want them. Great range of teas to choose from..fab building, well maintained, very clean and the option of a smart Terrace bar should you wish to stay a little longer. More...

T
27 October 2019

We stayed here while with a tour group. Our first room was nice, no view, but we were hardly there. The only thing that bothered me was it had two twin beds, each one pushed against the wall with about one foot between them to walk. The mattresses were concave which made for a sore back. After the tour group ended, we were there independently and our room changed. We had a great view and the king sized bed was comfy. I love that they give you four bottles of water a day and two bags of crisps. After a day on our feet, it was appreciated. The breakfast selection was good and service from everyone was great. I love that you can walk to Buckingham Palace and Trafalgar Square. The Tube is one block away, making it convenient to get anywhere you need to go. I would stay here again while in London. More...

T
27 October 2019

many times when I had business in the city i stayed at the royal horseguards and alway enjoyed it. the breakfast is great, the rooms comfortable and prices quite reasonable. of you arrice by car you have problems finding a parking spot :-( More...

T
27 October 2019

We booked this hotel for it's proximity to city center. ||It is really impressive : wonderful old building which used to be an HQ for MI-6, before being a house of Cavalry, as it follows from its name. ||||Being old causes also some inconveniences. Rooms are very small (at least the one we had) and one rainy night we had rain dropping from the top of the window right on the floor. ||||Also, it's quite expensive and price/quality ration was not exceptional. It was around 300+ pounds per night.||||On the positive side, on top of location and mentioned architecture/design - fantastic restaurant. We had dinner only there, it was too good! ||||Afternoon tea also looked amazing, thought we did not dare to break regime so badly :) More...

T
27 October 2019

We had the pleasure of staying for 4 nights while we explored London. Room was nice with king bed and great view of river and London eye. Had a delicious dinner in the hotel restaurant one night(best meal while in London). While there were demonstrators around Trafalgar Square, that did not interfere with hotel. Great service from concierge who helped to arrange activities and car transport. Customer service from reception, doormen, restaurant staff, etc. was great overall. Definitely recommend this hotel! More...

J
15 October 2019

Superb welcome, service and food! Generous portions and delicious dinner with a great choice. No rush and we had a wonderful experience! Thanks

S
14 October 2019

The entire experience was simply amazing. I put heart eyes to prove it. The teatime experience at this classy establishment had me feeling like a true queen even more so than many other experiences. The service was impeccable and we were treated kindly and with the utmost respect. The waitress/hotel staff seated us right away in a cozy and comfy couch and chair area and proceeded to hand us menus. We ordered the pastry's with the pot of tea and the price was more than reasonable. The biscuits and cakes and pastry's came through on a three-tiered platter and were oh so fresh smelling. Everything on that tier tasted good and blended well with the tea. Located in the ground floor of the hotel, this place had me wanting to book a stay because the service was that good. And the bathrooms were super clean and all lady-like how they were back in the day. As recommended by the tour guide from the riverboat cruise, I highly, highly recommend this place to all! I'd give it a platinum star if I could. More...

S
12 October 2019

We have only been there for the High Tea so would certainly recommend that! Good selection of vegetarian sandwiches, generous with tea and lovely atmosphere and staff!

N
8 October 2019

Fantastic service , lovely food

D
2 October 2019

Excellent high tea. fantastic service

E
27 September 2019

Well located for the purposes of this trip. The place is quiet, and if you get a view to the garden, the same is gorgeous. . Room was ample and well furnished.. Staff was formal yet helpful. More...

T
27 September 2019

We enjoyed our stay at this hotel. It is located quite nicely within easy walking distance to many of the central London attractions. Additionally, the Underground is very nearby and you can get to anywhere you want rather quickly. More...

T
27 September 2019

It was historical and unique. Beautiful interior and very comfortable

E
27 September 2019

Ideally centrally located. All staff could not have been more helpful. Rooms spacious and light.

E
27 September 2019

Zentrale Lage optimal.Einrichtung in die Jahre gekommen.

E
27 September 2019

We received an upgrade and the room was lovely. The grounds are beautiful sitting on beautiful gardens right next to the river Themes. Had a quick dessert on the terrace before a show and they fit us right in and made sure we left in time to make our show. The area of town is simply stunning, clean and safe! Lots of great restaurants, parks, theatres, and shops and close to the tube! More...

E
27 September 2019

Location beuond amazing...staff as fabulous.... rooms are beautiful... free soft drinks and crisps just perfect for a midnigt snack. ... juat expect a few tiny more touches for the price More...

E
27 September 2019

I loved the location and history or the building and surrounding areas.

T
27 September 2019

The staff and service was incredible, as was the location.

E
27 September 2019

Very nice location and always clean though some areas have worn carpet. We waited over an hour after check-in time before our room was ready. Could have been resting or seeing more of London. More...

T
27 September 2019

London ist immer eine Reise wert|Obwohl wir im Jahr bis zu 3 mal London besuchen gibt es dort immer wieder etwas Neues zu entdecken. |Das Hotel, The Royal Horseguard, ist von der Lage her sehr gut und hat einen sehr guten Service.|Auf Grund der vielen Aufenthalte in diesem Hotel gibt es gute Kontakte zu den Angestellten. Wir genießen jeden Aufenthalt aufs neue.||Brandis More...

T
27 September 2019

Hotel location and standard are what you’d expect. Very good hotel but let themselves down by adding discretionary 12. 5% for service but it doesn’t get paid to staff (bars and food). I always thought it would be me to add the discretionary tip not them. Closed the outside bar at 9pm so no service outside. Main bar closes at 11pm on a weekend. Laying breakfast tables around you whilst eating your evening meal. Breakfast ok but not special - premier inn standard. More...

V
27 September 2019

The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212. More...

T
27 September 2019

Lovely hotel,excellent location,wonderful staff. Rooms can be a bit cramped but spotlessly clean with very comfy pillows.Very tasty breakfast with plenty of variety ,fresh produce and constantly restocked hot and cold food available . Special mention to the doorman who went out of his way to help, a TRUE GENT. More...

T
27 September 2019

great location close to embankment tube, quiet, friendly professional staff. Adjacent to Beautiful Whitehall Gardens. Though not the fault of the hotel, it was dismaying to see homeless people sleeping in the garden.

T
27 September 2019

This is a classic London Hotel - the exterior is gorgeous and there is a beautiful garden across the entire front bordering on the Thames river. We stayed in a King River View room. The room is listed as 30 sq meters but ours was more than 40 sq meters. The view looks out on the Thames river and the London Eye is almost directly across the river - awesome. The food was excellent and the service staff was outstanding. Loads of closet space, double vanity, separate tub and shower. More...

T
27 September 2019

From the architecture of this beautiful building, to the location and rooms this is a must visit /stay in London.||The staff what can i say. ...thank you to Cristina and Jason for looking after me on my last night you are wonderful staff members to work at the hotel your assistance was most appreciated, to Martina for her efficiency on check in and all accommodation related issues you were amazing, to Richard for looking after my wines and to Florantae for such a warm and fantastic smile on arrival and departure at the door. I had the most memorable stay with your hotel THANK YOU ..Fab ...A MUST DO IS book THE TOWER SUITE you won't regret it the views..... More...

T
27 September 2019

This was my fifth visit for Afternoon Tea. The setting is wonderful, as was the food. However the service has definitely deteriorated. We were never approached and asked if everything was satisfactory, which had happened on previous visits. At one stage four people were looking for staff to settle their account and at times there were none visible. The staff appeared to be in a rush throughout our time there. The ladies toilet facilities were spotless. However there were no hand towels and we ended up using Kleenex tissues. It’s the little things that matter and can ruin an experience. I will go back but hope the service has improved. More...

T
27 September 2019

Such a lovely stay at The Royal Horseguards Hotel. The staff made it feel very special for our anniversary weekend. We had a free upgrade to The Garden Room - from a Deluxe Double and were delighted with the accommodation. The room boasted a separate dressing area, large light and airy bathroom, with walk in shower, bath, double sinks and toilet, accompanied by big fluffy bathrobes. The main bedroom was spacious and well appointed with high quality furniture. Large king sized bed, desk and arm chairs with two balcony doors letting in lots of sunlight thankfully the curtains were effective though too! The only slight disappointment was not being able to use the balcony due to health and safety restrictions. That would have been nice. There was a complimentary mini bar - only crisps, water and cola but still nice, a coffee machine and a proper tea pot. We had dinner in the hotel (making use of a groupon deal which was a bargain) having a three course set menu and a bottle of Prosecco. There was plenty of choices and the food was excellent - very tasty, well presented and was filling. We were also given extra cakes, on a slate platter, to celebrate our special occasion. ||||Breakfast the next morning was popular - small wait for a table - but again was plentiful, tasty and well served. There was a good choice on the buffet, and a la carte options if you wished at an extra cost. For us the main buffet was plenty enough. ||||The position of the hotel is excellent - we strolled down after breakfast to watch the changing of the guard in the beautiful sunshine. You really are in the heart of it and in fact have rebooked to stay again for the remembrance parade in November as it literally just across the road from Horse Guards. ||||All in all highly recommended. More...

T
27 September 2019

We stayed for 6 days. The staff was excellent and very helpful. For sleeping, bed was excellent. The hotel decor is traditional but very nice and a step back into time, but very wonderful. The buffet breakfast was excellent. The offered a wide variety of foods that were cooked just right. The hotel's location is great. It is walking distance to the tube, Westminster Abbey, the London Eye and many other attractions and if you need a taxi, the hotel will call for one and it is always there waiting for you in less than 5 minutes. The only downside, was there was no afternoon tea, I think everyone would like to see that. Definitely , would her stay again. More...

T
27 September 2019

The rooms in this hotel are very comfortable and spacious with plenty of closet space. They provide master light control from both sides of the bed and door, which is very convenient. They have floor and towel heaters which is great int the winter. The decor is traditional but very nice. It is actually nicer in person than what you see in the pictures. I do suggest the ladies bring their own blow drier, the one provided by the hotel is not in the bathroom. It is connected to the desk in the bedroom.||They have a nice buffet breakfast or you can order a al carte, which is very convenient for those of us who do not care for the full buffet. The a la carte options are very good. ||All the staff was very friendly and helpful. ||The hotel is in a very good location. It is walking distance to the tube, Westminster Abbey, the London Eye and many other attractions and if you need a taxi, the hotel will call for one and it is always there waiting for you in less than 5 minutes. More...

T
27 September 2019

Whenever I return to London on business, or pleasure, I try to stay at the Royal Horseguards. It never fails to make life comfortable, easy and enjoyable. I was on business in May and my company had unfortunately not completed the booking correctly. The Managers kindly arranged a courtesy 24hrs book-in whilst managing through email and phonecall back to the Middle East, to sort i all out. All was done with smiles and in slick accommodating fashion. Excellent - one can't ask for much more than that. A surprise to enjoy an English white wine at the bar and the evening meal was superb, as always. Thanks to all there and I look forward to the next visit in a week's time!. More...

T
27 September 2019

Stayed here on a london theatre break. The hotel is very impressive and such a lovely building. Staff were very friendly and helpful. Room was lovely with a huge bed! Only given a 4 though as value for money was not good. Our room had no view at all and was really dark as it looked out onto a built up yard! For what we paid I would have expected more as got a better view from the premier inn in waterloo for a third of the price! More...

L
27 September 2019

Everything was great. Customer service should step itUp!

T
27 September 2019

Stayed here for several days last week. Turn down service was a lovely touch. Great room. Decorated quite nicely. Staff were attentive, cheerful, and professional. ||||Although our room wasn’t ready at check-in, the hotel desk manager made our brief wait pleasant by offering us complimentary tea in the Secret Garden on the Terrace. A suggestion—have the whole Garden non-smoking as the smoke from the smoking section does blow over to the non-smoking section—I had to eventually leave the area as the smoke got to be a bit too much—guests who wish to destroy their lungs should kindly do so in the privacy of their own homes and not impose upon the health of others.||||The location is top-notch! Steps from Embankment Station, Charing Cross, andmany of London’s major attractions—we barely used the Tube as most places we desired to see were within walking distance.||||The bathroom was lovely with a full tub which many hotels in London do not have. The complimentary mini-bar was most appreciated-sparkling & still water, soda, and crisps—a suggestion would be to alternate snacks—so it’s not crisps everyday. We had the street view facing the Corinthia—a very attractive building—and the room was quiet.||||The doorman was so pleasant and cheerful—kind-hearted.||||All in all—one of the best hotels that we have stayed in while visiting London! More...

T
27 September 2019

Located across the Thames from the London Eye this beautiful old hotel is literally just a few minutes walk from Big Ben, Westminster Abbey and Horse Guards Parade and as we had just a day on the ground in London, it made a perfect place to stay for two nights. While it is old, the hotel is well maintained, the bed was very comfortable, the room well appointed and buffet breakfast was very good. More...

А
27 September 2019

Это и был наш основной критерий выбора гостиницы И фото! На фото она как замок: высокая, с башнями и садом на заднем дворе! |Номера, соответственно, не большие. Мы брали с красивым балкончиком, но выйти на него нельзя видимо уже не выдержат посетителей.|-|Все рядом - Биг Бен, колесо обозрения, знаменитые площади, парк, дворец. Бары/рестораны на выбор|-|В целом чисто и уютно. Таксист сказал, что именно тут жила вся съёмочная группа «Гарри Поттера» если вы поклонник - для вас большой +|-|Завтрак вкусный, но не сильно разнообразный. Есть бар и удобная, просторная зона ожидания.|-|Интерьер по-английски спокойный и сдержанный как и сам персонал. More...

A
27 September 2019

My husband and I, together with another couple went to Ireland (Dublin and Limerick) and London. We stayed in a total of 4 hotels. All 4 described themselves as "5 star". One in Dublin, one in Limerick, another in London (to be close to the airport the day before we were to fly home) and The Royal Horseguard was the best! There is no better location. The building is beautiful inside and out. The rooms were clean and a very good size. As far as we are concerned, next time we will stay there. More...

T
27 September 2019

I had my vacation in London for 5 days, and this is my second hotel. Compared with the last one, this one is quiet and has a very good location, not morden, but British. I like it very much. I think the service is good because the first night we found out the room doesn't look like what we booked, we talked with staff in reception, they help us do some adjustment. I will choose them again. More...

T
27 September 2019

We had the Waterloo Suite (suite 914) on the 9th floor (top floor) and it was amazing. There was a living room with a separate bathroom, a dining area (with complimentary minibar included) and a separate bedroom with a VERY large bathroom. Since the 9th floor is above the tree line, the living room & bedroom have a great unobstructed view of the River Thames. Another positive note is, the room was very quiet.||||The staff were fantastic, the concierge was always there to help, and breakfast at the restaurant was very good. A note about the restaurant, the breakfast buffet is £24; but if you're a light eater, request a menu from your server. Under 'Breakfast Favourites' there are 5 cooked-to-order options for £8.||||The hotel is in a perfect location to walk to many sights in the area. The Thames is literally across the street, Big Ben/Westminster are a short leisurely walk along the river. Trafalgar Square & Piccadilly Circus are also a leisurely walk; so much to see nearby. ||||The 'Changing of the Horseguards' at Horse Guards Parade (1 block away) occurs at 11am (get there by 10:45am). It's free and well worth watching a horseback Squadron of 'The Life Guards' (who wear red tunics & white plumed helmets) and a Squadron of 'The Blues and Royals' (blue tunics & red plumed helmets) go through the 'Changing of the Horseguards' ceremony. The crowds are small, so you're close to the event. More...

T
27 September 2019

Everything was pleasant. The service is particularly amazing! Location is excellent, room was spacious and clean, we had some soda, water and chips complimentary in minibar. We loved staying here. The ONLY thing that was not great and the only reason why I didnt give it 5 points was because the wifi in the room was not working at all. More...

M
27 September 2019

service and cleanliness

T
27 September 2019

Hotel is lovely and location is great for Trafalgar square and theaters.||||Both rooms were good size and super comfy beds. aircon cold and very quiet at night.||||Drinks in the bar are eye watering, 45 pounds for 3 drinks!! which brings me on to the cost of the hotel, we took my parents and two double rooms without breakfast was over 600 pounds for 1 night plus around 70 for breakfast. More...

T
27 September 2019

Stayed here for 2 nights for a 10 day family trip to Europe. I can’t say enough good about the hotel. We booked 2 rooms with a view. When we checked in, one room had a wonderful view, the other did not. The front desk worked to find us another room and even upgraded us to a river view room. All of the staff were extremely friendly and attentive and made our stay wonderful. We loved having drinks in the bar each evening after our day of exploring. Great location, beautiful hotel and excellent staff!! More...

T
27 September 2019

We stayed here for the second year in a row - and we were again delighted with our room, the staff, and the amenities of the hotel. Within walking distance of many, many attractions including Buckingham Palace, Big Ben, Parliament, the Eye, Trafalgar Square, the West End, and much, much more. The Embankment Tube Station is just a couple of minutes away to reach most anywhere else. More...

T
27 September 2019

I love this Hotel, not just for its elegance and location but more importantly for the superb service and attention they give to their guests. The hallmark of a great hotel is the response they give when you have a problem and the team here go out of their way to ensure that you are happy...I rarely stay anywhere else now...it feels like home! More...

S
27 September 2019

Conference in The Library followed by drinks in The River Room. Lovely old historic building, what London does best. Great.

K
27 September 2019

This hotel is excellent!! The service, the decor and THE LOCATION is hands down the best. You are walking distance to Trafalgar Square and Picadilly Circus. You are also right near two metro stops: Charing Cross and Embankment Station. The …MoreThis hotel is excellent!! The service, the decor and THE LOCATION is hands down the best. You are walking distance to Trafalgar Square and Picadilly Circus. You are also right near two metro stops: Charing Cross and Embankment Station. The breakfast was excellent and they have afternoon tea so you can just have at the hotel. Rooms are very spacious!! I would stay here again in a minute. More...

F
25 September 2019

Lovely hotel all staff very helpful .Had a meal in the resturant in the evening and it was devine . Our room was very spacious and i had the best nights sleep for months . If anything that was not so good was that it took the house keepers …MoreLovely hotel all staff very helpful .Had a meal in the resturant in the evening and it was devine . Our room was very spacious and i had the best nights sleep for months . If anything that was not so good was that it took the house keepers some time to split the double bed in to 2 singles . We have booked for December to stay overnight . We up graded the room on arrival for an extra thirty pounds it was worth it . More...

M
24 September 2019

A little dated but a reply imposing place

G
22 September 2019

Great architecture and love place to host an event.

M
22 September 2019

Love this place and tea time

S
21 September 2019

Gorgeous rooms, right near the stuff you go to London for.

T
21 September 2019

Whenever I return to London on business, or pleasure, I try to stay at the Royal Horseguards. It never fails to make life comfortable, easy and enjoyable. I was on business in May and my company had unfortunately not completed the booking …Read more on TripAdvisor More...

R
21 September 2019

Nice place

L
21 September 2019

Everything was great. Customer service should step itUp!

T
21 September 2019

We stayed at the hotel for our anniversary. The food was great and the room exceeded our expectations. It was luxurious yet homely in a superb location. ||||The location meant we could nip out to watch the changing of the guard||||Quite superb! Thank you More...

T
21 September 2019

Stayed here for several days last week. Turn down service was a lovely touch. Great room. Decorated quite nicely. Staff were attentive, cheerful, and professional. ||||Although our room wasn’t ready at check-in, the hotel desk manager …Read more on TripAdvisor More...

T
21 September 2019

Such a lovely stay at The Royal Horseguards Hotel. The staff made it feel very special for our anniversary weekend. We had a free upgrade to The Garden Room - from a Deluxe Double and were delighted with the accommodation. The room boasted …Read more on TripAdvisor More...

T
21 September 2019

We enjoyed our stay here. The room (602)|Was very roomy and comfortable.|The front desk staff was helpful and welcoming. Good location for walking and always a taxi outside if needed.|Would definitely stay here again.| More...

M
16 September 2019

Excellent location, lovely hotel, top-notch staff!

T
14 September 2019

We went in early March not the height of tourist season. It was a very elegant hotel. Outstanding location (across the Thames from the 'eye' Ferris wheel. ) Our room was on the 4th floor looking out of the Thames. It was very much worth the extra for this view! It was a highlight for our visit to London. More...

T
14 September 2019

An outstanding hotel from every aspect; location, staff, cleanliness. Absolutely top attention to customers, all details seem to have been well thought our and staff trained. smiling and courtesy does not seem to be an obligation but a natural way of receiving and helping the guests More...

J
14 September 2019

Luxurious, gorgeous, clean, great location.

T
14 September 2019

Hotel was fantastic. First time staying in London and room was much larger than expected. Only negative was we booked a room with view of river and London Eye but the trees are so large you couldn't see anything anyway - so upgrading to river view was not worth it. (5th floor).

T
14 September 2019

Good food and excellent service especially by a sweet girl Ozooka (forgive me if I spelt your name wrong) who was very attentive at times. I had the grilled chicken Brest alongside the skinny fries which was really good. The chicken breast was really succulent and juicy and fired being crispy and nicely seasoned. More...

T
14 September 2019

This hotel is the luxury hotel of all luxury hotels. You are catered to and treated as though you are royalty. Any time I am in London I will definitely stay there. Location was fantastic, staff was great! More...

T
14 September 2019

We had the Waterloo Suite (suite 914) on the 9th floor (top floor) and it was amazing. There was a living room with a separate bathroom, a dining area (with complimentary minibar included) and a separate bedroom with a VERY large bathroom. …Read more on TripAdvisor

T
14 September 2019

From the architecture of this beautiful building, to the location and rooms this is a must visit /stay in London.||The staff what can i say. ...thank you to Cristina and Jason for looking after me on my last night you are wonderful staff …Read more on TripAdvisor More...

J
14 September 2019

La perfection ! Accueil, chambre, services, propreté.

C
14 September 2019

Super weekend passé que ce soit l'hôtel irréprochable bon rapport qualité prix pour ces 3 nuits|Beau paysage , balade, etc j'adore ! !!! Cependant je n'aime pas certain fast food|Grosse difficulté savoir l'anglais !!!! More...

T
14 September 2019

The rooms in this hotel are very comfortable and spacious with plenty of closet space. They provide master light control from both sides of the bed and door, which is very convenient. They have floor and towel heaters which is great int the …Read more on TripAdvisor More...

T
14 September 2019