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Oak Valley Estates

Birmingham, West Midlands

(8)
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‘19 Certificate of Excellence, 2019

About

Oak Valley, Established in 2003, have a tradition for providing a comprehensive and efficient service for Sales, Property Management and Financial Services. We pride ourselves in being able to offer the highest standards of service to our client’s.

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Reviews (8)

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5/5

8 customer reviews

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14 May 2019

Excellent Service and Representation for Landlords! As a landlord I had been previously messed about and badly represented by a previous agent. I ended up with a tenant who I had to evict due to no payment of rent. As such I was very anxious about re-letting and decided to manage my new tenant myself. However I needed a company who understood my concerns and was willing to advertise and complete all the checks for me. Oak Valley did an amazing job, they ensured I only saw good quality tenants, and sifted time wasters and those who were not genuine. As such I have found a wonderful tenant. They are extremely thorough and helped through every step of the process. They did not pressure me to choose a tenant just so they could get their fees, which is what I had experienced previously with other agents. Tam and the team are genuine people who want the best for the land lords taking a common sense approach with no pressure. This gave me the confidence I needed to find the right tenant. I would highly recommend them for managing your property and all set up. They have reinstated my belief that letting properties can be made simple and stress free. More...

Reviewed on Google Maps

29 March 2019

We live in a property which is managed & let by Oak Valley & would recommend this company 100%.Our reasons for a 5* review is that the lettings team are always very polite & courteous, nothing is too much trouble. You have the choice to call the maintenance dept or fill in an online form through their website if there is a repair needed, this is great as sometimes there's not enough hours in the day for a phone call, we have used both options. Property inspections are also made for a time that suits the tenant & again polite professional & always on time.Glynnis is the lady that deals with the maintenance side of things & is fantastic she takes the time to listen & make sure she has all the info needed to get the issue fixed asap & keeps you informed, also if you fill the online maintenance form in it gives you options to choose from to notify what the issue is & there is an option to attach photos if it helps to verify what the repair is, again we've used this and have always got a reply the same day.Oak valley also use reputable tradepersons & make sure that the tenant has a contact number for whoever will be attending the maintenance issue,we have never had to wait forever to get repairs done either & have been happy with the tradespersons & repairs that have been done. We have rented from different letting agents over the years & can say this company is the best we've ever used.If youre looking for a fantastic professional company to let a property from we would definitely recommend Oak Valley. More...

Reviewed on Google Maps

29 March 2019

I have dealt with Oak Valley Estates for the last last twelve years currently letting out two properties with them and have always been pleased with their service. Everyone has been very courteous and professional all along the way. Special thanks to Tam Kossir who has helped to make everything run smoothly and to Glynis at maintenance who sorts any repairs quickly and efficiently. I would certainly recommend them. More...

Reviewed on Google Maps

23 July 2018

A service to value

Reviewed on Facebook

28 May 2016

Great advice and service. Well recommended

Reviewed on Google Maps

28 May 2016

I highly recommend Oak Valley Estates!!! They have provided me with several first class tenants, sent tradesmen to my property for a reasonable charge when I couldn't get them out in time. Generally managed my letting fantastically. They have also just sold my property for me in conjunction with a great solicitor ESN Solicitors in Erdington. I cant compliment them enough. Thanks Oak Valley x More...

Reviewed on Google Maps

28 May 2016

Another tenant found for me by this company, I also got to choose the tenant from a list of applicants, first class service as always, can't fault them in any way. ..... and guess what, I'm Asian, not sure why people are playing the race card, it's why we get a bad stereotype!!!! More...

Reviewed on Google Maps

29 May 2014

We experienced excellent service, cannot spek highly enough, will definately be recommending to my friends

Reviewed on Google Maps

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