We offer 24 hour call out window boarding and other services. Commercial & domestic property maintenance, extensions and patios.
We at Novity LTD have over 50 years experience in commercial and domestic property maintenance, this includes construction as a whole.
Show more
27 customer reviews
Graham Shipman
Fence & Gate Installation
They turned up on time did a good job
Lisa
General Plumbing
Darren from Novity - very prompt in replying to enquiry regarding a leak from my shower and a leak in loft space and reassuring regarding free inspection/quotation.
Wayne Peart
Fence & Gate Installation
Did a great job at short notice.
Lorraine leach
Fence & Gate Installation
Prompt explained everything they were very professional super chaps
Dawn
Fence & Gate Installation
I had a small fence put up and a set of drive gates. Only 4ft high. At first I was really happy until a few
Weeks later.
Well actually I got complaints the next day from the neighbours as they were still building at 10pm and they started at 10am
I was shocked how long it took to be fair.
I thought the fence and gates would already have been made up.
The fence and gates where not built enclosed by a frame so to speak as when you say closed board you expect there to be a surrounding frame to stop the fencing getting damaged. This was not the case. They put baton across then banged the fence planks on that ( so no enclosing which i did think was odd but they are the professionals, who am i :-( )
The gates keeps swinging open, as all the guy had put on one gate was a normal size say door bolt pointing downwards instead of proper gate L shape arms. Only one hole was drilled on the drive for the little bolt to fit. I did tell the guy and he did refund the money back for them and rightly so as they should of been on there in the first place.
The fence is starting to split and I messaged Darren to tell him, he said it’s the weather and I said no it’s where you have banged the nails in its split the wood. He said if it gets worse I will fix it , I wanted fixed then not if it gets worse but I’m too
Bloody nice to complain and now I wish I had done as Now a few months on , the gates have dropped by two inches and was dragging on the floor and trust me they are hardly used as I hardly go out as disabled! and have had to be repositioned twice now at my cost!.
This all cost over a thousand pound and I feel a tad ripped off. The guys we’re feed and watered all day and night as that’s the type of customer I am.
Would I use them again. No sadly not sorry as I say I feel a bit ripped off
More...
Reply from Novity LTD
I am sorry on this occasion we seem to have failed our customers expectations. If there is a fault or an issue we are always happy to return. The fencing is post and rail, so would not be framed as a panel would be. Odd occasions, you may get an odd board split, but this isn't normally an issue and can occur with wet and dry weather expanding and contracting the boards. The work did take a little longer than anticipated, due to the ground being mass filled with concrete. Novity are happy to return to rectify any problems you have.
Cheryl Furness
Fence & Gate Installation
Brilliant service. Novity responded to my request on Bark for the re-installation of a tall, very heavy wrought iron gate. Their response was speedy and the job completed within 36 hours of contact, at a reasonable cost and to a very good standard. Darren and his colleague are professional and very keen to ensure the customer is happy with the end result. Would certainly use this company again. More...
Jackie
Fence & Gate Installation
**FOLLOW UP REVIEW**
We had Darren and Tim out to do our fence and we we're really really happy. The fence looks great and they were so friendly and professional.
We were considering getting them out to do more work.
Our issue is around the way quotes/invoices get issued. We received the quote, work was completed and we paid the same day. We were a bit shocked to get a follow up invoice a few weeks later demanding an extra £150 because the accounts team hadn't added the VAT on the first time. Just something to be aware of that apparently it's on the customer to work out the VAT rather than it all being sent on the quote initially. It means that the quote that gets sent and the price you budget for isn't the price you end up paying. It's left a bit of a bitter taste for something that should've been transparent from the start.
More...
Reply from Novity LTD
Thank you for your Review Jackie. I note from our records we quoted on the 28th of April and it is marked vat exclusive on the top right. The invoice was emailed on the 4th of May with the vat added, payment was received on the 10th of May minus the vat. So i am a little confused to where the confusion comes from, but we appreciate all feed back and your custom. Thank you for correcting the vat error in payment.
TOM
General Carpentry
Darren has been very helpful to secure the bins and bicycle shed by fitting a door.
Very quick reply and done the job the same day.
Definitely will get in contact again if needed.
More...
Marion Catmull
Fence & Gate Repair
Made and excellent job of repairing my fence. Really friendly and very helpful.
Jackie
Fence & Gate Installation
Fence repair.
Got a response extremely quickly and the work was able to shortly after (Darren came to view on Thursday, came the following Wednesday to do the work).
Him and Tim were extremely friendly and polite. We are so happy with the work done and at a really reasonable price too. Will definitely be using Novity in the future for any other work we do.
More...
Frank Gray
Painting & Decoration - Interior
Very quick respond , and the first part being at this very moment . Remainder of the work to be completed next week . Review will be posted after completion .
Lucia
Fence & Gate Installation
Did a great job and provided great service
sara thompson
Painting & Decoration - Interior
Very professional,reliable, friendly and prepared to go that extra mile. Would thoroughly recommend. Thank you Darren and Tim.
Jan McMahon
General Plumbing
Thankyou Novity for your prompt call out in respect of some advice I needed!!
Very grateful!
Heather Hamblin
General Plumbing
Darren was very prompt to answer my plea for help via Bark.. . We discussed the initial issue- water leak plus other areas of work I was interested to have done. Darren returned with a plumber some time later to sort the water leak. At all times the issues were fully explained with guidelines to costing . Professional and friendly I would highly recommend Novity Ltd. More...
Steve
Painting & Decoration - Interior
Painting a newly plastered room. Job well done. Arrived when he said he would, very pleased.
Hollie White
General Builders
Quick response, reasonable price and efficient
Valerie Holdsworth
Patio Services
very helpful and knowledgeable
Wolfgang Albertini
General Plumbing
The Aqua Lisa Shower stopped working. The pump did not switch on. Darran offered to help, came the following day and did an excellent job. Very pleasant guy. He got himself a new and loyal customer. In fact my next job for him is fence repair. W.A. More...
Sue Gates
Fence & Gate Installation
Brilliant response and communications from Darren, very courteous and a professional job done.
Would highly recommend this company as one you can trust.
Mr Baveja
General Plumbing
Excellent hard working and professional
Maurice Asbridge
Patio Services
working with Novity was easy as they kept there distance from us. The problem was that the timber was only available at certain time and this held the job up They made a good job
Jim Freeman
Very professional, gave a good quote.
Max
Fence & Gate Repair
I had to get my fence fixed as my little dog had ripped her side on brambles, she had to have an emergency operation, I looked on bark and 3 companies got back to me to arrange quotes, Darren was one of them, he came the following day, looked at the job and did it there and then, very pleasant guy, did a fantastic job, I’m so pleased and now knowing my dog is safe, I would definitely recommend this company..
Ian Hurneyman
Fence & Gate Repair
very happy with the workmanship nothing was to much truble and the results are excellent
Nicola Bundy
Fence & Gate Installation
Can highly recommend and would definitely use again!
Tim
Bathroom & Shower Plumbing
Professional & courteous will use again recommended