MRC Estate & Letting Agents Ltd

MRC are an extremely professional company, the staff at the branch are always a pleasure to speak with :)

Reviewed on Google Maps

We’d like to say a huge thank you to Katie for getting us our first flat. At first it seemed a daunting task, especially during the Christmas period. However katie talked and walked us through the process every step of the way and quickly answered and guided us through any queries we had. Her professionalism and knowledge in her field was outstanding and made the whole process a breeze. Once again thank you to Katie from the mcr team! We would highly recommend. More...

Reviewed on Google Maps

We have rented with MRC for 12 years in which we have occupied two properties. It has been a good and reassuring experience throughout. Any enquiry we had were dealt with and handled to a high standard. MRC carry out 6 monthly inspections which are handy when you have any issues. I have give permission for MRC to enter the property when we're unavailable to be present and this has been reassuring for us due to the level of trust we have between agency and tenant. This being said, it is the main reason for the 5 star review. Contractors who work for MRC have completed jobs to a high standard. (Plumbers & carpet man). Thank you for the service you have provided and it has been a pleasure to raise our family in the property. As we leave rental life and begin a mortgage one, I am happy to not have to do a quick clean up before the inspections 🤣, despite this, the inspections have always felt like a friend coming round. Thanks MRC....Daniel, Russel,Ricky,Mike and everyone else. More...

Reviewed on Google Maps

4.5 years with MRC , ultra professional, really friendly and helpful would defo recommend if your a tennant or landlord, they tick all the boxes

Reviewed on Google Maps

We'd like to thank Rick and the team at MRC for their continued support. Extremely professional and proactive and we cannot recommend them highly enough.

Reviewed on Google Maps

We'd like to thank Rick and the team at MRC for their continued support. Extremely professional and proactive and we cannot recommend them highly enough.

Reviewed on Facebook

MRC Estate is the best letting agents in UK today, reasons I have been looking for apartments for the past month’s but to no avail but when I come across MRC they gave me hope when I was hopeless, MRC have best staff as far as I’m concern. staff like Katie and Dielle was really helpful anytime I called for update infant they gave me a soft landing.I viewed only one property and I like the place and that’s all,I went through normal procedures of letting apartment excluding getting a shortee who is a UK landlord.anyway kudos to MRC.My name is Joseph I leave in Silver street Hull. More...

Reviewed on Google Maps

Quite detailed and very professional. Operating staff are helpful and prompt in response.

Reviewed on Google Maps

We've been renting with MRC for a couple of years now and I have nothing but positive things to say about them. Their staff are friendly, supportive and always there to help. The whole experience has been smooth and trouble free. Thanks MRC :) More...

Reviewed on Google Maps

Reviewed on Google Maps

The worst rental experience. I rented a room in 11 Alexandra Road (HU5, 2NS, Hull, England) from the 1st of September. This property is rented by Graffiti Network Property and MRC manage the property on behalf of the landlord, who is responsible for their landlord repairing obligations. When I first came to the property I found a lot of dirt (tobacco in the drawers, spilled liquid in the walls, greasy walls, dirty in the shower and in the WC and mould in the walls). I told Graffiti to carry a deep cleaning and they only vacuumed the carpet. I preferred not having any trouble in this house as I am alone in a foreign country but on the 2nd of November rodents appeared in the kitchen. We told Graffiti about that issue but until the 17th of November nobody came to the house to solve the problem (they only put traps for the rodents but they did not fix any holes in the walls). I wrote Graffiti several times and they said they have not been responsible for any problem. Then, I discovered the existence of MRC and contacted them. They told me that they were going to inspect the property. When I talked to them about all the issues I explained above (rats and mould) they told me that the person who came to make the inspection did not notice any of these problems (I attach photos to this review that show there are one trap for rodents in the living room and a report in the fridge from the pest company) so it is difficult to believe that MRC did not notice any of this. MRC also told me that they did not notice any mould in the walls of my room (I have mould in the bathroom and in the bedroom) because they do not move any furniture when they inspect the properties (as you can see in the photos, it is not necessary to move any furniture to see the mould). I had many conversations with both Graffiti and MRC and none of them have assumed any responsibility. MRC says that any of this issues is responsibility of the landlord but under section 11 of the Landlord and Tenant Act 1985, it is the landlord’s responsibility to resolve mould issues caused by structural faults. Even so, I have to admit that at least MRC answers the emails that are sent to them although later they avoid taking charge of any responsibility considering that they received part of my rent money. ANSWER TO MRC At the moment in which MRC is obtaining an economic benefit from this rent I have the right to complain about an unfair situation. Although MRC not only avoid their responsibility because the property is in terrible condition (presence of rats, leaks, mold, dirt), but having made this review public, I have received several threats in my personal email from them. I have nothing else to talk to them after feeling cheated for all the days I have spent in that house. More...

Reviewed on Google Maps

Good letting company always their to help when anything is needed. Get straight down to finding anything out for you. No hassle with them. Quick on response.

Reviewed on Google Maps

I highly recommend this company as the staff are friendly and very knowledgeable. They kept me well informed throughout the whole process of selling my property and answered all my queries in a professional manner within a short time frame.

Reviewed on Google Maps

Fantastic service, particularly from Danielle, who went over and above to get the tenancy for our clients started smoothly, efficiently and quickly. As a relocation company we deal with many agents and I wish more provided such excellent service. Thanks MRC. More...

Reviewed on Google Maps

Bardzo miło wspominam 13 lat mieszkałam w ich domu

Reviewed on Facebook

Everything went smoothly . They was always in touch letting you know what was happening . Danielle was brilliant. Would recommend

Reviewed on Google Maps

Very good landlords. Give plenty of notice about visits by other companies and there agent to carry out work or inspect property.

Reviewed on Google Maps

Always polite, Friendly and helpful when i call regarding our mutual clients - Thanks Kellie @ Jane Brooks

Reviewed on Google Maps

So nice to read today that MRC are helping to get the homeless who have taken to squatting in one their buildings get housed properly. Most landlords would have just gone to the police and courts. Well Done Guys :) More...

Reviewed on Facebook

Great letting agents was a tenant for four years and I can't fault them at all, would definitely recommend.

Reviewed on Facebook

Very professional company to rent under. Regular checks and fast on repairs.

Reviewed on Facebook

They are supporting our non profit which is priceless very straightforward friendly helpful people x

Reviewed on Facebook

As a part of Raise the Roof project I just wanted to take this chance to say thank you. On behalf of us all, you’ve done an amazing selfless act ��

Reviewed on Facebook

Great letting agents was a tenant for four years and I can't fault them at all, would definitely recommend.

Reviewed on Facebook

Company only allows 10 minute viewings, and with only one guy to do all the viewings, they do not leave him adequate time to get to each house, it results in poor customer care. One the first instance we were ushered form the property before we had finished viewing. Attempted to ask a few questions on our way out but were ignored by him answering his phone presumable to someone waiting at the next property. On the second instance I got stuck in traffic, having been unaware of the 10 minute slot, and unable to call ahead as I was driving, I arrived to to my 3pm viewing at 3.10pm, to be told by a neighbour that he left 5 minutes ago. After ringing the office turns out he had another viewing at 3.15pm, how this would every allow for a decent viewing is beyond the imagination whilst leaving him time to get the next viewing. More...

Reviewed on Google Maps

Very professional company to rent under. Regular checks and fast on repairs.

Reviewed on Facebook

They are supporting our non profit which is priceless very straightforward friendly helpful people x

Reviewed on Facebook

Company only allows 10 minute viewings, and with only one guy to do all the viewings, they do not leave him adequate time to get to each house, it results in poor customer care. One the first instance we were ushered form the property before we had finished viewing. Attempted to ask a few questions on our way out but were ignored by him answering his phone presumable to someone waiting at the next property. On the second instance I got stuck in traffic, having been unaware of the 10 minute slot, and unable to call ahead as I was driving, I arrived to to my 3pm viewing at 3.10pm, to be told by a neighbour that he left 5 minutes ago. After ringing the office turns out he had another viewing at 3.15pm, how this would every allow for a decent viewing is beyond the imagination whilst leaving him time to get the next viewing. More...

Reviewed on Google Maps

So nice to read today that MRC are helping to get the homeless who have taken to squatting in one their buildings get housed properly. Most landlords would have just gone to the police and courts. Well Done Guys :) More...

Reviewed on Facebook

Just let a property with these guys - really have to say it was both simple and a pleasure to deal with them!

Reviewed on Google Maps

We've worked with MRC Property Services for the last two years on their CSR and have helped them to raise thousands for charity via corporate golf days. The team are great to work with and they're happy to support local charities in the area. More...

Reviewed on Google Maps

I can highly recommend the staff and service delivered by this company. I have used them to sell my property but also I have used their letting services and I am thoroughly satisfied with their efficient delivery. I will be using them again to let my other properties. More...

Reviewed on Google Maps

We have worked with MRC for nearly two years now and have found them to be very helpful and easy to work with. More importantly, they actually take on board the kind of work we do and genuinely endeavour to come up with projects that may be suitable for our needs rather than waste our time. We have leased properties through them and also purchased properties from them - both experiences have been straightforward and any queries or complications dealt with promptly. More...

Reviewed on Google Maps

An extremely professional and friendly team. Quick response if there's a problem and repairs carried out at a reasonable price. Very clear invoicing including all contractors original bills and meticulous property checks accompanied by lots of photos. It would be difficult to find a way to improve this service, it's brilliant as it is. Well done. More...

Reviewed on Google Maps

I was looking for a new investment property and I found that MRC actually listened to my requirements. Their honest guidance which included the negatives and potential challenges was a stark contrast to other agents I have used. The property I bought was completed with no complications and their advice on suitable tradesman was excellent. Many of these I now use maintaining my other properties. It is now managed by MRC and I am very happy with the arrangements in place. All the staff are personable and very professional. More...

Reviewed on Google Maps

Reviewed on Facebook

Reviewed on Facebook

Reviewed on Facebook

Reviewed on Facebook

Easy to deal with, kept me up to date throughout

Reviewed on Facebook

Such helpful staff found me my dream property.

Reviewed on Facebook

We have worked with MRC for nearly two years now and have found them to be very helpful and easy to work with. More importantly, they actually take on board the kind of work we do and genuinely endeavour to come up with projects that may be suitable for our needs rather than waste our time. We have leased properties through them and also purchased properties from them - both experiences have been straightforward and any queries or complications dealt with promptly. More...

Reviewed on Google Maps

I was looking for a new investment property and I found that MRC actually listened to my requirements. Their honest guidance which included the negatives and potential challenges was a stark contrast to other agents I have used. The property I bought was completed with no complications and their advice on suitable tradesman was excellent. Many of these I now use maintaining my other properties. It is now managed by MRC and I am very happy with the arrangements in place. All the staff are personable and very professional. More...

Reviewed on Google Maps

We've worked with MRC Property Services for the last two years on their CSR and have helped them to raise thousands for charity via corporate golf days. The team are great to work with and they're happy to support local charities in the area. More...

Reviewed on Google Maps

I can highly recommend the staff and service delivered by this company. I have used them to sell my property but also I have used their letting services and I am thoroughly satisfied with their efficient delivery. I will be using them again to let my other properties. More...

Reviewed on Google Maps