My first step is to understand the needs of my customer. Meeting for a discussion is generally the first part of the process. There are occasions where people don’t really know what they want, or what they need, or even what is possible - in those moments you want a professional who will not take advantage of you. My process is 100% transparent and honest.
After our first meeting I will perform basic research into what we discuss at the meeting and put together a complete creative brief describing the work that is to be completed, the time frame for completion, any needs or assistance we will need from you in order to complete the work on time, the price for all the work listed, and how it is expected to be paid out. This document is provided to you and work does not begin until you have approved us to do so. You can, of course, request changes to the work or timeline. If that occurs, an updated document would be provided. No hidden charges, no unexpected responsibilities.
Once work begins we will proceed according to the agreed upon timeline. We will communicate openly about progress and provide proofs throughout, honing the project until it is complete and you are satisfied.