Motor City Lexus of Bakersfield
Venola, California
(624)
Venola, California
(624)
624 customer reviews
Luis Naranjo
I had the best experience with this dealership, I went last week not to buy a vehicle but to sell one. I met Julio Velasquez the first day, he was very honest, humble and very PROFESSIONAL Julio gave me the confidence that I was looking for on a vehicle adviser. I went back yesterday Julio pointed to the right vehicle. He explained to me by detail all my numbers, he did it on a easy way that I was able to understand at the first time.Then I met the other IMPORTANT PERSON; Marcela Torres (Financing Department), she was so PROFESSIONAL and had an easy way to go thru the financing contract, she has this innovation equipment that its easy to understand those numbers, I really felt like I was dealing with people that really care about me and my needsI will deferentially recommend this dealership to anyone who is looking for honestly and qualityGod Bless you all and Thank you Lexus for Having People like them working for you.....Sincerely,Luis Naranjo More...
Reviewed on Google Maps
Dora Alfaro
Este lugar es excelente la atención.
Reviewed on Google Maps
J B
Outstanding and thorough service for my car. Comfortable waiting area in the service department with refreshments. Shuttle service was prompt and pleasant. All pleasant interactions with the staff members. More...
Reviewed on Google Maps
jatinder pal singh Buttar
Good customer service
Reviewed on Google Maps
Gerardo Gonzales
Very knowledgeable sales personnel, fast and easy service! They listen to your question and concerns, We will use again.
Reviewed on Google Maps
Chris Lewis
Issa and Ali, took extra time to find a car that matched my specific needs is a commuter. I feel like they looked at not only my safety but also longevity of a vehicle as it applied to me. Me and my family felt very welcome and it was a very comfortable non pressured experience. They have earned our family's future business for sure. More...
Reviewed on Google Maps
Merle Charles
I am very grateful for the service I received from Lexus of Bakersfield. My car was fixed and it’s running quite well. The service was great. Very professional and helpful. Although my car was originally from Fresno, they treated me like I was from the Lexus family. I will not hesitate to return here if I need to trade up to a better Lexus model. Thank you Lexus of Bakersfield. You are the best. More...
Reviewed on Facebook
Gar Lester
As a retired General Manager of 5 car dealerships in Los Angeles, I must say that the Motor City group has raised the bar with regard to their employees and their customers. The service manager Aris is just wonderful. Always a smile and friendly handshake. I recommend this group for any and all auto needs. More...
Reviewed on Google Maps
Kevin Haun
Love MotorCity Lexus by far one of the greatest experience I have had. Provided a loaner car also so stoked beautiful vehicle. Thank you
Reviewed on Facebook
Allison Noltner Dolan
Jake and Heidi are beyond amazing!!! They went above and beyond for me!!! The most awesome helpful people I have ever had the privilege of buying a car from!!!!!
Reviewed on Facebook
Jerry Cook
Sells a terrific product of very high quality. Services their products with professional, highly trained technicians and service personnel..
Reviewed on Facebook
lorena liera
Great!
Reviewed on Google Maps
Moe7 Watson
The entire staff is always professional, friendly, personable, and they go above and beyond. Tony, my service representative, really stands out as a superstar. However, everyone I have ever encountered there is great. Thank you all for making buying and servicing a car a pleasant experience! More...
Reviewed on Google Maps
Monica Kinebrew Watson
The entire staff is always professional, friendly, personable, and they go above and beyond. Tony, my service representative, really stands out as a superstar. However, everyone I have ever encountered there is great. Thank you all for making buying and servicing a car a pleasant experience! More...
Reviewed on Facebook
Dian Harvey Grier
They are so great and friendly. One time I used a loaner and it was hit while I was in the store by a bunch of carts. When I brought it back they told me not to worry about it and took care of it themselves. I was so happy to not have one more thing to worry about. I highly recommend them to anyone! More...
Reviewed on Facebook
Sylvia Long
Great customer service and waiting area. And the fact that they will loan you a car. 10+
Reviewed on Facebook
Joseph
Juanita is awesome! One of the service reps here at Lexus. Definitely go and ask for her.
Reviewed on Google Maps
Jose Alvarez
Good service and very nice place and great people work there i would definitely recommend this dealership to my friends and family
Reviewed on Facebook
Ann Marie
I enjoy the special treatment i always receive when i take my vehicle there! The ability to have a loaner car is painless and staff are amazing!
Reviewed on Facebook
Leslie Thompson
Rob Fortner is the man!!! Such a nice knowledge guy. Very easy, very personable, very helpful...ask for him, you will enjoy every minute! + a fabulous car!
Reviewed on Facebook
Dawn Vance
Great service as always.
Reviewed on Google Maps
Jorge Renteria
Fast and great service...I had no appointment Angel was able to squeeze me in and get my vehicle service on a last minute issue that I ran into. As always great customer service and great staff, thanks again Angel, as always takes care of his customers 100 percent!!! More...
Reviewed on Google Maps
Judy Buscher
Tony is great! As always he took great care of us. The service and length of time for it (90,000 mile) was excellent! We’ll continue driving from Atascadero for the care given at Motor city Lexus.
Reviewed on Google Maps
Jentri sumrall
I recently purchased my first Lexus, and was blown-away by the amazing customer service I received and the way I was treated from the moment I stepped onto the lot until I drove away in my new Lexus IS 300 Sport! All of my questions were answered, I never felt rushed or pressured, and it was obvious that the employees are *genuinely* concerned with the customer as a person and not just interested in selling a car.Ali (GM), Marcella (Finance), and Dakotah deserve personal recognition for going above-and-beyond to make my car-buying experience one I will not soon forget!I'm of course in love with my new car, but also enamored and impressed with the superior service offered at Motor City Lexus! More...
Reviewed on Google Maps
Emanuel Guerrero
Love the service. Advisor was friendly and informative. Definitely recommend.
Reviewed on Google Maps
Honudke Mohan
Courteous explained work done
Reviewed on Google Maps
rlmso18
John is awesome.
Reviewed on Google Maps
Alice Jo Beck
Service department is exceptional. They do everything they can to keep your service fee low. Their waiting area is wonderful. TV, hot coffee drinks, cold drinks, snack bars. It’s exceptional. They have someone to explain how everything works on the vehicle. This is my 5th purchase at Lexus of Bakersfield. Can’t beat them!! More...
Reviewed on Facebook
Marilyn J. Wallace
My experience there was great . No pressure at all ..I loved it . really enjoying my Lexus ..
Reviewed on Facebook
Linda Henderson
We have been using Motor City Lexus for 10 years.. my car has never broke down and if they can't fix something they will tell you who can.. great people!!
Reviewed on Facebook
Hanan Abdo
Just Bought my first Lexus and I am loving it. A big thank you to Ali Douglas It was a pleasure to have dealt with him he is very knowledgeable salesman, great bedside manner, easy to talk to, helpful, and very professional. Happy to have dealt with him.
Reviewed on Google Maps
Inder S. Dosanjh
Hands down the best Lexus dealership in CA! Motor city has exceptional customer service and they take care of their customers like family. No need to go out of town to shop for a new or used car, Motor city Lexus has it all. Give them an opportunity to assist you and your car shopping experience will change forever! More...
Reviewed on Facebook
Dana Kinnison
Everything went very smoothly. Courtesy vehicle was very helpful!
Reviewed on Google Maps
Alexandrea faith Fernandez
My experience at Motor City Lexus was absolutely amazing! Ali was phenomenal exceeded all of my expectations! He made the process of buying a car so enjoyable! I would definitely recommend Motor City Lexus to anyone looking to purchase a vehicle. The process was completely effortless and their customer service is above Par! Thank you Ali for an amazing experience, I look forward to sending more customers your way! THANK YOU ~ FaithJohn also helped with this process. He was very friendly and made the experience seamlessly easy! I appreciate you! More...
Reviewed on Google Maps
Burlinda Judd
Great service....Took 1hour for service...Not bad
Reviewed on Google Maps
Joe Miller
Fantastic vehicles and salespeople are not over barring but very helpful. We've always dealt with Heidi, she's always been great.
Reviewed on Google Maps
david schuster
I have a non Lexus vehicle that was purchased there with a warranty. They didn't treat me different from any normal Lexus owner. They were prompt and courteous and Curtis was excellent with me. Car was done when promised and washed. Customer lounge is really nice too. Thank you very much for everything. More...
Reviewed on Google Maps
Kim Espinoza
I love the service at Lexus they always make me feel like a family member. I always deal with Angel in service he is exceptional. He is so helpful and very efficient. Thank you for such great service! More...
Reviewed on Google Maps
The Biomed Guy Inc.
Jaunita was very prompt, courteous and detailed; a pleasure to work with. Service was timely and clean.
Reviewed on Google Maps
Pam Cline
I have never had an easier time buying a car! Issa was straightforward and fair and I appreciated the respect he showed me. I would definitely recommend Motor City Lexus when purchasing a car! More...
Reviewed on Google Maps
Franciean Polite
Everyone was very helpful and considerate, and gave me the best possible price. I’m always impressed with Bakersfield Lexus. Thank you!
Reviewed on Google Maps
Becky Edwards
I have always been treated there with polite service.
Reviewed on Facebook
Nichole Franklin Davis
Juanita in the Service Dept was professional and very helpful I highly recommend Motor City Lexus. We’ve been very pleased with our purchase and the follow up service and maintenance visits as well.
Reviewed on Facebook
Sonia Marie
The Service Department Is Awesome! Everyone is Friendly & Helpful. John Barajas was my Service Consultant, he was Nice to deal with. They have plenty of complimentary snacks and drinks and nice lounge area. Overall I was Very Satisfied with my first visit there. Thank You Motor City Lexus More...
Reviewed on Facebook
Zainab Ahmad
All staff they’re so professional
Reviewed on Facebook
Visconti Sandi
Very kind, quickly helpful, work with the customers, thorough, professional
Reviewed on Facebook
Ray Koehler
absolutely wonderful service! From check in greeting to service advisor to completion, quality all the way!
Reviewed on Facebook
Cherrine Ferguson
Fast friendly service, Always a smooth process.
Reviewed on Facebook
William Beckham
Juanita was on time and kept me advised of the work being done My previous woman consultant was never on time and kept me waiting at least 20 min.
Reviewed on Facebook
Hayward Cox
The service department is always courteous and accommodating. They give me the feeling that I’m valuable to them.
Reviewed on Facebook
