Mortgage Bureau North East

Mortgage Bureau North East

Mortgage Bureau North East locationConsett, County Durham

(20 Reviews)
Mortgage Bureau North East Reviews

Reviews


Review of Mortgage Bureau North East by Lucy Wilkinson
5 Lucy Wilkinson

Excellent service! Thank you everyone but especially Mandy and Zoe who have been so helpful, friendly and professional. My partner and I are first time buyers, we were so nervous about the whole process but Mandy instantly put at us ease and kept us up to date with everything. Now we are just waiting for our new home to be finished 🙂

Review of Mortgage Bureau North East by Angela Mcginlay
5 Angela Mcginlay

Exceptional service from Susan Nesbit, went above and beyond every step of the way. Kept us up to date throughout and got back quickly with any decisions. I absolutely would not hesitate to recommend and will definitely be telling family and friends for the future . Thank you so much for your help. A very happy customer!

Review of Mortgage Bureau North East by Alan Allsopp
5 Alan Allsopp

The personal service we received from Mandy and the admin team was absolutely outstanding.

We were kept up to date of proceedings the whole way through, they were able to answer any questions we had, and it was a completely seamless process.

Thank you to you all for all of your work, it is greatly appreciated and after using Mandy's help for the second time, I still couldn't recommend you enough. Thanks again!

Review of Mortgage Bureau North East by Andrew Ian Peggs
5 Andrew Ian Peggs

Hi last year we where let down by our old mortgage advisor resulting in loss of our money and been let down considerably. We where put onto the mortgage bureau by our house builder they have been fantastic go the extra mile and kept in touch all the time so if your looking for a great mortgage and lots of help give these guys a call u won't be disappointed. Once again thankyou so much 😃

Review of Mortgage Bureau North East by Graham Rogers
5 Graham Rogers

Second time I have used these advisors and as expected it was first class service once again, my current mortgage deal was coming to an end and didn't want the hassle of sorting a new one myself, I contacted my previous advisor tony Lloyd fisher who was on the ball and had my case underway with a new deal ready without any hesitation at all, the communication was also excellent throughout from Tony and all the staff at Mortgage Bureau, will recommend to everyone in the future, Big thanks to all.

Review of Mortgage Bureau North East by Jake Robertson
5 Jake Robertson

Currently me and my partner are using the mortgage bureau to purchase our first home.
At first it does seem daunting as it is a big step in life but using the mortgage bureau couldn't have made it any easier. A huge thankyou to tony Lloyd- fisher for helping me and my partner into our first home. I highly recommend their services

Review of Mortgage Bureau North East by Chris Duffy
5 Chris Duffy

Just renewed our mortgage and taken out life insurance with Mortgage Bureau NE and the service was first class. Heather was fantastic - extremely thorough and very patient. Nothing was too much trouble and I really appreciate the time taken to explain the different options available and then go through what I finally decided on in more detail. Ended up saving on both the mortgage and life insurance without sacrificing anything I wanted. Would definitely recommend. Thank you for your support.

Review of Mortgage Bureau North East by Rachel Whitley
5 Rachel Whitley

We recently remortgaged with Mortgage Bureau NE and couldn't sing more highly about the experience. Mandy was able to break everything down into such simple language that we weren't lost in the complexities of porting, rates, fees, all sorts! We were given multiple choices and werent pushed in any direction. All the paperwork and checks were completed really fast and Mandy kept us informed throughout. We ended up saving on our mortgage and getting a better life insurance policy with no fees or fuss - very happy customers.

Review of Mortgage Bureau North East by Dave Hammond
5 Dave Hammond

We used mortgage bureau north east as they came highly recommended by a friend who had previously used them to sort their mortgage and we can clearly see why. Mandy Longdon our mortgage advisor was fabulous, easily contactable, available to answer any question big or small and tailoring our needs to suitable additional cover to make sure we were covered for any eventuality. We are so happy with the services Mandy and her collegues Eryn and Susan provided to us and would like to say a big Thank you to them. Please use mortgage Bureau north East for all your mortgage needs/advice they are amazing. Thanks Ladies!

Review of Mortgage Bureau North East by Anita Gray
5 Anita Gray

I first used Fiona some 4 years ago now after an appointment made through work.. I have to say that from the very first time to now she has been fantastic! She is quick, professional and has always found a deal to suit me.. I will never use anyone else now and constantly recommend her to friends, family and anyone who will listen.. thanks again for a fabulous service!...

Review of Mortgage Bureau North East by Louisa Wardle
5 Louisa Wardle

Being a first time buyer, I was worried and felt overwhelmed with the whole house buying process but thankfully I had Mandy Longdon and Zoe Allsopp as my advisors!
Mandy was my initial advisor and she instantly put me at ease with her warm, friendly and professional manner. She has been very thorough with each step so I knew exactly what was happening. She has been the greatest support throughout, especially during difficult times. Most importantly, I loved her regular updates!
I’ve had the added bonus of working with Zoe also, who has been equally as amazing! Zoe has kept me well informed of any progress and her prompt actions has saved me from a couple of tricky situations.
Thank you so much Mandy & Zoe! You’ve been brilliant and cannot fault you at all! 100% recommend both of you.

Review of Mortgage Bureau North East by Lynne Wilson
5 Lynne Wilson

From the moment we were put in touch with Andy Haswell at Mortgage Bureau, we knew we were in safe hands with finding a mortgage for our first home. He was approachable, available, honest and understanding with all our random questions, no matter how trivial they may have been. The whole process was relatively seamless and were provided with support throughout, from phone calls and regular emails to a meeting in person to discuss the finer details before signing on the dotted line. He also arranged our life insurance, again, making the process straightforward and put us in touch with a colleague called Susan Lucas who organised our home insurance. Could not recommend Andy and Mortgage Bureau enough. Thank you for making the purchase of our first home as stress-free and as enjoyable as we would want it to be! We are thrilled!

Review of Mortgage Bureau North East by Anna Tyrpien
5 Anna Tyrpien

As a first time buyer, I had no idea where to start. Luckily, I was introduced to Mandy Longdon who was extremely helpful and friendly along the whole process.

She was very open to any questions that I had and I could not have done this without her. Through every step of the way, she would always check up to see how the process was going and if there was anything she could help with. Mandy really knows her stuff and there is no other company I would recommend in relation to any mortgage-related advice than Mortgage Bureau. I cannot thank her enough for all of her help!

Will definitely be back when it comes to looking for any further mortgage deals and will recommend anyone who is in need of mortgage services.

Review of Mortgage Bureau North East by Andrea Snowdon
5 Andrea Snowdon

Absolutely fab bunch of ladies who do everything they can to find you a great mortgage deal. Buying a new house can be a very stressful time, these ladies work their hardest to get your mortgage in principle and then mortgage offer as quick as they physically can. The lender I chose dragged their heels a bit but these ladies were chasing everyday for us. We now have our mortgage offer and on our way to having our dream home! I would highly recommend their service and 100% would use them again. Thanks very much for all of your help... Christine, Zoe, Eryn & Paula - we really appreciate it! 😘

Review of Mortgage Bureau North East by Lou Moffatt
5 Lou Moffatt

I had been to a few brokers and had began to give up hope of ever moving, many took our details, called us in for appointments but never returned calls, then I was passed Fiona’s details by a friend & everything changed! Within a few hours of my initial phone call Fiona has got us an agreement in principle and within days we had an offer on our much wanted house with her backing.
Throughout our application she was absolutely fantastic, always contactable, replied almost instantly & her friendly approachable manner filled me with confidence throughout. A mix of texts & emailed worked well for us, updates came daily and no little question was ever a problem. Paperwork was completed in our own home, at times to suit us, a bonus for us as a family with small children & busy lives.
Our mortgage application had many unfortunate hiccups (from the lender) and throughout this Fiona battled on our behalf, her patience, perseverance & deduction was totally amazing & I’m pleased to say here I am writing this from my new home!
Totally would recommend Fiona & the mortgage bureau team to everyone & have to anyone I’ve spoken to since �

Review of Mortgage Bureau North East by Tamar Hall
5 Tamar Hall

I am a first time buyer and have just got my first mortgage sorted through this company. Tony Lloyd-Fisher was very efficient and found me the best mortgage deal possible in a short amount of time. He was always quick to respond to emails and answered all of the questions that I had. If you're looking for someone reliable to find you the best mortgage deal then use this company and ask for Tony, he's a legend!

Review of Mortgage Bureau North East by Catherine Robson
5 Catherine Robson

Phenomenal service !

Sadly last year a mortgage advisor we were using let us down hugely, we felt he didn’t want the hassle of our complex requirements and quite literally off loaded us midway through our process leaving us high and dry.

Thankfully knowing Susan Hall for numerous years I asked her to take a look at our request. She did so without hesitation. She immediately got to work in a matter of days we had more information than we had gathered in the 3 months prior!
Moving into 2018 she has quite literally been our rock! Nothing was too much trouble and no questions/issue that she couldn’t overcome. I truly believe had she been able to deal with our entire process start to finish this would have been wrapped up a while ago.

As business owners looking to complete a self build we had many hoops to jump through: Susan was not only incredibly knowledgeable but also professional, approachable and fought our corner at every stage. We literally cannot be more grateful, not only for getting the outcome we hoped for but for having an advisor who stood side by side with us from the start.

We will not look anywhere else in the future indeed at point of renewal/re mortgage we are already set to meet with Susan to proceed once again.

Do not look any further for a company/advisors willing to go the extra mile, putting you before ££ signs.

Susan - Thank you � we cannot say it enough!

Team Robson �

Review of Mortgage Bureau North East by Luke Joyce-Jones
5 Luke Joyce-Jones

We cannot thank Mandy Longdon enough for her fantastic service.

It has to be said that we have known Mandy for many years but never had to deal with her on a professional level before, in actual fact, we decided to use another company local to us in the West Midlands...We wish we hadn’t!

After being messed around terribly by the other company, we thought our dream had been shattered, then along came Mandy to help us realise our dream.

She is very thorough, very astute, professional and communicated with us from start to finish.

We cannot recommend her highly enough.

Review of Mortgage Bureau North East by Gemma Gordon
5 Gemma Gordon

Amazing Service, by the lovely Joanne. She looked after us every step of the way. Answered the stupidest of questions, always happy to help, has the patience of an absolute saint and here we are sat in our dream forever home. Which genuinely would not have been possible without the absolute graft by this amazing lady. Our situation was different from the usual buy and sell meaning we had to provide evidence for absolutely everything you could possible think of for our mortgage provider. And to top it off Joanne was as thrilled as we were when we eventually moved. She is 100% invested in her customers financial wellbeing and happiness. Thank you!!!! xxx

Review of Mortgage Bureau North East by Joe Hammond
5 Joe Hammond

We decided to use Mortgage Bureau following a recommendation from the developer and I am amazed at the service that we were provided. We spoke to Susan initially and she came back to us with a decision in principle within a few days. She explained the whole process clearly and when we needed documents signed to proceed she was willing to come out to visit us at 9 pm which worked around my shifts. Never have I had a service like that before and now me and my partner own our dream home. Be honest and upfront from the start and they will do everything the can to help. I’ve even recommended them to my brother and they have sorted his mortgage out too. Can’t recommend enough. Thank you Susan ���

Mortgage Bureau North East


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