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Monique Camarillo Photography logo logo
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Monique Camarillo Photography

San Ramon, CA 94583, USA

(8)
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‘21 Certificate of Excellence, 2021

About

Monique Camarillo Photography is a full-service Wedding, Engagement, and Family Photography company based in San Ramon, CA. We’ve been serving kind, loving families in the San Ramon Community for nearly 4 years.

33 hires on Bark

Reviews (8)

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5/5

8 customer reviews

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verified
20 August 2023

General Photography

- [ ] Monique and her team captured our engagement a few weeks ago in Half Moon Bay. They were a pleasure to work with and we would highly recommend. We booked through Bark. About 2 weeks before the event, Monique met personally on the site to scout the location and talk through logistics, which was incredibly helpful. On the day of, the photographer Chris was easy to coordinate with and timely - he was patient when my date was late, and helped also capture the moment on my personal go pro. It took a little over a week to get the photos, and they gave us the whole catalog of photos from the event, with the ability to download all of them easily and share them with family. Great experience overall, very grateful for that team for capturing our engagement so well. More...

verified
22 June 2021

General Photography

Monique was great. She helped us prep before the shoot to make sure we got the most out of the time we had. She was prompt and thorough. Great to work with.

Monique Camarillo Photography
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Reply from Monique Camarillo Photography

Thank you, Andrew. I greatly appreciate your kind words and hope you and Caroline can cherish the memories we captured for years to come!

30 September 2019

My husband and I hired Monique to capture images from our wedding ceremony and group photos of us, along with our families. It was a small, 10-person total ceremony in an outdoor space that we had rented out. We did not hire her for the reception afterwards. Monique was easy to communicate with initially, organized, and sent us all of the details she would need to plan for the day-of, including specific photo configurations she asked for (such as bride with her mother, bride with her parents, bride and groom with both sets of parents, etc.).

On the day of the ceremony, we were able to complete all of the family photos, candid photos from the ceremony, and posed pictures of my husband and I.

The initial agreement indicated that we would receive photos 30-45 days after the event. Our photos were ready 70 days after the event, and this was after I had politely checked in after 52 days to see when they would be ready.

We were shocked when we finally received the link to the photo gallery. There were MANY duplicate photos, a photo of my husband with his eyes closed, one of me making an awkward face, one with our heads cut off, a photo with people’s heads in the way. And none of the family configuration photos were included. My father was not even in any of the photos. I asked Monique what had happened, and if she could swap out some of the duplicates with the family photos we had specifically planned for. Her response was defensive, and she uploaded 10 more photos that were extremely similar to each other and similar to the ones already in the gallery, but not the family ones we were asking for. She said we had only paid for a certain number of photos and these were the ones she liked best. We offered to pay extra to get those family photos because they are extremely important to us, even raw photos if she didn't have the time to edit them. She responded by saying they had been immediately deleted after she uploaded our photos and it’s too bad that we had the expectation that they would be included. She proceeded to post some of our pictures on her instagram page in the midst of all of this before it was resolved.

In the end, we did get some beautiful shots of the two of us from a distance. Unfortunately, we don’t have the standard family photos that Monique had specifically asked us to plan for, and we are very sad and disappointed about that. I had thought she would at least wait until things were settled up before deleting everything, or at least include a few of our family photos since that is common practice for any wedding photographer. Monique did finally offer a free album to make up for this, but we declined and decided to make our own with our iPhone photos.

We tend to only write positive reviews and don’t bother to put the energy into writing negative reviews, so this is not an easy or familiar process. I do however, feel a sense of responsibility to let future couples know that this was our experience, so they can think ahead about what kind of photography they want to have for their wedding. Your wedding pictures capture a special moment that you can’t recreate and these are memories you’ll want to have forever.

Monique was nice and friendly when we met her, we got a few good photos, but sadly, the end product was very late and our family photos were missing.
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verified
25 March 2019

General Photography

My daughter had a great experience with Monique. She was very professional and had so many great picture ideas. I definitely recommend Monique Camarillo photography. Thank you Monique for making this memorable day special for my daughter. More...

Monique Camarillo Photography
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Reply from Monique Camarillo Photography

It was my pleasure meeting your family, and having the privilege of photographing your amazing daughter! Thank you so much, Colleen!

verified
20 February 2019

General Photography

Asked what we were looking for. She even showed us pictures during shoot. Deleted photos that we didnt like. She took her time to get what we were looking for. Just waiting on pictures promised in 14 to 21 days. Looking forward to seeing them. More...

Monique Camarillo Photography
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Reply from Monique Camarillo Photography

Thank you so much! I cannot wait to get these over to you this week!

7 December 2018

Monique helped our family create our most favorite Holiday card to date! She did such an amazing job working with my husband and I along with our two small boys. She was so sweet and patient with our little ones and was able to wait for the perfect moments. She was also very flexible in order to schedule our outdoor photo session as we were forced to re-schedule our session three or four times as a result of unhealthy air quality from the Northern California wildfires. To that end, she was also very prompt and responsive; always returning our texts or phone calls within 20 minutes or less. Thank you again, Monique! We could not be more in love with the moments you were able to capture so beautifully! More...

Monique Camarillo Photography
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Reply from Monique Camarillo Photography

Jennifer, that was really the sweetest review. You made me tear up! Thanks so much!

5 December 2018

Monique was truly amazing! She took her time with the photos, very detail oriented. Most importantly she captured amazing memories. Her personality is very warm and she definitely makes you feel extremely comfortable! More...

Monique Camarillo Photography
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Reply from Monique Camarillo Photography

You're the best! Thank you so much for your kind words! ❤️

verified
19 November 2018

Portrait Photographers

Monique was excellent to work with.

Monique Camarillo Photography
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Reply from Monique Camarillo Photography

Thanks so much, Paul! It was a pleasure working with you!

Q&As

Great photos are created with a combination of expertise and being passionate!

All about the details! Every detail makes the difference!

Getting to be a part of the most precious moments of people's lives.

A dream to do what I love! It's been one of the greatest decisions I've ever made.

Quality is important, and I strive to give a quality experience to each and every client while helping them stay within budget!

We do provide planning via remote options, including video calls.

We take safety seriously and utilize such things as long range lenses to keep distance, using masks, and sanitizing.

Services

Monique Camarillo Photography is a full service photography and videography company available for partial day or full day coverage. Full Day Photo Coverage begins at $3495, Full Day Photo/Video begins at $6995.