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About

Milani Plumbing is British Columbia’s largest Plumbing, Drainage, Heating, and Air Conditioning service company. With more than 100 service trucks on the road and more than 60 years as a local family-owned business, Milani is proud to offer exceptional residential and commercial service in Vancouver and the entire Lower Mainland.

Reviews (1049)

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Mary I

30 September 2019

Thank you for sending Ray. He was professional, very competent, polite and was knowledgeable regarding our furnace. He made some good recommendations. This was our first time using Milani and we were extremely pleased with the company and with Ray. More...

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Eduard Kulla

29 September 2019

Rob did a great job. Nice personality, well dedicated to the job, great man.

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Allan Regan

28 September 2019

Mike H was brilliant. Will be using Milani for any future plumbing!! Thanks so much guys!!

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Robert Gourley

28 September 2019

Armani was polite, efficient tidy, and kindly stayed a bit longer than strictly necessary to make sure I understood how to monitor my new water leak detection device. Altogether a good experience

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k Meg

28 September 2019

Rob.H was very nice :) he showed us how to fix and he did quick work. we were so happy to help our problem. Thank you for helping us.

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Private User

27 September 2019

Toilet wasn’t flushing properly on one toilet and the chain on another keeps disengaging Both issues resolved and customer service was outstanding
Highly recommend Rob and Milani plumbing We have used Milani in the past and have always been pleased Thanks More...

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Shenell Raphael

26 September 2019

Igor came by to fix a leak that was creating a water stain on my ceiling. He was great and gave me many options on how to fix it. I decided to take the sure thing and open the ceiling to locate the leak. He was very careful, clean and respectful. He made sure not to make a bigger hole then necessary. The whole thing took just under an hour and a half. The cost was also very reasonable compared to other companies. I was impressed. I would definitely book Igor and Milani again More...

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Lee Anderson

26 September 2019

Great service from a knowledgeable and friendly tech with an excellent explanation of the issue at hand. Thank you Kenny!!

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Hussain Haji

26 September 2019

Had a great service, Alex was through, concerned with our overall satisfaction and ensured all our needs were met.

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Alex Lam

25 September 2019

Steven and Ricky came to do duct cleaning. They are courteous and professional.

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Chand Maharaj

24 September 2019

Milani plumber Austin did a wonderful thorough job when he was at my home, and he fixed the problem in a very timely manner. He has great customer service skills - punctual, respectful, friendly, knowledgeable, and organized. He has great listening skills and communicates effectively. I appreciate Milani Plumbing’s dependability and I would definitely ask for their services in the future. I found Milani Plumbing on the online Better Business Bureau website where they are a member of the BBB and have an A+ rating, which is a standard they have lived up to in my experience. Thank you. More...

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Karen Lewis

24 September 2019

Richard was courteous and efficient in diagnosing and repairing my leaky toilet. Price was ok too under the emergency circumstances. Great job all around from their whole team. I would definitely recommend you call them. More...

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J Lum

24 September 2019

Claude and Ruel were both great! Friendly, efficient and professional.Always great service with Milani!

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Sam Grill

24 September 2019

Alex was on time and did a great job!

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Trish S

24 September 2019

I was able to schedule an appointment within 24hours. I appreciated the quick response. Mirza was friendly and knowledgeable. Would highly recommend.

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henry jew

23 September 2019

Devon did a great job. He described to the best of his abilty the work needed to be done from start to completion. He was also receptive to my feedback and concerns.

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KathyQuinn MaryPagnotta

23 September 2019

Darren worked quickly to fix the problem. He was very pleasant

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Tammy Quesnel

22 September 2019

Richard B. was awesome, professional and very polite. He took the time to explain and walk me through everything he was doing and the reason why my hot water tap in the shower was leaking and what causes it to do so. Was done in no time. Thanks Richard. More...

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Dave, Cindy and Amanda Walker

22 September 2019

You are need some help with a wet crawl space / basement. Its probably drain tile...Give this crew a call: Rob H., John D. Kenny and Shawn Tai.Professional, knowledgeable and in a timely manner, and overall pricing great too...Cindy Walker More...

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Jeff Watts

22 September 2019

Shantai was great. Had a leaky toilet bowl with very limited space to work (a counter installed a couple centimeters above the toilet). Thought the whole toilet would have to be removed, but he managed to replace the problem within the hour. No mess, no issues, and no leak.Arrived on time, and repaired the problem before a scheduled appointment. Awesome! 10/10 for service, friendliness and speed. More...

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Melody McGowan

22 September 2019

Rob was efficient, prompt and provided excellent service. Very satisfied with the service provided.

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Mark Humphries

22 September 2019

Rob was on time, professional, efficient and knowledgeable. He cleared our blockage as well as gave us comprehensive assessment of our situation. His advice in our future decisions demonstrated his wealth of experience and his the value he holds fir his customers long term needs being met. Thank you! More...

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Ray Carson

22 September 2019

Milani called me ahead of the tech's arrival and he showed up exactly on time. He was able to sort out our problem very quickly and was very friendly.Thank you

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Cole Levins

22 September 2019

Our service tech, Shawntai provided us with quick, professional and courteous service. Would highly recommend Milani.

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Paul H

22 September 2019

Called Milani to repair my non working furnace as well as my duplex neighbors furnace. Both wouldn't start coincidentally. Paul S. came by promptly, and with his experience had an idea of what was the problem. He fixed both furnaces quickly, and was very professional and courteous the whole time! Highly recommended! And Thank You Paul S and Milani. More...

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kelly fearey

22 September 2019

Karan G was a pleasure to deal with. Really able and efficient. Very pleased with his work.

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Oscar L

22 September 2019

Raff was professional and knowledgeable on what he was doing. His work ethic was phenomenal. Great work.

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Charlotte Strom

22 September 2019

Rob H was absolutely amazing.

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Hi Bazinet

22 September 2019

Karan G was very efficient, organized and gave me some advice. Very nice polite mannerisms

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Aqua Pacific Innovations

22 September 2019

Called them to replace a problematic kitchen faucet . Karan G their technician arrived on time and was very thorough and he made sure everything was working before he left.

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Gail R

20 September 2019

Rob H came to my home to clear a blocked sanitary pipe. I’ve got an old house and plumbing and lots of trees and shrubbery on the yard. Rob took care of the immediate problem but also helped me understand the bigger picture and underlying factors so I can be an informed homeowner. Thank Rob! More...

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Susan C

19 September 2019

We won’t have anyone but Milani EVER; professional, lovely people that really know what they’re doing! Special shout out to Rob K for a job well done turning our water back on SLOWLY after work was done in a unit .. If you have an older building with pipes that may have pinhole leaks in them make sure you get MilanI in to do any water shut off‘s and shut on‘s or you might regret it as we did. Previously, an inexperienced plumber turned the water back on after doing work in a unit and it cost us almost $20,000 in damage because a pipe burst in the unit above because the plumber turned the water back on too fast! More...

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Gordon Sutherland

19 September 2019

Gordon L was wonderful ! Efficient , friendly , thorough and explained everything to me in detail ! Will use again ... in ten years :)

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Charlie Stewart

17 September 2019

Very Courteous answered All my questions regarding the new tank about Bleeding it once a yr and flushing it Cleaned up after he was Done Was a Total Gentleman

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eugen in Vancouver

16 September 2019

their customer service is top notch in terms of keeping their customers happy. the office does a great job of underderstanding their clients and their needs. it was much appreciated

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Chester in Burnaby

16 September 2019

Mirza came and did a superb job cleaning the sewer line that was blocked with tree roots. He explained how the tree roots goes into sewer lines in search of water.He's a keeper, and as usual Milani comes through. Super efficient and courteous. More...

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Henry Chow

15 September 2019

Raff: Excellent work! He communicated everything clearly and even gave some tips on preventative measures! Thank you!

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Ken McLean

15 September 2019

Mark C arrived on time, was very efficient, courteous, and a direct communicator. He finished the job very quickly. An excellent ambassador for your company.

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Very Happy Customer in Burnaby

14 September 2019

Great job.
From Derek coming out and doing the estimate and contract to:
Mirza, Reba and Joon doing the waterline work.
Morgan doing the Hot Water Tank replacement.
Arman andMorgan doing the house repiping.
We couldn’t be happier with the:
Quality of work
Efficiency and Professionalism
Care for our home and my family
I would recommend Milani and these first Class tradesmen to anyone.
Thanks very much
There are quality people providing a quality service.
Thanks very much
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Kelley in Langley City

13 September 2019

Milani did a very good job. We have no leaks. A very nice young man named Reza came to fill in the trench with a shovel. He worked so hard in the heat of the day. Such dedication!
-Kelley
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Eleanor Merry

8 September 2019

Exceeded expectations. Would recommend

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Natalia Loginova

8 September 2019

Thank you Sukhpreet Singh for fast service! Sukhpreet was courteous, replaced the faulty shower cartridge immediately, advised what to do if any problems arise in the future and sealed the shower so that it could be used right away. Very impressed!

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Elizabeth

8 September 2019

Raffy F. Did an excellent job. Cleared the problem drain quickly and carefully. Very knowledgeable.

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Anne Parker

8 September 2019

Dispatch forgot to note our time constraints but Steve did a great job

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Michael Pitcher

8 September 2019

Rob H was on time, efficient, and very detailed about his description of the problem. Will definately use Milani again.

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HAPPY CUSTOMER in Maple Ridge

7 September 2019

After attempting to install our dishwasher we discovered we had a much bigger issue with our pipes and water lines. Sukhpreet arrived very soon after my call to the office, he diagnosed quickly and had all the answers to our problem. He went beyond for us and made sure we had running cold and hot water. I would highly recommend this employee of Milan's to come solve your problem. Super happy of the outcome. More...

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Dave Woodley

1 September 2019

Claude was knowledgeable thorough and a pleasure to have in our home

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Suzanne Buckley

30 August 2019

David did a great job! Fast, courteous, and helpful! Right on time too.

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Christopher Hancock

30 August 2019

I had an urgent issue with my basement toilet and called Milani. Their phone representative was very responsive and said they would have a technician to my home between 10am -1:00pm. Technician Shawntai arrived on time and proceeded to diagnose my issue. Not only was he prompt and courteous but he took the time to explain everything to me in a way I could understand it. Shawntai fixes my problem and let’s my bathroom cleaner than it was before he arrived. I wouldn’t hesitate to call Milani Plumbing for any future issues I may have. More...

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Amber Harder

29 August 2019

Easy from beginning to end! They set a small visit window so as not to interrupt your day too much, they call ahead to let you know the technician is on the way (with a photo for safety), the plumber was super tidy and helpful, worked quickly and efficiently, let it cleaner than when arrived. Thank you!

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Brian Benson

29 August 2019

I chose Milani because of past service and did not hesitate calling them when we had a blocked drain. The technician was Rob H. He arrived on time. After surveying the situation he knew what the problem was and had the experience to know what needed to be done. Thoroughly explained the problem and provided me with advice to avoid future problems. Very impressive. I will continue to call Milani for future needs. More...

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Eleonora Grande

29 August 2019

Devon was prompt, personable and extremely nice. Would definitely recommend.

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mohammad Salemi

29 August 2019

Omid did a really great job. Fast, clean and professional.Thanks

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Dawn-Charisse Hinz

26 August 2019

Sukpreet did an amazingly smooth done-in an-hour new toilet installation! MILANI never fails to do a great job !

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Carolyn Brooks

26 August 2019

Devon R was an absolute pleasure. Sparkling personality, informative, and quick. Would happily request his services in the future.

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Joe DiTrocchio

25 August 2019

After discovering a leaky water tank, we called Milani plumbing and they came the very next morning to install a new water tank. They had to work in very tight quarters and did an excellent job.After 2 1/2 hrs.the water was running again. We are very satisfied with Milani and the installer. More...

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C.D. Hinz

23 August 2019

MILANI is always so efficient and this time my new toilet was installed within an hour by Austin. Thanks so much !

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Frank Gabiniewicz

23 August 2019

I found Raff to be a thoughtful and methodical worker who diagnosed the plumbing problem quickly and effectively. After completing the diagnosis, he gave me options to choose, which I appreciated. All through the process Raff was calm and polite. More...

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Robert Demorest

23 August 2019

Sukhpreet Singh worked very hard to repair my old plumbing. He ran a snake right out to the end and cleared the line that had been draining slow for years.

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Ken in North Vancouver

18 August 2019

Very pleasant and personable company employee who explained facets of the work he will be performing. Mirza arrived at the prearranged designated time and proceeded to carry out his job in an efficient manner. I would recommend the Milani Company to my colleagues and, of course, to anyone that should require services your company offers. More...

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David Foo

16 August 2019

Mirza and his team including John, Miguel and Jun did an excellent job replacing the water line for our house. Very professional, courteous and friendly. Exceptional work! I would highly recommend Milani. More...

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Azam Faghihian

16 August 2019

Mr.Omid is caring and a professional plumber and I am glad I've got him to install my Gas pipeline. Thank you Milani plumbing

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rcgiven

16 August 2019

Indy was awesome. Very careful with the installation and made sure everything was working before leaving our house.

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Marcela A. Silva

16 August 2019

Milani Plumbing was great! They got back to me super quick, the technician Yumay was friendly, efficient and fixed all our house issues in no time. We will gladly contact Milani again in the future for any plumbing help we may need. Thank you for the excellent service! More...

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Kitty Prophet

16 August 2019

Fantastic service. Highly recommended. We've called on Milani for years and have never been disappointed.

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colleen lawlor

16 August 2019

Devon R was very efficient in diagnosing and fixing a tricky plumbing problem. He was very professional and I would ask for him by name in the future.

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Ron Mcghie

16 August 2019

Devon showed up fast and was quick with the repair. Very professional and had a great attitude I'd definitely recommend him

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richard brail

16 August 2019

Rob was personable. He explained the problem clearly and worked efficiently to resolve it. We particularly appreciated that he gave us advice on how to prevent a recurrence

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terry simpson

16 August 2019

Okay...the Milano Plumbing review Prompt said...”Tell us how awesome we are...”.... which I thought might be a tad presumptuous...BUT BUT BUT...Credit where Credit is due. My Plumber was The Mighty Morgan M...sent to replumb my Holey Treehouse .Under his Milani Ballcap is a wise Monk whose actions scream “SERVICE is My product . “” %1000% satisfied. Shay Shay Sri. Morgan MMMMMMMMMMMMM More...

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Andrew Nathan

16 August 2019

Ali was very responsive, extremely knowledgeable and teaches you tips as he works. I highly recommend him.

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Mykhailo in Toronto

15 August 2019

We had our water main replaced by Mirza, Derek, Mikey and Reza. Very professional team! Their efficiency is impressive. Though they had to dig a 75 feet trench they left the lawn and everything very clean and in better shape than before.

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Joan Uram

9 August 2019

The service we received from Claude was great. He was friendly and efficient and successful!

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ENIGMA ARCANA

9 August 2019

A job well done as always.

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Kevin Hatch

9 August 2019

Came when they said they would. Good service

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Chris O'Brien Wheeler

9 August 2019

I called Saturday afternoon and Milani came in the next day, on the Sunday of a long holiday weekend, no less! Sukhpreet did a great job. Quick, efficient, tidy. Give these guys a call. More...

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Jian Gu

9 August 2019

Sukhpreet was super helpful. It was emergency service during the midnight, he came in within 20 mins and fix my leaking problem. Highly recommended.

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Warren Sing

9 August 2019

Raff was a triple A professional. Efficient diagnosis of my sewer back-up. And was great at explaining my options. I can tell he takes pride in his work and customer service. Thanks

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Roxana Eshghi

9 August 2019

These are the guys who save your cookies, once everyone else has let you down. I wish there were a Milani for every other service, you know: people who are polite, attentive, organized, fast, knowledgeable, and in all other respects professional. I could do with Milani electricians, Milani garden services, Milani movers, Milani construction, Milani body waxers, you name it. As it is, I'll settle for Milani plumbing. Gur was our plumbing superhero, this time. Thank you all! More...

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Shawn P

7 August 2019

Very honest and reliable service from Milani and their employees Winston and Wes! Thanks Guys

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Glen G

6 August 2019

Raffi of Milani Plumbing unclogged the drain on our kitchen sink efficiently and thoroughly as has always been our experience with Milani. He obviously knew what he was doing and it was a pleasure working with him. More...

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Sisa Stjepanovic

2 August 2019

Sukhpreet Singh diagnosed problem with bathroom faucet and leaking right away, was efficient, friendly and very appreciative of his workmanship. I would definitely go back to Milani and Sukhpreet when needed in the future. Thank you Sukhpreet. More...

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Demill Keevil

1 August 2019

Sukpreet knew exactly what was wrong with my sink as soon as he looked at it, and he was done fixing it within 15 minutes. Fast and friendly service!

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Casey Smallwood

27 July 2019

Mark did a great job left us happy and satisfied with the job done and our dishwasher working again!!! He was professional left no mess and was super friendly. I would be happy to have Mark come again to fix something knowing he would get the job done! More...

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L T

27 July 2019

Plumber Mr. Sukpreet was polite and professional. Had a minor valve leak and was fixed within the hour.

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North Shell

26 July 2019

Raff Was super helpful. Not only he was knowledgeable about what he was doing. He also explained the hole process as what he was doing and why. He did not drag his feet to charge more...I am super happy and I recommend him More...

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nicole lambert

23 July 2019

Wow. So when you just renovated your basement and something smelly starts gurgling up in the shower drain... call Milani!!!Winston who attended our stinky issue was clean, professional, thorough and fast (wasted no time) diagnosed the issue flushed it out and had us watch the camera as he scoped it. Gave us some tips on our new low flow toilet that I value immensely! Like watch the paper amounts going in and it may require a second flush... and speaking to our 18year old son regarding the quality of paper he flushes! LolThanks Milani Plumbing... I you saved the day More...

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roberta Sound

23 July 2019

Great price

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Sharon Sevilla

23 July 2019

Sukhpreet Singh did our service. He arrived on time. He was courteous and efficient.

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Debbie Akhurst

23 July 2019

Raff f he was amazing and awesome. Highly recommend!!!

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Ria in Vancouver

22 July 2019

Mirza who came to fix our drainage was super friendly, professional, on time, and did a great job!!! I would recommend him and the company to anyone that asks!!! Super happy!

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Sheron Shum

18 July 2019

Had Jag service my air conditioner today. Excellent service, polite, efficient. Definitely have him back for our next servicing.

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Joe D

16 July 2019

Had my service line break, Milani and especially Derek was amazing ! Life saver thanks Derek!!

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Jasroop Grewal

16 July 2019

I was very happy with the level of service and pricing provided by Milani Plumbing and specifically Devon R from Milani Plumbing.The rate was better than the quotes I was getting from other companies and Devon R gave great customer service. He was friendly, courteous and professional and took the time to explain and show me what he was doing so that I had an idea of what he was testing.Ultimately the problem I was looking for help with didn't seem to be a plumbing issue but I still feel like I got good value out of him coming and assessing the situation and giving me recommendations to try and fix the problem if it crops up again.If I have any plumbing issues in the future, I'll be using Milani and Devon R specifically too. More...

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Edmund Barnes

16 July 2019

Preet did a nice job. He did his job professionally. Would like to deal with him next time.

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Elizabeth Barclay

16 July 2019

Preet was on time and a total gentleman. He fixed the problem right away while explaining to me what the problems were. All great! This is the 2nd or 3rd time I've used Milani and will continue to do so. More...

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Private User

13 July 2019

Came home to my hot water tank leaking all over the floor, Milani had a technician out the next day. Mark did a great job replacing my hot water tank, very professional service. Grateful for the fast turnaround.
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Cameron Burns

9 July 2019

Rafy from Milani attended in time and gave full explanation of cost prior to start. He was very polite and professional with full explanations on how the plumbing system works and how the blockages are created. Good advise on preventive measures were given and much appreciated. I would recommend them. More...

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Vincent Courtemanche

9 July 2019

Very happy with Milani's work and service. Our technician Jonathan was very knowledgeable and easy to work with. The quote for a 3 head multi zone AC was slightly more than other contractors, but I think it was worth it.

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Dan Andrew

9 July 2019

Sukhpreet was fantastic

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My Ascension Codes

9 July 2019

Sukhpreet Singh. Sukhpreet showed up on time. He’s very professional, efficient and respectful. He did a great job. We’re happy with his services. We’ll definitely request him again whenever it’s needed and we strongly recommend him. More...

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Ian M in Burnaby

4 July 2019

Mirza, Shawn and Miguel from Milani did a thorough professional job of replacing the main sewer line and water line. They kept me informed of their progress and when the work would be done. The crew worked hard to get the job done fast and provided suggestions for improvements. They did an excellent job of cleaning up the area where dirt was piled and made the repair area look better than the original grass. Would recommend for others to use. More...

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Bruce McGillivray

30 June 2019

Preet from Milani Plumbing was on time and worked diligently to replace 2 sets of taps (kitchen and upstairs bathroom) plus the shut off valve for the outside tap. He was focused, polite and took care to protect the floors. He had the replacement taps in the truck so there was no extra trips to a plumbing supplier. The job was done quickly and efficiently with obvious expertise. He knows what he is doing. I am very impressed. I would definitely recommend Milani and Preet to anyone needing a plumber. More...

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Jammy Arthur

30 June 2019

Karan G and Matt K great work today with our emergency water main break. Listened to the home owners information, assessed the problem and took charge to rectify the problem. Thank you for your work and getting our complex back up and running in a timely manner. More...

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Karen Ott

30 June 2019

Steve was awesome and chill. Real easy to speak to and understanding. Work was excellent. Definitely recommend MILANI Plumbing. Very knowledgeable.

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Carlo Piovesan

30 June 2019

Quick and efficient service from Milani. Preet was friendly and polite all the way through.

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Carol Crawford

30 June 2019

Just had a technician (Sonny Fox) from Milani Plumbing come to repair our “wobbly toilet” and we are very pleased with the result. He was able to determine the cause of the problem and then repair it quickly and efficiently. I would definitely recommend him because he knows what he’s doing and gets on with it without wasting time. More...

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Michael Coury

30 June 2019

The city discovered a couple of cracks in our sewer main and we had Milani out to replace that and our water main. The team that they sent -- Frankz, Mykola, Matt, and Gordon -- to do it was very courteous and professional, were excellent at communicating what they were doing and why throughout the week long job, and deftly adjusted to the reality of the situation once they dug out the sewer main. Also, at each stage of the job they were good at protecting our house and cleaning up from all of the dirt that had to be excavated. Definitely a good experience. More...

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zhiye xu

30 June 2019

Thanks to Esmaiel H for his professional work. He is very kind and his work is very efficient.

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Stephen Antle

30 June 2019

Fast, prompt, polite, clean, effective.

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Thujaplicata1

30 June 2019

Our laundry tub/washing machine drain line was badly plugged. We called around 9:00 AM, and they were here in a couple of hours. The mans name was E. Weston. He was so kind and friendly, he explained everything he was going to do, augered our drain, cleaned up, and was done in an hour and a half. We are so pleased with E. Weston, and Milani. True professionals. We've had them out before, and they've always fixed the problem fast. The rates are excellent too! Thanks so much Milani! We'll be calling you back for sure! More...

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Janine Hickmore

30 June 2019

Very quick service. Sukhpreet Singh was very polite and helpful.

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Magdalena Malvido

30 June 2019

I had an issue with the first plumber they sent. Called to complain and they sent Sandro instead. He was great, provided a creative solution, had very good disposition, worked neatly and very professionally. I was quite satisfied with the result. More...

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Peter Van Jole

30 June 2019

Excellent service. Clear explanations and professional service. Wes is a great guy

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Ken Hicks

30 June 2019

Steve J was a pro. He found the particularly challenging problem and you could tell that various solutions were evolving in his brain until he came up with the perfect solution within a few minutes. He executed the fix flawlessly and efficiently like it was a piece of cake. His demeanor was polite, professional and courteous. I would highly recommend Malini, and Steve J in my case, as people who know how to solve your plumbing problems. That’s their job and they do it extremely well. More...

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Troy Bamforth

30 June 2019

Fast and knowledgeable service, got me sorted quick and easy.

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Shannon Craigie-Halkett

30 June 2019

Ryan came to fix our plumbing emergency downstairs. He was fast, fair and answered all my questions with knowledge. I highly recommend Ryan for plumbing work.

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Manoj Mathai

30 June 2019

We needed an urgent help and Milani responded courteously and professionally . Big thanks to Omed who went above and beyond, that Our immediate problem has been fixed. Thanks Omer and Milani!

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Don Cauley

30 June 2019

great service well priced and Wes did a great job

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Christine Maassen

30 June 2019

Shawn was Knowledgeable, helpful, professional, fast and friendly.

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Irwin Kullar

30 June 2019

Very prompt, polite, courteous and professional service. I had a water leak on the main line and Derek L. came over and assessed the situation and based on this he gave me a quote and told me what could be expected. He had Morgan E. and John L. come over the next regular business day and after excavating the area of the leak they pinpointed, diagnosed and fixed the problem very efficiently. After fixing the leak, they cleaned up and left everything in good condition. I would highly recommend and use this company again. They know what they are doing. More...

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Shirley Hoan

30 June 2019

Very professional and courteous. Exceptional work and efficiently.

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Gaurav Girdhar

30 June 2019

Professional Service.. good quality service.

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Jeffery Chu

30 June 2019

karan G . come to fix our hot water tank ,he is doing very great job we are very happy he is doing for us .

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Car Man

30 June 2019

Karan G and Preet came in today to replace washroom faucet. Courteous and did wonderful and quick job! Thanks guys!

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Ivan Pon

30 June 2019

Josh was prompt and professional. Replaced broken fill valve. Saved us buying new toilet!

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Katie Nordgren

30 June 2019

Really pleased with my user experience! My hot water tank was starting to trickle water from the element covers but, yikes, I was just about to go away for a couple of days and I was REALLY worried about the massive water damage deductible we have with our insurance. From the email query to the signing of the invoice was under 24 hours and completely painless. Patrick was a total pro and arrived 30 min into the 3hr service window. He had the old tank drained and removed, and the new one fully installed within exactly 3 hours, and was pleasant and polite throughout. You get what you pay for! More...

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Alejandro Salinas

30 June 2019

Gordon arrived promptly and did a wonderful job, even cleaned up afterward. He had a few helpful additions to the job as to upgrades.Done quick and done well...pricey!

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Bill Chang

30 June 2019

Karan G. was very professional and did a great job in replacing the leaky shut-off valves for the bathroom sink. He also did great job in replacing the toilet and leaky bathtub spigot.

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Monique Badun

30 June 2019

Great service! We had a broken sink, and then came right away and installed the new one. Cleaned everything up and left everything super clean! Thank you.

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Marciano Adao

30 June 2019

Very efficient! Knowledgeable and professional! Good job

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Cyril Lopez

30 June 2019

Good installation but delayed in obtaining permit from city. The law says permit must be obtained before installation. So make sure you have them provide you permit copy. Decided on Milani ( have also used them for other minor work) for upgrading to a high efficiency furnace after getting three quotes from comparably reputed dealers and same model. Must admit I was surprised that Milani was the most cost-competitive. Their sales process was smooth and straightforward; the installation was timely and as advised. Morris & Eugene the techs had to resolve the venting route for our townhouse - that was challenging. They got help from Bob, the head man, and in the end the team found the perfect solution. The issues were well explained before hand and executed as explained. Have to wrap up inspection and rebates, but I am happy. It was a competitively priced project delivered professionally on time and within budget ! Great experience. More...

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Gil Nunes

30 June 2019

Very helpful and prompt.

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Mike Gallant

30 June 2019

Had Arman B., Mirza and Shawn out today to do a water main replacement and they did an excellent job. Minimal impact to the yard (even managed to save the trellis that was almost on top of the water line), quality work and very pleasant to interact with. This is the second time I've used Milani in the past 6 months (water heater in the fall - yay 80 year old house...) and the experience has been very positive both times. More...

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michel kikilidis

30 June 2019

Sukhpreet came over from Milani this morning at set time and found the problem right away and fixed it no problem no fuss no mess great attitude thank you Milani for hiring and training pros who know there jobs

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B.

30 June 2019

Thank you to Morgan and Sean for their professionalism and excellent work! We are glad we discovered Milani Plumbing.

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Sheri Gale

29 June 2019

Derek provided some valuable information, thanks

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Amanda Close

28 June 2019

Always professional and efficient with good customer service!!!

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Lorraine in Richmond

26 June 2019

We had a leaking kitchen faucet and a couple of other plumbing problems. Preet arrived promptly and quickly fixed the leaking kitchen tap and low-flow in a bathroom tap. He then worked on an outside faucet which had been "fixed" by someone else. The faucet kept dripping and would not turn off completely. He identified the problems, went and got the correct parts and repaired it for us. Very pleasant and helpful. Would certainly use him again. More...

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Marc Nelder

26 June 2019

very professional, they also go above and beyond for their customers. Thank you.

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Crystal G

25 June 2019

Milani was prompt and efficiently fixed the problem with my air conditioner.

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Cindy in New Westminster

23 June 2019

Arrived from holidays to find broken main3 technicians were sent out. Arman and Mykola and Matt K arrived cutting and digging trench hooking up new water line and prv doing a fabulous job very professional amazing workmanship start to finish totally happy with the service I received.

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Kathie Middleton McGillivray

20 June 2019

Preet from Milani Plumbing was on time and worked diligently to replace 2 sets of taps (kitchen and upstairs bathroom) plus the shut off valve for the outside tap. He was focused, polite and took care to protect the floors. He had the replacement taps in the truck so there was no extra trips to a plumbing supplier. The job was done quickly and efficiently with obvious expertise. He knows what he is doing. I am very impressed. I would definitely recommend Milani and Preet to anyone needing a plumber. Definitely a 10 out 10 from me. More...

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rick in Maple Ridge

17 June 2019

fathers day my sewer back up call milani they sent a guy over in a couple of hours mirza osm arrive cleaned out sewer line was very good .told me it was on city property. was very helpful friendly More...

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Kevin M

14 June 2019

Paul is so good for g70 I love him so much

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Rasho2020 in New Westminster

9 June 2019

Devon R and Morna O are very nice guys and very good with what they do.super friendly. Love it they did very very nice job. Thank you Devon and Mirza.

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Ray Chu

6 June 2019

So, I'll be honest - I didn't want to call Milani at first to get a quote on a combi boiler. About 2 winters back, I was ripped off by a plumber dispatched by Milani. That guy was polite and diagnosed the problem quickly and said it would be simple to fix. The problem is I asked but didn't get a price. So I was expecting to be hit with a $3-500ish bill as he said circuit board and zone valve needed replacement. Handed me the hand-written bill at the end and it was $900+! I managed to negotiate a small discount with Milani office after looking up 2 parts on a canadian site that Milani had marked up by like 150%. Not a great memory but then I figured I would at least get a quote to use with other companies. The redeeming experience started off with Thomas, the comfort advisor who came and provided a detailed quote and outlined what would be covered. Also worked with me on comparing quotes from other companies in a pleasant manner. Considering how knowledgeable and detailed he was compared to other companies and the quote was competitive, I decided to go with Milani after a week of tormenting Thomas. Upon paying the deposit for my combi boiler (replacing a 10 years old 40 gallon hot water tank and 80% efficiency boiler), I was instantly scheduled the original day we discussed 3 days back, crazy! So the next day, Mattia came to the door. Mattia is very experienced, senior level plumber with working experience around the world, originally certified in Italy and transferred here. He was pleasant, considerate and consulted with me to arrange the piping how I wanted - I was hoping to have some input but he exceeded expectations with accommodating placement. He worked hard, quietly and I had to remind him to take a break by himself on his first day. The 2nd scheduled day, he had another great guy named Gordon to help finish the install. They then walked me through settings, what maintenance would be required later and tested the system together with me. There is so much useable space now I can use for storage on the ground and can even put cabinets on the wall later! I come from a client experience management background and although I recognize great experiences, it's very rare that I was wowed to this level. Won't hesitate to recommend Thomas, Mattia to anyone looking to get boiler/hotwater tank work done. Looking forward to hear what their new launching soon, loyalty maintenance packages will look like for their existing customers. More...

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Robert Jordan from Vancouver

5 June 2019

The aging pipes in our 72-year-old house can be a bit sullen and recalcitrant at times but the drain pipe from our kitchen sink was something else. Rob had to chisel out the original cap to be able to auger the pipe out thoroughly - but carefully - because those aging pipes are getting thinner by the year. But Rob was extraordinarily careful and thorough and did the best job I could have imagined. My wife and I are profoundly grateful! More...

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Erin in Vancouver

5 June 2019

Our basement was flooding when there was heavy rains. With a few visits and lots of troubleshooting, they were able to figure out we had an external drainage issue. Then Milani sent out Jon and Martin to excavate and assess the situation. They spent two days working on the issue and came up with a solution that was both functional and within the estimate, and so far our basement has stayed dry. These guys were great. Punctual, professional, and did an amazing job. They also went above and beyond taking care with our plants and did not disrupt our garden too much, and I swear it looked better after they were done. Thank you Jon and Martin! More...

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Joanne Veinott from Richmond

5 June 2019

Karan was extremely professional and diligent replacing my hot water tank. He explained everything I required and offered me all available options. He worked non stop and finished the job within 3 hours.
I will be recommending Milani Plumbing to friends, and using them myself in the future.
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Ross in Burnaby

5 June 2019

KaranHe came to our home and did the installation of the kitchen and bathroom sinks.
Karan was very professional. He arrived on time and had all the tools and equipment needed to do the job.
He was very professional and did a terrific job of installing both sinks.
I would highly recommend him.
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Leslie U

4 June 2019

Claude was courteous, knowledgeable, helpful and efficient. He put my mind at rest. Five Star rating. Comes highly recommended.

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Ross H

30 May 2019

Karan G He was very professional and knowledgeable when he came to install a kitchen and bathroom sink for our renovation. He arrived on time and had all the tools and supplies to do the job. He was very efficient and thorough with each of the installations. I would highly recommend him!! More...

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Glenn R

30 May 2019

Karan G. prompt, courteous, professional. Thank you for the quick response.

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Arun & Jayati Singh

30 May 2019

The Best Plumbing company ever. The techs are super good at what they do. The managers are hard working people who are understanding. If you have a problem, they have the solution. More...

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Victoria Cowan

30 May 2019

Mirza, John, and Morgan got the job done efficiently and effectively. Great service!

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Kenn Yuen

30 May 2019

Had Karan G over to fix the bathtub faucet and did a great job within very reasonable time estimates. Very happy with Milani and the team

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Michelle Coute

30 May 2019

Esmaiel H (truck 78) showed up on time at my parents (Brian D) house on Pierard Rd to install a hot water tank on May 2, 2019. He was very professional, explained all charges and left the space in which he was working spotless. Would highly recommend Esmaiel H from Milaini Plumbing for any of your plumbing needs. More...

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amanda harris

30 May 2019

Karan did a very quick and efficient job fixing a pipe for us today. He checked everything thoroughly to ensure the other pipes he turned on we're not leaking. Very pleased with the service we received. More...

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Jeff Alamolhoda

30 May 2019

MILANI Tech arrived earlier than expected and got to work right away. Tech Karan was professional and courteous throughout and went above and beyond to try and solve the issue immediately. Unfortunately it is a very complicated issue and will need follow up. Karan was very clear in the procedures to take and ensured it would be taken care of ASAP. I will be requesting him to follow up given his level of knowledge and professionalism. I would recommend his work to anyone. Thanks! More...

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Brenda Uyeda

30 May 2019

Very impressed with Milani Plumbing. The technician, Karan G was very friendly and provided us with fast and professional service.

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kylec1

30 May 2019

Karan G & Ali came to help with a big reno on a house in north van. There was a lot going on with many workers on site, and the two of them did a great job on the plumbing. Quick and thorough work, and great attitude. Would recommend More...

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Tatiana Stark

30 May 2019

Karan G and Ryan M did a great job repiping the water pipes we had water at the end of the first day though they're not done yet...really good and efficient workers

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Kim Wing

30 May 2019

Karan G. was very professional, efficient, and friendly. We had a slow leak underneath our kitchen sink and it wasn't clear where the leak was coming from. Karan was diligent and checked all the sources, found the leak, and fixed it. I would highly recommend Milani Plumbing and Karan G. More...

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HB CHEN

30 May 2019

Karan G. from Milani Plumbing came to my home at midnight for an emergency call to deal with water leaking from the hot water tank. He arrived in time, and inspected the tank, then explained the water leaking reason in details. He also provided the solution for me. He did awesome job. More...

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Amit Dass

30 May 2019

Karan G from Milani Plumbing was at my residence. He was very professional. He definitely knew his stuff. He work hard and efficiently to install our hot water tank. He assured me if anything was wrong that he would be happy to come back and fix the issue. It’s important for companies to employ employees like Kiran that hold the company in high regard. More...

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Gordon Haid

30 May 2019

Esmaiel H was able to get my very old hot water tank going again quickly and efficiently. I was worried that I would need to have the whole thing replaced, but hot showers are on again!

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Vanessa S

29 May 2019

I had Haman come in and replace my hot water tank today!!! He is very professional, respectful and knowledgeable. He was willing to answer all my questions with the utmost confidence!!! I will be calling back for any other work I may need done in the future!! More...

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Brenda Bourque

29 May 2019

Paul Bennett is an outstanding asset to the Milano company. He is my ‘go to’ person. He is highly efficient and knowledgeable. I have been using Milani for a number of years and have been highly satisfied with the customer service provided. However, I am always very grateful and happy when I can get Paul. I have often waited weeks for him to finish a big job. He is absolutely excellent! More...

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Linda-Cam Winters Vallee

27 May 2019

The response was fast and the service was great. no complaints at all and will be using this company again! thak you for jobs well done!

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Vlada Truhar

24 May 2019

Professional service, technicians very knowledgeable,

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Elwin Mowry

22 May 2019

Very prompt response to replace our leaking toilet. Efficient, professional service. With clear explanation of service provided. Definitely would call again if/when needed. More...

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Cyril Lopez

13 May 2019

Decided on Milani ( have also used them for other minor work) for upgrading to a high efficiency furnace after getting three quotes from comparably reputed dealers and same model. Must admit I was surprised that Milani was the most cost-competitive. Their sales process was smooth and straightforward; the installation was timely and as advised. Morris & Eugene the techs had to resolve the venting route for our townhouse - that was challenging. They got help from Bob, the head man, and in the end the team found the perfect solution. The issues were well explained before hand and executed as explained. Have to wrap up inspection and rebates, but I am happy. It was a competitively priced project delivered professionally on time and within budget ! Great experience. More...

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Darren R

11 May 2019

We had Devon at Milani Plumbing repair a burst pipe in our home. He was very professional, made the repair quickly, and was very helpful.

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Lisa S

7 May 2019

We just had Devon help us with a plugged bathtub...so impressed with his service! Prompt, professional yet friendly and very knowledgeable. He also provided us with different options but was able to rectify our problem quickly and efficiently. We have used Milani several times and have always been very impressed with their customer service...they are the only people we would call or trust. But Devon was exceptional and we would certainly request his help in the future. Thank you for a great experience! More...

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Private User

5 May 2019

Raff and shawn analized problem in quick order. Good friendly service highly recommend thank you for the service it was well worth it good job all around to hoth raff and shawn

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Private User

5 May 2019

Mirza and Miguel did an amazing job. They worked in a safe manner, communicated very well and did a top notch job. They cleaned up our site so well. Well done.

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Seniors in Vancouver

5 May 2019

Awesome Crew, very communicative, understood our needs and were exemplary in ensuring the job was done as quickly, as safely and as understanding of our needs as possible. The day they unhooked our existing sanitary line to the new line they had 4 guys working non-stop from 8:30am to 4pm no breaks whatsoever.... would recommend to anyone More...

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Penny in Burnaby

5 May 2019

Unclogged the backed up sewer line to the house on a Sunday. Showed up on time and performed the work very quickly and explained what caused the problem and how to be proactive in the future. Nice clean up of the messy job too. More...

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Szupan in Burnaby

5 May 2019

Fast and quality water main replacement service thanks to Mirza, Miguel, Shawn and Eugene on May 10, 2019...As a result, we were able to get our water restored quickly....

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Jo-AL D

30 April 2019

Arrived at designated time with all supplies. Replaced HW tank professionally. Great customer service and Esmaiel was fabulous 👍🏻

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Jasko Ajanovic

30 April 2019

Raf was excellent. His attention to detail and quality of work exceeded expectations. Very pleasant to deal with. I highly recommend him as not only will he do the job quickly, but with the highest quality.

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Lukasz Madziag

30 April 2019

The scheduled service call was several hours late, but the customer service and highly skilled technician made up for it. Steven was friendly and professional and got the job done quickly and efficiently. Would definitely go back to Milani if needed. More...

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Dorothy Watts

30 April 2019

We had a leak in our water line and needed service quickly. Milani responded quickly; first with someone to give us an estimate, and within 48 hours, Mirza, Franz and Miguel came and dug up the old line and replaced it. They were efficient, courteous and knowledgeable. I would have no hesitation in recommending Milani for plumbing and related issues. More...

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Brooke Williamson

30 April 2019

Richard from Milani was so amazing! He was on time, polite, prepared, and so informative. He walked me through the process and was able to communicate what he was doing to me in a way that I would understand (and I know NOTHING about plumbing). I will definitely be hiring Milani again. More...

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karyn halpin

30 April 2019

An amazing job. Yumay had so much knowledge and explained everything I needed to know .He was very friendly, courteous, and went above and beyond. Thank you! Will definitely be calling you guys again if I ever need another plumber. More...

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Kevin Mo

30 April 2019

Esmaic and Ramandeep changed the furnace and water tank for me. They did a perfect job. They work till 10pm to make sure my family have heat at night.

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Judy Smith

30 April 2019

Rob K and Raffy came to replace my poly B water lines that ran through the concrete slab under my house. They were here when they said they would be, were cheerful and helpful making an unpleasant experience as good as it could be. They made sure that everything worked and cleaned up everything before they left. They also repaired a couple of other problems saving me another service fee which I much appreciated. No hesitation in recommending Milani. More...

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Maksym Shakhov

30 April 2019

My water main broke in the front yard, i needed done ASAP.Had 3 guys come by for 2 days, got the water running on the first day and finished the next! the Job was not easy, so the price was high, but the final product so clean, everything done very well. If you want it done well and i am sure if i was not happy they would do it, get these guys.ThanksMatt KMiguelMykola More...

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cp vancity

30 April 2019

Raff did an amazing job today for our drainage in our house, we will definitely call him back if need be in the future! We highly recommend Raff at Milani. Thank you so much!!!

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Greg Gates

30 April 2019

Mirza did a great job fixing our blocked sewage pipes in an emergency situation late Sunday night. It was such a relief to have this taken cared of before going to bed. Thanks, Mirza. Five stars for you!

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Robert Testini

30 April 2019

The air conditioning technician was experienced, knowledgable and expedited his visit. Definitely will call again

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Helen Han

30 April 2019

Awesome experience! I strongly recommend Milani, from the booking thru phone to finish. Our technician, Yumay, was extremely thorough, professional, skilled man. He explained every little steps to fix our plumbing problems. Definitely 5 stars! More...

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Al Mehmet

30 April 2019

We had a major sewer back up in our complex. Milani plumbing sent Mirza, Mykola and franz to fix the problem. These 3 guys were great. They figured out what the problem was and did what they had to do to fix the problem. They kept me posted throughout the entire process. I would highly recommend this company More...

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Sandy Hum

30 April 2019

Sukhpreet was really knowledgeable and a nice guy. He was efficient and found a way to get things done. Thanks Milani Plumbing & Sukhpreet! It's guys like Sukhpreet that give Milani a good reputation. More...

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Gary Holme

30 April 2019

Ali did an excellent job and was very knowledgeable and gave great advice

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Zoe Towle

30 April 2019

Great service! I’ve been using Milani for decades and will continue to do so.

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Melissa McKinnon

30 April 2019

I cannot say enough about the excellent service provided by Kenny. After a long day of work he was called to our house at 6pm on the Thursday before a long weekend. 5 other plumbers had tried unsuccessfully to unclog our kitchen drain. With exceptional patience and dedication, Kenny worked on the drain till 11:30pm and fixed our problem. We are very appreciative of Kenny’s hard work. I will be sure to have Kenny back should we have any future plumbing issues. More...

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Steve Tedder

30 April 2019

Arrived on time. Friendly and efficient. Volunteered to adjust some settings to reduce fan noise. We'll see if it makes a difference.

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Paul Sedra

30 April 2019

Karan replaced my hot water tank this morning, and I was very pleased with the work. He was on time, professional, and very helpful in explaining the work and charges. All in all, I was very satisfied.

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Jason Gallagher

30 April 2019

Verified everything we needed to know and arrived promptly!

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June Qiu

30 April 2019

The technician is perfect, find and fix the problem of my furnace quickly and professionally. I’m satisfied with the service of MILANI.

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Henry Boy

30 April 2019

Kenny was knowledgeable and helpful in explaining the problem and solution to me. He was also efficient and that helped to keep costs down.

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judith powell

30 April 2019

Ali was cheerful and knowledgeable, and it was good to get service the day I called. But it was disappointing to have to pay for parts and labour on an expensive furnace that was less than two years old.Mark Powell

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Juanita Clark

30 April 2019

Derek of Milani did a terrific job of updating the shutoffs of my stacked washer and dryer. I had procrastinated, for some time, in having it done as I knew it would be a big job as my ensuite laundry is crammed into a small space and i also knew it would involve coordinating a partial building shut-off. Derek (and his team) were extremely friendly, knowledgeable, efficient, listened to and accommodated any of my concerns. They also were extremely respectful of my place; left it so clean you would never know anything had occurred. Derek was also very patient and made time to answer any questions. I wouldn't hesitate to use Milani in the future and strongly recommend. Very professional, skilled and reliable. Juanita (Nvan) More...

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Peter Chomakoff

30 April 2019

Thank you Raff for resolving the leak problem. Highly recommend.

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sandeep manak

30 April 2019

Sandro did an amazing job. Highly recommend you request his services as a plumber of choice from Milani. Our problem was that we have a fancy free-standing tub with a water supply that comes from a couple of columns from the floor. The plumber from the rough-in did a terrible job. That guy was not Milani. Soon after we started using the tub, we had leaks in our brand new house. DISASTER! We had Milani send a plumber in and the diagnosis was to cut the drywall and find the leak. That was gonna be an expensive and messy job so we stopped using the tub for a year out of frustration. Then one day after getting fed up with a $3k malfunctioning leaky tub doing nothing I called Milani again to deal with it. THis time they sent Sandro. He figured out that the leak was not in the floor. No drywall cutting. Amazing! He figured it was with the column water installation and he also figured out a permanent fix that required drilling into the tile. He recommended to me where to get the gear which was very clean looking from Hillcrest on Main. He did the install and the tile was drilled cleanly with no cracks. Excellent work. Sandro is smart and puts the interests of the homeowner first. Those are great qualities to have ! More...

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Connie Game

30 April 2019

Pleasant, respectful and professional service. I booked this service to install a low flow toilet and to fix bathroom and kitchen leaks. I’m thankful for the work. I totally underestimated the time to fix everything and wish I would have asked for a quote. It cost much more than I expected but I guess peace of mind is priceless. No more annoying leaky drains More...

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bare nekid

30 April 2019

Waterline replacement... done April 10 2019. Estimate (Ali) on Tuesday the 9th.. Work began 9 Am next morning. Instant attention... Nice. Work by Mirza O, Franz P, Miguel M, was quick , competent and Very courteous. Good work guys... thank you. More...

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Joe Lam

30 April 2019

Good job, professionally done.

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Jack van dyck

30 April 2019

Omid was very knowledgeable polite and efficient.

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Curtis Lehmphul

30 April 2019

Great service thank you

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Scott Handyside

30 April 2019

Derek came out to give me a quote on replacing my water main line due to an apparent leak. He went above an beyond by explaining what the potential problems could be and conducting a static pressure test to determine the leak was not coming from my property but the city’s side. Thanks Derek. You have my business when I need a plumber. More...

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Nelly Ho

30 April 2019

I received from Raff His service is very good. He examined and investigated thoroughly and explained things well. I was very satisfied with his service

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pan.oe5

30 April 2019

Thanks for the information Derek. Very thorough, insightful and covers all angles. Those are what the clients wants to know.

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John Botelho

30 April 2019

Wes was great! Personable, professional and hard working. We had a blocked drain, in an old house, and Wes tried several solutions until he found the right one which got the job done. He was determined to fix the problem and did it the whole time with a joke and a smile. I highly recommend Wes of Milani Plumbing.....thanks Wes! More...

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lorren grant

30 April 2019

I was very pleased with the prompt, professional, and personable service provided by the technician, Wes Evaniski of Milanii Plumbing, Drainage & Heating when he attended an emergency plumbing issue at my home this week.

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Ronald S

16 April 2019

Really friendly group of people there and oh boy do they know their stuff! The gentelman that they sent over to my house was a total whiz and fixed my heating device with his fancy gizmo. Thanks for all the hard work, you are a life saver! Life long customer here, I always reccomend you lot. More...

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Al Y

9 April 2019

Just had a hot water tank re&re'd by Mark from Milani. First rate experience. On time, on budget, done with a smile. Highly recommended.

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Dakota in Toronto

5 April 2019

Devon came in and got right to work, he made sure to get the job done efficiently while taking the time to make sure everything was done right. He was very friendly and informative! More...

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Private User

5 April 2019

Just had a water tank replaced by Mark from Milani in North Van. When I made the appointment, the lady on the phone explained the billing expectation and possibilities very well. No surprises. He arrived on time this morning after a heads up call from their office. Amiable, cheery guy to do business with. The removal/installation was done in a timely manner and the resulting job was a marked improvement over the existing installation. A very tidy work, on budget, on time. Very happy and will use them again. More...

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Kate in Toronto

5 April 2019

Weston was personable, friendly & polite. He tackled the job & had the blockage resolved well within an hour. He gave me advice on my 67 year old plumbing when asked which is appreciated. I felt comfortable in his presence & will request him again should the situation arise. More...

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Marisol in Burnaby

5 April 2019

I called Milani for a leaking water main. From start to finish, the staff demonstrated professionalism and expertise. Their sales rep (Claude) was able to immediately understand our unique crisis. He explained very clearly what was needed and how the work would be done.
I was also impressed by the crew (Mirza, Matt, and Omar). Undaunted by our ancient pipelines and stubborn terrain, they worked hard all day and were determined to get it done as promised. Thank you's and kudos aplenty
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Private User

5 April 2019

First plumber fixed clog in bathroom sink. Later I discovered the pipe was now leaking and there was water under the sink. This was as a result of the first visit as it was not leaking before the plumber came to work on the clog. I phoned Milani and they happily sent out another plumber to fix the dripping pipe. There was no charge for this call back. Milani does guarantee their work. More...

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Paul Shearon

30 March 2019

Milani replaced my fifteen years old boiler with a wall mounted high efficiency boiler this week. They also replaced my five years old gas hot water tank with an indirect heated water tank connected to my now boiler. The installation team spent three full days to removed the old installation and installed the new boiler and hot water tank. Diego, the lead installer did an excellent job in dismantled the old units and installed the setup. In observing Diego’s work progress, I noticed he planned every work step clearly ahead with precision execution. It is rare to encounter this type of installer nowadays.I highly recommend to engage Milani for your heating needs. More...

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Kyle Grant

30 March 2019

When the hot water went out in the 64 unit condo building I call home, and it's below freezing out, I was blown away by Milani. We've contracted them to do our maintenance since the building was handed over to the owners, and have been pleased to date, but I never expected the service we received (and still are receiving). As a volunteer, it's distressing when residents are calling off the hook to figure out what was going on. As you'll read below, these guys gave us answers and a solution faster than we expected.Within an hour of us calling, on a Sunday, they had someone on site diagnosing what was going on, and managed to restore partial hot water to the building. The next day we found ourselves dealing with a team of knowledgeable experts, who were available day or night, to figure out what had happened (it's turned out to be a builder issue). Paul B, Mirza O, Derek L, and Matt K were here dealing with constantly restoring hot water service to our building while we worked out how to get it all fixed. Anybody who's ever dealt with a condo boiler system, knows it takes time to fix. These particular models installed by the builder required sending people to West Van to get parts. Within a week, we had two new boilers, and a personal contact by Alex Milani to assure us that he was personally involved with the process involved in dealing with the Warranty.I'll always recommend these guys both professionally to clients and personally to my friends and family. I can't thank this team enough for their responsiveness, professionalism, and how quickly we resolved this. More...

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Justin Cheung

30 March 2019

Rob H from Milani arrived on time, found the source of the problem right away, corrected the problem, and offered great advice to prevent future occurrences of the problem. I would definitely hire Milani again if I have plumbing issues in the future. More...

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Art Kanzaki

30 March 2019

Wes arrived as planned. Conducted work in a prompt and professional manner. I am satisfied with the work.

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Robbert Doornberg

30 March 2019

A quick repair but had to wait for the part. He had no way of knowing what fixture I had, in Steve’s defense. I liked being informed when they were coming by phone and text. Good work Steve and I’m a happy Milani guy. More...

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Don Dupuis

30 March 2019

Omid was crazy knowledgeable and helpful.

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Tania Akehurst

30 March 2019

Mattia and Desmond did a wonderful job. Mattia was quick with the service, and extremely knowledgeable and pleasant.Desmond, went above and beyond to deal with issues with the office and ensure that all mistakes were corrected to maintain a high level of service.Unfortunately, the office made mistake after mistake. Not writing complete notes about the services required, and therefore not preparing staff correctly. I appreciate the effort Desmond and Mattia put in to rectify the mistakes made by the office. And I hope that they are better supported by their team in the future. More...

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Joshua G

30 March 2019

Arman did a great job. He addressed the main issue of the service request and flagged other issues that could have been costly down the road. Very pleased.

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Nola Brown

30 March 2019

Rob was extremely professional and explained every step of the process very well. He gave me great recommendations and several options that I could pursue.

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Hal Westra

30 March 2019

A thoroughly professional job was done installing the cooling system.

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WENDY LEE

30 March 2019

There was a tiny gas leak and the technician found it.Luckily I did not have to pay for the visit as the warranty still applied.

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Irritable Doge

30 March 2019

I think Raff is A excellent excellent mechanic he come to my trailer it’s been plugged up forever and always people are whining and complaining of the stink he comes and then it right away and I think he is a great mechanic he’s got a great personality I highly recommend

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Thor Moorenhaut

30 March 2019

Raff is the man ...... very polite and did a great job. Looked after my 92 year old father. Keep up the great work.

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Mavis Hamilton

30 March 2019

We called Milani Plumbing when our exterior tap failed after a cold spell. The techician Sukhpreet, was very polite and prompt with identifying the problem. He also came prepared and the new tap was in place in no time at all. It was 5 ⭐️ Service all the way. More...

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Horst Maurer

30 March 2019

We are extremely happy with the exceptional work completed by TJ, John L, and Joseph from Milani Plumbing! They exceeded our expectations! We will definitely call them again and recommend them to our family and friends! More...

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Elizabeth Bion

30 March 2019

Excellent service- fast, friendly and efficient! Xx

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yunlong Li

30 March 2019

very professional service and technican is very knowledgeable.

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Nathan Neto

20 March 2019

As a 2019 Top Choice Award Winner, they have proven their dedication to their city by consistently providing excellence through their services. 5 stars!

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Dyvine Silvestre

19 March 2019

They won the 2019 Top Choice Award for their excellence in the pursuit of top customer satisfaction and that equals to hundreds of great customer reviews! Thank you for sharing your passion with your beautiful city! More...

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Tracey D

15 March 2019

Milani plumbing is responsive, always calls with time estimates, and their staff are professional and knowledgable. Derek Love was our most recent plumber - he was clean, efficient, explained what the problems were, and completed the repair quickly. I have been using Milani for years and have always had good experiences. More...

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Judy M

9 March 2019

Called Milani after 2 other plumbers were a no show. Milani sent Arman to repair 2 plumbing issues we had. He explained what had to be done and proceeded to fix our problems. Arman was friendly and knowledgeable. We would not hesitate to use Arman or Milani plumbing again. Many thanks More...

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Private User

5 March 2019

I had a clogged kitchen sink for days. I brought in a plumber from a different company but couldn't fix it. Thankfully Milani and specifically Ryan was able to help, thank you!

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Private User

5 March 2019

Richard did a great job fixing a leak in my shower and replaying toilet wax seal in my bathroom. He was to the point and precise and explained what he was doing.

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he in Burnaby

5 March 2019

I was very disappointed that Milani sent Sandra for my service. My building manager suggested Peter or Patrick. I also requested many times and even willing to be delayed.However, Sandra changed my mind, he provided a good service and professional skill. Even more, he checked my sink faucet.

Please send my deep appreciations to him. I will tell my manager and neighbor, Sandra is good too!!! Great job Sandra!!!
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Private User

5 March 2019

These guys are prompt and efficient in their work, which we really appreciated. Our new tankless hotwater system is a treat to use, takes up way leas space and is an eco friendly solution to our old system.

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Lisa U

3 March 2019

Milani installed a new boiler in my family's home in South Surrey. I was very pleased with the technicians professional demeanour, and he was helpful in answering all of our little questions. I would recommend this service.

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C.J. Volney

28 February 2019

Good place to get a water heater replaced.

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Susan Viccars

28 February 2019

Milani replaced an aging furnace during a cold snap. We had just moved into the house and the furnace died. The problems were diagnosed and they came back the next day to install a new furnace. A big note of thanks to Jag (technician who came the first day), Eshmail (installer technician) and his helper Mirza. While they were at the house my 4 year old grand daughter locked herself in a bedroom Mirza figured out how to get her out through a window. Big relief for Mom and Nana! We now have a nice warm house and a high efficiency furnace. More...

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Ruel Rafada

23 February 2019

We are having a problem with our kitchen sink. Mr. Winston K. fixed the problem in just an hour or so. Very efficient and effective. He was very professional, has a good customer service, nice, and clean. I think that all the technicians carry with them the good name of this company, and also the company takes good care of their staff. This is beneficial to their clients like me. I highly recommend Milani. I can give them more than 5 stars if it is possible. More...

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Don K

16 February 2019

My Mother hired this company and they did a really good job fir her, nice company.

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Sarah G

9 February 2019

I was very impressed with their overall customer service - I got a reply right away when I requested a service call through their website and got the same high quality communication and service all the way through until the job was completed. Devon was professional, friendly and knowledgeable. I also appreciated that weekend appointments were available, made the process much less stressful. More...

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Beverly Ohler

8 February 2019

No matter the problem, Milani always comes through.

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Carol K

7 February 2019

One of a kind company. These guys really went above and beyond helping me solve my in-home issue. Can't thank the entire team enough for all the hard work, both the inside staff and the technician who assisted me were superb. I knew this was a reliable company but my expectations were still blown away. More...

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Northvanguy in North Vancouver

5 February 2019

Devon R. cleared a somewhat challenging shower drain blockage for us. He was both friendly and professional and fixed the problem quickly. We will not hesitate to call him again. More...

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Private User

5 February 2019

We had a drainage issue in our laundry room and required some augering. A Milani technician was sent to our house and after an hour, left without really fixing the problem. The next day when the drainage issue continued, I called Milani to complain, and they immediately made steps to rectify the situation. They made a new appointment for me, sending a different technician, Devon, who remedied the issue for us, at no extra charge. Devon was friendly, very thorough and explained everything to us, and by the time he left, our gurgling issue was no longer. Thanks Devon! More...

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John Davis in Vancouver

5 February 2019

Morgan, Miguel and Amerjit installed a new drainage system for me. They did an outstanding job, starting and finishing on time. They worked very hard every day, they brought intelligence to the job, and they worked as a TEAM at all times. They left the site tidy at the end of each day and washed everything down before they left. These 3 men are true professionals and have set the bar much higher than I thought possible. They have outdone all of my expectations. I will certainly recommend Milani Plumbing to all my friends. More...

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C.J. in Vancouver, BC

5 February 2019

Good install. The guys were on time, finished fast, didn't leave a mess. Quality products and install at a fair price. I would recommend to family and friends. Thanks Milani!

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john in Richmond

5 February 2019

early in week we had discovered a leak under kitchen sink
Ryan was on time per original set up
very pleasant, competent, thorough
small job but did outstanding work
would use both Milani and Ryan again
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BCD in Richmond

5 February 2019

Ryan attended and installed a new Garburator after the old one failed. Contact at Milani was professional and helpful resulting in Ryan arriving this morning. He was courteous, pleasant and very professional adding ways to better look after the unit to achieve a longer service life. Most satisfied with the Company and all of their staff contact points. More...

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Gord in Toronto

5 February 2019

Nigel was very professional and a nice person to deal with. Milani sent him out within 4 hours of my phone call. While not an emergency it was nice for the family to final have a shower and some hot water. Thanks Gord

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Andersons in North Vancouver

5 February 2019

We discovered a broken sewar line during the Christmas Holidays 2018 and after we found out it wasn't part of the city's sewar lines and it wasn't covered by our insurance, we called Milani. They came in the dark to take a look and then came back the next day and started work. The repair was extensive and I want to give a big thanks to the Milani guys who worked on it and those that completed the work yesterday and today- Mirza, Arman, Brennan ! It was hard work and we are impressed with the quality work you did and appreciated how clean you left everything and your added touch in using more gravel to fill the massive hole so that my husband would have an easier time pouring the concrete to cover the hole. Thank you Milani and staff~! More...

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Michelle Thomas Marshall

1 February 2019

Milani is a very professional ran business, the crew that installed the equipment did a GREAT JOB and Omide was VERY informative as how the equipment operated and what was required to do as the home owner, and last but not least the young LADY that answers the phone in the evening she was very professional

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April Fahlen

31 January 2019

Great customer service. Worked hard and efficiently.

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Susan Winsor

19 January 2019

Exceptional service and very professional. Devon was very personable and was committed to solving our plumbing problems and ensured we were completely satisfied with the work completed. Any future plumbing issues will be met with a call to Milani Plumbing. Thanks for the great service, Devon! More...

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Sharla Van Ewyk

10 January 2019

Our Technician Morris M. was outstanding. He went that extra mile to make sure that we had heating during our cold spell. I would be glad to recommend Milani Heating Co. to anyone. Thanks Morris!

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Lily Chin

9 January 2019

Professional, and they have a large pool of technicians which can accommodate last-minute requests. I had to suddenly move up my appointments and they were still able to service me. Very prompt and helpful. Definitely would use them again! More...

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Turbo65 in Maple Ridge

5 January 2019

Great service we received from Mirza . He was prompt and super effective. Very helpful and was an unexpected treat to meet him. Thanks Mirza , it was above and beyond. Exceptional customer service from this fine gentleman. More...

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WillM in Burnaby

5 January 2019

Dave from customer service was patient and efficient in helping our family schedule an appointment with a toilet change right after the Christmas holidays. Very transparent in fee disclosure. Mike P. (Plumber), Truck 91, arrived onsite in a timely manner after being notified by Milani Plumbing. Mike was in and out in an hour, had blue booties on to cover his tracks, and disposed our old toilet for a nominal fee. Mike was friendly and knowledgeable. More...

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Chris Kennedy in Burnaby

5 January 2019

Renovating our bathroom myself, ran into a roadblock with our bathtub drain that brought our project to a halt. Phoned up Milani and they sent over Mike (Truck 91) and it was great - right away, he knew what we needed and got it ordered in for us. Came back the next day, installed it, and now our renos can keep going!
Mike was super friendly and helpful, very knowledgeable and understanding and I’d definitely have him come back for my next call!
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Lea in Surrey

5 January 2019

We had water coming into our basement. Rob H and Kenny from Milani Plumbing spent a rainy day diagnosing the source. Peace of mind that our drainage tiles are in good shape. Thanks to Milani Plumbing we have dealt with the pesky downspout water source. Thanks guys! More...

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James in North Vancouver

5 January 2019

Took 24 hours to arrive on site which was great.
Morris the Technician was very thorough and diligent. He was able to explain a couple of potential trouble shooting problems. We aligned then he executed. Morris was very professional and did a great job. I would recommend his work to any family or friends. JT More...

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Warren in Burnaby

5 January 2019

Clean efficient and helpful.
Suggested does and don't s
Pleasant to work with.
Will call Milani again when I have another plumbing problem.
Dispatch perssonnel always pleasant and helpful.
Come back again you do good work.
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Private User

5 January 2019

I had water leakage into the basement for which blocked perimeter drainage could have been the problem although there are potentially many other causes. For some reason, the Milani dispatcher I spoke with ordered an initial drain flush prior to anyone doing a camera check to see if there was blockage in the drains. Fortunately, before coming to my house, the technician, Rob H. cancelled the dispatcher’s flush order and saved me an unnecessary bill since Rob’s camera check showed that there was no drain blockage. As it turned out, the problem was with the sump valve. Rob H. was courteous and knowledgeable. He went about thoughtfully diagnosing the source of the leakage and fully advised me of his findings. I was satisfied that he was keeping in mind my best interests rather than simply offering up expensive, possibly unnecessary solutions. He also provided me with useful overall recommendations regarding drainage and water issues. More...

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Gordon W

2 January 2019

Excellent service by Jais, work done efficiently and right away, recommended!

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Brian J

30 December 2018

The first guy didn't fix our toilets and broke a plastic part inside shower head faucet handle. I contacted Milani over the weekend. Their General Manager Lawrence got back to me and sent another technician George to my house on Tuesday. George is very professional,polite and helpful. He fixed the toilet, even fixed the faucet that the first technician didn't replace it right. I didn't expect that he would fix the faucet because I didn't bring it up when I talked to Lawrence. I am satisfied with Milani's service. They do care about their customers. More...

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Charlie Charm

30 December 2018

These guys are amazing! It’s always tough and scary finding a trades person that is professional and knows what they are doing. With consistently Milani has exceeded my high expectations every time they have come out to do a job for me. Well done. More...

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Gaetano Scamacca

26 December 2018

Very happy with the outcome Jais was very capable and friendly .Solved the problem and worked very hard in a some crowded corner. Will use again in the future.

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Brian Smith