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Midtown Animal Clinic of Ocala

Ocala, Florida

(198)
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5/5

198 customer reviews

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21 January 2023

Horrible place to send any pet, The very minute they screw up they will kick you out our in my case refuse to see my dogs, after many yrs. We will be sending all our friends elsewhere, Any place would be better, To worried about herself than anyone or any animal, Dr. North should be ashamed of herself. More...

27 May 2021

I have been taking my dogs to Dr. Emily for 5 years. Dr. Emily was held in high regards andI recommended everyone go to her. Sadly, with COVID my experience is less than acceptable. Here are the separate scenarios that occurred as to why my family and myself are not going back to this clinic: (TLDR at the end)

In an emergency after my dog ate some onion sauce, they were able to fit me in quickly with Dr. Laura, I was very appreciative of this. She felt the need to lecture me on “letting” my dog get into onions, despite me saying I am aware of the issues since I am a veterinary student. I did the right thing for bringing my dog in immediately, yet she felt the need to make me feel worse about the situation when I only wanted to know he was okay. He was okay, had fluids and had no problems while monitored for the day and on the bloodwork. Subpar customer service on her part.

When I was out of town for two days, the same dog had bloody diarrhea. My dad took him in to the vet, again on short notice they were able to fit him in which was great on their part. My dad was unsure where the blood came from (vomit/coughing/feces), but I told him it looked like poop over a picture but to be sure bring a sample to the vet, I also didn’t think he would have anything left in him if it was diarrhea. My dad offered a sample of the bloody stool to the technician that collected the dog. Unfortunately, the technician that collected my dog said they didn’t need the sample, and Scrappy did not have enough present in him for a sample at the clinic. I feel like this is poor training of staff. A fresh sample should always be preferred rather than causing discomfort and possible pain in an animal. I received medical records and no mention of the bloody diarrhea was present and it only talks about vomit. When the technician called for a recheck, they only asked about vomiting and when I corrected them and asked why the sample wasn’t taken they didn’t know and no notes were made concerning that.

Then my other dog needed medical records that they did not have. When asked for his medical records the first time, they only sent half of it. Then when I called back asking why they don’t have record of any of his vaccines or even his neuter he had there and why the rabies vaccine was only a one year, the receptionist hung up on me. I am confused why a veterinarian will allow the purchase of heartworm preventatives without doing any exams or heartworm tests for two years, because there is no record of those being done yet they approved purchase of the heartworm preventatives yearly through this vet. If a dog has heartworms and takes the preventatives, it can be deadly for the animal. As someone that cares for the wellbeing of their animals dearly, this is concerning.

TLDR: veterinarian lectures clients after an accident when the owner brings them in for an emergency visit, dismisses clients when they are being proactive in offering crucial diagnostic samples, rude receptionist that hangs up on you after they made a mistake, concerning veterinary practicing with medication dispersement.

I would keep all receipts you get from this company for proof of treatments, ask for frequent medical records to confirm they are updating it, and to double check medications yourself via research or by another veterinarian to ensure proper treatment for your animals.
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28 December 2019

Very nice to deal with and caring

Reviewed on Google Maps

22 December 2019

This is the best vet in town if you want the most caring vet and staff look no further Dr. Emily North is the vet for you and your fur- kids and they have a drive up window for your pets meds just an all around awesome place.

Reviewed on Google Maps

22 December 2019

I love these people for my dogs

Reviewed on Google Maps

22 December 2019

This place is the bomb

Reviewed on Google Maps

15 December 2019

Our 9 week old lab puppies had developed a bad cough and needed immediate attention. We called Midtown and they fitted us in, as new patients, the next day. She and her staff are professional and compassionate to us and our pets. Dr. North treated our puppies who are now healthy and thriving. She performed their neuter and spay and both puppies are doing great. Having seen numerous vets in Ocala, Dr. North is, by far, the best vet in this town. Dr. North and her staff care about you and your pets. I cannot recommend Dr. North and all of the staff at Midtown Animal Clinic enough. More...

Reviewed on Google Maps

15 December 2019

care of them

Reviewed on Google Maps

15 December 2019

Dr is so gentle with my baby!

Reviewed on Google Maps

8 December 2019

Dr Emily is fantastic! Staff is super!

Reviewed on Google Maps

8 December 2019

I really like this place they always have all my dog's needs

Reviewed on Google Maps

28 November 2019

Midtown Animal Clinic was GREAT. Dr. Emily was so personable and her staff was very friendly. I am so thrilled I was referred to her and this wonderful clinic. Thank you Dr. Emily and staff for such an awesome experience for my fur babies and myself!! Go check this place out, you will not be disappointed. More...

Reviewed on Google Maps

24 November 2019

Best vet ever...she is so kind and caring as is all the staff

Reviewed on Google Maps

7 November 2019

Awesome place to take wonderful care of your fur babies.

Reviewed on Google Maps

28 October 2019

Best most caring stuff ever.i unfortunately had to put my lab d ok in after her giving me 21 years of her wonderful life.theses guys were amazing . They went above and beyond what normal vets do.They made me and my family feel like we were the only clients they had .they let me stay an extra 15 minutes so I could try to compose myself after my precious ZOEY went onto the lord's kingdom. More...

Reviewed on Google Maps

28 October 2019

GREAT

Reviewed on Google Maps

28 October 2019

Very caring and knowledgeable.

Reviewed on Google Maps

15 September 2019

The vet is fabulous!!

Reviewed on Google Maps

8 September 2019

Emily North and her staff at Midtown Animal Clinic is the friendliest, caring and understanding Pet Clinic I have ever been to. Don't trust your fur babies with anyone but the best! More...

Reviewed on Google Maps

23 August 2019

Best place ever for your pets! Dr. Emily and her staff are amazing! Our 120 pound Cane Corso does not trust anyone else! Highly recommended

Reviewed on Google Maps

9 August 2019

Dr Emily is awesome

Reviewed on Google Maps

30 July 2019

Very caring. Reasonable prices

Reviewed on Google Maps

30 July 2019

Dr. Emily is extremely caring of her patients and doesnt do anything that would put your pet in danger. Best vet ever!

Reviewed on Google Maps

30 July 2019

Awesome vet and great prices!

Reviewed on Google Maps

30 July 2019

Dr. North knows her stuff. She and her staff took great care of our pup.

Reviewed on Google Maps

30 June 2019

They do such good work and our dogs love them

Reviewed on Google Maps

30 June 2019

I adore Dr. North and the staff at this clinic. It is small and personal but very professional. I have a special needs kitty and they are wonderful about offering me affordable solutions when she gets sick, based on my budgetary allowances that month. So kind, helpful, honest and compassionate. More...

Reviewed on Google Maps

30 June 2019

Our Buddy had a small lump. Then it rapidly became very large. A friend recommended Dr Emily North. I called for an appointment and they took us the next day. Buddy was treated and is on the mend. It was a scary time for my husband and I but Dr Emily and her entire staff are wonderful. They are knowledge and caring. And very compassionate. More...

Reviewed on Google Maps

30 June 2019

Mid Town animal clinic is the best ace to take your fur babies their prices are affordable and they're very gentle with the animals

Reviewed on Google Maps

30 June 2019

Great place

Reviewed on Google Maps

30 June 2019

The veterinarian is very caring for my animals as well as everyone else's. They are very professional and kind and courteous. I will always return.

Reviewed on Google Maps

30 June 2019

Great

Reviewed on Google Maps

30 June 2019

Doctor Emily saved jj

Reviewed on Google Maps

30 May 2019

Great place

Reviewed on Google Maps

30 May 2019

Dr. Emily and her staff are great. If you are looking for a veterinarian that knows what she's doing and really cares for your pet this is the place.

Reviewed on Google Maps

30 April 2019

Kind, caring, and affordable.

Reviewed on Google Maps

30 April 2019

Always reliable and caring

Reviewed on Google Maps

30 April 2019

Dr Emily is the best n all the people there are great

Reviewed on Google Maps

30 April 2019

Dr emily is great !

Reviewed on Google Maps

30 April 2019

Nice Vet

Reviewed on Google Maps

30 April 2019

Excellent staff, short wait.

Reviewed on Google Maps

30 March 2019

Staff was very gentle with my pet. First visit was free.

Reviewed on Google Maps

30 March 2019

The best people

Reviewed on Google Maps

30 March 2019

Everyone there is very nice and make you feel like family, especially be Pam

Reviewed on Google Maps

27 March 2019

My daughters chihuahua , jack Russell cross was in my care yesterday. I let her and the other two dogs out for just a minute and Scarlet got hit by a 4 foot rattlesnake. My daughters were in Saint Augustine , They contacted Midtown veterinarian, told them what happened and when we got there she was whisked back and treatment started immediately. We are so grateful that this dog is still alive today. Thank you Dr. Emily north and staff More...

Reviewed on Facebook

27 March 2019

Thank you so much to Dr.Emily and her wonderful staff for helping us get through a very hard time today with our sweet girl, Midget. Your care & thoughtfulness was greatly appreciated. More...

Reviewed on Facebook

27 March 2019

She’s the best in town! And although we’ve had to wait some days because she’s busy it’s always been worth it! Thanks for everything Dr Emily �

Reviewed on Facebook

27 March 2019

My puppy already came here for her visits. But was hit by a car yesterday, and they took her in right away. Dr. Emily sat with me and explained everything, and showed me. You could not ask for a better vet. And she also asked me to call with a follow up in am. My poor baby has heart on her heart, but is on antibiotics amd pain meds. I'm sure for her follow up she will be more then happy to go back to the place who made her better again. Love this place would recommend to anyone. Thanks you Dr. Emily for caring about my sandy... She is not just me and my husband's baby she has 5 kids who adore her. More...

Reviewed on Facebook

27 March 2019

I would highly recommend Midtown Animal Clinic. Dr. Emily is fantastic. I moved up to the Ocala area about 5 years ago and have finally found a vet I can trust. I have been to few that I just didn't feel confident about so I would drive an hour and half to my old vet. I am so happy I found her. More...

Reviewed on Facebook

27 March 2019

Dr and staff awesome,
Animals always calm, happy being treated there.
Super friendly

Reviewed on Facebook