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Michelle’s Music

Dunstable, Central Bedfordshire

(39)
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5/5

39 customer reviews

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20 December 2019

Just purchased a beautiful Yamaha digital piano from Octave. It was an easy and an enjoyable experience, which is what you expect especially when it is a big purchase and you are spending a lot of money. Octave stock the most popular models in the Yamaha digital piano range, Russell spent time talking me through the different models in the store and once I had decided on the exact model I was after then we talked about the different finishes available to me. Octave offer a complete service when buying a piano so once I had made my decision then everything was left up to Octave to sort out. Octave delivered the piano, at a time which suited me so I did not have to wait in all day for a massive box to turn up and then would not have a clue what to do with it. The box is massive so good luck trying to get it through your front door, no chance! Russell unboxed the piano, assembled, installed and tested the piano (saved me wasting an evening trying to figure out how it goes together, no chance) - they even take all the packaging away (by the way there is loads of it, saved me a trip to the recycling centre) all I had to do was sit back and wait until the piano was ready for me to play. It is a joy to play and I am completely happy with everything. Why anyone would consider buying something like this over the internet baffles me - why waste loads of time and energy when a complete service is on offer from Octave Music. Yes ok, I might of paid a few pound more but for the service I received it was worth every penny plus I am supporting a local shop in my home town which means that I can pop in to buy loads of new music which I will be able to play on my new piano! Everyone wins!! Thank you Octave More...

Reviewed on Google Maps

6 December 2019

Went to look at guitars last month, I haven't been playing the last few days and wanted to get into it again. I went in kind of unsure what I want, they talked me through all the different options, gave me great explanations on the difference between guitars and let me try them as well. There was no pressure either, they gave me plenty of time to think. All in all great experience, and I'm really enjoying the guitar I got! More...

Reviewed on Google Maps

24 November 2019

Purchased new Yamaha electro acoustic guitar from Octave music. Found the staff to be very helpful and very knowledgeable not only about what I purchased but also about my other guitars I own. I would highly recommend you give Octave a go before going further afield. Glad I did thanks Russell and Grant at Octave. Cheers Chris Smith. More...

Reviewed on Google Maps

23 November 2019

Brilliant help in the shop with piano purchase, delivered and assembled as agreed with fantastic service. would highly recommend.

Reviewed on Google Maps

21 October 2019

Well stocked music shop. Knowledgeable, helpful and friendly people.

Reviewed on Google Maps

7 October 2019

Helpful, friendly and a violin was obtained

Reviewed on Google Maps

7 October 2019

very knowledgeable staff with good friendly advice and reasonable prices and I am sure their after sale help and advice will be very valuable in the future. Looking forward to getting started with the new guitar purchase :-) More...

Reviewed on Google Maps

26 September 2019

Fantastic music shop, professional and pasionate staff, capable of providing all requirements from beginner to professional, numerous instruments in stock along with accessories and stock available for next day delivery. Thank you to all staff at the shop. More...

Reviewed on Google Maps

21 September 2019

Really nice and helpful staff and there were lots of instrument choices :)

Reviewed on Google Maps

14 September 2019

My first visit.Very good customer experience and service.Good to have a good local music shop and not too far to travel.

Reviewed on Google Maps

1 August 2019

Very helpful owner. Happily spent time giving me advice when all i was buying was budget guitar strings.

Reviewed on Google Maps

1 August 2019

A friendly, helpful and honest service, we left feeling very happy. Would recommend for all your musical requirements.

Reviewed on Google Maps

29 July 2019

I love this shop. If you need an instrument or lessons, support your local highstreet and buy from Octave Music. You'll get really friendly, knowledgeable advice in a non-pushy way. Really nice guys to deal with; thank you Russel More...

Reviewed on Google Maps

29 June 2019

Got a guitar previously and got a ukulele today, both amazing and great service, very pleased, thank you!!

Reviewed on Google Maps

29 June 2019

I had an amazing experience with this shop buying my violin they were very helpful and friendly and even when I got into some trouble with it they didn’t hesitate to help me out . .. amazing quality of instruments highly recommended More...

Reviewed on Google Maps

25 May 2019

Today I have an amazing experience at Octave Music Dunstable. My violin string has been broken and I need help so I saw Music instrument shop and I thought they will help me. And they did very quickly and efficiently and I am so happy that I can continue my practice. Also Russell (I hope I spelled it right) gave me important information about teachers who can help me to improve my skills. I recommend to everyone who wants to play any kind instrument and make your dream come true More...

Reviewed on Google Maps

14 May 2019

Excellent store run by very nice people. My daughter was bought a guitar from here Saturday 4th May, unfortunately something broke on it the following day. I took it in and they were more than happy to fix it and were very apologetic. First class service!!! More...

Reviewed on Google Maps

14 May 2019

I have purchased three Yamaha Pianos from Octave Music, in Dunstable, over a period of 11 years, each being an upgrade. During that time I have returned to the shop many times to buy various items associated with Music, including sheet music and Music books, and I have always found the staff to be most helpful and their service excellent. If I ever decide to upgrade my instrument again, there is no doubt that it will come from Octave Music. More...

Reviewed on Google Maps

7 May 2019

Octave is amazing. My son has been having guitar lessons here after a bad experience elsewhere and he has learnt so much. Grant is patient and very knowledgeable .We went in recently to buy a full size guitar, Grant was so helpful, there was no pushy sales patter, he wanted to understand our needs and budget and then patiently showed us many different options. We were able to keep trying the guitars until my son was completely happy. Thanks so much Grant More...

Reviewed on Google Maps

30 April 2019

Ive been going to the octave for 10 years now... Customer service is really great! They take their time to show you the instumements and their features. I appreciated that they even carried my new piano to my house!! I'm happy knowing that they also will be at hand for any of my future musical endeavours. More...

Reviewed on Google Maps

29 March 2019

We recently bought a digital piano for our daughter from Octave. The service we received in store and upon delivery was excellent. Our daughter is over the moon with her new piano. Would highly recommend. More...

Reviewed on Google Maps

27 February 2019

I bought my first bass guitar from here and I am so glad I did. Really excellent shop with an amazing range of instruments and full selection of music books. You can easily spend hours there and the guys are extremely helpful and friendly. It was nice to be encouraged to play; ‘try-before-you-buy’ instruments and Russell and Grant are both very knowledgeable about the instruments. Couldn’t sing Octave’s praises more! More...

Reviewed on Google Maps

27 February 2019

Absolutely fantastic service. Russell has a great knowledge of all things musical. Really friendly and helpful. We always leave Octave with exactly what we need. We first popped in from The Grove Theatre for emergency guitar strings, and he saved the day for us quickly and efficiently with really reasonable prices. This is now our favourite "go to" shop for all things musical. More...

Reviewed on Google Maps

28 January 2019

Octave music shop is brilliant. The staff are very knowledgeable and helpful and are very happy to help with advice and recommendations. They also offer guitar lessons with an experienced guitar player. I can’t recommend this shop highly enough for your music needs in and around Dunstable. More...

Reviewed on Google Maps

28 January 2019

Russell is a real gentleman and he can't do enough for his customers. He's extremely helpful and very knowledgeable too. .I recommend him with 5 stars...If you are looking for a musical instrument to buy for your child or you need to buy any musical instruments for yourself then please make Russell's Octave music shop your first point of call..Happy New Year Russell... More...

Reviewed on Google Maps

17 August 2018

Allways been very helpfull when i have called in.

Reviewed on Facebook

17 August 2018

Excellent shop with really friendly and knowledgeable staff

Reviewed on Facebook

17 August 2018

Got a guitar from here about 4 years ago and its still going strong. Wide range of guitars at great prices.

Reviewed on Facebook

17 August 2018

Always a friendly welcome combined with good product knowledge.

Reviewed on Facebook

17 August 2018

I’m a guitar tutor and was looking for a reasonably priced guitar for my lessons and Russell recommended a C40. It was a brilliant recommendation.
I’ve been shopping at Octave for years and have always been given great advice.
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Reviewed on Facebook

17 August 2018

I bought my uke from Octave in Dunstable last January. Since then it developed a buzzing C string. Took it back to the shop today expecting at the very best for it to be sent away for repair. Instead I have been given a brand new one, identical to the old one!
Fantastic customer service.
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Reviewed on Facebook

17 August 2018

Wonderful and helpful service today, helping me chose an electric guitar and practice amp. No pressure sales with friendly advice and lots of encouragement. Will definitely return in future. 5 stars and 6 if I could ! More...

Reviewed on Facebook

17 August 2018

I wanted a digital piano, but had a tight budget. Russell recommended two that he had in stock and the one I bought was everything I was looking for. I have been playing the piano for many years, so I was pleasantly surprised to find it in this little shop! To top it off, I experienced very friendly, professional and helpful service. Definitely recommend, 100%! Well done, Octave! More...

Reviewed on Facebook

17 August 2018

Great service. Russel is not only very friendly and personable but highly knowedgeable about the music industry. Purchased a Yamaha keyboard. Very pleased with the product and the support/delivery provided by Octave Music. Store has a wide variety of instruments, sheet music accessories etc. Thoroughly recommend this business More...

Reviewed on Facebook

17 August 2018

Octave is a fantastic shop that’s been around a long time for good reason. Russ is great and really knows his stuff.

Reviewed on Facebook

17 August 2018

If you need help finding music, or help selecting the most appropriate instrument for you to learn and play, go to Octave Music in Dunstable. Russell and his team are very friendly and helpful. A gem of a music store. More...

Reviewed on Facebook

17 August 2018

Very proud moment ...

So this time last year I decided that I wanted to start learning piano �. For a 101 reasons I never got around to buying a keyboard to start.

Today I said no more excuses !!! I went to Octave Music in Dunstable, met the owner Russell and I have just purchased a Yamaha to get me going. He was so helpful and inspiring ... awesome guy who is also a Christian ..great story of faith and for me, it just felt like a sign that it’s the right time to start learning.

Who knows where this will lead !!! But I’m excited to see where this will go !!

P.S Russell sorry for spilling my tuna melt on your floor and thanks again.
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Reviewed on Facebook

17 August 2018

Popped in to buy some monitor speakers and was looked after by the staff. Great shop for all your music needs knowledgeable and friendly. Also started learning guitar with grant who is a fab teacher with bags of experience in teaching. Well done octave this is the only place if you want excellent service and professional staff. More...

Reviewed on Facebook

17 August 2018

Russel and the his staff have a huge advantage over virtually every other Music Instrument shop, they are professional musicians. So am I!! When I play I need to know that what I have in hands, amplifying my sound etc, is going to work. This shop is recommended to all of my Guitar Students, in schools and in private tuition. Simply put, great instruments and equipment, great prices and amazing trusted service. More...

Reviewed on Facebook