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PEST CONTROL

Greater Manchester, Lancashire, Cheshire

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About

With an office in Manchester & Warrington, serving clients throughout the North West. We deal with all types of pests for both, residential & commercial premises. We offer someday service with all treatments fully guaranteed.
*Rats
*Mice
*Squirrels

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1 hire on Bark

Reviews (2)

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1/5

2 customer reviews

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11 February 2022

WORST CUSTOMER SERVICE!!

Booked pest control for mice situation. Paid £150 for 3 visits with a “guarantee until the problem’s solved”.

During the first visit, Marcus says the first step is to simply find out where the mice are coming from so poison was left in potential areas to see for the next visit. He quickly took £150, my contact number and emailed a receipt and appointment reminder for the next visit.

Time of the next visit, no call to say what happened. Contacted him several times and no response until he was contacted from a different number.

Then when I finally got through to his phone, he didn’t apologise until I had to explain to him over and over again that he didn’t ring the contact number I gave him on the first visit, or even knock on the door at the time scheduled in the email confirmation.

Apparently, their policy (his excuse for his lack of service), is that they don’t knock on doors unless the phone is answered.

When I asked for a refund for the remaining service, he rudely responded that I could email but he is the boss and won’t open the email so it will probably be a waste of time. So much for the guarantee until the problem is solved.

He then went on to make further degrading, insulting and assumptive comments about myself, my home, and lack of knowledge on the industry he is a apparently “a boss” in.

Please save your time and energy and don’t allow a negative, unreliable, unprofessional, inconsiderate human like this in your home. I’d rather the mice in my home again than someone like that.
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27 May 2021

Please don't use this company. I am posting this as a warning for other customers that may be taken advantage of by MES. Over one month ago now, we paid for a moth & silverfish treatment. The silverfish needed one treatment and the moths needed two treatments, the first treatment for moths included spraying the floors and the second fogging the house, we were told the moth problem would not be eradicated until both treatments had been done. The engineer came and sprayed the house for moths and silverfish, we then told the company that the silverfish were still present (in very high numbers) and they attended the property a few days later to spray again but only for silverfish. During this visit, we arranged for them to come the following week to fog the house for moths, we then paid the full amount for the treatments and from that point onwards, our calls were ignored, our emails ignored, then when we made a formal complaint, we received a very rude response from the office. Our last email asking MES to come and do the second treatment that we have paid for was on the 21st of May (7 days ago) and has gone un-answered, we have called several times and they have not answered our calls, it actually states their lines are disconnected. We have now had to pay another company to finish the work and have lost money due to MES. More...

Q&As

Helping clients overcome & successfully eradicate pest problems.

Passion for the industry after many years of working in all service departments.

Fast response.
Fully guaranteed treatments.
NPTA members.
Discreet, unmarked vehicles.
All service technicians are trained to a minimum of BPCA Level 2 in Pest Management.