Martin & Co Saltaire

Ian Tait has been my property manager for 1 Flaxton court. He has been most diligent and intuitive in managing a very tricky situation with a tenant. He successfully navigated a difficult terrain , I was most impressed with his communication and liaison skills. Immensely grateful to him , More...

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Moving house can be an absolute nightmare, thankfully we went with Martin and Co to sell our house and they were also selling the house we bought. From the first conversation we had with the staff at Martin & Co to the last, they have been nothing but amazing. Take my word for it, Kat, Adam, Shehzad & Dario know exactly what they are doing! More...

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Hannah Simpson deals with our property at Martin & Co. She’s always really quick and attentive with anything we need for the property and always happy to give advice too. Very professional but really personable too. More...

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We as a business have dealt with Denise for many years from Villages Estates through to Martin & Co. We have provide top class rental properties to the market and Denise has been a great help to us with her advice and commitment at every step of the way. Thank you Denise for providing a 5* start service More...

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The team at Martin and Co were excellent when I recently bought and sold through them. They actively chased up on bits and bobs to keep the momentum going through the process - thanks

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I have been a tenant at Martin & co for almost 12 years and the team there have been 1st class particularly Denise Feather who without question is an excellent property manager so thanks Denise for taking care of me when needed and to say that tenants landlord's and Martin & Co are lucky to have you

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I asked Caroline Dawson, the accounts manager, for some financial figures regarding my property and she went above and beyond what I asked of her, superb service!

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A Disappointing Experience with Martin & Co Housing Agency I would like to express my gratitude to Afsha Sadiq for sharing her recent experience with Martin & Co Housing Agency. It pains me to say that her story struck a chord with me, as I too had a regrettable encounter with this company not too long ago. Several months ago, I arranged a property viewing with Martin & Co, and much like Afsha, I had the unfortunate experience of dealing with Hannah during the process. When I initially set up the viewing, I was informed that the company allowed for a 15-minute grace period for 5 pm viewings, considering potential traffic delays. However, on the day of my appointment, I arrived just 6 minutes behind schedule, only to find that Hannah had already left the property. Her explanation was a terse, "I have an appointment at 5.30 pm, so I had to leave." What makes this incident particularly disheartening is the fact that I had travelled all the way from Manchester to Bradford for this viewing, with my 6-month-old baby in tow. Being a single father, this viewing was an essential step in securing a suitable home for us. My plea for understanding and leniency fell on deaf ears, and I was left feeling utterly disregarded. At that time, I contemplated leaving a review but ultimately decided against it, believing that such mistakes could happen in any company, and perhaps it was just a one-off occurrence. However, only four weeks later, my sister faced a similar ordeal with Martin & Co. Like Afsha and myself, she was told upon arrival that her viewing had been cancelled, even though she had not received any prior notice of such a cancellation. When she raised her concerns, she was met with the same dismissive attitude and was informed that she had called in to cancel the viewing. Like us, she questioned the logic of setting off if she had indeed cancelled. Yet, instead of addressing the issue, Martin & Co staff pointed to their outstanding reviews and awards as if this somehow invalidated our experiences. Regrettably, I cannot help but notice a recurring pattern in these incidents. It seems that individuals with English surnames have been more fortunate with their interactions with Martin & Co, while those of us with Asian surnames have been met with indifference and scepticism. I am compelled to leave this review now, not only because I have witnessed Ms. Sadiq's similar experience but also to bring attention to a concerning trend that suggests differential treatment based on ethnicity. It is disheartening to see that such experiences continue to persist, and it is my hope that Martin & Co will take these accounts seriously and strive for better customer service practices in the future. More...

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I had an absolutely awesome experience with Hannah.She has been extremely helpful in my rental home search.She went extra mile to get the things sorted for me . She is truly an asset to the company and a wonderful person.Thanks a lot Martin and Co for having her in your team. More...

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I've been with Martin & Co for 18 years as managing agents and I've always found them to be professional, efficient, extremely helpful and super friendly staff. I recently sold my property with them and they kept me updated through a long process and gave me valuable advice. The fee was very reasonable and definitely worth it. Thank you Angela, Kat and Dario for putting up with me! I wouldn't hesitate to use them again in the future. They really were an excellent business to deal with over the years. Highly recommended. More...

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Have let out my flat through Martin & Co and it’s been really easy, great and quick communication whenever you need to ask a question or have any problems. Jess was especially helpful and knowledgeable, would highly recommend if you’re thinking of letting your property. More...

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Ian was extremely helpful and very professional 👏👍

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Great service from Dario on Sales, and Kat with updates on progress towards completion - really appreciated during what is often a stressful process!

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The team at Martin & co are fabulous, specifically Denise whom we have dealt with for 5 years! Prompt action is always taken with any query we have had. All a pleasure to deal with ⭐️⭐️⭐️⭐️🙏🏻 More...

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Excellent service from start to finish, great communication and fantastic results. I would highly recommend Martin & Co if you are selling your home. Thank you!

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Martin & Co estate agents have delivered a very professional service managing my rental property. The quality of customer service given by my allocated Lettings Manager, was and continues to be exceptional and gave a feeling of a bespoke and personal service. I have no hesitation whatsoever, to recommend Martin & Co (Saltaire), having received excellent attention from them. More...

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I dealt with Martin and do and specifically Dario who was brilliant and very helpful through the process of selling my property could not have asked for more. Would strongly recommend for all your property needs.Many thanks to Dario and the team at Martin and co More...

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I'm getting five-star service from Martin & Co as I try to rent a house close to Shipley. They are accommodating, helpful, and highly professional, in my opinion. I want to make a special mention of Carol Stubbs, who went above and above to make it possible for me to view the home and personally assisted me with all essential legality prior to renting the property. Every time I phone her, I receive a personalised response and a friendly greeting, which put me at ease. They provide excellent services, and Carol is without a doubt their top performer. More...

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I have 18 properties managed Martin and Co Saltaire. Denise has always managed my properties, over 20 years now, and she has always been helpful and professional. My tenants are very happy to liaise with Denise and she keeps me informed of all developments that may require my attention. In general the staff are all very helpful. Recently sold two properties through their sales team and have been very pleased. More...

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I can highly recommend Martin & Co Saltaire, I have used them for many years in fact as long as they have had a Saltaire office. They have let and managed various properties over this period and still continue to do so, I have always found them to be honest, fare and quick to respond. I sign of a good company to me is the longevity of the staff and I have been dealing with Denise at Saltaire for as long as I can remember. Denise is so helpful and dependable, she has helped us out when that unforeseen disaster strikes (boiler replacement) as they sometimes do when you are away, exceptional. More...

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I've been a tenant with Martin and Co Saltaire for 2 years. We got an easy well-arranged online viewing and moving in. Hannah is our tenancy key person and she is always responsive, professional, and helpful. She responses quickly to any maintenance issue and provide updates within reasonable timeframe. I definitely recommend Martin &co. More...

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A rented property I chose needed a deep clean and bringing to standards but on receipt of the keys it was badly cleaned and was left full of spiders and cobwebs and damp patches! Although it was arranged quickly and staff was quick and helpful throughout,the property was poorly presented to me with me having to re decorate and repair things and re clean the house myself! Very poor quality of standards and not satisfactory compared to other property reports in their reviews. apauling presentation of a property! What happened to their QC and standards! More...

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As a landlord I can certainly recommend Martin & Co. My point of contact is Jess who is always extremely helpful and very professional. She deals with things quickly and efficiently and can be relied upon to ensure that any works are completed to a high standard. She always has the interest and needs of both the landlord and tenants in mind in everything she does. More...

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We have had excellent service from Caroline Dyson over the years and wish to thank her and the rest of the team. Keep it up folks!

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Angela Nicholson at the Saltaire office does an amazing job managing my property, she deserves a pay rise 👏

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Had a gutter repair and a blocked pipe repair Kevin and Chris did a great job Very professional

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Martin & Co , Saltaire, Our property Manager, Denise Feather is a professional in every sense of the word. I Have been dealing with Denise for 4 years now, and I have to say she is a lovely lady, nothing is to much trouble for her, if I have any problems Denise will sort it out immediately and keeps me in touch every step of the way. Thank you Denise.

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Great service. I had an issue with my renewal and Angela was really helpful and provided brilliant customer service and resolved my issue quickly. As always, Angela was friendly and approachable throughout. Highly recomend the agents. More...

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I have recently had a problem with my boiler (I'm a landlord) and Jess has been excellent in quickly sourcing a reliable and cost-effective plumber at short notice. Outstanding service then and now - recently asked Jess to provide details for remortgaging and she was quick and efficient in responding More...

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I was a tenant with Martin & Co for 3.5 years, only leaving because I bought a property. Application and approvals process was very straightforward and well supported by the staff. Property management staff were exceptional at getting maintenance and repair issues sorted out. I had 3 allocated property managers during my time and have to single out Ian as my last property manager for exceptional service and going the extra mile to safeguard my interests as tenant when something went wrong at the property. Can't recommend enough. Best agent I've used having rented over a dozen properties nationally in the past. More...

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We have recently let a property with Martin and CO We had excellent help from Jess Tillotson who guided us through the process IC &DP Properties

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Hannah in the lettings team is always polite and great help. Would recommend!

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I couldn't be happier with just how quickly and easily the whole letting process from start to finish has been made.The property exceeded expectations and Hannah who I initially spoke with was extremely professional, friendly and helpful. The viewing with Carol was brilliant and she was able to answer any questions I had instantly. Hannah And Carol were exceptional, They even managed to accommodate me despite my difficult work schedule! I couldn't recommend these Ladies highly enough! I will exclusively be using Martin & Co for all my future needs. More...

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Thank you Shezhad And the team at Keighley - really easy transaction - great job there on the house in steeton - Recomend to all thank you to the whole team

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Thank you so Much to the team at Martin & Co , Saltaire … A Big Shoutout to Kat , who was wonderful & helped me so much through my house sale … Thankyou so much through the stressful times , we got there !!

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Fantastic staff who couldn't be more helpful and actually listened to feedback too! Saw us through the whole process and Kat in particular(sales progressor) was a superstar. We also felt that they were very reasonably priced; especially considering the level of service that they provided. Dario took brilliant pictures of our property and let us keep the images afterwards to remember our property. Adam was excellent too and his humour certainly helped relieve the stress around our sale. Having dealt with a number of poor performing agents highlighted how good these guys are. Would def recommend. More...

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I have found the service with Martin and Co excellent. Accurate , well timed and professional. When I have had a query regarding my account they have been swift to reply: specifically Caroline Dyson . Thank you

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I have found Denise, friendly, helpful and pleasant when dealing with any issues regarding maintenance of the property I rent. She goes above and beyond to deal with the problem efficiently. Denise always get back to me once the problem has been resolved. More...

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Professional service from Kat, well above my expectations and dealt with a difficult situation carefully. cannot recommend highly enough.

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Such a pleasure dealing with Hannah, every step clearly explained and issues dealt with straightaway and loved the welcome box, such a nice touch 😀

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Excellent ! Good and regular communication, quick response times and overall just a pleasure to work with. Thank you to the team !

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I have just sold my late father’s house with Dario from Martin & Co Estate Agents, Saltaire Branch. He did an excellent job from start to finish, nothing was too much trouble and everything was dealt with quickly and efficiently, whether it was arrangements for viewing the property, negotiating offers or dealing with questions throughput the sales process. I would highly recommend using Martin & Co Estate Agents. Thank you so much Dario. More...

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It has been a pleasure dealing with Hannah Simpson over our property rental affairs. In particular, our recent experience with change of tenancy which was completed expediently and seamlessly.

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Hannah and Carol have been amazing. We have experienced great service as well as receiving a very warm welcome on our moving day.

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I would like to thank the whole team and especially Jess , I've had a number of issues with my property over the last year and Jess has been fantastic in helping to deal them, friendly, professional and clinical with every detail, top rate service.

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