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MAIDS PRIME

Westwood, Maryland

(108)
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Reviews (108)

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5/5

108 customer reviews

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19 December 2019

Always on time. Great customer service. They do an  excellent job cleaning. With a dog and a cat and kids this is no small task. Would recommend

Reviewed on Yelp

30 November 2019

Great Service!  The ladies were punctual and did a wonderful job.  The price was right.  Will use them again-

Reviewed on Yelp

24 November 2019

Excellent house cleaning service! I've been a customer for several months and am delighted every time the team visits. They are thorough and leave the house absolutely sparkling every time. Highly recommend!My only issue is that I cannot seem to make their online scheduler work on my iPhone or on my MacBook laptop. So I had to schedule my first two services by email. Now that I'm fully in the system and have a regularly scheduled cleaning, it's no longer an issue. More...

Reviewed on Yelp

7 November 2019

I dont usually write reviews on google, But I have to say they are very reliable, easy to make appointments, fast at responding to your calls and reasonable price. .. The Maids did a fantastic job!!! Thank you More...

Reviewed on Google Maps

7 November 2019

Best maid service in town.

Reviewed on Facebook

24 October 2019

They are super Helpful! I have a last-minute appointment before my cleaning and I am be a little bit late for the service. I call the concierge to open the door for them and the two ladies entered my apartment to do the cleaning before I came back. I clean my apartment all the way through and I was able to return my apartment to the leasing office on time. The estimate was reasonable and the communication is very convenient and they helped me with my moving to be much easier More...

Reviewed on Yelp

17 October 2019

Great service. The website is easy to navigate and they have a nice add ons section (ex: I didn't even think to ask for my oven cleaned). Love that prices are locked in before the service so no room for surprise fees. They did a great job cleaning, made the process seamless and we're very professional. Highly recommend! More...

Reviewed on Yelp

4 October 2019

The Service was Excellent!  Do you know when you have something planned in Mind? And you really picture how the event is gonna go down? Well that is exactly how I felt after the service technicians left my home.  I call them service technicians only to let you know how professional I felt that they were. They showed up precisely on time. And they finished on time.  The work they perform is truly impeccable. And I am truly impressed with how quickly they were able to accommodate me in their schedule. I had a last minute need to have the apartment cleaned.   The cost as well was extremely competitive; I was very satisfied. They did a lot in 2 hours.  The ladies worked tirelessly and I am very highly recommending them to anyone who needs their home cleaned. More...

Reviewed on Yelp

15 September 2019

Great service highly recommend them!

Reviewed on Google Maps

12 September 2019

I had a great experience with Maids Prime. They were so responsive and professional. The cleaners arrived right on time and they were very careful with my stuff in the house. The cleaning was quiet satisfying. I'd definitely recommend them. More...

Reviewed on Yelp

8 September 2019

Excellent. Arrived on time and cleaned the house thoroughly.I would highly recommend them.Maria was excellent.

Reviewed on Yelp

29 August 2019

The cleaning part was good, they did an excellent job on the oven, ok on the bathroom but overall good.

Reviewed on Google Maps

29 August 2019

We are having them clean our office in Mclean twice a week and we are really satisfied with their services. Highly recommend them to anyone looking for a reliable residential/commercial service in the area.

Reviewed on Google Maps

26 August 2019

I used Maids Prime for a move out/move in cleaning and had an outstanding experience. Maids Prime was very communicative throughout the whole process and flexible with last minute requests. The two maids sent for the job, Mauricia and Haydee, went above and beyond the call of duty. They were very thorough and detailed, including taking out books off tables and the bookshelf for dusting and climbing on step stools to clean up a grease stain on the ceiling. It was clear that they both valued their work and took it seriously. I would absolutely hire them again and would request Mauricia and Haydee. More...

Reviewed on Yelp

24 August 2019

I highly recommend Maids Prime for high quality cleaning service yet with reasonable pricing. The booking process is easy and prompt. The estimation is accurate. The cleaning crew arrived on time and friendly. They did a fantastic job cleaning our new house without missing any small details in a tight time frame. I couldn't be more happier with their work. Definitely will use Maids Prime again. More...

Reviewed on Yelp

7 August 2019

Reasonable prices and gets the job done. They have good deals for first time customers on their website (it says seasonal deals or something but I called and it seems like they are active all the time). Our home is 3 bed and 5 baths in a very wooded area and we have two dogs, so cleaning the place is no small task. I think as a first time customer, the maids weren't mentally prepared for how big the house actually is (even though I told the booking lady on the phone the square footage) as I noticed there was a more leisurely pace in the beginning and lots of rushing within the last hour. They did miss a few cobwebs in relatively noticeable locations (eye level) but for the most part I was very satisfied with the result. Overall, there were only little issues that would go away if I opted for repeat services, which I am currently considering. More...

Reviewed on Yelp

20 July 2019

I just had my house cleaned for the first time from the Maids Prime service, and can I just say one word...WOW. I came home to the most spotless home you could ever imagine. They did such an amazing job! And the 2 girls that came were so sweet! I will definitely be setting up regular cleanings with them! Thank you so much for such a great service! More...

Reviewed on Yelp

20 July 2019

The two women who came to my house from Maids Prime really went above and beyond what is normally expected of a cleaning service.  Our air conditioning had gone out in the previous day's rainstorm and the two women went ahead and cleaned the house immaculately in uncomfortable, overheated circumstances.  Neither one ever complained and they left the house spotless. More...

Reviewed on Yelp

17 July 2019

Just had this service clean my house for the first time.  I have three kids, two pets and four bedrooms.  They arrived on time and had the place cleaned in 3. 5 hours.  The team brought their own supplies, but used mine where I specified.  They cleand my hardwoods according to my specifications and left the kitchen sparkling.  Sonia was the team lead and she was super easy to communicate and work with.  When they left, payment was processed to a card on file.  Prices are reasonable and the office team is quick to respond to email and phone calls. Highly recommend. More...

Reviewed on Yelp

14 July 2019

Arrived early, polite and had my home sparkling in about 2.5 hours. Would book again!

Reviewed on Yelp

30 June 2019

They went above and beyond. I've been disappointed with many other cleaning services in the area, especially with tight scheduling and limited availability. Maids Prime gave me a great price, and incredible value. I was so impressed that I've now signed up for regular cleanings. More...

Reviewed on Google Maps

30 June 2019

Good service. They make it easy to contact them, reply promptly to messages and calls. The appointment process was super easy and the staff they sent was courteous and professional. We will continue to work with them. More...

Reviewed on Google Maps

27 June 2019

Maids Prime is fantastic! We had our 4b/4bath + finished basement house deep cleaned two days before a big graduation party, and they certainly did not disappoint! Everything was sparkling clean in less than 6 hours. The team that was assigned to us went above and beyond and were super accommodating in regard to our dog who I had to move around from floor to floor while they cleaned. Daniela was SO accommodating and patient when I continuously added on additional tasks I'd like done. Her flexibility and quick responses were very reassuring. I can't wait to use Maids Prime again! More...

Reviewed on Yelp

25 June 2019

Very pleased with the experience. We used them to do a thorough cleaning of the 2 kitchens and 3 bathrooms of our new home and its basement rental unit before moving in. Called Monday afternoon and had an appointment scheduled for the following day, hassle free. The price was fair and the lady even explained how we could use a current coupon deal for our unique situation to get an even better deal. The cleaning team was on time and got right to work, and we were pleased with the results. Will definitely use again for future cleanings. More...

Reviewed on Yelp

21 June 2019

Maids Prime was a great company to work with on getting our house ready for move-out Inspection. The communication flow was phenomenal as I always received a response within a few hours on all questions we had. The house looked fabulous after the cleaning and our landlord had no complaints.  Plus the price was very reasonable for a move out inspection with added areas that needed to be cleaned.  I would definitely recommend this company and would use them again! More...

Reviewed on Yelp

6 June 2019

These guys are absolutely incredible.  Pricing is super reasonable, and folks are as professional as they come.  Payment and communication could not be simpler. The cleaning is superb! I have never had cleaning better than this.   Ask for Sara's team, she is cool, funny, and takes her time! Literally could not be more happy. More...

Reviewed on Yelp

25 May 2019

They did an amazing job for my first cleaning!  I wanted them to really focus on the baseboards and floors as I have pets and kids and with the wet spring/winter, the floors were a disaster.  They really went all out.  The floors, baseboards and moldings were all cleaned very well.  Sara even hand cleaned my kitchen floor in spots!  The ladies even folded clothing in my master bedroom that I had left laying around.  To say that I am impress is an understatement.  I will definitely be booking a reoccurring monthly service and requesting Sara and her teammate!  Best $149 I've ever spent. More...

Reviewed on Yelp

23 May 2019

Incredibly clean!!! We had a move in cleaning done for our new home that had LOTS of pet hair and smell. It was absolutely sparkling and fresh! I am VERY clean and literally see every inch of dirt, and our home was immaculate. So easy to schedule and incredibly reasonable price! We will definitely be using Maids Prime again! More...

Reviewed on Google Maps

21 May 2019

Can't thank you enough! Working with Daniela was super easy! They squeezed us in when we needed a last minute cleaning. The work is outstanding!!

Reviewed on Google Maps

20 May 2019

Outstanding!  Working with Maid Prime is easy!  They squeezed us in when we needed a last minute cleaning too!   Their work is top notch!  Thank you!

Reviewed on Yelp

12 May 2019

I've used Maids Prime several times and its been a positive experience. During my most recent visit, they were able to come out on short notice and provide a solid cleaning at a great value. It was done by the Zulma Team and I thought they did a particularly good job. They were also very friendly in their communication. I've tried a handful of cleaning services in the DC area and have had the most consistent experience with Maids Prime. I would not hesitate to use them for future needs (when life gets really busy/chaotic). More...

Reviewed on Yelp

8 May 2019

They did a great and thorough deep cleaning of my parent's home. We were very happy with the service.

Reviewed on Yelp

3 May 2019

Contacted this company yesterday through Yelp & received a response quickly. Today, two women came by at exactly the time they quoted and spent 1. 5 hours to detail my apartment. They were friendly & efficient. I would recommend this company & plan to use their services again! More...

Reviewed on Yelp

18 April 2019

They came right to my door on time, and got rid of the grime in my bathtub and the layers of dust beneath my couch and bed. The team I had was very helpful.

Reviewed on Yelp

18 April 2019

They were great, with attention to detail. They did a wonderful job! They worked so hard that I wanted to buy them dinner. Best house cleaning we have had, after using several big name cleaning companies. Thank you!!! More...

Reviewed on Yelp

1 April 2019

I contacted Maids Prime upon seeing the good reviews. We just moved in and it was overwhelming cleaning 1300sq ft by ourselves. I had an appointment set up after exchanging only 2 emails and response was quick. Maids arrived just on time. They really put their elbow grease in. I was happy they were able to get the job done in only 2 hours and the price was very reasonable. My wife was happy. I might subscribe after another cleaning session. More...

Reviewed on Yelp

28 March 2019

I happened upon this company doing a frantic google search when my regular company couldn’t fit me in. I sincerely found a once in a lifetime gem. They were amazing! My house is spotless. I had two lovely ladies (Narcisa team) and they finished in three hours. They’re my new recurring appointment. Highly recommend! More...

Reviewed on Google Maps

27 March 2019

I hired Maids Prime again for our offices. They did a great job. They were detailed and did exactly what they said they would do. I am glad I found them after working with other below average companies. I am definitely a repeat customer moving forward.Thank you guys and keep it up! More...

Reviewed on Yelp

15 March 2019

We had Maids Prime come by yesterday for the first (and won't be the last time!) to clean our condo. Two ladies spent ~3hrs here and left the house looking wonderful and not smelling like harsh chemicals (which we've had issues with other crews in the past). They were very cheerful and will certainly be getting them back on a regular basis. Thanks Maids Prime! More...

Reviewed on Yelp

21 February 2019

Very dependable service.  Scheduling is easy with a phone call or email.  The team does a thorough job at a reasonable price.

Reviewed on Yelp

14 February 2019

I don't usually write reviews, but we just had our home cleaned for the first time by Maids Prime and they did an exceptional job. In 4 hours the team of 2 friendly ladies did a far superior job than our previous service that had 3 people. The home is so clean and I just know that they'll only improve it more next month since I'm convinced they're the team to use. More...

Reviewed on Yelp

4 February 2019

A friendly team and great work - I have a toddler, a baby, and a cat (as well as two adults) living in my house and came home to find it spick-and-span. Thanks so much!

Reviewed on Yelp

11 December 2018

We've had an excellent experience with Maids Prime. They are very thorough.  Daniela is the excellent "face" of Maids Prime. She is very "user friendly", easy to work with, and accommodating. I'm very pleased with the service we've received. Highly recommended. More...

Reviewed on Yelp

28 November 2018

I've been having a great experience with Vilma's team cleaning my apartment monthly. Very prompt, courteous and it looks great every time I come back. Such a help in my life!

Reviewed on Yelp

24 November 2018

Very good overall and I will likely use them again. They sometimes have last minute openings but generally, seem to get booked up very quickly. A few comments about my experience. My booking started off pretty bumpy- similar to some things other Yelpers have mentioned, I thought I was booked, after replying back via email with my confirmation for the time that they had told me they were available. Unfortunately, this wasn't the case. I missed their phone call asking for billing information while I was at work. When I called back an hour or two later, the slot I thought I was reserved for was apparently no longer available and the next one wasn't available until a week later. Whomever I spoke with from their customer service team was completely unapologetic and a little combative at times during the conversation, which almost made me think twice about using their company. The service itself was pretty good though. Two maids arrived just 6 minutes past the scheduled time. They were good natured and were pretty thorough with their cleaning. They cleaned every area I had asked for within the two hour time frame and ended right to the minute within the scheduled time. Upon checking their work, I found a spot or two they had missed but they willingly went back did a last scrub in those areas.The only thing I was disappointed was they did not clean up the shower curtain in the bathroom, which was in dire need of it, and it was something a previous service had done for me so I figured it would have been included. Otherwise, it was an excellent job and the house felt extra clean. Since then, have started thinking I should be getting maid service like this much more often! More...

Reviewed on Yelp

24 October 2018

I used Maids Prime services on Monday, and had a great experience. Sara and her team mate were early, quick and efficient. I will certainly use them in the future, knowing they provide such excellent service!Thank you. More...

Reviewed on Yelp

21 October 2018

We just used Maids Prime for the first time.  We've used 6 or 7 different cleaning companies in the past 20 years, so we have something to compare them to.  They did a great and thorough job....and didn't break anything!  Both my wife and I were pleased and will use them again.  We rarely write reviews and don't often feel 100% satisfied, so our positive review means something. More...

Reviewed on Yelp

1 October 2018

I have had the pleasure of having Maids Prime help me with housekeeping throughout the summer.  Always on time, competent and thorough and willing and able to respond to my erratic schedule. But, most recently, my Maids Prime crew totally outdid themselves when they did the move out cleaning for my condo.  Even the realtor commented on what an excellent job they'd done prior to my turning it over to the new residents.Thank you Maids Prime. More...

Reviewed on Yelp

29 September 2018

I had their service couple of weeks ago and they have done a great job with our new apartment. Customer Service is great and they were flexible.
I highly recommend them.

Reviewed on Google Maps

4 September 2018

I purchased a cleaning voucher for a move-out from 1 BR/BA smaller than 700 sq ft apartment. While the bathroom and carpets were spotless,the fact that the ladies didn't pay enough attention to the blinds or other dusty spots like counters was slightly disappointing. Nevertheless,make sure you try to book different cleaning teams with them to ensure quality service. Otherwise it's a toss up like any other business and you won't fully get your money's worth. More...

Reviewed on Yelp