Maids Around Town

Maids Around Town

Maids Around Town locationMonarch Oaks, Texas

(6 Reviews)
  • 11 minutes average response time
Maids Around Town Reviews

Maids Around Town Reviews


Review of Maids Around Town by Daniel McGirt
1 08/05/2018 Daniel McGirt

I have had the absolute worst experience with this company. If I could have given then no stars, I would have. I am 6 1/2 months pregnant and my husband is gone training, since he is in the Marine Corps. I decided to take the load off of the moving process and hired this company for a move out cleaning. They did not finish the job. They weren't even close to finishing the job! When I scheduled, a man named Kurt told me that it's a 3 hour job. We scheduled the cleaning for 7 am, since my move out inspection was at 10:30 am. That's is 3 and 1/2 hours and they said that's all they need to finish the job. When the military housing lady and myself went to the house for the inspection, the entire downstairs was completely dirty. She only did the upstairs, which ONLY consists of 2 bedrooms and 1 bath. Housing charged us $140 for a move out clean and $25 for not cleaning the fridge. On top of that, maids around town STILL charged me the FULL amount. Unfortunately, this company requires a card on file before the job is started. I contacted them, which they have TERRIBLE customer service, and they told me they will not give me a refund. The only thing they can do is come back to finish the job. I no longer have the keys, which housing has, and was already charged from housing. There was no way I can let them back in. They said that's all they can do and they will NOT give me a refund. Not even $1 back. This whole situation would have been handled if I would have gotten a refund. And this was the 'manager' that I spoke to, who repeatedly cut me off when I was voicing my concerns. Housing was even appalled that they didn't finish and told me to not give them any money. That if it even looked like they attempted the cleaning, we wouldn't have gotten charged. They did not complete the job they were hired, even though their website says "satisfaction guaranteed", which is obviously a complete lie. I was really hoping this company would have helped by taking some stress off the moving ordeal, but instead they created more stress than I need at this time. Save your time and money and do not even bother with this company.

Review of Maids Around Town by Michelle Prewitt
5 13/02/2018 Michelle Prewitt

I reached out to them in desperate help. Not only did I get a response ASAP , they scheduled me ASAP as well.
They are very considerate and offer military discount!
With a bundle of dogs my house was in serious need of a DEEP clean.
The girl was not only on time but a few minutes early. She was SOOOO sweet ! She loved on my pups and that meant a lot to me. She worked efficiently and fast. Watching her work BLEW ME AWAY. I mean seriously miricle workers. My house was spotless. LIKE NO HUMAN OR DOG HAS EVER BEEN IN IT. I was really debating about sitting down. Lol. She showed me all her supplies upon request . She listened to EVERY request I had. (No harsh chemicals ect. ) she even made sure all her products were off the ground. So my dogs wouldn’t get into her stuff !
This company is on a whole other level ! 10/10 ❤️

Review of Maids Around Town by Jess Rodriguez
5 13/02/2018 Jess Rodriguez

I previously had a terrible experience using Amazon services to try out maid services.. the previous companies sent 3-4 people to clean my home and it was a disaster both times. Too many people, too short of time & a huge language barrier!

Reluctant to try one last time, I stumbled upon Maids Around Town on Facebook, I sent a message and spoke with Megan, who is the Manager. She was so kind, gave me a quick over view of what they had to offer. I also loved that she posts before and after pictures. She got me in touch with a sales rep who then set me up for a cleaning within the same day! Talk about efficient!!

I have had 1 or 2 maids for each visit from Maids Around Town and have been so ecstatic with each of them! I have heard from friends that had horrible experience with not having the same quality if multiple maids came from other companies, but i can assure you overall as a whole team Destiny, Sam & Michelle all do fantastic and are always very communicative with each-other to make sure they know the details of my home before they come.

I would absolutely recommend Megan and the to anyone! In fact my mom is getting her house serviced for the first time next week! She is very excited!!

Review of Maids Around Town by Dahyeon Choi
5 14/10/2017 Dahyeon Choi

I have the need to travel to San Diego on a regular basis for business reasons. Because of the frequency I have a secondary residence there. Keeping the place clean and in order is essential. I really don't have much time to do this myself.

This cleaning/maid service is excellent. I don't have to worry about my place being messy or out of order. They are reliable and perform stellar work at affordable prices. The staff is friendly, trustworthy and reputable.

Finding good cleaning services was more challenging than I anticipated. This service performed beyond my expectations.

Review of Maids Around Town by Michele Davis
1 Michele Davis

I set up weekly cleanings, but it didn't go as planned. The first week of cleaning was terrible! They offered to send another cleaning person and a 50% discount on the next cleaning, but that never happened because their office personnel can't seem to get on the same page. They said I signed up for flex time and I would not have done that since I work. After much frustration and many texts I decided to go another route. I definitely do not recommend.

Review of Maids Around Town by Randall Conrad
1 Randall Conrad

Scheduled on June 8, with specific needs for a Saturday morning service, could not accommodate until June 16, so I agreed. Today, at 2:45 or so I am informed they can’t meet their agreed service for tomorrow morning. So, less than 24 hours and they keep wanting to reschedule to a better day for me next week. What part of Saturday morning only, which is why I agreed to wait so long do you not understand? Per your own policy you owe me $25 and you are fired.

Maids Around Town


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  • 11 minutes average response time

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