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M

Maid Brigade of Glenside

Glenside

(251)
M

Maid Brigade of Glenside

Glenside

(251)

Reviews (251)

Leave a review
V
1 January 2020

I have hired Maid Brigade 3  times 2019 - and each time it was a total pleasure to have them in my home. The ladies were very professional and pleased me with exquisite vacuumjobs. They really knew how to use a vacuum cleaner, it was worth every cent:)vacuumlock on twitter More...

E
12 December 2019

Maid Brigade came through. The service was outstanding, reliable, and extremely professional. The experience with this company was very friendly, knowledgeable, and answered all my questions.

J
11 December 2019

I have had many cleaning companies throughout the years. Many start out very good and then start going downhill after a little while. Not with Maid Brigade. They are the same today as they when they started over two years ago. There is very little turnover. The same people come each time. They ladies got to know our house. From the minute they arrived the work begins. No chit chatting, just friendly ladies doing the best cleaning job of any of the other company in this area. I recommend them to family and friends with no worries. Their prices are fair. More...

M
4 December 2019

We have had Maid Brigade clean our townhouse every other week for many years (I believe over 10 years).  They usually come while we are at work, and always lock-up when they leave.  They do the job thoroughly and are consistent. The follow instructions (such as when I leave a note not to clean a desktop). I like that I get a call from the office the day before each cleaning, telling me when they will come.  While there have been occasional issues, like not putting things back the way we left them, we have never not been happy to come home to our clean home, after a cleaning. The office staff are great too.  Always accommodating when we need to change the schedule.  I have recommended Maid Brigade to many people and no one who tried them, has been dissatisfied. More...

C
4 December 2019

I've been using Maid Brigade for several years now on a monthly basis to clean my house, and I really appreciate their services!  Maryann calls me each month to send me a reminder, and is easily reachable if I have questions, need additional cleaning or need to reschedule.  The company is professional and bonded, and I have had no problems with them.  I leave notes for the maids, and they are very responsive, and will call if they have any questions as well.  My family tries to keep the house clean during the month despite a house cat, a house dog, a 4-year old grandson who loves toys, cars, bugs and slime, and long work hours.  But its nice to have a monthly service just for that extra cleaning.  Thanks to Maid Brigade, MaryAnn, Team 2, and the rest of the gang! More...

K
13 November 2019

They do a great job in a timely manner. I am so pleased! Used to have Maidpro for two years.

S
26 September 2019

Team #3 Jessica and Kimberly are wonderful. The house was clean and they were super friendly! Thanks Maid Brigade!

B
22 September 2019

I like them but the new girl Tambi is very unprofessional and unfriendly. other than that I recommend them.

C
20 September 2019

Prompt, efficient, friendly, and thorough - especially team #9 !!

J
19 September 2019

Best decision ever! I love Team #8.

V
5 September 2019

I had my initial cleaning yesterday and it exceeded my expectations. The team was on time, pleasant, and extremely thorough. I have used other cleaning companies for years and always felt like they fell short of my expectations. Maid Brigade was not the cheapest of my quotes but was definitely worth the money. My blinds and bathrooms are the cleanest they have been in a long time. If the team continues to clean this well for my future cleanings then they have gained my business. More...

A
3 August 2019

Maid Brigade Torrance is amazing - the workers came to my mom's home as scheduled but she was not home due to an emergency - I spoke with the office and they were so understanding and rescheduled giving my mom time to feel better. Maid Brigade has cleaned my mom's home for over a year and the one comment she makes often is that she likes the way the workers will always turn around when leaving to wave good bye - a very kind, personal touch. Thank you for providing the service you do. Alisa More...

C
29 July 2019

Today Blanca Robles, Maria Gonzalez & Dora Sagaz came to our apartment. Their work was flawless. They were super friendly and amazing. Thank you!

D
26 July 2019

My son and his family is moving in with me due to my wife's passing away in March so they needed to have their rental home thoroughly cleaned prior to them handing in their keys. (and to get most of their sizable deposit back too!)So, to help them I decided to help pay for a maid service so they wouldn't have to try and get that done balancing work schedules etc.So called Maid Brigade and spoke to Nikkie, the office manager, who gave me the info+ the estimate based on the size of the rental.  I gave her the ok on the phone .  She is very professional and friendly and GREAT to work with!They sent out 2 maids out THE NEXT DAY to do the cleaning etc.  and when they were done I wrote out the check!  The place was CLEAN and they did everything we agreed to!  Job well done!!Highly recommend Maid Brigade & Nikkie and they get my *****5 Star Rating*****  Thanks Nikkie!! More...

J
17 July 2019

The Maid Brigade team showed up this morning and exceeded all of our expectations! We left the house and when we returned, I couldn’t believe they accomplished what they did in the amount of time they were here. They came in for a single, deep clean and within a few hours had done the blinds, ceiling fans, made our gas range top shine like it was brand new, re-made the beds and most impressively, dusted and cleaned the ship-lapped walls in our family room. No small feat! The team was courteous, prompt and extremely efficient. I highly recommend Maid Brigade! More...

F
12 July 2019

Just got my first deep clean from Maid Brigade and I am IMPRESSED! I am a total clean freak who routinely gets my house cleaned professionally every other week, and I basically am constantly cleaning up/picking up everyday. We moved into our home about a year ago and after many trips to the beach, adding a new dog to our family, lost of guests staying with us, etc. I decided it was time for a deep clean. These ladies put in WORK! All in all for my 3/3 home it took them about 5-6 hours and they scrubbed every nook and grainy. Got all my grout bright white again, and everything looks awesome. I wouldn't say they're cheap, but for a deep clean every once in awhile it's totally worth it. Thanks, team! More...

C
5 July 2019

They are excellent. Always punctual and professional.  Finding reliable house cleaning is difficult.  This company is a treasure.

J
28 June 2019

Guille and Jessica are amazing! We are so happy with their hard work-they do such a great job! Highly recommended!

M
5 June 2019

Susana and Doris do a great job, friendly and professional!

J
29 May 2019

We were moving into a new home that was supposed to be cleaned. It was awful. I called Maid Brigade and they sent my usual team out for a move in cleaning. They did an amazing job and I couldn’t have been happier. I was so upset when we saw what the other company did and “my girls” came through at the 11th hour. The schedulers were amazing also! They start cleaning our new home tomorrow and I can’t wait after all the unpacking and painters that have been in our home! Love this company❤️❤️❤️ More...

S
10 April 2019

Company was very conscientious about confirming date and time of scheduled service. They called to let me know they were running a little late. Team arrived with a ton of equipment and supplies and did a great job. I'll be happy to use them again. More...

L
26 March 2019

We have been using Maid Brigade for over a year.  The ladies are sweet and thorough.  They run a professional company and always willing to help. Speaking with Nicki and others in the office is always a pleasure. Thank you! More...

D
20 March 2019

Terrific service! Nikkie, the office manager, has always been extraordinarily responsive. The house cleaners have always done a great job, some better than others - they are people, and everyone has bad days - but I have never needed to call them back in. Just be sure to let them know if anything was missed, or should be on their list. We LOVE that they send a team that can be in and out of our house quickly. More...

D
9 January 2019

Maid Brigade has been doing a great job for the last several months! Very friendly and helpful. Highly recommend!

A
9 January 2019

I've been with Maid Brigade for almost 6 months. I must say this is one of the best companies ever. They care so much about the clients and employees. ..I've been going through a lot of personal stuff at home. Maid Brigade has been so understanding and helpful I'm beyond lucky to have them as my job. Clean, caring company what more could you ask for!!! 5 stars!! More...

A
18 December 2018

Maid Brigade did very well. I was very impressed with their work. There were a few things that they missed like cleaning my walls and base boards or missed cleaning a small area on my floor, but, other than that, they did quite well and my apartment feels good again. I will definitely utilize their services again next year. I would love to use the same women next time that cleaned for me this time, but, I couldn't hang around long enough to get their names while they were cleaning so I would hope that they are all very detail oriented cleaners and can be trusted to be left alone in my personal space since I can't always stay there while they clean. Not having to be there while they cleaned freed me up to take care of other tasks that I needed to take care of and they locked the door on their way out. Opening my door to a clean bedroom and bathroom felt great, especially since I'm lazy and I hate to do the cleaning myself. Great job! More...

A
22 October 2018

I have used them for over 6 years and they are great. I have them come twice per month. Good cleaning, fair price, reliable and professional. They bring their own supplies, they work fast, and there's never an issue. I've lived in apartments and houses in Miami and used them in both. I tried using individual cleaning ladies that were recommended by friends. I found they didn't clean as well and they often had scheduling conflicts, changes, and cancellations. I decided to shell out a bit more money and use a service. So glad I did and I never looked back. They're always on time, they always get it done, no fuss. PRICE: They charge extra for the first cleaning. Don't get freaked out by this. If you're going to use them regularly, stick with it. The future cleanings are much more reasonably priced. I see some of the negative reviews on here. Let me say this: I've never had anything stolen. No way. I've had 2 broken items (a dish and a soap tray) in all those years, and the company paid for them. That's normal life, you gotta expect that can happen. They clean well. Bathrooms, counters, tub, floors--they're all cleaned thoroughly. If you want to eat off your toilet, you should clean it yourself. I'm sorry to say, nobody is going to clean as deeply as you would. No service, no maid, no butler. You need to have realistic expectations. They clean as well or better than anyone is going to do the job. If you want reliability and professional service, this is the way to go. More...

C
11 October 2018

I am so happy with how my house looks after my first cleaning by the Maid Brigade team. Everything looks sparkling clean and smells wonderful. A neighbor recommended Maid Brigade as she's used them for a while now. Some things are just too hard for myself or my husband to clean: ceiling fans, interior skylights, behind the toilets. You know what I'm talking about.The first or initial cleaning service is a little pricey because they spend quality time in your home. But it's worth every penny. My cleaning team was Lorena & Arminda. I have a lot of Fall & Halloween decorations up right now and Lorena even dusted my fake Fall apples and silk plant. I couldn't believe it! Both ladies were amazing and professional. All cleaning supplies, vacuum cleaners and other equipment is supplied. All I did was show them where the replacement plastic garbage bags for in the kitchen were kept. Baseboards, hardwood, stainless steel, all polished and clean, even the inside of my microwave. Maid Brigade uses "green" cleaning products so I'm not worried about ill-effects on my cats or us humans.Everyone I've had contact with has been wonderful. Mariam & Mike in the office and Ryan the customer service rep. Ryan came out to my house to check in and leave me information and a calendar with my future service dates. I've never used a cleaning service before but have a feeling I'm going to be a satisfied customer for a long time. Thanks Maid Brigade! More...

L
6 October 2018

Maid Brigade is the best! They did such an amazing job that my children commented that "its like a brand new house!". Truly grateful for the hard work and dedication to detail. Our home is a Victorian with intricate moldings and spindle staircases. They scrubbed every nook and corner of them. And my kitchen range/grill now looks brand new. Lynn and here kind colleague embraces our dog and cat as if they were their own. What a great, great service. More...

T
30 September 2018

Maid Brigade has been cleaning my business for about 6 months now. They always do a great job! I would highly recommend them

P
27 September 2018

Very happy with Maid Brigade. They fit into my schedule, clean more than I would every two weeks, and are thorough, professional, and efficient. I have less stress and more time to enjoy the weekend since Maid Brigade. More...

C
24 September 2018

This service has been both reliable and affordable. They were late once due to a cleaning that took a bit longer, but when they showed up they were ready to work. I like that they do their best to bring the same folks out so you can build a relationship. The front office and cleaners have been friendly. I have used this service about five times now and plan on continuing working with this company. More...

B
20 September 2018

I have been so happy with this maid service.  I can't believe how thorough they are, I have never had a bad experience.  I have used them for about 2 years.  We did have to take a 9 month break due to our house flooding in Harvey and as soon as we were about to move back in I had them come out to do the hourly cleaning and then got back on the regular schedule.  They did an amazing job on that hourly cleaning which was no easy feat due to the construction dust and debris.  My day is Tuesday and I'm always so happy and excited for them to come!  They give me a time window, but they are almost always here at the same time so very easy to plan for (since I have crazy little barky dogs I have to corral).  Give them a call I guarantee you will be happy. More...

T
18 September 2018

I am all for Team #1 because they were friendly and accomodating.  They worked very hard from the time they stepped into the condo until their scheduled shift was over. But most of all they left everything spotless and shiny clean. The oven/stovetop looked like new and the bathroom sparkled. Looking forward for them to do my home regularly! More...

N
13 September 2018

I used maid brigade recently and they did such a great job.

F
13 September 2018

After the other cleaning service canceled on me on the day of the scheduled cleaning, i was desperately looking for cleaners as i had guests arriving the next day. I called Maid Brigade and the gentleman (Bob?) was very accommodating and told me he'd try and move things around and get me a team of cleaners for that very day. He called me 15 minutes later and said a team of three cleaners would be arriving in a few hours! The cleaners did a fantastic job and were extremely thorough. Maid Brigade is reliable and thoroughly professional. I couldn't be happier with them and will use them regularly from now on. More...

E
7 September 2018

I have been with MB for over 3 years. Great service and no disappointments. The cleaning terms are efficient and do a super job. Thanks for your excellent quality and great customer service.Winnie & Ernie Turocy More...

J
28 August 2018

Maid Brigade of Glenside, thank you. For the past 4 months Maid Brigade has come to my apartment. They are cordial, polite, thorough & pleasant to be with. Pat & Diana, Thank You - Joani

T
7 August 2018

Maid Brigade delivers! From the top to the bottom, my place is cleaner than ever. No other cleaning company has qualified to clean our home. Five stars all the time! Thanks so much, Maid Brigade. More...

D
9 July 2018

Ladies always do great job for me. On time, thorough & efficient & go above & beyond for me, especially after my surgeries. Not only clean but change lightbulbs,etc. Little extras that mean a lot. Highly recommend them! More...

N
12 June 2018

We've used Maid Brigade for 2.5 years now, probably our 5th company in 15 years. This is by far the most consistent cleaning results we've ever had which is why we left all the others. It's so nice to come home and see everything is taken care of and looks amazing! So worth the switch to Maid Bridade. Thank you so much!~ More...

J
29 May 2018

From start to finish extremely impressed with them.  Hired them for the first time and the owner came out to walk the job with me. The team showed up the next day on time, they were friendly, detailed and made sure doors were shut behind them so my pets didn't escape.  Price was well below their competitor I hired 3 months prior.  Will be using them bi monthly going forward. More...

C
25 May 2018

We have used Maid Brigade for over a year now.  We have never had a problem. Always show up when they say and their prices are reasonable.  If there is ever a concern, they take care of it immediately... they always ask to come back and fix it.  Lovely maids. More...

M
19 May 2018

I am still a happy customer with Maid Brigade.  Recently I had a small issue and Carolyn took down the information and offered to have someone come out and take a look. Delia the team supervisor came out this week and took care of this issue immediately.  Delia is always so nice and always works hard to make sure I am happy with my service.  She is a great asset to the company.My teams are always friendly and nice and I appreciate the great customer service and cleaning that Maid Brigade provides!Thank you to all the great employees. :) More...

E
18 May 2018

Prompt.  Professional.  Thorough.  Trustworthy.  Careful.  Great follow-up on requests for special attention problem areas.  Periodic manager visits.     Price is not cheap, but service is good so far.       Would have given them 5 stars except for their very 'interesting' fee structure.  There are so many rules and fees that it reminds me of my cable TV bill. More...

S
7 May 2018

I have had these guys clean my salon for a while now. There had been a couple Maids I was not happy with and they are no longer with the company. ..Now Amanda is in charge of cleaning my place does the best cleaning...I am thankful for Maid Brigade! More...

D
26 April 2018

Have used them for almost 20 years.  Love the team I have now.  Go above & beyond what's expected of them.  They are terrific!

K
23 April 2018

I was referred to Maid Brigade by a couple of my close friends.My boyfriend and I recently renovated our kitchen, which required knocking out a few walls in our 1930s home. And man, did that accumulate some DUST.I've always been a self-home-cleaner, but after about 5 weeks of dusty living, I knew I needed to get some professionals out here to do the job.It was such a relief when I walked through the door. I touched every surface, and they were all spotless. I have two large built-in shelves with lots of little and big trinkets. They took the time of dusting every piece and placing everything back so nicely. The main reason we hired the professionals was for the insane amount of dust, but oh boy was our bathroom CLEAN AND SPARKLY. Not to mention, I have a husky who sheds quite a bit, and there wasn't a hair in site. I could tell they really took their time in each room of our house.Although my kitchen renovation was finished, the dust was too overwhelming to enjoy. It was such a relief to finally feel like I got home back thanks to Maid Brigade. More...

H
9 April 2018

I have been using Maid Brigade Eastside for 5 years, and the crew always does a great job.  My crew is usually 3-4 people, so they are in and out quickly.  Steffonie has always been easy to communicate with by phone and email and is responsive to my needs.  I've been very happy with the service I've received More...

G
26 March 2018

We have been using Maid Brigade for over 8 years!  They are very professional, reliable and friendly.  Cost is good.  And very flexible when I need to change my cleaning dates around.  I highly recommend Maid Brigade.

J
9 March 2018

Management is great. I have family in the Phoenix area and Brian and Alan and their team are always ready & willing to help them out whenever needed. Thank you!

E
14 February 2018

I have used Maid Brigade for many years with much satisfaction. They are always courteous and have great attention for detail.I highly recommend them often .

S
14 February 2018

This company is great! I have been using them since 9/2016, and have no complaints at all. They always have the same crew at our house, so they know it well, and are very efficient. We love our crew! The two of them are so friendly and always pay close attention to their work and do a fantastic job! We plan to keep using them for many years into the future! More...

S
14 February 2018

Maid Brigade is definitely one of the best maid services we've ever had. They are consistently attentive and very thorough, and if there's anything special we need they take care of it no questions asked. They are really nice people and we definitely recommend them to anybody looking for a very high quality maid service. More...

F
14 February 2018

I have used Maid Brigade for years and never have had any problems with the maids and their excellent service! I highly recommend them!

A
14 February 2018

I have been using Maid Brigade for many years. Most of those years have been with the same cleaning team which I love. They are consistent, efficient and professional. Would recommend to anyone.

A
17 January 2018

The crews follow directions, both standing and those given at the time.  They give extra attention to parts that they perceive as needing the extra, even if I haven't noticed that problem.  They arrive when the office specifies.  They work around my work-at-Home husband, and even give him early warning that they are about to start vacuuming, so that he can move to another room and continue his phone call without interruption. Excellent service! More...

S
6 December 2017

Maid Brigade's cleaning service is excellent, trustworthy and reliable; in answer to those who complain about scheduling, I have had no problems whatsoever with their scheduling. It is a huge plus that I have always been able to arrange for the cleaning team to let themselves in even when I'm not at home. I don't have to struggle with language barriers; I can explain complicated needs and situations (e.g. this summer we had a nasty plumbing sewage backup issue in the bathroom that I cleaned myself but that needed extra disinfecting by the regular Maid Brigade team) to Felipa at the home office. Maid Brigade takes its price quotes very seriously and in my experience is not the nickel and diming price gouger that a reviewer on Yelp claimed. I used to be an individual professional housecleaner and I know how long it takes to do a thorough job. The Maid Brigade cleaning teams always work extremely hard at full speed. They are cheerful, efficient and thorough, they are kind and affectionate towards our curious, mischievous dog and elderly cat, and they know how to arrange the linen couch covers and pillows with a flourish that makes our modest, ordinary living room look and feel like a spa resort--the extra loving care doesn't take long but just feels SO nice. They are so conscientious about pricing that I practically had to FORCE the home office to let me pay for an extra ten minutes per week for the hard working team.  No, Maid Brigade is not the cheapest, but for a highly efficient two person professional cleaning team, they aren't overpriced, either. As other customers have mentioned, it is a big deal to us that the employees are background checked, honest, hard working, lovely individuals who are on the books, paying into Social Security, etc. and that we don't have to worry about liability or long term worker exploitation. I would be suspicious of a truly professional cleaning company that charges significantly less, because being on the up and up does cost real money behind the scenes as a business owner. Since I struggle with frozen shoulder and other disabilities, I have been very grateful for the help that makes my life easier through Maid Brigade. More...

L
18 November 2017

I love coming home to a clean house. They do a great job.

F
18 November 2017

I love maid brigade. I have been their customer for close to a year now. I am satisfied. I love them because of two things. One is they always arrive within the time window that Marcy (scheduler) says when I call her on the day of the service and another thing is they clean based on how we need them to. I agree to the other reviews here that they are a bit pricey. I did try another service for just one time and those guys drove me crazy. I again came back to Maid brigade. I will highly recommend these guys. More...

C
14 November 2017

They do a great job of cleaning - and take special care in making sure that the kitchens and bathrooms are clean, fresh and spotless.  The service teams are fast, reliable and understand how to accommodate elderly clients so any potential disruptions are minimized.  That personal touch is priceless! More...

K
2 November 2017

Their professionalism with scheduling and their follow up is great. It has always made uncomfortable to use freelance maids. Going that route is less reliable and I felt bad knowing they were not paying into social security, unemployment, didn't get health insurance, etc. The initial cleaning was expensive but we had been without a maid for several months and didn't have the time to keep it as clean as we wanted so I can see why they need to do the initial cleaning to set a baseline. Mostly I like that they are insured and bonded company, the cleaning staff has had background checks, and their staff are getting paid on the books and get health insurance. They can do a special disinfecting cleaning after someone in your house has been sick, too. More...

D
16 October 2017

I received a flyer in the mail and called about cleaning services.  I spoke to the owner of the franchise and arranged to have a priority cleaning (2 people, 2 hours).  The owner was very pleasant and informative.  The cleaning people arrived as scheduled and were very nice and professional.  They did a great job!  I was impressed with how much they got done in two hours.  We are very pleased with the experience and the results.I'm glad I didn't read the reviews before hiring them, because I probably would not have hired them and would have missed out on a very positive experience.  We have hired various cleaning people previously and have not had good experiences.  Many cleaning people don't really clean; they just do superficial things like folding the end of the toilet paper in a V and fluffing pillows.  These people really cleaned.They were careful with our property and left the house sparkling.  I am known by family and friends to be very picky, and I have no complaints.  My husband is not as picky as I am but likes a clean house.  He is super impressed by the looks of the house, especially since he didn't have to help.  He does not enjoy cleaning. More...

K
14 October 2017

My experience with other maid services is that the maids want me to hire them directly and skip paying the service.  And there is no uniform quality of service. That is not the case with Maid Brigade.  What attracted me is that all maids are employees of Maid Brigade. The service carries its own insurance so I didn't have to worry about liability issues. They are highly organized. They prepared a check list of everything that needs to be done that is followed by every worker in my home.  By the way they work and the details they take care of it appears to me that the maids have experience in the hospitality industry.  I recommend this company wholeheartedly. They are first rate. More...

K
14 October 2017

"They came in like a Ghost Buster squad" is what my hubby said after the initial Cleaning. He meant it as a big compliment. But until we got to that point we had some trouble. The two ladies seem to have difficulties reading or understanding instructions and kept punching in the incorrect gate code. Since they did not speak English, all communications run through their office personnel. We spoke to Rosa and she was great, but it's just inconvenient because giving instructions feels like "playing telephone". They were really thorough though and I already arranged for a monthly cleaning that will start in about a week. They left out a few thing that i wanted to have cleaned so I will be calling the office to give further instructions. If all goes well from here on out, I'd be happy to change my review to 5 stars. More...

N
1 October 2017

The service is pricey, but these kind ladies did a wonderful job. Worth every cent.

B
29 September 2017

Outstanding service and responsiveness, and it's not surprising given that the owner Al Monaco is a consummate professional with very high expectations of himself and his team.

R
27 September 2017

My family has been using this company for over 10 years!  They have come to know us and treat us like their own. Cleaning services began us our home and they also provide excellent service to my grandmother's home as well. The receptionist can be a bit pushy at times but in the end she does understand that my grandparents are elderly and need a consistent and friendly crew to be on time every month. I recommend Maid Brigade for all cleaning needs! Plus, all of their cleaning products are GREEN!!! More...

M
14 September 2017

After doing a lot of research as to which cleaning service to use, Maid Brigade came out on top in terms of pricing and responsiveness to my initial inquiries. Some companies did not even return my call. Two years later and we're still very happy with their service and although they just recently had a price increase they are still below most other comparable services. I appreciate that they take the initiative to call several days ahead and ask if we want them to keep our scheduled cleaning if it happened to fall on a holiday. More...

J
11 September 2017

We've been using Maid Brigade for over 15 years and have been very satisfied. With just two of us in the house now, we get bi-weekly service, and in all that time nothing has been broken or missing.  Last year we took an extended mainland trip and their service was still excellent, according to our house sitters.  Couldn't be happier with their work. More...

C
11 September 2017

I'm rather surprised at some of the reviews here considering I've been using the service for several years now and have no complaints at all. When Colin first came out to give us the estimate, he calculated what we wanted done, how frequently, plus the amount of time it would take. They had a formula that as I recall was very similar to other services on the island and ultimately came out a little cheaper. They have been very easy to reach if I need something changed, an appointment canceled, or some other direct interaction. Sure it's cheaper to hire an individual rather than using a service, but then you take the responsibility if that person is less than honest. With a service and bonded employees that risk is mostly eliminated.To be honest, our home is very cluttered. We try to get the worst of it corralled prior to cleaning visits but even then, it's not the easiest place to clean. We've specified what we want the service to do for us (carpets, bathrooms, kitchen, and light dusting) and they've accommodated our needs, frequently even arranging the cluttered areas to look neat. Everyone works quickly, efficiently, and tries to get as much done in the time they're allotted as they possibly can.They've been extremely honest. In the 5 or more years we've used them we've only had a couple of very small incidents, neither of which I would have noticed if they hadn't pointed them out to me. Everyone has been friendly, helpful, and nonjudgmental when our clutter level is a little worse than usual. I highly recommend the company. More...

L
7 September 2017

Before moving into our new home, our amazing real estate agent had our home cleaned by Maid Brigade.  My RE agent was so on top of things from searching for the perfect home. .. to all the paperwork and conversations that I stressed out about (keep in mind I'm 8 months pregnant)... she even went out of her way to meet up with  me, answered all my emails/ text messages & phone calls whenever I had questions or concerns about the process of purchasing the house.  I was 8 months pregnant at the time and my real estate agent knew how concerned I was about having the entire home clean and ready for my first born baby.  So that is how I was introduced to Maid Brigade!!!  There were 3 employees that came over and we're very polite.  They all worked very diligently to meet our standards we requested.  They worked so well together and had such a friendly demeanor... I would definitely hire them for any future cleaning services. More...

H
7 September 2017

My wife who is immaculate wantedhelp to clean our house. She said our house is to big for one person to clean .Since I'm no help we decided to call Maid Brigade. They were a blessing!! The cleaning creware very good at cleaning very friendly.If they can please my wife they are doing avery good job. Thank You Maid Brigade!!! More...

S
7 September 2017

Since I'm a new grandmother with a crawling toddler to babysit, I wanted the house to be spotless and cleaner than clean, so I called for extra help. MAID BRIGADE did an excellent, detailed, thorough cleaning, and I'm very satisfied.  It's such a stress reliever to come home after a long day of work to a super clean house. The floors and corners were clean, the granite counter surfaces were nicely polished, the mirrors were shiny, the towels hung nicely folded, and the great attention to detail on the vacuuming was awesome!  : )Thank you to Maid Brigade for giving me more time to enjoy the fun things! More...

S
5 September 2017

I had maid brigade come in and do a move out cleaning for my apartment. They were very professional. They gave me a reminder call the night before to let me know what time They were coming the next day and that They would call 30 min prior to arriving. They did an immaculate job!!!!! They were so thorough in cleaning everything! The place was dusty and was full of dog hair (my lab sheds a lot...) and after they were through, it looked ABSOLUTELY SPOTLESS!!! My apartment looked better than when I first bought it!!! No joke!!! They cleaned my floors, ceiling fan, my tub, my sinks, kitchen, cabinets, fridge and freezer, and every nook and cranny!!! It was definitely a jaw-dropper walking in and seeing the newly clean apartment. Now I'm confident it will sell sooner than later. I would definitely recommend them to anyone who needs to do a move out cleaning or if you just are too busy to clean yourself and need some assistance. THANK YOU MAID BRIGADE!!! More...

J
5 August 2017

I've been using the service for quite some time and ...I'm satisfied. Yes, arrival times may vary but I've never had a no show, which is unacceptable. Usually, a quick phone call to your provider will remedy the situation.People who think that they can get this service for a cheaper price are being ridiculous.Would you clean someone's house for the amount of money "You" think you could get away with paying.And folks...it doesnt hurt to tip once in a while.Finding reliable service is hard enough to come by...here in South Florida. More...

B
16 June 2017

I have used their service for years and am more than pleased with the job they do. They dust everything from the ceiling on down including our wall full of bookcases.  The bathrooms are spotless as is the kitchen after the team of three are done. We have two dogs and not one hair is left on any of the upholstery. They empty out all the garbage pails in the house taking it and our recycle out.  As they exit, they mop and dry all the floors so not a single footprint is left. They perform their job systematically, efficiently, and thoroughly. I'm happy they provide their own cleaning supplies.  It means they use what they know works and I don't have to concern myself with making sure they have supplies. More...

C
8 June 2017

I have tried other cleaning services in Richmond, and they are by far the best!!! They are very detailed, thorough, well-organized, and punctual. I love them and I wish I could have them come over every day, haha! Also Ryan their coordinator is top notch. I highly recommend them. More...

D
7 June 2017

While the prices are more than I'd like to pay for maid service, they are right in line with most other companies I called in the area, for the same amount of work, so I was happy to pay. The team of three showed up right on time, and got right to work cleaning the house without any direction. When I had a question, we needed to clarify the scope of their cleaning with their manager, but once it was cleared up, the rest of the service went smoothly.The house is clean, and I'm happy that all the items I don't feel like cleaning finally look nice again. More...

K
31 May 2017

The girls always do a great job at my house! They arrive on time, and work efficiently. Our house sparkles and smells so good after they have been here! Thank you so much!

C
22 May 2017

I'm a client for a year now. Very happy with the service MaidBrigade of WNY has been providing ever since. Professional staff. Thorough cleaning. Very happy with the team they assigned me with. More...

L
21 May 2017

We have been using Maid Brigade for over two years now.  Previously, we were with a different service that started out well, but with new managers left us unhappy.  We have had Casarah and Michelle as our cleaning team since we decided to change to Maid Brigade, and find them to be efficient, trustworthy and friendly.  Our house always looks, smells and "feels" so good after they complete their work here. And, we look forward to having them here.  They care about their work, and their relationship with us. I would highly recommend this firm to anyone looking for a good team to provide for their housecleaning needs. More...

S
20 May 2017

Best cleaning service in Seattle!  All the teams that come to my home are wonderful. They do the most thorough job of anyone by far. And they are so nice professional and the folks on the phone in the office couldn't be nicer. More...

P
14 May 2017

They are always on time. I like what they do and am very happy

C
11 May 2017

The team was extremely thorough and followed my instructions to the letter. I'm using them bi-weekly now!

C
11 May 2017

Very pleased with their service. Always prompt and do a great job. The team approach means they are done a lot quicker. I would highly recommend Maid Brigade to anyone who needs someone to help with weekly or bi-weekly cleaning. I use them bi-weekly and it's been a real help with my hectic schedule. They get all the small stuff I never seemed to have time to deal with. More...

N
19 April 2017

I love this company so much. These girls have been coming to help out for the past year, and they are so great. They actually treat the place like it's theirs and so there is never a reason for me to be there. Bryan, the owner is great, too. I was moving out and the company was able to provide me with a 100 % perfect clean. I also feel like they are reasonably priced in comparison to the excellent quality they provide. Leticia and Lupe are so wonderful and Elena and Sandra have smiles that are contagious. I've scheduled monthly cleans and never need to remind them - they actually end up reminding me the day before with an ETA time frame. HIGHLY recommended. More...

J
18 April 2017

We have had our Maid Brigade team clean our house for years.  They do a terrific job every time!  They are kind and professional and will accommodate any change in schedule or cleaning that we need.  I highly recommend Maid Brigade!

R
29 March 2017

Gotten to know these guys pretty good over the last month. I can say the company has great ownership, management, and core values. Someone you can trust in your home. More...

S
28 March 2017

This is a well run business that is always dependable. I'm very happy with how my home looks when I get home, but I also like their communication and flexibility. They do a great job and are competitively priced too. More...

T
5 March 2017

The office staff was very helpful and friendly. The house cleaners did a great job. Their estimate was better than competitors and I was pleasantly surprised that the bill was on the lower end of the quote.

L
20 January 2017

The teams of two or three women that have come to clean our house are always prompt, efficient, and very courteous. They do a great job! The office is always accommodating if changes are needed for our schedule. Currently they come to do a thorough cleaning once a month. More...

T
15 January 2017

I used them for a deep cleaning for the first time. They were prompt and courteous. Great job with overall cleaning and cleaning things like the blinds that I rarely get a chance to do. I probably scrub more or just as much in the bathrooms, but overall they were good at an overall clean and a chance for me to have a break over the holidays. More...

S
8 January 2017

We have used Maid Brigade for years and are always pleased with our cleanings. The office staff is always courteous and pleasant and the cleaners always conduct themselves with professionalism. I would highly recommend this company. More...

J
4 January 2017

We have had Maid Brigade clean our home weekly for several years. Their team does an excellent job week after week, and I'm fairly particular and detail-oriented. They are thorough yet efficient, and careful with our antiques and fragile belongings. Best of all, they are very trustworthy and professional. Highest recommendation! More...

C
2 January 2017

I heard about Maid Brigade from a neighbor who raved about the service. Prior to retiring several years ago, I had a person to do my cleaning on a bi-monthly basis that I thought did a good job. After retiring I felt that I should be doing it as I had the time. What I did not know was how much I would dred cleaning day when I had to do it. It took so much time and I found it depressing. I was astonished the first time Maid Brigade came and frankly am astonished every time they come. I have yet to find ANYTHING that they don't do well or that I think I could be done better and I think I am pretty particular. They make our appliances and faucets look like new and everything else sparkles too when they have finished cleaning. Another amazing thing is that it only takes 1 1/2 to 2 hours with 2-3 staff. They are in and out in no time and you are left with a sparkling home. The owner is so highly motivated that you would think he invented "Customer Service". I cannot say enough good things about this service and will be happy to answer any questions if you would like to e-mail me at carolejohnson@aol.com. More...

T
23 December 2016

Great service and personnel! I highly recommend this company for all your cleaning needs!

P
16 December 2016

I am very happy with the service that Maid Brigade provides. Although I have never met the maids that clean my condo, I always look forward to coming home to a clean house. They leave me notes to let me know of anything that requires attention and are always very professional. More...

D
13 December 2016

I'm sure that they will offer excellent service. Looking forward to the next division in San Diego!

A
12 December 2016

I have had Maid Brigade for over 3 years, twice a month. I am very happy with their service and highly recomm nod them for one time cleaning or on a regular basis!

K
11 December 2016

Maid Brigade does a great job - very professional and flexible and I appreciate that they use eco friendly products when they clean.

S
5 December 2016

Maid Brigade provides us with consistently outstanding service.  They have been wonderfully flexible - I work from home and need to modify my schedule on occasion.  They are always willing to adjust.  Both the customer service folks and the cleaning teams are friendly and efficient.  Strongly recommend!!!!  Bonus for using Green cleaning products!!! More...

T
5 December 2016

We've worked with a crew from Maid Brigade for over a year now. The team is outstanding, our house is divinely clean, and our life is much more manageable. The office staff has also been flexible when we need to shift dates. More...

E
30 November 2016

Great to have my house cleaned each month by professionals with integrity. My home and belongings are in good hands with the Maid Brigade team.

C
29 November 2016

They are wonderful - they bring their own supplies and are friendly and efficient.  It is money well spent!

S
29 November 2016

Professional and thorough.  They also use a team so they can get done quickly.  We switched six months ago from another service and have never regretted it!

E
27 November 2016

They've always done a fantastic job for us. Very grateful for their thorough work.

T
20 November 2016

Love Maid Brigade. Have used them for years. The crew is consistent, both in their work and in the sense that I see the same lovely ladies every time. They are sweet, kind, caring, trustworthy, and patient  with my little French bulldog. I highly recommend them. More...

T
17 November 2016

Maid brigade is well organized and they do a really good job. I love coming home on the days they were there! I've had other cleaning services and I would have to say I like maid brigade the best.

M
17 November 2016

Management has been great and very responsive with almost any issue or needs that I have had. Once the crew knows exactly how you like things done, they make every effort to make sure that it is noted and done each time they are in my home. love that

S
2 November 2016

I am very pleased with Maid Brigade. They are always begin and end on time. They are efficient and do a wonderful job. I love the cleaning products they use. My house sparkles when they are finished. They are also very accommodating when I have to reschedule. More...

J
29 October 2016

I just started with Maid Brigade and was very pleased with all aspects of their service from the initial contact, getting an estimate, the electronic sign up process, and best of all great cleaning service. I can wait to have then help me clean my house in a regular basis!! More...

D
10 October 2016

I have used Maid Brigade for the past 7 years and always pleased with the professionalism of their crews and quality of cleaning products. The cleaning crew wants the customer to be satisfied with their job. I had an incident this last time with the cost but Carolyn who is co-owner contacted me and made it right. I appreciate her willingness to correct the misunderstanding and to listen. They want to make it right for all. Thank you. More...

J
3 October 2016

Great staff - green products- on time and professional

C
2 October 2016

Maid Brigade come to you with a cute car, all supplies needed to clean ( that are green) and pay attention to all detail! The staff and owners could not be any more friendly and professional and my home has never looked better ! Counters are shining, sheets are changed with pillows placed perfectly, any extras I would like added ,can be with a price list provided. I am so impressed with how they are run! I am a happy maid brigade user ! More...

T
30 September 2016

Pleasant experience from initial contact via the Internet to the booking to the 2 lovely ladies who came to clean my condo. I'm an entrepreneur... I'm busy... And I have no desire to spend my free time cleaning lol.  They were so thorough! Even cleaned my soap dish holder thingy! Terrific job maid brigade!.i hope all future appointments are as stellar as the initial one! More...

M
28 September 2016

I have been using Maid Brigade for 2 years, and can't be more happy with the service. They are very prompt, courteous, and clean the house the way I want them to. The administrative part of the Maid Brigade is also very courteous, and helpful. I have had to change my cleaning times a few times, and they went the full mile to accommodate our needs. Great Company!!! Thank you More...

L
27 September 2016

I have been using Maid Brigade for over 2 years and have been very happy. All the teams have them same process and they are all thorough.

K
26 September 2016

Just tried Maid Brigade. They were timely, respectful and soooo thorough. I haven't had my house cleaned like this in a long time! Thank you, looking forward to continued service. More...

D
31 July 2016

I have been super happy with the service of Maid Brigade. Always a joy to come home to a clean house.

G
26 July 2016

Operations are not well organized (hard to reschedule, whatever specifics you set up with one salesperson, the next one will have no idea about, staff was 30min late, started cleaning the wrong room etc). Also I wouldn't advertise myself as green cleaning service if I leave the water running for several minutes without a reason. Overall staff was sweet and did a good job so it's worth a little patience. Next time I'll call more ahead of time so that I don't get stressed out about the glitches. More...

A
7 July 2016

A great service for years and I wouldn't use anyone else. Keep up the great work and watch for some more referrals.

R
23 June 2016

Friendly, honest and thorough. I love that MB uses natural alternatives in their cleaning products. A team comes to your home, and in a few hours the house sparkles!

M
24 May 2016

Maid Brigade is very professional, and I'd definitely use them again! They provided me a deep clean at a very reasonable and competitvely priced rate, and I found their responsiveness, customer service and family owned feel was a great fit for me and my family's needs.  My home is over 3000 sq ft with lots of hard surfaced floors and a big shedding dog and it was sparkling when they left! They were able to schedule me a few days before I was having a graduation party and I felt so relieved that I didn't have to do the cleaning on my own. They provided such a quality clean that even my guests commented on how fresh my home was upon their arrival. As I said, with a shedding dog, my floors are never clean and Maid Brigade helped make them shine when I needed it most.Like the many other satisfied customer reviews share, this company is awesome. They are very transparent on their services from,the start, were happy to answer any questions I had, were reliable and definitely worth hiring! You can tell they invest in their employees because they all show up looking professional but more importantly they are kind and friendly which means management has hired quality people. Thank you Maid Brigade!! More...

C
16 May 2016

I was unable to clean my home for several months and needed help with floors and carpets on a weekly basis. Maid Brigade really came through for me! They arrive on time, are flexible and are very thorough! I've also used them for a deep clean and found them to be very affordable for the service they provide. I'll definitely use them again! More...

M
20 February 2016

I used Maid Brigade for a move in clean. They arrived on time with everything they needed. The two ladies were friendly and got right to work. I was very pleased with the outcome! More...

L
9 February 2016

Maid Brigade is great! They always do a great job cleaning my house and they get in and out in a timely fashion. They have always been accommodating with schedule changes. I definitely recommend them to anyone in the south bay. More...

B
27 January 2016

I have been using Maid Brigade for many years.  I count on them to come as scheduled and to leave me with a clean and beautiful house.  The cleaning products they use leave your house with no chemical smell.   I have found them trustworthy and honest and friendly. More...

G
22 January 2016

Give yourself a break from the normal grind and treat yourself to a clean house.

A
21 January 2016

Courteous, professional. A Joy to work with. And the deals they offer are spectacular!

S
21 January 2016

Very courteous and professional! I love the deals they offer!

L
5 November 2015

We have received such quality and friendly service from Maid Brigade. They have been such a help this year with our crazy schedules. We honestly do not know what we would do without them. Justina & Joni always arrive with smiles and care about the quality of their work. We are so happy we found them! More...

J
27 October 2015

Love love love love love. We just moved to PV and our former housekeeper couldn't come with us due to the distance. I called MB and they came out to give us quotes. Their prices were completely reasonable and in-line with what I was thinking. They were on time, courteous, professional...and fast! And our house smelled so good after (we have 3 dogs and a toddler so that's hard to achieve).  Carolyn and Dennis, the owners, couldn't be nicer or more accommodating. The other really awesome thing I liked about them is that they are incredibly safety conscious and color code their cleaning supplies so that things like bathroom cleaning supplies don't touch kitchen cleaning. They are very goo about products that are dog and kid safe which is also appreciated. I would recommend them to anyone looking for top notch cleaners. More...

S
16 September 2015

We switched from Maidpro a while back, and could not be happier. Superb cleaning, exceptional workers. Strongly recommend them. While they are not the cheapest, they are worth every penny. More...

S
25 August 2015

I'm not sure if the previous reviewers have the correct maid brigade franchise. I have been using Maid Brigade of Long Island for approx. 11 years in two homes. My home is always left clean and shining after they finish. I have never, ever has any problems with trusting the cleaners in my home. The rates are competitive with other cleaning services (that are franchises). If I have a problem, I call Bob, the owner/manager, and it gets fixed. I have recommended Maid Brigade of Long Island to others without hesitation. I know they do a great job, because for a little bit I used another cleaning company. I had received a $1000 gift card for the other company's services as a birthday gift. Can't say their name here, but it rhymes with "Berry Blades". They were the same price but terrible. Everything I had come to expect with Maid Brigade simply wasn't done by the other company. More...

T
13 July 2015

I would like to think the ladies who came to help us clear our house today. They were very professional and just needed us to be out of the way! They did a fantastic job in Kaneohe. Thank you so much!!! More...

T
23 June 2015

These guys are fantastic!  They use natural products, come on time and do a wonderful job.  Dennis is always a pleasure to deal.

H
28 April 2015

So I'm back home visiting the MIA and my sister's moving out of her GINORMOUS 5 bedroom. A move out cleaning in a house this size is not a job for one. So mom calls and sets up a service with the "no show" and we're all bummed looking around at the house thinking, "What do we do now?" I do a little Google search and happen upon Maid Brigade. I call and speak to Adrianna who completely emphathizes with the situation, gives me a stellar quote over the phone and lets me know she can send someone between 9am and 10am the next day. SCORE. And relief...Ring ring... Adrianna calls and lets me know my card has declined. Ummm. NOW my travel security on the card wants to kick in!? Anyhow, no worries on their end she was super nice about it, took 30 seconds to fix and the ladies were already on their way. The lovely women showed up just before 10am and did an UH-MAZING job on my sister's house. Really, it is probably cleaner now than when she moved into it.They were friendly, personable and thorough. Thumbs up all around. Don't cut corners with an unreliable Craigslist find who may try to sue you for a "slip and fall". Maid Brigade is licensed and insured. I am surprised by those writing they are expensive. In fact they are beyond competitive.Highest recommendation! More...

M
13 March 2015

I hired Maid Brigade about 4 years ago when I moved into my new house because I wanted a bonded/insured cleaning service instead of having independent cleaning people.  I ended up selecting Maid Brigade mainly because of cost --- I was able to work with the owner to get a cleaning schedule that fit in my budget.  For 4 years, I've been continuously impressed with the reliable service I've received.  The maids have NEVER not shown up when they were scheduled to come.  And, the day before a cleaning, the office sends me an email with an approximate time of arrival.  The maids do a great job and are responsive to my special requests.   I get a weekly cleaning and I've been very impressed with the thoroughness of each cleaning.  I have cats, so I appreciate that they use "green" cleaning supplies.  Highly recommended! More...

J
6 March 2015

I used them for almost eight years every other week.  They were efficient and did an excellent job.  When I was going to be traveling, I could cancel and I could also change my day if I needed the house clean earlier than my regular day.  They use eco friendly products and I have the impression they pay their employees better than many of the independent cleaners who also are not bonded.  I was surprised by how exoensive it was, but prices were competitive with other cleaning companies and I was happy with having a clean house. More...

L
21 January 2015

I've been using Maid Brigade Eastside for many years and as another review stated they are always professional and timely. Our schedule is often crazy, and with one email or phone call, I have often moved my service to a another day or time. Their response time is wonderful and having a clean house when we arrive home is priceless! I would highly recommend this business as a source for your cleaning needs. More...

M
2 January 2015

I have been using Maid Brigade for over a year.  Dennis is awesome, and usually the team does a good solid job of cleaning my house.  I'm compelled to write today because I did notice a week ago that the dusting wasn't looking good, so I did a thorough walk through (which I normally do not do) after they left.The team did not do a great job.  Dusting was not thorough, hair left in drains, food left in kitchen sink.  I was surprised because this is NOT the job I expect from Maid Brigade.  So I took photos and emailed them to Dennis.  Within 2 minutes, I got a call, and he offered to send another team. I didn't want to spend more time waiting today so I declined. Dennis then asked if could schedule a free clean next week.  He was apologetic, prompt, and offered solutions.People have good days and bad days...we all do on the job.  I don't expect perfect, but I do expect good service.  I do highly recommend Maid Brigade because Dennis clearly cares about his customers, and want the work to be done properly.   I have never had a problem with communicating with Dennis - he is professional, courteous, and clear in explanations in why is team can do certain things and why they don't do others.  This is a very reliable company, and would be a great service to try if you don't have a cleaner already. More...

S
2 December 2014

We used Maid Brigade for 2 years while we lived in Redondo Beach and I couldn't have been more impressed.  Dennis did an initial meeting with us and we were immediately impressed.  Over the next two years, Dennis and then Maria were always available and responsive.  The products they used were legitimately green (something I've been having problems finding since moving down to South Orange County).  The women who came to clean the house were always friendly, polite, efficient and honest.  For example, over the 2 years, 2 items ended up broken (a candle holder and a q-tip holder).  Both times, one of the cleaners would say something to let me know.  Of course, neither one was a concern for us.  At one point, we had some issues (small annoyances like not putting trash bags back into the trash can or we had an area that wasn't cleaned as we would have expected... we had just sanded and repainted the area the day before they came so we expected to see it cleaned).  As a result, we decided to jump ship for a month and leave Maid Brigade.  We tried out another service during that month and what a disaster that was.  I didn't think it was possible to appreciate Maid Brigade more.  But now having moved and trying to find a new cleaning service, I am again noticing how great they were and how hard it seems to be to replicate the service we received. More...

K
2 December 2014

I usually like cleaning my own house but a friend of mine referred me to Maid Brigade. Wow I didn't expect to come home with my house looking and smelling like it did. I was so impressed I have my house clean once a month. life just got a lot easier. thanks KLe More...

M
23 November 2014

House is not clean when they arrive and very clean when they leave.if a room needs extra attention, they give it. The regional manager often pops in during the cleanings to double check that they are doing things up to standards (or provide a bit of extra training.)

C
25 September 2014

I've used Maid Brigade NW since 2008; they come every other week. I'm very pleased with the cleaning they provide.  They are prompt, courteous, and professional. In fact, I always love "maid day" when I come home to a neat, clean home; it makes me smile! More...

B
18 September 2014

This is an incredible team of ladies (Ashley and Michelle), they clean every nook and cranny in ever corner of my house, every room sparkles when they leave.  They are very professional and efficient, and the pricing of Maid Brigade is so much more competitive than the other companies.  I would recommend Maid Brigade to anyone needing some help with their cleaning! More...

S
26 July 2014

Great cleaning service. .by far more than I expected.Definitely recommend them to anyone. Licensed and insured just incase of mishaps.

S
6 June 2014

Been using Maid Brigade for over a year now. They come on Fridays once a month to service our kitchen and bathrooms. They provide excellent and consistent service each time and leave a handwritten thank you note after each service. In the kitchen, they wipe down the sinks, counters, microwave, and floor but they rarely wash dishes. The bathroom showers are scrubbed down including the glass and any mold as well as vacuum the rugs. Depending on the team, they vacuum our sofa and stairs, but not all the time.  Very satisfied! More...

H
15 April 2014

Maid Brigade literally saved my house! We have used MB for about 3 years now, and have been impressed with their efficiency and thoroughness. My house is always left sparkling! They do little--and not so little--extras like cleaning the dog crate (!), wiping down the inside of the fridge and emptying the shredder. Today, however, the quick thinking housekeeping team of Ana and Gena actually saved our home from a fire! They noticed smoke in the family room, and immediately called 911. By the time I arrived, a team of firefighters, police and ambulance were here...along with the owner, Dennis, who had personally come by to check on the safety of his team (the most important factor!!) and our house. Fortunately, no one was injured and the damage was minimal. Dennis actually offered to send a team tomorrow to clean the area that was impacted (the firefighters had to pull a bit of drywall to ensure the fire hadn't spread)--FOR FREE. Wow. I was so astonished--you just don't see that level of service anymore!! I felt like family. They turned what could have been a major disaster into a slight inconvenience with their astute response.I recommend them without reservation to anyone wanting an efficient, detailed, comprehensive service that will definitely go the extra mile to satisfy a customer! More...

M
3 April 2014

I've been using the same team from Maid Brigade for over 5 years for regular biweekly housecleaning.  Obviously, we've been really happy.  The office has always been very helpful if I've needed to change things around with the schedule.  The cleaning team always goes above and beyond.  I love coming home on the days that they're here!I've used a number of companies over the years in the different places that I've lived and feel that I've finally got the best crew. More...

D
23 March 2014

We have used them for 6 Years!  Excellent!We have used Maid Brigade of Tigard, Oregon for over 2 years.  They come every other week and do an excellent job.  They clean the house better than we can clean the house, including the sinks, bathrooms, kitchens, and vacuums.  One reason they are not a 5 star is that their vacuums are not that powerful, so they use our Shark and Dyson vacuums.  When we tested our vacuums vs their vacuums we found that ours picked up more dirt.  They have broken a few items but those will likely happen if you use them for 5 years.   The service is good enough that we are keeping them.   Since the new franchise owner has arrived we have notice an inconsistency of which maids clean our house.  Prior to the new franchisee , we always had the same maids clean the house.  Getting a little concerned that they may have high turnover. More...

A
11 March 2014

I have been with Maid Brigade for three years and can say I have enjoyed having them as a service provider. They are always professional and know how I like my house clean, I am never disappointed.  I have found the team that come to my house to be punctual, respectful, friendly and most of all thorough. The office staff is always great about scheduling adjustments and reminding me of upcoming appointments. Team 10 is simply amazing, I really enjoy the work that they do, sometimes I forget to fill out the survey, but they are always on point. On a few occasions I've asked them to do specific things, in how I like my kitchen cleaned and they always follow through and complete the task beautifully. I highly recommend this company. More...

K
6 March 2014

The Maid Brigade is the best.  We have been using them regularly for over a year and regrettably we are moving out of the area and cant take them with us!  First service that has kept our house sparkling clean with impeccable timely service.  The crew is lovely (especially a big shout out to the cleaning they did a few months back when we totally forgot to prepare for them and we had items everywhere throughout the house) and the owner, Dennis, who has been accommodating and fantastic with our schedules.   We've never had any issues with doors accidentally being unlocked or items broken etc.  We have used other services in the past and had these problems, but Maid Brigade has broken these stereotypes for us, and restored our faith in cleaning services. All the best to this fantastic team. More...

L
27 February 2014

I have been using Maid Brigade regularly, for over a year, and I am always SO HAPPY to come home to my clean house! Wonderful. . I especially appreciate Dennis, the owner, who always understands and accommodates my needs. Thanks for keeping me sparkling! More...

K
18 February 2014

My place was thoroughly cleaned and more importantly nothing was broken! First time that's happened. So many things were moved and not put back in the right spot that I'm figuring they do this on purpose so you know they've cleaned under and around everything. No complaints except that my husband thought the floor cleaner they used left a weird film behind and I'm  not quite sure it was worth $221 for our little apartment. More...

D
15 November 2013

I've used Maid Brigade on a regular basis for years - I love them! They always do a good job at my house, and they've been great about schedule changes when I need them. Green cleaning products, too, so no chemical fumes/smells in the house.Highly recommended. More...

C
23 September 2013

The Sammamish Maid Brigade does a fine job. They always show up as scheduled and charge what is agreed upon. As with any cleaning service you need to be specific with your requests. We've had many other cleaners and for the price and work they do, I recommend this professional company. More...

G
11 September 2013

Very good service. Fair price and very good communication. Arrive when they said they would, that is very important to me.

J
9 September 2013

Maid Brigade has been regularly cleaning our house for a few years and they have always been very dependable and responsive to our needs. I work from home so appreciate their speediness of working in teams as well. The owner, Dennis, is very accessible and pleasant. We also like that they use green products which is safer and healthier for our family and pets! More...

A
23 August 2013

Work was completed in a timely manner

S
23 August 2013

I have been a client of Maid Brigade for almost two years now. Prices are reasonable in comparison to similar services in this area; but they are exceptional in light of the vigilant, and detailed, work that is done.The quality of Maid Brigade cleaning is impeccable and more than satisfies my (quite OCDish) standards. I have tried cleaning services in the past and have always ended up drifting away from them, as (for example) they spend a lot of  time making the bed-- which I actually enjoy doing myself, but the floors  (my biggest pet peeve) are left not quite clean. Maid Brigade, however, is the one service I have had that will flexibally adapt their routine to suite my requests. The team will clean the whole house to a sparkle, but they really emphasize the areas of the house that are most important to me.  I am likely the worst type of client there is, as I am both extremly picky about my house being cleaned in a very specific way, yet I frequently forget scheduled appointments or cancel them at the last minute. Dennis at Maid Brigade has worked tenatiously to find a schedule that works well for me and to accomadate my enduring flakiness. I have found myself in conversations with Dennis in which I am asking him to charge me a cancellation fee and he is trying to talk me out of it, and rearrange his day, in the 11th hour, to accomadate mine.  I cannot think of another service, that combines this type of quality with such an enduring ethical standard. More...

M
22 August 2013

I recommend Maid Brigade to everyone!  The owner, Dennis, is great.  I had twins recently, and he was very accommodating a few times when I couldn't give him notice for canceling a cleaning.  The teams know what they are doing and are fast and efficient.  The only reason I didn't give them a 5 is because they clean my cork floors with water, and I would have expected them to be trained on how to clean different types of floor.  Still, I can't be too upset because I haven't brought it to anyone's attention. More...

R
21 August 2013

This is a great service. I love that they use ecological supplies and their customer service response is great. My favorite evenings are the ones I come home to my clean house.

K
20 August 2013

Maid Brigade has been cleaning my home for almost 3 years. They are very consistent in their thoroughness and will not just clean your home but literally disinfect it with their professional cleaning supplies and industrial strength tools.

S
27 May 2013

Good service. Dennis always responds to any problems we encounter.

S
22 May 2013

The MB team did an incredible job today!  It was a first clean (which is a deep clean)and my house is now cleaner than it was when we moved in.  They even set a pair of my husband's glasses on his desk... a pair he thought he'd LOST two years ago! (I don't even want to know where they found them!)  My stove top (which is a notorious bitch to clean since it's white glass-top) is sparkling.  The husband and I went room to room and it was like freakin Christmas morning for us!  I will be calling them for regular cleanings. More...

A
7 May 2013

I have had the Maid Brigade come for the last few months. I was reluctant to begin but, Dennis came by and asked about what I needed done and made the difference in how I felt about having my house cleaned. I love coming home to a clean home. They arrive and a couple hours later, I have a clean house. They are thorough and efficient.It's worth once a month having the basics done so i can enjoy my one day off! More...

J
19 March 2013

Lynn was very flexible with the appointment. I had to reschedule a few times due to renovation delays. On the day of, she showed up with 2 others. They worked continuously and did a great job cleaning my house. I was very pleased on how everything turned. My house has never been cleaner. Now I can move back home. I would highly recommend them for your cleaning needs. Thanks Lynn! More...

S
27 February 2013

Terrific experience all the way around. Office staff was friendly and very professional. Manager visited to review my house and ask about any special requests or concerns I might have. Best of all the cleaners were smiling and hard working. They got right to cleaning when they arrived and when they left my house was extremely clean. I expected to find a little dog hair after they left but couldn't find any. I'm not easy to please and they exceeded my expectations. This is an easy recommendation... More...

R
24 January 2013

I've been using Maid Brigade to clean my house for about 6 months and I've been really happy. We call them "The Ladies" and look forward to every other thursday when they come to clean. They always leave things in clean condition and do the things I don't have time/want to do, like floors, bathrooms; and they do little extras, like make my dog's bed. (Yes, she has a blanket she sleeps under and they always fold it and make it look nice)I also know Geoff personally and there is not a nicer, more honest person in the world. I'd hand over my bank account to him or trust him with children I care about. He is ethical and is really coming from the right place in life. (Maid Brigade even has the code for my home alarm system, because sometimes I set it out of habit, and I have no worries about it at all.)Nothing is perfect - but I've been very pleased overall. I'm fine with the price. They pay their employees a living wage and run a very professional company. I used to pay someone less, but I could never count on her. It's worth the price to not have to think about it, I just come home to a clean house and I didn't have to do it. More...

O
23 January 2013

Love love The Maid Brigade.  Not only do I use them personally, I also use them for our salon.  The staff cleaning and customer service have always gone above and beyond to meet our needs.  They are so reasonably priced, extremely professional and so completely thorough.  We have the automatic e-contract and never have had an issue.  This company is reliable, thorough and reasonably priced! More...

M
19 July 2012

We have had three cleanings so far from Maid Brigade and they have all been awesome. They work super fast, the ladies are always friendly, and I love that they use green products. I also love that their vaccum can catch even the smallest pieces of dust and dirt. The ladies go above and beyond. They got our kitchen sink cleaner with green products than we had been able to with chemicals. Keeping the house up is an ongoing challenge with two little ones and a husband. It's totally worth it to have them come out! More...

P
11 June 2012

Just began using Maid brigade, they are great.  Our housekeeper of  10 yrs retired and I thought there is no way a service will be as good as the woman who became a friend; I was happily mistaken.Maid Brigade is professional, so fast and thourogh.They are reliable, no personal issues to work through (sickness, family, vacations), bring ALL their own supplies. I own 3 vaccumms if any one needs one! Green products!! Really happy with them.They don't do laundry which was fine for us and are only $10 more a week than I was paying our former housekeeper. More...

J
22 May 2012

We just recently used The Maid Brigade and were very happy with how thorough the cleaning ladies were for us!  There was a fluke accident in which our glass shower door just shattered into hundreds of pieces, yet how Dennis (the owner) handled the whole situation was above and beyond what any business owner would do.  I am 39 weeks pregnant and he was over at our house within 15 minutes of the very shaken up cleaning lady's phone call about the accident.  I am so thankful no one got hurt!  Basically Dennis was here right away and cleaned up all the glass while the ladies continued to clean the rest of the house.  He went out to the store and bought us a shower curtain and had it all set up.  He called his handy man, who was there the next day to take care of the glass door.  There was a little bit of time delay on matching the glass, but overall they couldn't have had it handled in a better way.  This is a company you would most DEFINITELY want to do business with based on the quality of service and the professionalism of all the staff (especially Dennis).  Thank you Maid Brigade...we will be scheduling soon after this little one arrives! More...

A
21 May 2012

The cleaning teams work together efficiently, quietly and thoroughly! The dusting which never got done on my own is now easily handled by Maid Brigade. As a direct result, I am breathing easier (asthma) because the air quality in my home is improved. The use of green cleaning products means that exposure to chemicals is limited, needing to buy cleaning products is eliminated, and all my "I'll do it later" excuses are gone. Thank you Maid Brigade and Dennis for such outstanding professionalism and reliability!Always proud to refer you to others who need home cleaning care. More...

A
21 May 2012

Finally took the plunge to hire a housekeeper, and I couldn't be more pleased. After my initial cleaning last week, my house was *sparkling* clean! The owner, Dennis, is great to work with, and their customer service staff was able to rotate me into their schedule with only 2 days notice. A little bit pricier than other local options, but they bring all of their own supplies and are green clean certified. I feel great knowing that my home is being cleaned without harsh chemicals, and I don't have to worry about purchasing cleaning supplies. Hassle free, and I'm totally pleased. They even take credit card payments so I don't have to remember to leave out a check :) Thank you, Maid Brigade! If you keep making my house *sparkle* you will have a client for years to come. More...

R
29 March 2012

I called two weeks ago to request a Time of 230p and told them I could not be home any sooner due to work . I was assured they would be here at that time. They called me at 1215 and 1p today to let me know someone was at the house to clean. I was at work. I confirmed the time with them yesterday. This afternoon I had one story after another how they would be here by 515p to 530p and 610pm and they aren't here I have out of town company coming!!EDIT!!! The office manager brought a supervisor to my home and they cleaned the house together. They arrived at 610pm and left at 915pm!! They did a great job. More...

S
22 January 2012

I am now updating this to 4 stars.  I *love* that the owner wrote back and told me how to solve the problem for next time.  I also am very, very excited that they were able to come out on short notice one day I was really frazzled and expecting company.That was so great.  Thank you!!!!The only reason I'm giving 4 instead of 5 is that perhaps there are less expensive companies, but for me, it is well worth it. More...

M
3 December 2011

These folks did an amazing deep-cleaning job for me.  I'm so glad I can now "let people in". Maintenance service since then has been 100% dependable.

R
1 December 2011

Maidbrigade is great.  They are very professional and I don't feel disturbed even when I was at home with the baby.  Also Dennis had been very accommodating even when I came up with the last minute change which is a huge plus when my schedule was juggling with newborn baby and guests .

N
27 November 2011

Maid Brigade is great.  They thoroughly clean every visit.  I don't have time to clean the floors all the time with a toddler.  I love coming home after they've been there More...

R
22 November 2011

I've used Maid Brigade now for almost a year...What got me started is - they only charge room to room rather than for the entire square footage of the house. I don't need all rooms cleaned. That was a definite plus for me. Once we got through the glitches and nit picks, I am THOROUGHLY happy with them. This awesome crew is ALWAYS on time and show up as scheduled; They are extremely careful not to let my cats out, They are in and out quickly, I trust them completely, questions answered immediately, They don't use over powering smelly, choking chemicals and I always come home to a clean house. I've recommended Maid Brigade to some of my clients. Everyone should try them!!I've went through a  lot of cleaning services after my last independent house keeper went back to Mexico. I cannot tell you except - they would never show, break my things, stole some items, charge for a full service even though I do not have my entire house clean, State one price and then charge me another, etc. etc.. THANK YOU Maid Brigade and Dennis for being a life saver!!! More...

C
21 November 2011

I have been getting regular cleaning from South Bay Maid Brigade for a few months now. I work full-time from home, and don't have time to keep up with the major jobs like floors and sliding glass doors. The women who come to clean my place are always really nice. I especially appreciate that they work as quietly as possible, since I'm often on a conference call or completing some other work task while they are here. Dennis, the manager, is always quick to respond to my very frequent requests for schedule changes, and is available via phone OR email, which is really nice. I sometimes long for the perfumed smell of regular cleaning materials, but I know that it is better for my health that they use the eco-friendly stuff! Overall, I am very happy with their service and plan to continue using Maid Brigade as long as I live here in PV. More...

J
21 October 2011

I have been using Maid Brigade for about 4 years now. They have always shown up at the promised time, and do a really good job in cleaning my two-bedroom home. I have MS and am not able to do a very good job myself, so their help is invaluable to me. Their rates have always been as quoted, and if I need any extra services provided they are always ready and willing to do them, for a reasonable amount. My crew is normally 2-3 people. I guess it just depends on who they have scheduled At any rate, they are always hard at work (no gabbing or loafing around), and it usually takes about 1 1/2 hrs. to do my home. If ever I find a task that was not done to my satisfaction, or see cobwebs that I had hoped they would catch, etc., they are most anxious to make it right. Each time they come to clean, they leave a satisfaction card for me to fill out and send back. Almost all of the time, I find their work to be excellent. They have meetings each morning to discuss that day's appointments, making sure that everyone is briefed on your specific home. A very few times, they have had minor accidents and broken a few small items. They have ALWAYS brought it to my attention immediately, and Sarah in the office, is always ready and willing to work with me, either by replacing the item, or giving me extra cleaning time at no extra charge. I am quite pleased with them, and feel that they truly do care about their customer's satisfaction. The crews are always friendly and quite courteous. I plan to use Maid Brigade for many years to come! More...

N
28 September 2011

I've been using the Maid Brigade service for several months now and LOVE them! I wanted a service that used eco-friendly products, had a high standard of cleaning, and got the job done quickly, and Maid Brigade gives me just that! Their employees are very friendly, accommodating, and do an exceptional job. I use them once a month (would use them more but that's what I can afford with my budget), and with my crazy and exhausting schedule, it is always rejuvenating each time they clean, leaving behind a sparkling home.  Thank you, Maid Brigade! More...

R
27 September 2011

We have used the Maid Brigade for over a year now. Initially, we had them cleaning our home twice a month.  They have done such a good job that we recently asked them to come every week.  Yes, it costs more that way, but it is such a burden lifted off of our shoulders. Having the service allows us to spend more family time together doing fun things rather than chores around the home. More...

M
20 September 2011

We have used Maid Brigade for about 10 years. Why change when things are going well. We have mulitple animals and a small child in a pretty old house. Our house is not easy to clean.  They always do a good job. The cleaners themselves are always professional and friendly when we happen to be home. On the rare occasion when something goes awry customer service is very helpful and responsive. They have always  been flexible about changing our date if we need to . More...

R
6 September 2011

Good job done.I am glad I used this cleaning service.

R
29 August 2011

I started using Maid Brigade because a co-worker who lives in The Denver, CO. area  recommended them. I have been using this service for a while now, since Jan '11. This a great service, professional, responsive, flexible and reasonable. They do a great job and most of the time I get the same crew which is really fantastic because they get to know you and your house. They're pretty accurate with their arrival time and they get in and get it done. I am so happy that I don't spend so much time cleaning anymore! All the extra services are great too, love the steam clean :-) More...

S
18 August 2011

I can't say enough great things about Maid Brigade. I called them up last minute because I had family coming into town. They showed up on time and did a magnificent job. They steam cleaned the couches, dusted the fans, cleaned inside of my appliances and even wiped down the top of the refrigerator. Not only did they do a wonderful job but I loved the fact that they used earth friendly products. I would recommend them to anyone who wants professional and excellent maid service.Dennis was very friendly and nice to work with. His team so pleasant and wanted nothing else but to make the customer happy. I can truly say I will be a customer for life! Thank you Maid Brigade. More...

C
18 August 2011

These maids kick ass! Let me start off by saying that I do not like to clean. These maids definitely know how to clean. They are reasonably priced and show up on a moments notice. They came in with professionalism and a keen sense of understanding how important it is to define the customer's needs before getting to work. They did a great job and i would use them again. I was very impressed when the manager called me after the service to ensure I was content with what the maids had done. I was very happy and they deserve the 6 stars for quality of work and great customer service. More...

C
9 August 2011

I was really impressed with Maid Brigade!  They were able to squeeze in my appointment at the last minute, which is a bonus in my book.  The "brigade" showed up right on time (a few minutes early to exact) and did a wonderful job cleaning my dusty, dingy apartment. They really went above-and-beyond in the short time they were here - they even cleaned my windows/sills and re-made my bed.  The tub and sink look like new...totally amazing.  I could have spent hours doing this myself and I know it wouldn't have looked half as good.I noticed that some people complained about the price of their service, but I think it was worth every penny.  Compared to other housecleaning services I've tried (April Lane's and Merry Maids), their work definitely stands out and you get 3 people at once, so it's much faster.Highly recommended!! More...

J
3 August 2011

Very responsive, did a great job. Only issue was that the esimate (which was done over the phone) was off by over 20%

R
14 July 2011

I got a Groupon for cleaning services from Maid Brigade so I tried them. I generally clean my house myself, since no one does as good a job as I do. These people certainly do!They call to confirm the day before and the morning of. Three ladies showed up to my house -- 2 cleaners and one manager. Everyone was nice. They were quiet and polite. They chatted quietly with each other, but not on their cell phones. They worked efficiently. They were definitely Spanish speaking, but knew the English translations of the jobs they had to do including the names of furniture, etc. I think that's highly important -- be able to communicate your job. They even asked me about my cats in English, even though I spoke to them in Spanish.The bring absolutely everything with them, including vacuum cleaners and cleaning products, which are all green(ish) and safe for people and cats.In 2 hours, my house was absolutely spotless. There is one drawback -- they are EXPENSIVE. I have a 1-bedroom apartment and their rate for monthly cleaning is $85, and over $100 if you hire them one time. It's a lot, in my opinion. That said, I am going to use them a few more times anyway. More...

W
22 September 2010

I have truly enjoyed your service. I have used Maid Brigade longer than any other cleaning service -- and that's saying a lot. As someone who is ""domestically challenged"" I can't tell you how much I enjoy your service (even just a well-made bed is a delight for me)! While I originally thought your service would be a ""luxiury"" I have found it to be a great investment -- it really keeps me organized, my surroundings sanitary and clean on a regular basis (no matter what chaos may be interrupting my life), and provides me with a LOT of stress relief -- not to mention allowing me the freedom and peace of mind to not have to do chores I absolutely hate! More...

M
29 July 2010

Post contruction dust from remodeling kitchen. Family was away on vacation and did not want to have them return in this mess. I tried to keep up daily but got overwhelmed. Maid Brigade to the rescue. A team of three responded on time and completed this task with flying colors. I already told my neighbor and I believe you should be getting a call real soon. Once again thanks Maid Brigade.... More...

D
3 June 2010

Helped me out in an emergency; getting my house clean (post-construction) the day I was moving in. Hard workers, very reliable, did a beautiful job. Hired them to clean my house on an ongoing basis after the initial post construction clean up. Very nice people and fair pricing. More...

C
17 May 2010

I wish I could marry the woman who scrubbed my floors and tub.  I tell you, if polygamy were legal I'd have proposed on the spot.  I got a $150 gift certificate as a prize from playing Let's Make a Deal with WARM 106.9 at the NW Women's Show and happily put it to use earlier this month.  $150 gets you a team of three maids for 1 hour and 20 minutes, so I promptly cleaned my house and made a list of deep-cleaning (not so fun, I hate doing) items that I would like for them to address.Not knowing how quick they'd make it through the list I just kept adding things on in order of priority.  I put EVERYTHING I could think of for them to do.  When they arrived (right on time) I explained to the lead maid that the list was in order of priority and by no means did I expect them to finish it.  Before I even finished explaining the list she had eyed the first two items and got the other gals to work on them while she and I finished talking.  Once our conversation was done her coat was off and she was working too.When the time was up I walked into heaven.  Everything...yes EVERYTHING on my list was done.  I couldn't believe it.  There was one lady cleaning as the others were loading stuff into the car...finishing up the last thing on my list.  I must say, I was impressed.  The ladies were very nice and professional also - I just cannot communicate how nice it was to have them.I take one star off for office communication.  They don't tell you what time they are sending people out until day before - which really screws up one's schedule.  Also, I called and left a message after the maids left because one left her coat behind.  I asked them to call me back so I could arrange for her to pick it up...but I didn't get a call.  I really hate it when people don't call back.  UGH.  So maid, if you're reading this, I have your coat still.... More...

A
22 March 2010

Our family has used a team from this MB office for approximately SIX years. They come every two weeks to clean our entire two story home. They've been amazing and we've never had a bad experience. We also really appreciated the move to GREEN CLEAN methods, especially when an infant entered the picture a few years ago. Thank you MB for your services. LOVE IT. More...

J
11 February 2010

I have used this service for monthly cleanings (not move out cleans -- yet) for over 2 years and I have been pretty satisfied. They do a very good of cleaning, arrive when they are expected and give pleasant phone reminders the day before they arrive. I left them the key but the cleaning team always leaves a note if anything goes wrong and I have never had any trouble with the apartment gleaming when they left. Low hassle and good quality work. If I were not moving to Florida, I would have stuck with them indefinitely! More...

K
4 February 2010

I was very skeptical of having a maid service in my home. I didn't think they would be thorough and I would end up having to clean things anyway. I was 100% wrong. I came home to an immaculate house. Very detailed work. They cleaned all the things that I put off until Spring....like light fixtures and hard to reach places. The air smelled FRESH and I appreciate that they only use cleaners safe for the environment. A wonderful treat! I will definitely use them again. More...

D
4 September 2009

Wow, so for the first time ever we used a maid service for our move out cleaning.  And this apartment was a mess.  On no notice at all, 3 people cleaned our large 2 bed apartment top to bottom for $104 + tip in just under 90 minutes.  Great service and the place sparkled.We got back our full deposit in no time at all.  We just wish we had tried them sooner.  And hoping that they get up to Santa Monica sometime soon. More...

K
7 April 2009

The owner was very nice and gave me a lot of good information. They seem to be very flexible as far as catering to your needs.

S
2 April 2009

I have been having a lot of physical problems for the past three years. I wanted them to come in and help me get my house in shape, because of my pain I had not been able to do anything in my house. I was finally planning on having a total hip replacement and my children were coming home to help me out. I needed to get the upstairs in my house picked-up and cleaned. I also, added a new room and bathroom for myself downstairs and everything was so very dusty from the work that was going on. They came every week until the upstairs was done and now I have them once a month. They are very through and Lynn and her girls are a delight. More...

A
17 March 2009

they were excellent

A
13 February 2009

Lynn is great! She is involved and very thorough. The girls she sent were great too, they took a tour of the house and made notes when appropriate of what things we wanted done. They've only cleaned our house once so far, but we are very pleased with our choice. I look forward to working with them for a long time. More...

R
9 February 2009

The appointment was set up promptly. Lynn was very friendly and professional and she explained all the charges and how Maid Brigade of Bergen County worked and exactly what we could expect. The two young women arrived promptly and were very thorough. I was very pleased with the service. More...

K
10 December 2008

I have to reaffirm my love for Maid Brigade. Even though it's expensive, it just means I'm supporting the local economy, right? (Please agree with me.)Maid Brigade visited me the morning I was hosting a little shindig at my place. I let them in, left for some coffee and errands and two hours later I came back to an impeccable apartment.I am now trying to move as little as possible in order to keep it as tidy as it was when Maid Brigade left. More...

F
9 December 2008

We've been using Maid Brigade for over 5 years now and are totally satisfied. The teams are reliable and on time, and they do a thorough job. I trust them completely. It always puts a smile on our face to see how nice our space is when they have finished. More...

A
3 October 2008

They bend over backwards to please. That's nice. They're even willing to use their intelligent judgment about where to put piles of clutter that they clean around. I really appreciate that. They are cleaners who think. More...

A
21 September 2008

great crew, very professional, excellent job.

A
14 August 2008

excellent professionals and good people

M
11 August 2008

The experience I have had with Maid Brigade is very positive. They have been cleaning my house now for a few months and I am very happy with their work. They work quickly and efficiently and are very agreeable and helpful. They always remember the specific things that I have asked them to do. They carry it over for the next time and do not need to be asked or reminded again. They scrub hard in the bathrooms and dust very carefully. Both John and his wife are extremely helpful ( they manage the business) and they are very considerate. I had to change my week and they worked with me within the 48 hour cancellation time. More...

K
29 May 2008

I've used many maid services in the past. From the non insured to the franchised. I was so pleased with the job that this company did that I had to write a review. Not only was the entire house completely spotless but the thing that impressed me was the little details that I didn't expect. Thinks like, the light bulbs in the bathrooms above the mirrors where cleaned. The toilet paper holders where dusted and the end of the paper folded over. My glass stove top was completely spotless (a feat that I have been trying to achieve for quite some time now). All chrome shined and shimmered and they even cleaned the kitchen light above the dinning room table. I couldn't find anything about their efforts that I could have done better or thought they missed. Friendly service, fast and extremely well done. I would recommend them to anyone. More...

S
28 March 2008

I live in a fairly large single story house, and they did an excellent job on some tough areas, like kids rooms (worked around the unavoidable clutter), and master bedroom suite. I make a pretty big mess of my place, and when the ladies arrived, they got right to work. I asked them to put new sheets on my bed, and they did it right, no questions asked. I like the fact that they have been reliable to get my place clean for the last couple visits. Yes, I'm a regular now. Like I said, this is a company I would recommend to my mom. Most of the time I'm not home when they come to clean now. Also, they use green cleaning. I like that they are conscious around my kids (not using harsh chemicals), and especially I know the company cares for it's people, that's important to me. Good job guys! More...

C
14 March 2008

They arrived and cleaned my home quickly. They were very detailed, and spent time on my areas of concern. I love that they don't use any harsh chemicals when they clean. My cats have had bad experiences with chemicals before, and I didn't want them to have any reaction to the cleaners. But the cats did fine. The people were nice, and very professional. I like the office lady too, she is very friendly.Congrats maid brigade on going green! More...

C
14 March 2008

I think this is the office that may have cleaned my house. I'm a cat owner who loved the service. See my review on the other maid brigade listing. I highly recommend this company. More expensive or not, they do a great job, and use much safer methods for my health, and my cats. More...

S
11 March 2008

Very professional, courteous, on time, did a great job.

A
25 February 2008

Maid Brigade could not do job, but John went out of his way to find someone for me.

A
18 June 2007

They were polite and diligent, but needed some nudge to be as thorough as I would like. But with request they were more than happy to comply.

A
26 May 2007

The contact representative was courteous and professional.

A
19 May 2007

On time. Thorough job. Very accurate price estimate.

M
10 May 2007

Prompt response to my request, clear assessment of job and expectations, a confirmation call the day before, arrival on the dot, and then a job well done. I was impressed with their efficiency and how much they were able to accomplish. The job was billed by the hour, so if I had wanted more, I could have asked for it and paid more. Top-to-bottom cleaning may not have been perfect in all places, but it was exactly what I needed. Thank you! I wouldn't hesitate to call again. More...

A
3 May 2007

Great job cleaning and the employees were incredibly nice and professional. Excellent service.

A
30 April 2007

So far they have been prompt and thorough.

A
21 April 2007

Very nice women and I believe they are also trustworthy in my home. A few details have been missed in the cleanings like mirrors or vanity tops may not be completely clean but at least there is one cleaner who is designated to over see the others that you can direct your concerns to.

A
31 March 2007

I did not hire Tony shah only because a friend of mine said she would clean my home. But Tony was very professional and didn't try to rip me off as merry maids did. I would have hired Tony because his price was good. thanks Gina E. More...

A
17 February 2007

The service went beyond my expectations. Within minutes I received a call from Maid Brigade and they did everything that they promised. The 2-person team showed up on time, asked me for specifications on how I liked things cleaned and what my product preferences were. They were very thorough, quick, polite and followed up with a personal phone call to ensure that my expectations were met. I would definitely use them again. More...

A
6 February 2007

Very good job. Would definitely recommend to others. Looking forward to many years of service.

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21 January 2007

Very professional and helpful. They did exactly what they said they would do and more. I am planning on hiring them full time.

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2 November 2006

They did great work!

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4 September 2006

2 cheerful, hardworking, quick women!

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30 July 2006

Would absolutely use again...and recommend.

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29 July 2006

They arrived about an hour late. The window sills should have been cleaned better. Overall, they did great.

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13 April 2006

I thought it was very expensive.

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26 March 2006

I would like to use this service in the future. But I want to be sure that attention to detail is observed.

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14 February 2006

Very please with the service and especially how easily and promptly I was able to schedule

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1 December 2005

I thought the services completed were done well. I was pleased and would use the service again. The three women that cleaned were very courteous and professional.

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19 July 2005

I am thrilled with this service and would recommend them to anyone!

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13 June 2005

Bathroom very clean.

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7 May 2005

The ladies did a fabulous job cleaning, they were on time and very nfriendly!!!!

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