Through a blend of consultancy and coaching I empower individuals, teams and organisations to design, build and maintain more effective and engaging relationships with customers, stakeholders and colleagues.
I also offer 1-2-1 life coaching to individuals to empower them to achieve personal, career and relationship goals.
- Improving experience - customer/employee/tenant
- Improving colleague engagement/enablement
- Improving stakeholder advocacy
- Improving capability - interpersonal skills and leadership - growing managers to leaders in particular
- Improving meetings, workshops and events through effective facilitation
I'm a relationship based leader focused on delivering results and enabling people. I'm also a mum of two young girls and have developed an approach to getting the most out of my personal life and career.
With 18 years experience in corporate property and shared services roles, I'm a Chartered Surveyor also holding a PostGrad Diploma in Organisational Leadership from Oxford - so I get the technical side of business.
I've helped people to improve their business relationships and as a result increase performance, I've operated as an effective leader myself and coached others to be great leaders. I believe that everyone has potential and seeing people realise this is what gives me the biggest smiles.
I've presented at a number of conferences on the subjects of culture, change, customer and employee experience and building capability.
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