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LWK Kitchens

London, London

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‘15 Certificate of Excellence, 2015

About

German kitchen specialists
LWK Kitchens London are a specialist dealer of one of Germany's leading Manufacturers who produce over €380m of kitchen furniture each year, and are the recipients of multiple design and quality awards. At our London showrooms you can view all of our German kitchen ranges, encompassing a huge variety of designs and finishes, available at prices to suit a range of budgets.

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Reviews (93)

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5/5

93 customer reviews

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11 November 2019

The quality of kitchen, Operations staff and the fitter were exceptional. Operations were very interactive and provided great customer service given the size of the project was about £40,000

Reviewed on Houzz

22 August 2019

I had very good experience working with Toma (designer) and Elizabth (Project manager). The responses are very fast and queries are taken seriously and help with the project in every possible way. We are extremely pleased with the service provided and the quality of the product. More...

Reviewed on Houzz

16 August 2019

Charlotte and Liza made this whole process so straightforward. The kitchen is exactly what we wanted. The quality is exceptional and the design tweaks were thoughtful and have worked really well. Thanks to the team at LWK.

Reviewed on Google Maps

16 August 2019

LWK is highly recommended. I am sure you will have read some negative reviews, please read on for a bit of context and advice. LWK has done my project which consists of a sizeable kitchen, incl. several walls & corners, island, wall units, appliances, lighting, etc.LWK supplies and fits great Haecker Kitchens. You will have a high quality kitchen. LWK have a lot of choices available and their designer will help you make your mind and suggest a few ideas or sometimes challenge your selection to make sure you have contemplated various aspects. There will be some research to be done on your side to know what you want. Like always, there are decisions to be made, designs to be selected, and compromises to be struck. There is only so much LWK will be able to do "for you". Ultimately, it is your kitchen so you need to be involved and decide.LWK has great drawings and visual simulations. This was critical in my project. Even my architect did not provide such 3D visual simulations. It also helped make various design related choices (finishes, color tones, etc.). The drawings and specs "package" that LWK ask clients to sign off is detailed and comprehensive. You should always review it thoroughly before signing off. In case of doubt, always ask your designer. If there are things you don't understand or don't remember what they are referring to, just ask. The fitters were very competent, prompt and polite.Throughout the project, the designer and then the project manager were very professional, helpful, polite and responsive. P.S.1 for mid to upper range appliances, all in all, LWK was not pricier yet could ensure delivery and installation of the appliances was coordinated with the rest of the works. P.S.2 for the worktops, here again, LWK had very competitive pricing for quality materials.P.S.3 beyond the old-fashioned triangle, look into workflow and activity zone on the internet to find the best ideas about where to position your fridge, sink, hob, dishwasher, etc.P.S.4 It is recommended to get various samples of doors, worktop, backsplash, wall paint, wall tiles, floor tiles, etc. together for a visual check before confirming an order.Good luck! More...

Reviewed on Google Maps

14 August 2019

Whilst in the end we didn't go ahead with the kitchen from LWK this was not in the least a reflection on their excellent service. Toma designed us a beautiful kitchen and we were impressed with the range and quality. In the end they were pipped at the post but I will always wonder if it was the right decision. More...

Reviewed on Houzz

12 August 2019

Charlotte (design) and Liza (project manager) made the design, purchase and install of our new kitchen as easy as it could be. The kitchen looks amazing. Excellent quality with every detail thought of. I highly recommend the team at LWK. They made every effort to put us at ease throughout and the end result is a very high end kitchen that gets positive reviews from everyone who calls in. More...

Reviewed on Houzz

24 July 2019

We now have a Haecker gloss handless kitchen courtesy of LWK which we are truly proud of and have started to collect pictures of 'jaws' that have dropped to the floor, after family and friends see it for the first time. (actually every time they see it) :-)We would have given LWK double the amount of stars if it were indeed possible as we received impeccable standards of customer care from Lilly Samar and the whole team at LWK, Always professional, friendly, responsive, timely, knowledgeable of their high quality products and designs on offer, forward thinking with designs and appliances as well as being cost conscious and working to our budget. All aspects of the service we received were thorough and truly appreciated by us as we received consistency throughout no matter which member of the LWK team you spoke, ranging from, Illana, Tom, Melanie through to reception staff.From our very first appointment with Lilly at their offices located in Canary Wharf, through to all stages ie design, delivery, installation and after care, we consistently felt we were in the very capable hands of highly trained professionals who exuded genuine passion for their craft and superior products and prepared to go the extra mile for customer satisfaction. Attention to every detail from interpreting our ideas, understanding our brief, the practicalities, functionality, aesthetics and micro sizing, were part of this mind blowing experience and LWK's 'X' factor in our opinion. Experiencing the life being breathed into our design was both an exhilarating and a creative journey. Lilly our project manager worked with us closely and intensely to produce the 'dream' kitchen, meeting and superseding our expectations, addressing all queries effectively, remaining transparent through to the end.We experienced some hiccups, however they were addressed efficiently and with respect, resulting in them being very slight matters rather than major issues.The end product looks spectacular; something we have drooled over in magazines in previous lives, it has boundless 'wow' factor and it ours. We are full of pride as the quality and functionality is second to none and as a family of four alongside our other family and friends we continue to create life long memories in our new LWK kitchen.Thank you LWK for such an awe-inspiring end product Kitchen and memorable experience. More...

Reviewed on Google Maps

21 July 2019

We have a Haecker gloss handless kitchen which we are truly proud of and have started to collect pictures of 'jaws' that have dropped to the floor, after family and friends see it for the first time. (actually every time they see it) :-)

We would have given LWK double the amount of stars if it were indeed possible as we received impeccable standards of customer care from Lilly Samar and the whole team at LWK, Always professional, friendly, responsive, timely, knowledgeable of their high quality products and designs on offer, forward thinking with designs and equipment as well as being cost conscious and working to our budget. All aspects of the service we received were thorough and truly appreciated by us as we received consistency throughout no matter which member of the LWK team you spoke, ranging from, Illana, Tom, Melanie through to reception staff.

From our very first appointment with Lilly at their offices located in Canary Wharf, through to all stages ie design, delivery, installation and after care, we consistently felt we were in the very capable hands of highly trained professionals who exuded genuine passion for their craft and superior products and prepared to go the extra mile for customer satisfaction.

Attention to every detail from interpreting our ideas, understanding our brief, the practicalities, functionality, aesthetics and micro sizing, were part of this mind blowing experience and LWK's 'X' factor in our opinion. Experiencing the life being breathed into our design was both an exhilarating and a creative journey. Lilly our project manager worked with us closely and intensely to produce the 'dream' kitchen, meeting and superseding our expectations, addressing all queries effectively, remaining transparent through to the end.

The end product looks spectacular; something we have drooled over in magazines in previous lives, it has boundless 'wow' factor and it ours. We are full of pride as the quality and functionality is second to none and as a family of four, with our family and friends we continue to create life long memories in our new LWK kitchen.

Thank you LWK for such an awe-inspiring Kitchen and experience.
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Reviewed on Houzz

18 July 2019

We are very pleased with the kitchen we purchased from LWK. We are equally delighted with customer service we received through out the process of design and instillation. LWK went the extra mile to accommodate our requests even after the initial instillation took place

We are particularly grateful for the support we received from Elizabeth Mc Donald, project manger, Toma, senior designer and Octavian and Stewart, installers who all did a wonderful job

We highly recommend LWK
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Reviewed on Houzz

20 May 2019

LWK staff were excellent from design through to installation. Kitchen exceeded our expectations and looks top quality. Would recommend to others.

Reviewed on Google Maps

20 May 2019

What a lovely bunch of people to work with. They helped us create the perfect kitchen for our family. You can never have to many pan draws! Thanks guys

Reviewed on Google Maps

15 May 2019

When I saw the design LWK proposed I feel in love all over again with the idea my new kitchen.   This company and its personalised team of amazing people . .. really considered my needs (practical and aesthetic) - and now I have the fabulous kitchen I always wanted. Thank you LWK! More...

Reviewed on Yelp

6 May 2019

I would highly recommend LWK Kitchens. Very professional service from design, through to fitting. We received lots of useful design and appliance suggestions by their design team, utilising the space we had. The kitchen fitters were very friendly and were happy to work alongside our builders in a professional manner. There was good email communication throughout the project, with prompt responses from their team. We are very pleased with the results. Some photos attached. More...

Reviewed on Google Maps

6 May 2019

I simply love the original layout/design that the LWK team proposed for my new kitchen. This company really considered my needs (practical and aesthetic) - and now I have the fabulous kitchen I always wanted. Thank you LWK!

Reviewed on Google Maps

28 March 2019

Great service and support through the team. Very good quality kitchen with lots of arrangement flexibilities. Glad we have worked with LWK. Charlotte has been very helpful with the designs and Liza with all the aftersales process. Great installation team as well very helpful and detailed and precise. More...

Reviewed on Google Maps

26 March 2019

I think LWK is simply one of the best value kitchen supplier in London. From the moment their kitchen designer, Lilly, was with me, to right up in the end, they were always professional, courteous, prompt & everything was dealt with in a timely manner. My two friends also had their kitchens done with LWK, so even after researching 5 other kitchen companies, I knew it was the optimum option. There are too many details to go into, but know that it was all dealt with. More...

Reviewed on Houzz

21 January 2019

We recently chose LWK to re-fit our kitchen and would highly recommend them to anyone.

Every member of the team that we have worked with (Lesley-Jane as our designer, Melanie as our project manager and Darron as our fitter) did a fantastic job, was very easy to deal with and went out of their wa...

Reviewed on Houzz

13 December 2018

Fabulous kitchen. Excellent design, fitting, service - everything. Very happy to recommend LWK Kitchens to anyone and have done so already.

Reviewed on Houzz

24 October 2018

We have been talking to LWK and Toma since around March of 2018, perhaps too far in advance of our actual home renovations work beginning which was in late May. Many members of our family have bought their kitchens from LWK in recent years so they came highly recommended.

We are now extremely exc...
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Reviewed on Houzz

6 October 2018

From start to finish the service from the team at LWK was gold standard. It isn't everyday you get to design your kitchen, so when you do have the opportunity you want to know you're in the best hands. We felt that every step of the way with this team. From kitchen design through to fit we were delighted with our experience.

The design team were professional and came up with lots of ideas to get the ball rolling. This was helpful as we weren't completely clear on the style we wanted to go for - so were looking for inspiration. After a couple of design rounds we were close to the final design of the kitchen. The part was then choosing colours, surfaces, kitchen equipment and the team were very helpful with ordering in samples, taking us to showrooms and guiding us. We loved the contemporary look of the Hacker kitchen which worked beautifully into the space.

Our kitchen was implemented five months ago and we have been so delighted. Where there were a few small hiccups as there are with any project of this type - the after sales team have been speedy in resolving this. The team are professional, creative and focused on delivering the best customer experience.

We have already recommended LWK to our friends and would continue to do so.
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Reviewed on Houzz

29 September 2018

We are starting the installation process of our new kitchen. I will publish a daily update on this journey. For the moment what I can mention is, take your time in the design step, LWK is very oriented to deliver, so don´t hesitate to contact them and ask a lot of thing. They love legal print, sometimes I feel I'm working with a legal buro instead of a kitchen company, I hope they will be able to deliver a good customer experience instead of throwing the small print at the first problem. They are starting the installation one week before the estimated date, for that reason I'm giving them 5 stars.Second day, we had an issue with the desing, because of that we need to move a plug some mm....and when they called for help they throw me the contract in my head..."please read the small print ad the very end of pages 24, and 2x, also ask your solicitor..." and recomended no one for the job....and the job was a 140 pounds job...It was a dissapointment to discover that they work really like a legal office instaed of a commited partner. I am taking of one strat because of this More...

Reviewed on Google Maps

14 June 2018

LWK have been an absolute pleasure to deal with, wouldn't hesitate to recommend them!

At the design stage, Lesley-Jane was enormously helpful and knowledgeable. She listened to our requirements and needs, designed the kitchen perfectly around these. Keeping us aware of any issues for foresaw an... More...

Reviewed on Houzz

24 May 2018

After shopping around with various different kitchen companies, we opted for LWK, based on quality, price, product and their approach. The kitchen is beautiful, very high quality, and a wonderful place to be! Everyone we dealt with at LWK was very friendly, professional and knowledgeable. Special... More...

Reviewed on Houzz

10 May 2018

We love our pearl grey handleless LWK kitchen. Great product quality, excellent customer service, very competitive prices but most importantly very supportive when delays happened to the project due to our builders fault. Highly recommend LWK and we shall definitely use them again. More...

Reviewed on Houzz

3 May 2018

Outstanding end-to-end service, professionalism and customer focus. I would recommend LWK to anyone looking for a beautiful, functional and contemporary kitchen in their home.

I initially contacted LWK to use their consultation service on a self-designed kitchen in our renovation. I was immedia...
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Reviewed on Houzz

16 April 2018

LWK Kitchens are a dream to work with.

The staff are dedicated and customer focused.

Tumi's coordination and communications skills are exemplary.

Lilly, is simply the best kitchen designed in town, she is second to none
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Reviewed on Houzz

22 March 2018

My experience with LWK overall has been a good one - there have been a few bumps in the road navigating their process, but I am very happy with the kitchen. The design process was informative detailed so I felt my requests were covered in terms of style, functionality and space available.

The ma...
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Reviewed on Houzz

2 March 2018

I'd just like to say that Toma Petraityte, Senior Design Consultant did a fantastic job in understanding what I needed for my kitchen. B+Q had let me down massively - I'd been going in there for nearly a year and the three specific items/requirements I wanted from them (which initially they said wo... More...

Reviewed on Houzz

26 February 2018

exceptional service and delivery from all members of the team from design through to fitting. these guys are the real deal, making every aspect of the process as smoothe as can be. thank you LWK

Reviewed on Houzz

8 January 2018

From start to finish, working with LWK was excellent. I used the Canary Wharf branch and worked with Jay Turner who very patiently advised me within our budget and never once tried to upsell me anything. This was just what we needed as we had a very tight budget and Jay helped us make the most of it... More...

Reviewed on Houzz

18 December 2017

We have just completed on the plan, design and installation of our dream kitchen with LWK and we couldn't rate the company highly enough.

We went along to the Canary Wharf office and met with Jay Turner earlier this year. Jay spent a great deal of time taking in to consideration our requirements...
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Reviewed on Houzz

16 December 2017

First class service from Tumi at LWL Kitchens London. We ordered a replacement unit door for one of our units and although it was a tiny order we still recieved the care and attention that we are accostumed from this professsional supplier
Thanks once again Tumi

Reviewed on Houzz

12 December 2017

Met all expectations. Pre during and post renovation. Highly recommended. Kitchen of high standard Measured to the T veey happy with service

Reviewed on Houzz

8 December 2017

I am delighted with my kitchen. The designer did an amazing job with a small kitchen. The project management was excellent and the various tasks were completed on the agreed date and to time. The fitting was very professional and to an excellent standard. More...

Reviewed on Houzz

7 December 2017

Really happy with the service L-J provided at LWK.
We achieved the look I was hoping for.
The quality of the units feel luxurious and look like they will stand the test of time

Reviewed on Houzz

30 November 2017

The team has been entirely professional. The few inevitable snags have been dealt with promptly and efficiently. The team has at all times been supportive and helpful.

Reviewed on Houzz

30 November 2017

Sarah was easy to contact and responded quickly throughout the process. As with any project you need a relationship with the supplier to be able to get the project completed on time and to spec. LWK are a superior supplier in this respect. The only improvement I would suggest is that at least one si... More...

Reviewed on Houzz

30 November 2017

LWK Kitchens provided me with a highly professional service. At the outset, a highly skilled member of the team assisted me to create this amazing kitchen using the space in the most efficient way to ensure, light, space and appliances in the best places. The site survey was carried out efficientl... More...

Reviewed on Houzz

30 November 2017

I am writing this independent review with the greatest of pleasure because I have received such wonderful professional service from LWK Kitchens London.
I met with Toma Petra (designer) last year 2016 to discuss a new kitchen and since then, having her draw up plans, I changed my mind and had a large kitchen extension built thereby ignoring this new kitchen design that she had worked so very hard at producing. So all in all, everything changed. Toma approached this new challenge unruffled and came up with a new plan for the revised kitchen working from my architect's plans. Toma demonstrated total knowledge of kitchen design and was able to meet my budget. After several revised plans, she eventually came up with an excellent design and this was through working together with Toma bouncing ideas off my own ideas and coming up herself with the definitive plan. I am DELIGHTED and THRILLED with the result and could not want for a better quality designed kitchen which is the total envy of all my friends and neighbours. Thank you TOMA for being so marvellous and patient with me. Toma is worth diamonds and a total professional.
Sarah Sheehan then took over from Toma at the final stage prior to installation. Sarah equally was very conscientious and professional in getting everything right and paid great attention to detail prior to the order being sent out to me and prior to fitting. No problem was too great for Sarah and she remains a great contact even to this day if I have any questions to ask of LWK.
Then I met Darryl (installer) on the day of installation and after a successful delivery. Darryl was an absolute gem and such a great and conscientious installer paying great attention to detail. He was so exacting in everything and I told him how much I appreciated his professionalism and craftsmanship.
And lastly, thank you Graeme Wilson for employing such worthy, knowledgable staff and giving me a superb kitchen which is the pride of my building extension.
So to conclude, and having experience working with such a high standard professional company, I am more than happy with LWK Kitchens London and would advise anyone wanting a kitchen to contact them without anticipation/doubt or delay.
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Reviewed on Houzz

21 November 2017

Great service and top quality

Reviewed on Google Maps

13 November 2017

LWK provided a great service and we have been very pleased with the completed kitchen. Any issues we had were resolved promptly and I would not hesitate to recommend their service and product.

Reviewed on Houzz

26 October 2017

I couldn’t recommend lwk any more highly. From the quality of the 3d design, the numerous consultations with the superb designer (Toma), the great installation team (Gabriel), the support team (Sarah) and of course the sturdy and elegant German kitchen I have as a result. I couldn’t be happier

Reviewed on Houzz

14 July 2017

Very good design which was geared to our brief incredibly well. Fitting of kitchen was professional and the final outcome exceeded expectations. Design was appropriate in style with the house and the blend of furniture and appliances was complimentary.
Thoroughly recommend.
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Reviewed on Houzz

5 July 2017

We found the LWK team professional, thorough and knowledgeable about all aspects of providing kitchens. There was comprehensive information on how to prepare for the work so that our schedule was smooth-running and on time. The quality of the furniture and utilities is first class and the fitter w... More...

Reviewed on Houzz

1 July 2017

I would highly recommend LWK Kitchens. Very professional service from start to finish. Excellent kitchen design delivered on time and good after sales support. The kitchen was beautifully fitted and we were very pleased with the results. More...

Reviewed on Google Maps

27 May 2017

We are so pleased that we found LWK Kitchens. Conrad came up with a very modern design that was perfect for us - so different from the other kitchen companies we had approached. Installation went reasonably smoothly, a couple of units were scratched and the wrong oven was delivered but Deborah (who was a pleasure to deal with) resolved the problems satisfactorily. We are so pleased with the way it turned out and would highly recommend LWK. More...

Reviewed on Google Maps

24 May 2017

We had a good experience dealing with LWK. From the preliminary design up to the final and approved one. We were happy with the people we delt with. In addition, they were very responsive during construction ( instulation ).
Project was basically completed on time, and within the approved budget.
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Reviewed on Houzz

14 May 2017

LWK installed an L shape kitchen for us, with a breakfast bar. Looks fantastic. Whole process was very professional - design was careful and meticulous and the designer responded very well to all our comments until we got to the right place. Ordering was very smooth and installation went ahead with ... More...

Reviewed on Houzz

25 April 2017

We had a 'great job' (nearly 'excellent') from the team at LWK Kitchens. Lily Samar, as designer, was excellent in her recommendations and suggestions, really showing her aesthetic care, concerns and flair. We very much enjoyed coming into the showroom to discuss our needs and draw on her advice a... More...

Reviewed on Houzz

23 April 2017

A highly professional service. The plans were completed to a high level of specification and executed competently and in a supportive spirit. I was treated courteously at all times as the plans went through a number of iterative changes. I received a timely response to all my requests and queries. T... More...

Reviewed on Houzz

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