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Lucy Lock-It

Andover

(26)
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‘21 Certificate of Excellence, 2021

About

I am local Independent locksmith based in Andover but covering large parts of Hampshire, Wiltshire and Berkshire. I provide 24/7 Emergency response with no call out fee.
I offer help with emergency lock outs, lock changes, upgrades to insurance standards, master key systems and new house move lock changes.

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8 hires on Bark

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Reviews (26)

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5/5

26 customer reviews

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1 July 2023

Brilliant work, explained all what was done. Didn't wait long ✨️

Reviewed on Facebook

1 July 2023

Brilliant work, explained all what was done. Didn't wait long ✨️

Reviewed on Facebook

25 November 2022

Lucy was brilliant- she knew exactly what to do and sorted us out in minutes. Knowledgable, very kind and I would highly recommend Lucy to everybody. Thank you Lucy!

Reviewed on Facebook

27 April 2022

Lucy is a very honest and serious professional. We had a new garage door lock fitted with no fuss within 30 mins. Highly recomend Lucy to anyone requiring help with there locks.

Reviewed on Facebook

15 February 2022

Lucy has made our house secure again after the key broke in the lock and door handle of our old sliding doors broke off. She also fixed a very stiff lock in another door. She is efficient and personable and did a great job. Communication was brilliant throughout. I’d highly recommend her to others. More...

Reviewed on Facebook

24 January 2022

Called at the weekend, answered promptly. Was helpful, quick, friendly, stayed in touch with eta and to answer questions before arriving and nothing was too much trouble. Highly recommend.

Reviewed on Facebook

11 August 2021

Professional, knowledgeable and courteous. Great advice, friendly and suggests what is beneficial for the client in the long term. Highly recommend and will certainly be using for future jobs. Thank you. More...

Reviewed on Facebook

30 May 2021

Thank you very much for coming out late and sorting the door out. I really appreciate it. Thank you for outstanding and friendly service. If anyone needs a lock smith, Lucy is the one for you. Thank you 🙏 More...

Reviewed on Facebook

21 April 2021

Lucy sorted out our front door lock in no time at all. Extremely friendly and very professional.

Reviewed on Facebook

7 April 2021

Thank you so much Lucy for helping get back into my flat after locking my keys inside 😱 your response was so quick, arrived even quicker and was lovely and friendly throughout! Definitely recommend Lucy’s services. 5 stars from me ⭐️⭐️⭐️⭐️⭐️ More...

Reviewed on Facebook

1 April 2021

I was in a bit of a situation 2 years ago when my daughter was born, locked my keys in my car. She came out really quickly and charged a very reasonable price.

Reviewed on Facebook

12 November 2020

Lucy has been very quick, flexible and responsive in coming out to sort my locks. I found Lucy friendly, honest and straight forward to deal with.

Reviewed on Facebook

verified
10 June 2019

Locksmith

Excellent service from Lucy, would recommend.

Lucy Lock-It
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Reply from Lucy Lock-It

Thank you David. Glad I could help

14 April 2019

Fantastic service, Sunday night, 10:00 my neighbor locked herself out, Lucy came round and got her back in in no time at al, she’s a magician and I would recommend her to anyone

Lucy Lock-It
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Reply from Lucy Lock-It

Ian thank you so much! Really kind of you and I’m just glad I could help!

15 March 2019

Very professional service. Quickly sorted a couple of really tricky locks this evening. Would highly recommend Lucy.

5 March 2019

Friendly ,professional and will definitely recommend

Reviewed on Facebook

verified
5 December 2018

Locksmith

In the end we didn't need to use Lucy's services because the problem resolved itself, but she was very responsive both to the initial request and in a follow-up phone call she made to discuss the problem we had. I would definitely consider using her services if we have a similar problem in future. More...

Lucy Lock-It
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Reply from Lucy Lock-It

Thank you Bart that’s really kind. I’m glad you resolved the issue without cost. If I can be of help again please don’t hesitate to call.

10 September 2018

Lucy came recommend to me after I was locked out of my house after forgetting my keys, she came within a hour of calling and was very friendly to deal with, very knowledgeable of her trade and couldn’t do enough for me, I would use her again and have recommended to other friends

Lucy Lock-It
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Reply from Lucy Lock-It

Thank you Liam. It was a pleasure to help

10 September 2018

I called upon Lucy to fix my patio door, she arrived promptly and wa sleep very friendly and professional, she was able to fix my door handle and only replaced and charged me for the parts she used. Would thouroghly recommend Lucy!

Lucy Lock-It
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Reply from Lucy Lock-It

Thank you Sarah. It was a minor issue to resolve so I’m glad I could assist.

23 July 2018

Great reliable and friendly service. Kept us up to date with everything and did a great job. Very punctual and professional, highly recommended .

Reviewed on Facebook

23 July 2018

Thank you so much for sorting my locks out... and the added jobs of gate and furniture assembly when I was having trouble. Much appreciated and recommended � � More...

Reviewed on Facebook

23 July 2018

I called Lucy out to investigate two lock issues - our front door (after getting locked out and having to break in through alternative routes! ) and also our external conservatory doors, which had been seized for some time. Both doors were open again within a short space of time and although replacement parts had to be ordered to fix the front door fully, Lucy was able to make it usable again for the interim. Parts were ordered same day and she came at my next earliest convenience to fit them after arrival, which was brilliant. No problems since! I would highly recommend Lucy to anyone in a fix with their locks! More...

Reviewed on Facebook

9 June 2018

I called Lucy out to investigate two lock issues - our front door (after getting locked out and having to break in through alternative routes! ) and also our external conservatory doors, which had been seized for some time. Both doors were open again within a short space of time and although replacement parts had to be ordered to fix the front door fully, Lucy was able to make it usable again for the interim. Parts were ordered same day and she came at my next earliest convenience to fit them after arrival, which was brilliant. No problems since! I would highly recommend Lucy to anyone in a fix with their locks! More...

Reviewed on Facebook

6 June 2018

Thank you so much for sorting my locks out... and the added jobs of gate and furniture assembly when I was having trouble. Much appreciated and recommended � � More...

Reviewed on Facebook

verified
5 June 2018

Locksmith

Lucy was able to fix my doors within 24 hours and arrived with all replacement locks and keys. She was thorough and extremely pleasant and helpful. I had another problem which I texted her about and rather than come out and charge a call out fee we resolved the problem by phone at no extra cost to me. Very refreshing. I have no hesitation in recommending her and have already passed her details on to several friends. More...

5 June 2018

Great reliable and friendly service. Kept us up to date with everything and did a great job. Very punctual and professional, highly recommended .

Reviewed on Facebook

Q&As

The feeling when I get someone who’s been locked out gets back in to their home again!

Always wanted to learn and have a trade and very few women work in this area

Fast, friendly, reliable and being female I always leave a job clean and tidy!

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