Logicor (Group) Ltd.
Agbrigg, City and Borough of Wakefield
(22)
Agbrigg, City and Borough of Wakefield
(22)
22 customer reviews
Susan
.11 Conclusions and recommendations
Conclusions
Annual energy costs increased for 4 of the 5 residents in this study, the final resident had no pre- data available.
This is despite the actual amount of electricity consumed reducing in all but one of the properties. When the residents had storage heaters they consumed around 75% of their energy during Economy 7 hours, this proportion of usage combined with the lower price per kWh meant that despite using more energy they paid less. Most of the systems were set up to operate on a room by room basis, where the temperature always remained the same i.e. 21°C. The system could be set up to operate on a timed basis where the temperature level could be altered however none of the systems had been set up in this manner. There has been a significant trade-off for residents between increased control over their heating and the cost that they pay for their energy.
A comparison table that features key performance indicators for all the technologies trialled can be found in section 10.1.
Recommendations for potential future installations
It is not recommended that this technology is installed in homes of those at risk of fuel poverty, particularly those that require heating throughout the day and night. This technology may be suitable in homes where intermittent heating is required, if the system is set up to reduce temperatures across different periods.
Only properties with a significant amount of thermal insulation should be selected for this system and they should be placed on low single rate tariff for the system to be price competitive against storage heaters. Regular reviews and comparisons of available tariffs should be done to ensure the best deal is selected.
Impact on fuel poverty
The Logicor infrared clear heater system and InLine hot water system are expensive to purchase, install and use. 3 of the residents had costs more than £1,500, 1 of those resident’s costs were c.£1800. Residents did have more control over their heating, they were able to set exact temperatures and times when they wanted to be warm. This was something they were unable to do with the storage heaters. However, despite achieving desired temperatures the trade-off between increased comfort but an increase in cost was too great for some residents.
Additionally, the hot water system was problematic in several properties. The issues cited were related to low water temperature, flow rates and a grit like substance in the water from the hot water tap. 2 of the properties experienced a grit like substance in their hot water. Measures were put in place to attempt to solve these issues, these included replacements of the system and the addition of a filtration system. All residents noted that they were still having some form of issue with their hot water during the final questionnaire. 1 resident cited they do not use the bath and have had to buy a dishwasher because of the grit like substance. Hot water is a significant proportion of energy use within the home whilst also an essential source of residents’ well-being.
Performance comparison against manufacturer’s/manufacturers’ claims
CP758
29
Logicor does not state how much its customers can expect to save when installing the Clear Heater system and InLine hot water system, only stating that savings are substantial.8
Economic business case for installation of measures
The cost to purchase and install the Logicor system in this project was £6,266. There is no subsidy such as the feed-in-tariff or renewable heat incentive received for installing using this technology, this means the high upfront cost cannot be offset like it can against an ASHP. All resident costs increased and, in some cases, substantially. Residents are likely to be in a worse financial position after installation, this may affect their ability to purchase other essential goods and services.
The SAP rating also reduced in all the properties, in part this is because the rdSAP does not differentiate the Logicor Clear Heater system from other forms of on peak electric heating. This will have a significant impact as housing associations and private landlords look to increase EPC ratings up to a band C in line with government targets.
8
CP758
30
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Alex Beale
What a great little company. The heating system is wonderful and so is the water heater. Beautiful additions to the home and keeping us warm all winter.
Reviewed on Google Maps
Very Bathrooms
Excellent products.Highly energy efficient. Would definitely recommend the Clear heater system.
Reviewed on Google Maps
brian worthy
I have never written a review but was inspired by the work of Logicor to do so on this occasion. I have recently had their heating system installed in my elderly mother's home and I could not be happier with the service - and indeed the heating, that they have provided. I would certainly recommend the company and the heating to others and it is noteworthy to say that i continue to be impressed by the ongoing support and the capabilities of the system, not to mention ease of use. Many thanks, Brian. More...
Reviewed on Google Maps
Christian Bekley
The Heaters are great. I know it’s different than normal heating but the house just feels warmer than before., I think that’s got to do with the infared. We just got our electric statement for the year and it shows we have used £342 less than the year before. We knew we were saving but it’s good to know that what we’ve saved this year we could go on a cheapie holiday to Spain on or something. We’re really pleased with them and the savings. More...
Reviewed on Google Maps
Steven Ellend
Really happy with the work logicor did at our house. Aside from heating being heating, the heaters are great and although they began as a really quirky addition to the home after a year and a half ish i can say now that they are an excellent addition to the home. Great product and good service.
Reviewed on Google Maps
David Boswell
Sick system, I have got both the inline hot water and clear heater system installed. I have no problem with either and think they are really good. I have also had many support off Logicor which is good and has helped me lots and lots. I will tell all friends how gud they are and make sure they get systems installed like me. More...
Reviewed on Google Maps
Gavin Straughan
Logicor provided us with a very professional service, quick instillation, and regular support. The heaters heat the house well and we are happy with our system. We've recommended to a few people already. More...
Reviewed on Google Maps
Adam Byrne
Really impressed with my heaters and the service I received. The installation was quick and they were really helpful showing me and my partner how to use the control panel and how to set up and use the app for our phones. We have the canvases over our heaters and they look amazing, you can’t tell they are heaters at all. We’re happy and well heated! Thanks for everything. More...
Reviewed on Google Maps
Daniel Cream
The first time I’ve ever heard of infrared heating and had it installed in my house, it’s the best thing I’ve ever done. When I first contacted them the sales person clearly explained the system to me and the benefits that I could see with having it fitted in my house, they didn’t pressure me to make a decision, they just left me to make it. The installation process was quick and easy, it took a couple of days to finish and the engineers left to mess they tidied everything up once they had finished! A month after having it fitted they also called me up to check that everything was okay with the system and I was getting along fine. They also told em to contact them anytime in case I did, which I thought was great! I can already see energy saving on my bills too which is what they told me about! If they create any future products I will not hesitate to buy!!! More...
Reviewed on Google Maps
Sammy Mckenna
I have got the InLine Hot Water System fitted in my flat because my old storage tank was leaking. I really like how much more space it has given me, before a full cupboard was full in my flat but since removing the storage tank and water boiler I can use it to store all sorts. The water comes out of it quickly and very hot so no complaints regarding that, my shower is nice and toasty. More...
Reviewed on Google Maps
Daniel Illingworth
Great Job. “From start to finish (almost there), I have been well informed, well looked after and thoroughly pleased with my new heating system installation, Whole transform experience is like a dream.”
Reviewed on Google Maps
Tahir Mukhtar
Fantastic service and very helpful.
All item required were in stock and delivered and installed promptly.
I would definitely use & recommend this company again without hesitation.
A 5 star company
Reviewed on Google Maps
Sonoe MJ
It was a very smooth experience. Browsed the website, picked the heaters I need for each room and same week they installed heaters in my house! Great job making it indeed easy!
Reviewed on Google Maps
Sheila niaz
This heating system is great. They have very reasonable prices and everyone was super nice there at logic or. They even called me to let me know when they had some more products and services in that I needed. I'll definitely be back soon.
Reviewed on Google Maps
Frady Walliams
10 on 10. Good service good quality good price. Thanks,
Reviewed on Google Maps
sweet rida
Excellent - no reservations. I would recommend Clear heating system in a heart beat to any house, small or large. They have been a tremendous help and support. Someone is always there at the end of the phone day or night, and over the weekend! I've signed up for 2 years. More...
Reviewed on Google Maps
Michael Evans
I am on payment meter and I have ILHWS installed by my housing association 3 weeks ago. So far so Good
Reviewed on Google Maps
Lisa Smith
Compared to my old gas boiler my new boiler I got from Logicor is costing me less than half as much to run I can't recommended it enough
Reviewed on Google Maps
Nausheen Asif
I only have the ILHWS which I've had for a year now. I now pay a quarter as much as I did with my old gas system. As soon as my old heating system packs up I'm getting the Logicor one. Their kit is brilliant. Can't recommend them enough. More...
Reviewed on Google Maps
Andy Garner
I bought the heating and hot water system from them 18 months ago and it has already saved me ££££££££'s.
Love their kit ❤️.
Visited them and was allowed to walk around the factory to see my heating system being made.
More...
Reviewed on Google Maps
Killian McCormack
I've had this system for 4years and it's been great. I've saved money every year and they are always lovely. Not long now and it will be in my mums house too! If I'd let my mum have it it goes without saying how highly I'd recommend it. More...
Reviewed on Google Maps
