Lizzy P's Cleaning Agency

Very unreliable, let me down at the last minute could not even do the bedding properly. Would not recommend them.

I would like to warn potential customers of Lizzy P’s Cleaning Agency about my appalling experience with this Sheffield based company. Please also read previous negative feedback comments left by other customers which I can absolutely guarantee are not in the least bit exaggerated.

Elizabeth Paulett (the owner of Lizzy P’s Cleaning Agency) was instructed to carry out an End of Tenancy, 4 hour clean on a Sheffield property at the price of £80.00. Included in the clean, amongst other things, were a fridge and oven clean, full hoovering of all carpets, cleaning of tiled areas, mirrors, sink etc. etc.

The oven was so greasy I could run my finger through it. The fridge had pieces of old food stuck inside and the trays had not been cleaned out. The carpets had not been vacuumed. The sink and cupboards had not been cleaned. The list goes on, and on, and on..........

I called the company to complain. They grudgingly refunded £20 but refused to come and and view the problem areas and also refused to come and re-clean the property. This left me in a position where I had to take time off work to go and clean the property myself. When I told the company I would be taking them to the small claim courts for the remaining £60.00, I received an email from Elizabeth Paulett who replied with a single line “Small claims wll laugh in your face, you stupid cow”.

I really don’t think I need to add anything further apart from I will be reporting Lizzy P’s Cleaning Agency to Trading Standards and I will pursue this through the small claims court, whether I lose, or not.

More...

Did an amazing job for me for a very reasonable price. I wouldn't hesitate to recommend them to anyone.

Reviewed on Google Maps

For several years' Lizzy P' have cleaned our house in a very reliable and thorough way.We would unreservedly recommend their services.

Reviewed on Google Maps

I have used Lizzie P for more than two years and found them friendly, reliable and flexible: great to work with

Reviewed on Google Maps