Westoe, South Tyneside
21 customer reviews
Gary Peel
Amazing fantastic studio - 10/10 here
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rebecca bales
Friendly, professional service
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Michelle Edmundson
Used a voucher a got asa Christmas present £46 for a half an hour facial really disappointing
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susan Ward
Superb salon offering gorgeous treatments.Attentive friendly consultants professionally pamper with wonderful results. I look forward to my monthly visits and would strongly recommend everyone to visit.
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Katie Salem
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Yasimin Wilson
I love this salon. I would definitely recommend Livbeauty. Liv and Katelyn are both fantastic therapists.
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Anonymous Vs
Unfortunately I have to give 1 star to this business as I can’t leave a no star review. Our daughter has just started secondary school and as a treat I regretfully took her here to have her eyebrows tidied for the first time. I specifically asked for no shape and just stray hairs to be removed from the end nearest her ear. Before I knew it, she had applied the wax and stripped all the way along. Beware this beauty therapist, as she does not possess listening skills. Worse still this treatment has left my daughter with a visible red mark on her brow 30 hours later of which I have been applying sudocrem to soothe. Further to this she had removed hair from areas I had specifically asked her not to touch. I was given no follow up advice for her immediately after, just told that the initial red mark would soon wear off. This morning the red mark was still present and I rang to speak to her, leaving my name and number for her to ring me back but she didn’t bother. Her website stated she was open until 8pm so I returned at 5.30 pm with my daughter to seek advice as wound still present. As I walked through her unlocked door I was immediately greeted with ‘We are not actually open’. After explaining my concerns regarding the red wound left on her brow she told me that as it was her first time wax, this wound could be expected. I have had my eyebrows waxed and I too have fair delicate skin but have never had a wound left like this. Also no advice given on what to do next for her, instead she had a horrible defensive attitude. I am horrified at the lack of care she has shown our daughter. She still could not understand my other concern that she had removed hair from the other end of the eyebrow despite my expressed wishes. This individual is very hostile to any queries of why she had touched areas she had been asked not to. She was incapable of listening even after I repeated slowly my point of view. She replied that I wouldn’t let her wax the other eyebrow when in actual fact this didn’t address the point of why she had removed hair from that area of the eyebrow when asked not to. Also it was my daughter that refused to have the other eyebrow tidied after such an aggressive wax. Not once was an apology offered or any care shown. We left in disbelief at her rudeness and her uncaring attitude. We recommend she takes on further training courses such as a ‘hands on further training course’ and ‘customer care awareness course’. Until then we strongly recommend that the public avoid going to this salon. More...
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Caroline Ashman
Fantastic service and a lovely atmosphere. Definitely a 5 star salon.
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Stephanie Mcgee
Always welcoming, competitively priced and frankly a bargain for the service received. Brilliant range of treatments offered and always happy to talk you through what is the best for your needs. A little gem!
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Cojocariu Valentina
Wonderful experience
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Shane Muhammad
Called in to get a head massage Can't believe the price 35 pound for 20 mins Let you be the judge if that's exp or not word's likeRIPED OFF SPRINGS TO MIND WHEN THE HILTON CHARGES 20 FOR 30 MINS
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Shane Muhammad
Called in to get a head massage
Can't believe the price
35 pound for 20 mins
Let you be the judge if that's exp or not word's like
RIPED OFF SPRINGS TO MIND
WHEN THE HILTON CHARGES 20 FOR 30 MINS
More...
Reviewed on Google Maps
Raad Alazzawi
Lovely service &staff
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Jennifer King
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Claire Moffitt
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Raad Alazzawi
Lovely service &staff
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Raad Alazzawi
Lovely service &staff
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David Hall
Great staff , lovely place reasonable prices
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Sheila Smith
Fantastic range of treatments at very competitive prices. Love girls who always have a warm welcome. Very professional service.
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David Hall
Great staff , lovely place reasonable prices
Reviewed on Google Maps
David Hall
Great staff , lovely place reasonable prices
Reviewed on Google Maps