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Little Shock LTD logo

Little Shock LTD

Coombe Lane, London, London

Little Shock LTD logo

Little Shock LTD

Coombe Lane, London, London



Little Shock LTD is a small, independent agency offering Digital Marketing Services, Web Design and Graphic Design services to small and medium sized businesses. Little Shock itself is run by myself; Mark Shipton, but I also work with a network of other freelancers and small digital agencies to offer my customers the full breadth of services that they require to run and marketing their businesses online.


Reviews (14)

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Janelle Mooore

6 November 2018

Great attention to detail and a real pleasure to work with


Happy Dog Plumbing Limited

5 July 2018

We recently re-branded and needed a new website that would highlight our new image and also be clean and simple to use. Mark's understanding of our brand identity was spot on and he created a website which reflects this perfectly. He was very professional and good at chasing us for answers/content when day-to-day work got us distracted, so that he could create our ideal website. We love the final result and have had so many compliments on it from clients to other industry professionals. We wouldn't hesitate to recommend him. More...


Alice Quarry

6 June 2018

Perfect service and lovely guy


Tony Spreckley

29 January 2018

Excellent service & finished product is spot on! Thankyou Mark


Rebecca Sawyer

3 January 2018

Mark recently created e-mail templates for our Directors at the World Association of Girl Guides and Girl Scouts. They look great and function perfectly. He was very patient, professional and understanding about our needs. We will definitely be working with him again. More...


Coralyn Bradshaw

20 December 2017

Mark took over the construction of our website at short notice and did a fabulous job of creating a truly excellent site. Mark listened attentively to our requirements and was incredibly patient throughout the process. I am delighted with the website and can't recommend Mark highly enough. More...



1 November 2017

Mark provides an excellent service- and does it with a smile! He has been a joy to work with. It is clear he really cares about his clients vision and is able to deliver beyond expectations. Great guy! we are extremely happy with the finished product. More...


Jim Croxford

21 June 2017

Mark was delivered graphic design and logo with a very limited brief in a very short time, and was happy to make tweaks on both until I was completely satisfied. Would definitely recommend!


Colin Rose

6 June 2017

Mark is always an interesting guy to work with because of his creative ideas and a natural ability to operate in a technical environment. I'd recommend him for projects or employment in a web/e-crm/general digital environment. More...


Bob Westerman

6 June 2017

I used Little Shock as a rush service after my original designer went awol. Mark managed to help me create and manage my website in the most efficient manner which is proving to be favourable for my business. He has a keen insight to what works as a layout and design well as well as keeping in with my style. He is now an invaluable asset to my business and I look forward in working with him in the future for my many projects to come. More...


Nick Hirst

6 June 2017

Mark from Little Shock is the freelance, digital arm of our business. He completely replaces the need to have an in-house digital manager and hits the bullseye with his ideas and the quality of his work.


Betty Bee

6 June 2017

Mark’s help in producing a business card for my new venture was fantastic. He is extremely patient and dealt with my updates & notorious indecisions with good humour. I am currently working with him on my new website! More...


Ben Nizan

6 June 2017

Mark did a fantastic job with the logo for our festival and the wristbands he designed look so professional we couldn’t have been more pleased. Creative, punctual, technically skilled and easy to work with – I will be doing so again. More...


Solomon Dolphin

6 June 2017

Mark from Little Shock helped design a quick and professional logo for my business, I'm very happy with the result. He listened to my ideas and put them down exactly as I wanted. I would highly recommend him and his abilities. More...

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A great website is one that ultimately communicates the vision, ethos and messaging of your brand. It is a 'shop window' where all of you products and services are displayed. You only get one change to make a first impression, so design and functionality are the top priorities of any website - it needs to do the selling on your behalf.

What kind of visitors are you expecting on your website and what will they be expecting to see?

What actions do you want visitors to take on the site?

What special features should be present on your website?

Please tell me the names of three sites that you like and what do you like about them?

Do you have any colour preferences or a particular look and feel for the website?

What do you NOT want to see on your new website?

I work with a variety of clients and the creative process is dependant on their requirements, knowledge level and overall character. I am a flexible individual and can communicate my ideas to a variety of audiences with ease.

A typical project will involve an initial consultation via phone, email or in person to gather an understanding of the needs of my client and the overall aim of their new website - or highlight the problems with the existing website should it be a redesign. From here, together, we will build a full brief of requirements for the project and agree a cost to cover all of these elements - at this point I also put together an agreement of deliverables so that my clients are sure exactly what they will be getting.

Once I have been authorised to start work I research competitor websites and other websites from the client's industry (on occasion these websites are simply not up to scratch for my client's needs and I ensure their website is superior to all others within their industry), I get inspiration and creative influence from design websites, aggregators of the "best of the web", check websites that I have bookmarked along the way that I know have great ideas or great designs. I often pick and choose the best elements of other websites and bring these together into a hybrid website to suit my client's needs

Once i have my inspiration, I put together branding documents to match my client's vision for the site; these usually consists of a colour palette of up to 5 colours as well as wireframe models of the most important pages of the website to ensure the client is happy with the overall layout and ideas that I have come up with.

Once I have approval on these initial designs and ideas (after amending them from any feedback), the first build begins. I will craft the website with dummy content and placeholder text for the first phase, to give the client an understanding of what the final result will look like. Once this is submitted I ask for feedback on this initial build and make changes to match my client's needs.

Once we have perfected the homepage of the site the process begins again for each content page of the website until my client is happy with their design. During this time I will ask the client to produce content (copy and photography) for their website so that I can begin populating their new website. We continue with this work until the website is functioning and completed to my client's satisfaction.

After any final tweaks, I test the website across mobile platforms and ensure all features are working correctly. Then, we launch!