Lily - Award-winning Communications & IT Solutuions for Business

Lily - Award-winning Communications & IT Solutuions for Business

Lily - Award-winning Communications & IT Solutuions for Business is a verified pro service provider Certificate of Excellence 2019

Lily - Award-winning Communications & IT Solutuions for Business locationGlobal Avenue, Leeds, West Yorkshire

Elite Pro (22 Reviews)

Established in 2009, Lily Comms provide bespoke award-winning business phone systems and communications solutions to over 2500 businesses across the UK. Working from our office in Leeds with Communication Specialists & Engineers all around the UK, our mission is to build tailored solutions for clients to help their business to maximise efficiency and reduce cost.

Every business has different requirements when it comes to their communications. Our Communication Specialists work personally with each client to provide knowledge and assistance when designing a telecoms solution tailored specifically for their business. Whether you’re a fledgeling business with three employees or a multi-national corporation with hundreds of staff, Lily Comms has the perfect communications solution for you.

When becoming a client you will be appointed a dedicated Account Manager who will be in regular contact on hand to offer advice and guidance. Our highly knowledgeable team are equipped with over 150 years of combined experience in the communications industry. We’re committed to meeting your every need with a smile.

Client satisfaction is paramount at Lily Comms. We focus heavily on ensuring you are happy with our service during every step of our relationship. We carry out regular client satisfaction projects to continually improve and develop our service to you. From initial consultation to on-going client support, we pride ourselves on delivering unbeatable service to our clients. Our attention to detail when it comes to meeting our client’s needs has helped us welcome organisations such as Specsavers, Vileda, NHS, Smoby, Equalities & Human Rights Commission & Citroen to the Lily Comms family.

  • 4 minutes average response time
Lily - Award-winning Communications & IT Solutuions for Business Reviews

Reviews


Review of Lily - Award-winning Communications & IT Solutuions for Business by Nicky

This review has been reported. We are currently assessing the review in accordance with our reporting processes.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Early Childhood
5 21/06/2018 Early Childhood

We changed our Telephone system over to Lily Coms three years ago and it was the best decision we made for our business. They are very efficient and nothing is too much trouble for them. Ben is devoted to saving us money and keeping our technology up to date. I would not hesitate in recommending this company.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Glow Dentistry
1 08/06/2018 Glow Dentistry

Bad communication for a communications company.
We are a new customer and have had constant issues that they do not sort out. They can't seem to resolve basic stuff like getting our answer phone working the way we want it. Not returning calls when we contact customer service to sort issues.
They promised the earth when they were selling the system to us and now they are not really interested. We are constantly having to chase them to follow up on our requests but they just do not do it. or they say yes we will sort it out and nothing gets done unless we constantly harass them.
Not a great start to a supposed five year relationship.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Mohamed Izamar
5 06/06/2018 Mohamed Izamar

What a beautiful company to work with. The staff are blessed with the gift of kindness. I have worked with Lily Comms for a number of years now and they never seem to fail me. Any issues/questions are dealt with quickly and professionally. I speak very highly of Lily Comms at every Business Breakfast Meetings I attend, telling everyone to contact Joel Baker with any queries about signing up with Lily Comms.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Gary Freeman
5 30/05/2018 Gary Freeman

We have used Lily Comms for our phones in our office in Leeds. From start to finish the service has been fantastic with no issues throughout the sales to installation process.
We regularly receive calls to make sure we are still happy with the products that we purchased.
I would highly recommend this company!

Review of Lily - Award-winning Communications & IT Solutuions for Business by Jo Smithies
5 24/05/2018 Jo Smithies

I’ve been with lily coms a few years now and just wanted to leave a quick review to say how happy I am with the service and value for money.
On the rare occasion I’ve had to call up it’s made a refreshing change to actually speak to to competent people.
I’ve recommended them to several of my associates. Keep up the great work!

Review of Lily - Award-winning Communications & IT Solutuions for Business by BSC Recovery
5 24/05/2018 BSC Recovery

We have been with Lilly comms a while now and have to say they are brilliant, Joel our account manager has been second to none, Always there when we need him, even checking our line speeds Weekly Thanks Joel and Thanks Lilly

Review of Lily - Award-winning Communications & IT Solutuions for Business by Charlotte Collins
1 17/05/2018 Charlotte Collins

just horrendous. take money out on DD hoping we dont know. constantly threaten to turn off service. lied about what comes with service. complete joke

Review of Lily - Award-winning Communications & IT Solutuions for Business by Lander PR
5 10/05/2018 Lander PR

BT -ween you and me my company had been paying a fortune until we found Lily Comms, no fuss, easy installation, clear billing and most of all great customer service with the help a young lady called Sarah who with a smile, efficiently sorts any problems we may have ... a big thumbs up!

Review of Lily - Award-winning Communications & IT Solutuions for Business by James Blake
1 08/05/2018 James Blake

Absolutely appalling! Been with Lily for just over a year, I feel like we have been tricked into paying all sorts of additional charges. I personally feel for the sales staff who appear as if they have not had much training. Trying to get resolution on these has been an absolute pain!

Review of Lily - Award-winning Communications & IT Solutuions for Business by James Blake
1 02/05/2018 James Blake

Absolutely appalling! Been with Lily for just over a year, they are scam business with loads of hidden charges. No training for sales staff means that we were miss sold and it's been constant problems since then.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Gary Parsons
1 02/05/2018 Gary Parsons

I can't wait to leave Lily Comms. From the moment we had the system installed, we have had 12 months of hell. Perhaps it's time to rip it all out?

It shocks me to see other people have given positive reviews. Are they dealing with the same company?

Review of Lily - Award-winning Communications & IT Solutuions for Business by Adele Hemming
4 18/04/2018 Adele Hemming

Helen our Client Relations Manager took the time to come out to see us recently. It was beneficial to discuss our experience with Lily and good to hear of the new services they can offer to save us money!

Review of Lily - Award-winning Communications & IT Solutuions for Business by Paul Smth
4 29/03/2018 Paul Smth

We have used Lilly for a number of years now and they are getting better all of the time. We have been given a client relations manager now which we all feel will be another big plus. We met for the first time recently and we are already gaining benefits from this so thank you Lillycomms

Review of Lily - Award-winning Communications & IT Solutuions for Business by Jamie Meakins
5 22/02/2018 Jamie Meakins

I recently changed over to Lily Communications due to a recommendation from a supplier and having met with Paul Burney, their Telecoms Specialist found them to be professional and competitively priced. After being with them for 4 months the system is fantastic, as it the assistance given whilst smoothing out any problems in switching over. I certainly would recommend Lily Comms without hesitation.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Paul Farrow
5 14/02/2018 Paul Farrow

Having two meetings with Tito regarding our new move, everything is happening as promised. I find Tito to be a lovely person and very easy to deal with, she is an excellent person to deal with, and we have not been let down by the service that she gives. She is a very good ambassador for Lily Comms.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Mandy Bowen
5 08/02/2018 Mandy Bowen

Tito came all the way out from Leeds today to the sunny East Coast. I explained what my issues were and she immediately got to work in trying to come up with the best solution for our Business. No pushy sales speak or jargon. Although it is early days to agree a final solution, I am confident that Tito will be on hand to offer support and advice going forward. I look forward to meeting with her again in April.

Review of Lily - Award-winning Communications & IT Solutuions for Business by john bailes
5 21/12/2017 john bailes

Tito came out to see me to discuss options and to provide me with a better price than I was currently on. She also showed me how the technology has moved on and the benefits of using the complete phone system. Tech support from Kris in the office was available to answer any issues I raised and I am looking forward to implementing a new system that fits the business better and makes the client experience better. Thank you

Review of Lily - Award-winning Communications & IT Solutuions for Business by Ross Harper
4 21/12/2017 Ross Harper

Tito (new client relations manager) has been the first person I've met who's taken a real interest in us as clients and more importantly, as a bunch of humans depending on technology for productivity and efficiency.
She's undertaken to resolve a few minor but long-standing gremlins we've had with our system, and has restored my faith in Lily for the future.
Am looking forward to a now more personal relationship with the company, where our needs are met and the technology they provide forms a keystone in the service we provide.
Thanks Tito!

Review of Lily - Award-winning Communications & IT Solutuions for Business by Richard Hollington
5 09/12/2017 Richard Hollington

Unfortunately we got ripped off by our old telecoms provider, we were in a contract costing us an arm and a leg. We looked for a new provider once we were able to get out of our current contract, after some online searching we met a lily representative. All we wanted was to lower our calls costs (lots of calls to mobiles) instead we went with a brand new telecoms solution using some fancy new internet based technology. Not only do I have a fancy colour phone on my desk, the Engineer chap sorted the “rats nest” under our desks, we are saving money and the general service is A*. Highly recommend!

Review of Lily - Award-winning Communications & IT Solutuions for Business by Angela Kapoor
5 08/12/2017 Angela Kapoor

We contracted with Lily to provide a refreshed IT infrastructure at our office, this included new monitors, PCs and a new clever LG telephone system. We have new walkabout headsets which were recommended by the sales teams and the features we now have has easily increased productivity by 10% whilst saving on our ongoing costs. Highly recommend, they do what they say they are going to do.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Susan Goodison
5 06/12/2017 Susan Goodison

I recently changed over to Lily Comms from one of their competitors - who were also really good, as I found Lily Comms to be more competitively priced. I was dubious at first as to whether I would be sacrificing the level of customer support I received from their competitors due to the price. However, after being with them now for several months now I can honestly say I haven't comprised at all, but have managed to get a better deal in the process. In fact, I met with Tito (Client Relations) today to review our service and to see if there is anything they can do to improve upon. This is something I did not receive from the previous company. Tito was very friendly and helpful and a pleasure to deal with.

Review of Lily - Award-winning Communications & IT Solutuions for Business by Dan Frost
5 05/10/2017 Dan Frost

We've worked with Lily Comms for a while now and found them to be honest, reliable, competitively priced and just all-round decent people. Met with Tito (Customer Relationships lady) today and she's a credit to the company - highly professional yet relaxed so very easy to deal with.

I'm probably not one of the easiest customers but these guys have always been really good with us. Highly recommended.

Lily - Award-winning Communications & IT Solutuions for Business


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Lily - Award-winning Communications & IT Solutuions for Business on Google Maps

Company Location

Global Ave, Leeds LS11 8PR, UK

Services provided by Lily - Award-winning Communications & IT Solutuions for Business

Services

Hosted Phone Systems

On-Premise Phone Systems

Business Calls & Lines

Internet Connectivity

Applications & Software

Business Mobiles

I.T. Solutions

Business Energy

Visitor Marketing

Digital Transformation

Unified Communications

Twitter Feed

  • 4 minutes average response time

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