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Lightwater Cleaning

Frimley

(226)
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‘20 Certificate of Excellence, 2020

About

The Lightwater Cleaning Team is delighted to offer our personalized cleaning services to meet your specific needs and expectations. Our team has over 20 years of experience in providing top-quality cleaning services, and we are always here to listen to your requirements and ensure your complete satisfaction.

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43 hires on Bark

Reviews (226)

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4.5/5

226 customer reviews

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1 November 2023

I have had the pleasure of using Lightwater Cleaning for both regular cleaning and end of tenancy cleans multiple times, and I must say, it's been an exceptional experience. Additionally, I've utilized Lightwater Waste Management Services, which has proven to be one of the best services I've ever encountered.

What sets Lightwater apart is their unwavering reliability, absolute honesty, and remarkable professionalism. Lisa, who manages their office, has consistently gone above and beyond to ensure my satisfaction. I am genuinely thankful for the outstanding job they did for me just last week.

I wholeheartedly endorse Lightwater Cleaning and Waste Management Services to my family and friends without hesitation. Not only do they provide top-notch service, but they also do so in a very cost-effective manner. Thank you, Lightwater, for consistently delivering excellence in your services.
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16 October 2023

Their service was excellent. Really pleased with the job done

31 July 2023

The ladies in the office were very helpful and their communication throughout was excellent. My home looked great after the cleaners had worked their magic. I would highly recommend.

verified
27 July 2023

House Cleaning

Megan and Emily completed our end of tenancy clean. They were both really lovely and friendly, and they did a great job! Our landlord was happy with the clean More...

verified
18 April 2023

House Cleaning

Lightwater cleaning were very professional & helpful. Communication was excellent. Would definitely use them again.

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Lightwater Cleaning

Reply from Lightwater Cleaning

Dear Kitty, Thank you for taking the time to share your positive experience with Lightwater Cleaning. We're thrilled to hear that our team was professional and helpful and that our communication was excellent. We appreciate your kind words and we look forward to the opportunity to assist you again in the future. Kind regards from the team, Lisa, Lynn and Lesley.

12 April 2023

Fantastic communication from the administrators before, during and after our cleaning service. The cleaner was also thorough and polite and we highly recommend them. Thanks Lightwater Cleaning!

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Lightwater Cleaning

Reply from Lightwater Cleaning

Dear Amelia, thank you for your positive feedback about our communication and cleaning services. We are delighted that our team provided you with a thorough and polite service, and we appreciate your recommendation. At Lightwater Cleaning, we strive to provide exceptional service and make our clients' experiences positive. We look forward to serving you again in the future. Kind regards the team, Lynn, Lisa and Lesley.

8 April 2023

Thanks so much for the end of tenancy cleaning today. This was a last minute booking and really appreciated, the house looks great and ready to hand back to the agent. Great company, will definitely use again. More...

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Reply from Lightwater Cleaning

You're very welcome Nikki! We're glad we could accommodate your booking and that you're pleased with the end result. It's always our goal to make sure our clients are happy with our services, especially when it comes to something as important as an end-of-tenancy cleaning. We appreciate your kind words and look forward to working with you again in the future. Thank you for choosing our company! Kind regards Lesley, Lisa and Lynn.

4 April 2023

Very friendly customer service, quick turn around and great clean. Would use again!

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Reply from Lightwater Cleaning

Dear Alan,thank you for your kind words! We're thrilled to hear that you were satisfied with our customer service, turnaround time, and cleaning service. We pride ourselves on delivering a high-quality and efficient service, and we're delighted that you noticed. We would love to have the opportunity to serve you again in the future. Thank you for choosing our services! Kind regards Lesley, Lynn and Lisa.

25 March 2023

Excellent team - Laura and Jacqui - gave the house a deep spring clean, much needed because of illness problems, and was really delighted with them. Happy people, smiling faces, got on with the job, no messing about, no time wasting, and will certainly return. Nothing too much trouble and did exactly as I requested. Give them a whirl. More...

24 March 2023

wonderful friendly ladies, left the place sparkling.. was very happy with the cleaning… bit pricey but good job done 👍

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Reply from Lightwater Cleaning

Hi Riz, It's great to hear that you were happy with the cleaning and that the friendly ladies left the place sparkling. A clean and tidy space can make a big difference in one's daily life, so it's great that you were able to achieve that with their help. I understand that the price may have been a bit high, but it's good to hear that you still felt that it was worth it for the quality of the job done. Sometimes paying a bit more can be worth it in the long run, especially if it saves you time and effort. Thank you for sharing your positive experience with the cleaning service. Best wishes, Lesley and the team.

24 March 2023

Firstly I need to say that the initial contact was fantastic….the speed of response and ability to book in a clean at such short notice was terrific. However I’m really sorry to say that the clean itself wasn’t done to a very high standard. Tops of cupboards were not done and work tops were left with smudges on them which considering there was no furniture and it was just fixtures and fittings that were being cleaned was disappointing. But the really frustrating point was being hounded for payment. My client wasn’t asked for payment at the end of the clean and since we were in the middle of a house move it got forgotten about. The phonecall the next morning from your team prompted that payment was needed which was sorted as soon as my client had the opportunity to whilst surrounded by removal men and a hectic house. The phonecalls every hour up until then were very unwelcome and whilst I appreciate payment was needed it was not handled well. Sorry to be leaving negative feedback but you have asked and so I think it best to be honest. More...

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Reply from Lightwater Cleaning

Dear Debbie, Thank you for taking the time to provide us with your feedback. We apologize for the disappointment and inconvenience caused by the level of cleaning performed on your fixtures and fittings. We understand that this was not up to our usual standards, and we regret that we were not able to meet your expectations on this occasion. Regarding the payment, we understand that the phone calls from our team may have been frustrating, and we apologize for any inconvenience caused. We will certainly look into this matter further and ensure that our payment procedures are handled with more sensitivity and care in the future. We value your feedback as it provides us with an opportunity to improve our services and ensure that we continue to deliver high-quality services to all of our clients. Once again, please accept our apologies for any inconvenience caused. Best regards, Lisa

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28 February 2023

House Cleaning

Prompt and efficient. Arrived on time and cleaned as requested

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Reply from Lightwater Cleaning

That's lovely to hear you were happy, Karen, were appreciate your custom. Kind regards, Lesley ad the team.

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8 January 2023

House Cleaning

Very friendly and responsive. Thank you so much!

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Reply from Lightwater Cleaning

Thank you Nia, your feedback is much appreciated. It’s a pleasure to be of service . Kind regards Lesley and the team Lisa and Lynn.

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16 December 2022

End of Tenancy Cleaning

Turned up on time, did a great job

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Reply from Lightwater Cleaning

Good morning June; thank you for your custom and thank you for your feedback; it's much appreciated; thank you, and have a wonderful Christmas from the team at LIghtwatercleaning.co.uk 01276 23626.

5 December 2022

Used this company after being let down by another Camberley based one. They were responsive and got me a cleaner very quickly to fit in with my schedule. Megan is a good cleaner and did a terrific job on the bathroom and kitchen as well as some other work. Would recommend. More...

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Reply from Lightwater Cleaning

Hello Karina, thank you very much indeed; it's a pleasure to be of service; we appreciate you taking the time to give us feedback; thank you from the team for trusting us with your custom. Kind regards, Lesley, Lias and Lynn.

9 November 2022

We have been using Lightwater Cleaning for nearly 2 years starting off with a builders clean and were so impressed with Lisa that we continued on a weekly basis. Lisa is professional, reliable and trustworthy and always delivers a 5 star service with a smile - nothing is too much trouble for her and we can’t imagine life without Lisa now!!!! 😂 Highly recommended and if we could award 10 stars we would ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More...

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Reply from Lightwater Cleaning

Hi Caroline & Carl,Thank you for your lovely message. We are happy to be of service to you and we appreciate your custom and thank you for your lovely feedback.Lesley and the team.

5 November 2022

The team are so caring and always make time for you, so glad I’m with them.
Definitely recommend you to use them xx

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Reply from Lightwater Cleaning

Thank you very much Mandy, we are very happy to have you working on our team

12 September 2022

Fabulous service from Cat and Laura. Booked at very short notice to help during the PGA. Girls were reliable, adaptable and willing to do extra. Saved the day for us. Thank you to the cleaning team and management team for checking in to ensure all was well. Will use again and recommend. More...

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Reply from Lightwater Cleaning

Hello Sam, thank you kindly for your lovely feedback; it was a pleasure to work for you, and we are always here to be of service. KId regards Lesley and the team.

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29 August 2022

House Cleaning

The ladies were very friendly and had loads of tips and tricks for everything, very trustworthy and they did a good job.

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Reply from Lightwater Cleaning

Hello Claire, many thanks indeed; your feedback means so much to us, and it was a pleasure to be of service. Thank you from Lesley and the team at Lightwater cleaning.

26 August 2022

A fabulous service and great communication from the whole team. End of tenancy clean with Gemma who was punctual, polite and thorough. Reliable company and I will use them again and recommend to friends and work. They were very flexible and able to accommodate times to fit in with my schedule. Good cleaning companies are proving harder to find and I’m glad to have come across Lightwater Cleaning. More...

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Reply from Lightwater Cleaning

Dear Sam, thank you so much from the team, your feedback is hugely appreciated, and we are always happy to be of service. Kind regards, Lesley, Lynn, Lisa and Tammy.

16 August 2022

Fantastic service. I had sewage covering my bathroom and they did an amazing job. They went above and beyond what they were paid to do. Thank you ladies!

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Reply from Lightwater Cleaning

Wow, Dan, that's amazing feedback, thank you so much, this is really appreciated, it's a pleasure to have been of service. Kind regards Lesley and the team.

verified
15 August 2022

House Cleaning

The two ladies completed a thorough clean throughout the property. On a very hot day they kept going at a good pace. They were polite and helpful.

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Reply from Lightwater Cleaning

Hello Peter, thank you for your lovely feedback; we appreciate it very much. Laura and Jaquie will be delighted to know they did a good job. Thank you for your custom. Kind regards, Lesley and then team.

14 August 2022

Thank you such for your prompt reply regarding my waste disposal. The work was all carried out promptly and efficiently.

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Reply from Lightwater Cleaning

Hi Chris, that’s very kind of you to give us feedback, may I ask if there was any reason you gave us 4 stars? Could we have done anything better? Feed back is really important and I hope you don’t mind me asking. Kind regards Lesley & Bradley.

12 August 2022

Excellent service! The carpets looks beautiful,new and fresh. Work was done very professionally. I will recommend you to all my friends. Thank you..happy customer 🤗

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Reply from Lightwater Cleaning

H Eloise, thank you very much indeed; your feedback is appreciated. Thank you for your custom from Lesley and the team at Lightwater Cleaning.

18 July 2022

April came to my house to help with drinks at my 70th Birthday. I had previously had April as a cleaner. She is friendly, polite and very professional and done an amazing job.

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Reply from Lightwater Cleaning

Hi Anne, thank you so much for the lovely feedback, I have passed this to April. Thank you for your custom it's really appreciated.

12 July 2022

Excellent communication, excellent professional clean. A bit pricey but worth it to know you get a quality service. I would recommend them.

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Reply from Lightwater Cleaning

Hi Gary, thank you very much indeed for your lovely feedback. It’s was a pleasure to be of service, kind regards from Lesley and the team.

4 July 2022

We got off to a shaky start but Lightwater Cleaning were very quick to put everything right and in the end they did a really good job. I wouldn't hesitate in recommending them or using them again. More...

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Reply from Lightwater Cleaning

Hi Tracy, thank you for your honest feedback. The most important thing to us is that you were happy in the end. Thank you for your custom, it is always appreciated.

17 June 2022

This was an excellent service and promptly.
Bradley is a very kind and polite person.
If I need the service in future, I’ll contact them again.
Wonderful,

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Reply from Lightwater Cleaning

Hello Teresa, how kind of you to give us feedback, we are very grateful so many thanks for trusting us with your custom. we are always happy to help - Lesley on behalf of Bradley.

13 May 2022

Abi and Andy arrived on time with all the materials and equipment needed to complete the clean. They were friendly and listened to what we needed them to do for us and worked efficiently to complete the work in time. We are pleased with the results,

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Reply from Lightwater Cleaning

Good morning Terri, many thanks indeed for your lovely comments, we will feed this back to Aby and Andy, it's great to hear you are happy, that really means a lot to us all. Sincere thanks for your custom. Kind regards Lesley and the team.

6 May 2022

Lightwater Cleaning company sent two brilliant ladies to my home for a one off clean. They worked very hard and I am so pleased with the result. I would definitely recommend this company. More...

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Reply from Lightwater Cleaning

Hi Paula, it means so much us to hear your feedback, it really helps us and also to know you were happy with our services. Kind regards Lesley and the team at Lightwatercleaning.co.uk 01276 23626.

verified
5 May 2022

House Cleaning

Great professional service, cannot recommend enough.

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Reply from Lightwater Cleaning

Hi Tom, thank you very much indeed for your feedback, it is sincerely appreciated. Thank you for your custom. Kind regards Lesley and the team bat Lightwatercleaning. co.uk 01276 23626

3 May 2022

I needed a final spruce to my brother's flat at short notice. The ladies went to work diligently to leave the flat spick and span. Really happy with the fantastic work. More...

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Reply from Lightwater Cleaning

Thank you for your kind review Adewale and thank you for choosing Lightwater Cleaning.From Lesley and the team.

22 April 2022

The girls were lovely & they did a fantastic job! My shower screens look brand new!! I would defiantly recommend & will be using them again in the future.

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Reply from Lightwater Cleaning

Hi Gemma, many thanks indeed, we really appreciate your custom and also your feedback, we would be delighted to assist you with any further services and with pleasure. Kind regards Lesley and the team at Lightwater Cleaning.

5 April 2022

Staff very responsive and accommodating. Service completed to a good standard. I would highly recommend.

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Reply from Lightwater Cleaning

Hello Frances, your feedback means such a lot to us, so thank you very much indeed. We are always here if you ever need us and always with pleasure./ Kind regards Lesley and the team.

28 March 2022

I moved house recently and reatined Lightwater Cleaning to conduct a deep clean of the property I was leaving. Their staff were prompt and helpful at all times and I was delighted with the results. I highly recommend them.

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Reply from Lightwater Cleaning

Hi Brendan, many thanks indeed, we really appreciate your custom and also your feedback, we would be delighted to assist you with any further services and with pleasure. Kind regards Lesley and the team at Lightwatercleaning.co.uk 01276 23626.

24 March 2022

Flat was a mess, paramedic called it a "fire trap". Called lightener after getting out of hospital. Two wonderful smiling women came next day, spent two hours and was all fixed. Well done, problem solved. (Y)

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Reply from Lightwater Cleaning

Hello Bruce, how lovely of you, thank you very much indeed, we really do appreciate it and will pass the lovely comments to the ladies. We are always here if you ever need us and with pleasure. Kind regards from the lightwatercleaning.co.uk team.

22 March 2022

Great service, I had a call from Tammy straight after requesting from Bark and she was very clear and professional in what she could provide. Abbey the cleaner provided was on time, very friendly and did a fantastic job thanks More...

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Reply from Lightwater Cleaning

Good morning April, than you very much for truthing us with your custom. Your feedback is hugely appreciated, so thank you and kind regards from the team at Lightwatercleaning.co.uk.

2 March 2022

Lightwater are a fantastic team. They helped us organise a new home clean with in a space of 24hrs with huge efficiency and kindness. The lady who carried out the clean did a wonderful job and we are so pleased. Thank you so very much! More...

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Reply from Lightwater Cleaning

Hi Camilla, a big thank you from us all for your lovely feedback, it's really appreciated and thank you sincerely for your custom and we are always here if you need us. Kind regards Lesley and the team x

17 February 2022

Was very impressed with their service. They were able to do an end of tenancy clean at very short notice, very efficiently, and I will happily recommend the company.

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Reply from Lightwater Cleaning

Thank you Janet, your feedback is very much appreciated. Thank you for your custom. Best wishes from the team at lightwatercleaning.co.uk.

16 February 2022

Very reliable and professional service, always done a great job for my business, would recommend for any cleaning needs.

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Reply from Lightwater Cleaning

Good morning Mr Castro, thank you very much indeed for your lovely feedback, we have always valued your custom. We are always here if you ever need us, Kind regards and best wishes from the whole team.

4 February 2022

Call came back the same day, I then booked for the day and time I requested and Lynn arrived on time and did a great job.

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Reply from Lightwater Cleaning

Hello sue, thank you very much indeed for taking the time to give us much valued feedback, it’s really appreciated. Thank you for your custom from Lesley and the team 😊

4 February 2022

I have just used Lightwater Cleaning Services. I highly recommend them to anyone. Fast and efficient professional service the whole process of clearing out my shed was smooth they arrived on time and not overpriced like some other companies. Well done on such an amazing service thank you so much. More...

Reviewed on Facebook

3 February 2022

Great company to work for , excellent customer service, professional & very suppotive to me. They provide me with good local jobs & pay very well too!!

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Reply from Lightwater Cleaning

A big thank you for your support, it’s a pleasure to work with you, kind regards from the team😊

2 February 2022

Hiya I've worked with lightwater cleaning services for 6 years now and I've got to say they are a amazing company to work for. I could not say a bad word about them. They treat me like family and very understanding and caring ladies.. If any one is looking for work or even a cleaner I would highly recommend light water cleaning services ❤ More...

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Reply from Lightwater Cleaning

Hi April, we really appreciate all your hard work and support. You are a valuable member of our team. Thank you for your feedback, from all of the team.

2 February 2022

I have worked with lightwater cleaning for some years now. I've found the office staff, helpful and kind, and are there when needed.

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Reply from Lightwater Cleaning

Thank you, Darren, it's a pleasure to work with you and we are always here if you need us. Kind regards from the team Lesley, Lynn, Tammy, Lisa and Gizzmo x

31 January 2022

Bradley and Colleague arrived early willing to assist in anyway. They carried out my move professionally,caringly nothing was too much trouble helped to take away any stress I might have had.
Thank you both

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Reply from Lightwater Cleaning

Good morning Linda, thank you so much for your lovely feedback, it really matters how our customers feel about us and our services, so again, thank you very much indeed, Lesley

6 January 2022

Really quick, friendly and accommodating responses. Provided all own equipment and were flexible to adapt to my requests. Would not hesitate to use again or recommend.

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Reply from Lightwater Cleaning

Good morning Karen, how kind of you to give us your feedback, we really do appreciate it. Thank you for your custom. Kind regards Lesley and the team at Lightwatercleaning.co.uk 01276 23626

2 December 2021

Reliable, efficient, professional. One stop shop for so many essential services, as well as cleaning. highly recommended

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Reply from Lightwater Cleaning

Hello Chryssa, thank you very much indeed for your wonderful and much-appreciated feedback, it really means such a lot to us to know you were happy. Thank you for your custom and kind regards Lesley

verified
13 September 2021

House Cleaning

Excellent service from office and cleaners.

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Reply from Lightwater Cleaning

Thank you very much for a great review. We are happy to help. From Lesley and the team

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13 September 2021

End of Tenancy Cleaning

From when I first had contact with Lightwater Cleaning Services
They have done there very best to help with what I requested.
I was only given a couple of days notice of what date my completion date for the sale of my property, yet they managed to fit in with the date given.
More than that, the cleaners exceeded my expectations.
Much Appreciation to them, I'll definitely use them again.
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Reply from Lightwater Cleaning

Good morning Maureen, a big thank you for your lovely feedback. It was a pleasure to work for you and we are very pleased the clean went well. Kind regards Lesley

Q&As

We have been trading for over 18 years and have a large database of cleaners that come with all kinds of skills and experience, so we can cater for most clients.

Sometimes we do, depending on the work required. We offer one-off cleans so we take materials if the client wants us to. Regular clients prefer to use what they like.

Providing a service that is quick, friendly, professional and good value for money.

I've always wanted to work for myself as I feel I'd rather put my skills to good use for my company.

Simply because we care about our clients and cleaners and the services we offer, we really do go the extra mile to work for the client the very best way we can. We have high standards in our office and take our work very seriously indeed, so it matters if a client is unhappy, we will not walk away from a problem. We are a dedicated experienced team, Tammy, Lynn Lisa and myself, so clients and cleaners can rest knowing if they need us we are here and respond quickly and most importantly we really are happy to help.

We offer to provide PPE. We are fully aware of procedures and carry them out to the best of our ability.

Services

Hello from the Lightwater Cleaning Team, thank you for your interest in our cleaning services. If you don’t see what you need, just let us know and we will be happy to help.
We listen to your needs, you tell us what you need, want, and expect from a cleaning service.
We have been established for over 20 years.
Please read our customer feedback in the reviews section and please note we also offer waste management services and home removals, so you will read feedback on all of our services.
We have a fully manned established office and always ready to take your call, text, or email.
We always return calls.
You tell us what you need, want, and expect from a cleaning service.
All of our cleaning staff and fully vetted checked insured and speak English.
We can provide cleaning materials or we can use yours.
The cleaners are key holders.
We provide you with one cleaner unless you request otherwise.
We have payment options to suit your budget.
We offer both domestic and commercial cleaning.
We offer basic cleaning, deep cleaning, ironing services, and housekeeping services.
With kind regards and we hope to hear from you soon.

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