Liberty Travel

Liberty Travel

Liberty Travel locationMenlo Park Terrace, New Jersey

(5 Reviews)
Liberty Travel Reviews

Liberty Travel Reviews

Review of Liberty Travel by Samantha Williams
1 10/10/2017 Samantha Williams

The representative Meagan never returns phone calls or emails.. I'm waiting for a refund, she's now moved to a different office..Please remember word of mouth and social media really hurt a business...So Meagan never mind about my refund.. lol...

Review of Liberty Travel by a d
1 09/08/2017 a d

Awful experience with Liberty Travel. The agent that handled our trip booked the wrong dates for our hotel and transportation (basically the worst mistake a travel agent can make) so we ended up in a terrible room since the upgraded room that we reserved was unavailable and we were majorly inconvenienced, spending nearly 4 hours of the first day of our three day trip dealing with the fallout of her mistake.

While we were there communication was excellent - "don't worry, we will take care of everything". Once we got home it was like pulling teeth to get any kind of refund. Ignored emails, no return phone calls. Finally I had to escalate things to corporate. All in almost 60 days to receive any resolution which was a pittance compared to the mistake. At this point I'm just glad to be done with it and I still haven't received a formal apology. I would not recommend Liberty Travel.

Review of Liberty Travel by Karen Nowak
4 03/06/2017 Karen Nowak

Pretty knowledgeable. Needs more pamphlets on certain destinations, had 5 pamphlets on same location but didn't have one for Vegas.

Review of Liberty Travel by Angela Rugani
5 04/04/2017 Angela Rugani

Michael Bails is total awesome travel agent.!! Can't wait to plan another trip with him. Great trip with my fiancée! Thank you Mike!
So glad I chose Metuchen liberty travel office .

Review of Liberty Travel by Mitchell Bauer
4 12/12/2016 Mitchell Bauer

Good service. The agent who helped us was great. We added a person at the last minute and was no problem.

Liberty Travel

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