Kroc Center

Kroc Center

Kroc Center locationSouth Bend, Indiana

(11 Reviews)
Kroc Center Reviews

Kroc Center Reviews

Review of Kroc Center by Heather Smith
4 09/07/2018 Heather Smith

My son enjoys the counselors, activities, and field trips during the summer break day camp. And, they get to swim every day. The price is per week, regardless of how many days they'll attend, but it's reasonable and fun.

Review of Kroc Center by alexia craig
3 22/05/2018 alexia craig

Love the pool, it's wonderful. But last time I went someone crapped or threw up in the pool. Disgusting????

Review of Kroc Center by Tiffany Williams
1 15/05/2018 Tiffany Williams

I encountered a situation today at the Kroc center that has me quite upset. First and foremost, it has been quite a while since my family and I have visited the Kroc center. We tend to only visit once a while as a special treat for my children. Today when we arrived, the Cafe was closed which was upsetting as we planned to eat lunch there. The hot tub was also closed, which was again upsetting. We arrived in the pool area to find out that the tubes for the lazy river no longer exist. The noodles and fun toys on the pool deck (in plain sight for kids) are apparently only for those who take swim lessons. The slide and water fountains aren’t allowed to be turned on for other children while swim lessons are going on.

All of this was upsetting but the most frustrating part was when an employee told me I couldn’t take a photo of my son in the pool. I asked her why and she explained that there was a situation that “ruined it for everyone.” Had I of known that phone use was prohibited in the pool area, I surely wouldn’t have paid $25.00 for a “day pass”.

After talking to the lifeguard, I went over to my chair which was by the slide. My daughter went down the slide as I was sending a text on my phone and then another staff member came over and told me again “you can’t take photos or videos”. I told her that I wasn’t and she rolled her eyes at me and said it looked like I was. Then, she went back over to the staff member who originally told me and I watched them talk and point at me. Then, they called another staff member over to talk about me more. They made me so uncomfortable that I wanted to leave right there, but I didn’t want to spoil the fun for my children.

I understand that rules are in place to protect privacy, but if rules are in place, why aren’t they in your policy book? I looked and can’t seem to find that rule, not. I also think that if rules are in place, your staff should enforce them for everyone. There was a man drinking a Red Bull drink in the pool and doing pull-ups from the children’s slide bar but nobody said anything to him. He was also wearing basketball shorts instead of proper swim clothes. Do the rules not apply to him? It’s clear that your staff was too worried about bullying me to pay attention to others. Also, I think it’s crazy how there’s video surveillance in the pool area, yet I’m prohibited from using my phone. So much for protecting privacy, right?

I am in awe of how I was treated today. I hope you plan to change this rule and enforce it on a “need” basis. If someone is walking around taking photos of random people, I could understand asking them to refrain, but a mom taking photos of her children and documenting memories should NOT be ridiculed for doing so. Your staff should be ashamed and whoever created this policy should really re-think it

Review of Kroc Center by Joy Decker
5 06/04/2018 Joy Decker

Love this place. I’ve been a member for 4 years. The drop in instructors are passionate about their classes they teach. The front staff is friendly and courteous. Over the years I have met new people who are now by best friends.

Review of Kroc Center by Nicole Garcia
5 03/03/2018 Nicole Garcia

Great community center! Affordable, lots of options for classes, clean, and inspiring.

Review of Kroc Center by Libby Hoover
5 27/01/2018 Libby Hoover

Impressed with how clean the facilities are. The lazy river is perfect for little ones to learn to swim. Toddler water slide & water table too!

Review of Kroc Center by Jose Flores
5 26/01/2018 Jose Flores

It's great..always clean..not packed like other gyms..courteous staff..I love it

Review of Kroc Center by Love Jones
4 10/01/2018 Love Jones

Thank you for ladies night, the Christmas party, and hosting my best friend's wedding. You guys offer so much and the staff is amazing! I've met some wonderful ppl here at the Kroc Center.

Review of Kroc Center by Tamara Mcdonald
4 08/01/2018 Tamara Mcdonald

Great gym to join! Always clean, family friendly and lots of classes/programs for all ages. Friendly staff and great instructors. Come join our 5:45am spinning and bootcamp classes!

Review of Kroc Center by Assassin Cam
1 19/12/2017 Assassin Cam

The summer camp is absolutely bad. $153 dollars for a week. Breakfast is bad, and lunch is horrible. The activites are okay. Don't put your things in their lockers or it will get taken. I will not go back here ever again.

Review of Kroc Center by Jon Andrews
5 24/11/2017 Jon Andrews

Visiting family and had a chance to check out the facility. Very nice and climbing wall was only $2 for all you can climb! Perfect to wear out the kids!

Kroc Center

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