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Krends Marketing

Las Vegas, US

(34)
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Web Design and Social Media Marketing.
https://www.krends.com

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Reviews (34)

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4.5/5

34 customer reviews

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14 September 2019

I originally hired Krends for a combo of Instagram and Facebook marketing. They promoted growing my following on IG by 1500 organic followers each month. Clearly, they use some kind of bot program to randomly like and follow, then un-follow, vaguely-similar accounts to yours. After about 5 months, I had gone from about 200 followers to about 2000. Definitely growth, however not near 1500/month that was promised.

The real issues started when I cancelled my services. Once I did that, I had a lot of difficulty separating myself from this company's charging me. It's like they had my payment information, and so decided to charge me about $50 whenever they felt like it. Six months after I had cancelled, I randomly got a $50 charge from them. I called and emailed to try to resolve the issue and get my money back, and their customer service department was EXTREMELY RUDE AND UNHELPFUL. Not only were they rude, they also demanded several documents and screenshots from me to "prove" that I had cancelled my services...WTF??? I never got a cancellation confirmation email from this company, even though I clearly cancelled as I no longer was a customer, had emailed them and spoken on the phone with them to cancel, and had been given a refund for the final month I paid for since they weren't even doing anything anyway. All I got was some email from the founder that basically said "reconsider hiring us again"....so....I didn't have enough "proof" that I had cancelled my services, and never got refunded that $50. Now, another six months later, it happened again! It's been more than a full year since I cancelled, and I just logged in to my PayPal and saw my payments had been "re-activated" by Krends!!!...without my knowledge or consent, of course! And, once again I am getting the runaround from these guys....it's a nightmare, feels very suspiciously like fraud/scammers as it's abnormal to be this wacky about charging your ex-clients and acting like it's my responsibility to fix their mistake. F--k these people, and this company!! Run away they will steal your money and not do jack to help you. All the high reviews on here are fake and paid-for.
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27 April 2019

They are fraudsters!!!! Stay away of this comapny or you will lose your money. You have been warned!!!

29 October 2018

I most appreciate how well they understand our business. In many ways, the team at Krends knows just as much about what we're doing as people in our full-time marketing department. Another big strength is how much they value building a relationship with the client. More...

Reviewed on Google Maps

29 October 2018

I love this company!! The team at Krends are so professional and their work is amazing. Their attention to detail and their constant customer support and service is beyond compare. If you are thinking of using them, stop thinking about it!! They will do a good job and ensure you are happy. More...

Reviewed on Google Maps

29 October 2018

Our website was old and in need of a new design. They did a great job and the costs for the site were at least 3 times less than some of the other web design agencies. Our website was so good that we were completely fine with them placing us in their visible portfolio of clients. Great work you guys! More...

Reviewed on Google Maps

29 October 2018

Having Krends as my SEO company changed my business. Not only have they helped me reach the first page, they have helped me in so many other ways. They showed me how I can reach more audience and customers through collecting emails and re-sending. This has helped me get extra sales! It's amazing when I think about this. I would have never guessed that hiring an SEO Company could change my business by so much. Truly I would say that they provide the best SEO Services. More...

Reviewed on Google Maps

29 October 2018

This company is really one of a kind. I say that because they are a SEO company like I've never seen before, in a good way! Their communication, understanding, and work that they do is incomparable. I have had many questions for them and they always answer back and explain to me in terms that I understand. That is really important to me and I can't thank them enough! I highly recommend Krends! More...

Reviewed on Google Maps

29 October 2018

I had just started my business recently and needed an agency that would work with us and our budget. Krends helped us build the website at a low cost and they also now manage our online marketing efforts due to their inexpensive costs. We couldn't be happier with them.

Reviewed on Google Maps

17 September 2018

I have been working with this company for several months. There have been positive memories and some negative ones. Recently they wanted me to sign a new Term and Conditions document that included a price increase as well as giving up my rights to any legal disputes with Krends. I immediately refused and asked for a refund. They suspended my account and advised that it will remain that way until I sign the T&Cs. I again refused and they said they would honor the current price but I would eventually have to pay the increased cost like everyone else. I still declined and requested a refund. They declined to provide one and stated that they would continue my services. They have not done anything with my account since the dispute and now have not responded to my last request for a refund. They also refuse to provide me with the previous service that they have agreed to. In addition they have offered me a free month of service if I say something nice about Krends on yelp and other social media platforms.
I guess if I said something nice they would have not taken a measly $64 dollars from me. They must need the cash. There are plenty of similar services I suggest you try because they do not believe in making the customer happy.
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12 September 2018

**SCAM**FRAUD**TERRIBLE SERVICE**JAMES/JUSTIN**. After just 6weeks with these guys our instagram account was disabled and unable to retrieve from instagram/facebook support even after proving the account was mine by answering all questions they had for me. Prior to using krends I had the account for 5years built it up-to just over 6k followers, and at the time of it being disabled was around 98xx when krends was managing the account. Krends assured me it is not their fault it happened, but when i asked if i should mention their name to insta/facebook support, JUSTIN the owner said, "absolutely not". So they sold me on a service to grow/manage my instagram account and assured me it was 100% safe but the owner does not want me to mention their name to instagram or facebook when I am trying to retrieve my account? hmm.....So now, the account is still disabled, also left a 1star review on facebook which Justin reported and had removed then block me so I could not post or leave a review. Justin also promised a refund yesterday and that still has not been processed.They promise to "help" all they can but then turn around and say the can do absolutely nothing to have our account in good standing, only for us to wait until insta/facebook report team replies. He claims to have 318accounts all of which nothing like this has ever happened. Supposedly I am the first one and he has no idea why it would/could happen. Find that hard to believe as well. Hide and lie all you Justin, you're a real POS. More...

12 August 2018

Krends got me 1000 real IG followers in less than a week! I highly recommend them. @Alpha_socialmarketing

Reviewed on Facebook

12 August 2018

Great service and money well spent! If you wanna build your instagram following they’re the best!

Reviewed on Facebook

12 August 2018

I have been using Krends for a few months now and they have significantly increased my Instagram follower totals with legitimate people.

Reviewed on Facebook

12 August 2018

From start to finish... WHAT AN EXPERIENCE!

I ordered a high-end website fully custom with a lot of requests. I was a challenging customer I'm sure but still. .. they pulled it off with tact and execution. I'm still surprised, and I have sent many colleagues their way. Don't hesitate, hire them, they will impress you.

Thank you again Krends team!
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Reviewed on Facebook

12 August 2018

Words don't describe how happy I am with the progress Krends has made to my instagram profile. Holy crap! Over 30,000 new followers in my first six months! !?! WOW!

THank you for everything you do at Krends, customer service rocks, service delivery rocks, results rock, KRENDS ROCKS!

Much love, thank you!
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Reviewed on Facebook

12 August 2018

I wish I had found Krends sooner... My previous businesses would have had a lot more chance at success.

My current start-up is off to the record books thanks to this team. I'm more than happy, and I'll always refer my peeps to the team over at Krends. Thank you so much More...

Reviewed on Facebook

12 August 2018

This service is great at what they do and I enjoy my service, it is more than worth it in my opinion.

Reviewed on Facebook

12 August 2018

Two Thumbs Up!

They found me on facebook, added me to friends, and showed me their amazing options to help business online.

I bought a few of their packages and they have all given my business extreme value. Thank you! Highly recommended!
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Reviewed on Facebook

12 August 2018

Krends is a great way to build your brand and they are definitely effective with your business

Reviewed on Facebook

12 August 2018

I've worked with them for a few months. Adam and James have both been friendly, professional and upfront with everything. They were willing to work with my budget and I've noticed a huge impact.

Reviewed on Facebook

12 August 2018

I can not think of any other Social Media Marketing I would use other than Krends Marketing! They are amazing in everything they do! Had the best experience with Krends and will continue going to Krends for all my social media needs! More...

Reviewed on Facebook

12 August 2018

High quality web design & marketing services. Always impressed with teh new design & modern concepts Krends supplies all of their customers. I'm an active subscriber of their marketing and I've used their developers & designers. High quality and great customer service. Thank you Krends Marketing! More...

Reviewed on Facebook

12 August 2018

Krends Marketing is awesome!! I started at 9600+ Instagram followers and now I'm at 14k followers in just 3 months, plus I'm getting at least a few people a day direct messaging me about my services. I highly recommend them for growing Instagram account. More...

Reviewed on Facebook

12 August 2018

Krends Marketing has the best Instagram Marketing I have ever seen! I have tons of traffic now and I'm almost ready to get an eCommerce website so I can start turning my traffic into transactions. James has consulted with me and helped me to save thousands of dollars and my time by following his proven steps for online success. I highly recommend Krends Marketing for any and all of their products and services. Highly highly highly recommended!!! More...

Reviewed on Facebook

12 August 2018

I'm using their marketing services while working for them. From the inside out an all around great company. Highly recommended for business owners who need these services and for independents who want to be successful in the real of digital marketing. They are great on all ends!

Reviewed on Facebook

12 August 2018

This service was recommended to me by one of my business partners and I couldn't be happier, very professional hands on customer service, I'm still rather new using this but I definitely noticed a significant spike in followers and engagement on my IG page.

Reviewed on Facebook

12 August 2018

James treated me with the best customer support & care I've ver dealt with. For so long my team and I have struggled to get our online web presence up to modern times. I've tried freelancers, agencies, big firms, solo designers, etc... No one could get my production right until I came and met Krends Marketing staff. From start to finish they gave me the absolute best customer care I could have asked for and the final product is even better than my expectations. Thank you so much for treating me like family Krends Marketing. I think I'm going to start doing their marketing service this week.

THANK YOU KRENDS MARKETING!!!
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Reviewed on Facebook

31 July 2018

Becoming a self-made leader says a lot about a person’s character. They don’t just give up and walk away when things go awry and they definitely don’t give up on their dreams. No. They stick with it, brainstorm to find a solution to their challenges, come up with a solid plan and do their best to execute it so that they aren’t stuck at the starting line while the rest of the world is headed towards the finish line. Especially when it comes to the professional aspect of things. That’s where ‘Krends Marketing’ comes in...Through the years, Krends has established themselves to be one of the most trusted, loyal and helpful providers in the Digital Consulting world. Anywhere from Internet and Social Media Marketing to Web Design and so on. James and his equally amazing Krends family, have treated hundreds of people {myself included} with nothing less than the upmost care, compassion and just a genuine kindness— when involving ourselves in their services. So, my question to you is— Do you want a town of a thousand friendly-bakers to know about you and your maybe-plans {that’s not so bad} or...would you rather have 8 billion people absolutely know that your dreams of becoming whatever you wanted out of life...came true? The only way to establish that journey is with a little push from some friendly and professional people.Everybody needs a little help at some point in their lives— why not allow Krends that opportunity? I’ll see you on the other side where dreams are made, success is living and happiness engulfs you. More...

Reviewed on Google Maps

25 July 2018

Loved everyone that helped me with my website!! Super kind and helpful people all around!! I love my website!

Reviewed on Facebook

26 March 2018

The best social media marketing firm company I've had the pleasure to work with! Amazing team dedicated to highest results. .. I highly recommend Krends Marketing More...

Reviewed on Google Maps

3 August 2017

A very progressive young team, active not lazy, informative, kind, helpful, a good deal for the service they give, which is success . They bring you the cliental that fits your company without empty promises and wasted time . I searched long and hard for this marketing team and it's really saved me
Thank you Adam and James
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Reviewed on Google Maps

2 May 2017

I can't rate Krends highly enough. I struggled for years to get a website created for my business that was both worthy and representative of my brand. They knocked one out in two weeks that exceeded all of my expectations. It's a work of art, and it immediately had a drastic effect on my conversions. I've also used some of their other marketing services, and they've over-delivered on every dollar I've ever given them. I have worked with James and Sharee mostly, and they are great to work with. Ultimately, however, it's the results that matter the most. These guys deliver. More...

Reviewed on Google Maps

2 May 2017

The team at Krends Marketing has done a phenomenal job with promoting small businesses and getting them in the spotlight when it comes to search engine optimization. These guys provide an amazing asset for a great price point that has been shaking the marketing industry. If you're looking to get your business promoted to new levels and get more recognition in your area, look no further than Krends. James has the smarts and the drive to take your business to new heights. More...

Reviewed on Google Maps

2 May 2017

My experience with Krends Marketing has been stellar. I was paying north of $20,000 per month for my previous social media marketing campaigns with a different marketing company and I was getting okay results. I came across Krends Marketing in my research for something better. What I've received thus far is a service that blows away anything I've ever experienced before in the marketing world and the cost still feels too good to be true. I'm paying a fraction of what I was paying before, literally pennies on the dollar yet this service has generated more leads for me in the last 60 days than I've received with the previous company over a 12-month period. Thank you James and thank you Krends. Your work is outstanding. More...

Reviewed on Google Maps